555 comments found.
Hello, is it possible to use different menu styles in one single page ?
Hi,
Thank you for interesting.
Yes it support to do that.
Hi! I opened a support ticket 2 days ago, and still received no answer back! my support ticket is: Private Ticket #894878
Hi,
Thank you for purchasing.
Our support staff replied your ticket. Thank you for your patience.
Hi, I have some issues with Capella Parallax Theme.
1.- I want to change the name of ”Blog Archives”? In menu categories with pictures, I see that title. I would like to remove and change as ex. “Menu”
2.- How I can remove the “Posted On XXX 2014 By XXXX And has No Comment” from the blog or all pages?
3.- How I can change the letter size in food menu pages, is too small
The URL is: www.inoodle.es
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Submitted, thanks
Hi I have another issue with the page “Gallery of galleries”. I set up this page a few weeks ago and all the galleries were shown in 4 columns as thumbnails, with their title below. Now I’ve just updated the theme and the galleries are shown one on top of the other in large size. This is horrible. How can i change the page template as it was before? And how can i choose which gallery to show and which not, according to their category? Thank you.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, i need to show the image title when i click on a picture to enlarge it.
In Theme Settings > Gallery i already checked the “Use display image title and description in lightbox” option.
I have a masonry gallery in a page ( [tg_masonry_gallery gallery_id="3900"] ), on hover the title shows up but when i click and the image is enlarged, the title doesn’t appear.
How can i solve this?
Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Is there simple way to modify the menu template file so to show multiple menu categories on one page?
Hi,
Thank you for purchasing.
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio
Hi, It is possible to hide the Top Bar Border ? Thanks (for everything)
Hi,
Thank you for purchasing.
Could you provide URL of your site please.
Hi, Thank you for your help and how quickly you respond to requests. I found an alternative and I finally opted for a Footer Sidebar (in Widget section) rather than the Top Bar (in theme setting/header/top bar settings) : http://ouichefsbh.com/
Thanks
Hi,
I couldn’t see top bar enabled on you site. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Hi, Is there also an option to add an instagram button under team members ? Thanks!
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi, I bought this theme mainly to publicize my customers a list of products with their description and prices. I really like the layout shown in the example “http://themes.themegoods2.com/capella/demo/menu-simple-1-column/” but what happens to me is that my description uses more than 2 lines and sometimes I short texts and appears [...] like a link to full information. You can help?
Hi,
Thank you for purchasing.
Could you provide URL of page you mentioned please so I will check it for you.
To enjoin the URL and photos can contact me for a more private way?
Hi,
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How can I delete the price option in the menu?
Hi,
Thank you for purchasing.
Could you provide URL of menu page you mentioned please.
WEB is not on air till I can fix does problems. I have the Food Menu Category with Pictures
Hi,
Could you upload it online so I can see and suggest you correct code to edit it please.
give me a mail so I can make you the user to chek, Thanks
please!
I bough it 2 months ago, and the oppening of the restaurant is this friday… I need help fast, PLEASE! thanks, sorry
Hi,
Could you please contact us via profile mail form here please https://themeforest.net/user/ThemeGoods
didnt get respond either to themegoods support web.
Hi,
Your ticket replies are 3 hours ago so our support staff will reply them soon. Thank you for your patience.
its been 3 weeks since the last response from support
Hi, I need to translate “Filter Event By”, “From Date” and “keywords” in the event page search. I checked the .po ES but its only working some stuff but not for several words or calendar, ¨Comment¨, ¨read more¨, or even the mails sent from reservation, I get them half in english half spanish. ! Can u help me???? Its getting annoying having the web split in two languages! THANKS
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I dont want to register.. always forget that password.. I have the _ES.po and _ES.mo… my question is.. when I upload it to the FTP server, does not change a bit, do I have to erase the _EU.po files???
Hi,
Could you please provide an access so we can check your site language settings, po files to check if all settings are correct.
give me a mail so I can make you the user to chek, Thanks
Hi,
Could you please contact us via profile mail form here please https://themeforest.net/user/ThemeGoods
Hey there,
How can I edit the time in the reservation form? Only from 18:00 – 21:30?
Thanks!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
few questions : Is it easy to make logo bigger ? in the middle ? more Header options ? Reservation and event pages working fully ?
Hi,
Thank you for interesting.
1. Yes you can have bigger logo size.
2. If you are looking for middle header option layout. We would recommend this theme https://themeforest.net/item/grand-restaurant-restaurant-cafe-theme/11812117
3. Yes it’s fully working.
Hi, I love your theme I was wondering if the menu text format page is using (to be so responsive) any external plugin or if is part of the website, is not is included the license for later updates? Thanks
Hi,
Thank you for interesting.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
I was try to understand if you was using a plugin y in your theme for the food menu and I find out you are using Accura Foodmenu WP. This is all thanks
Hi,
We are not using “Accura Foodmenu WP” you mentioned. All features on demo site are available without any 3rd party plugin 
I have installed and setup but the theme is not responsive for me like on the demo.. can you please tell me why?
Hi,
Thank you for purchasing.
Could you provide URL of your site please.
Hi, I need to translate “Filter Event By”, “From Date” and “keywords” in the event page search. I checked the .po file but there is no translation for these words…
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
Hi, it’s possible to have the latest available version 5.2.5.4 of Revslider please ?
Hi,
Thank you for purchasing.
We will release the update for revolution slider plugin soon. Thank you for your patience.
Is there a way that after clicking at Fullwidth button, a photo will be shown in popup/fancybox?
Hi,
Thank you for purchasing.
Could you provide URL of page you mentioned please.
Hi,
Could you please open /wp-content/themes/capella/js/custom.js at line 218 change to.
$j('.img_frame, a.button.fullwidth.ppb').fancybox({
There is an error editing? our main page, that’s the second time we have it. First time we redo all the page beacuse we don’t know if it was our fault.
All the the content dissapears suddenly when we are editing. It’s something like a cascade deleting all the items and we can’t get the page back to the previous revision.
We have seen the error is solved in a new update but we would like to get the content back before updating.
Something to do?
Hi,
Thank you for purchasing.
When you edit theme with content builder, please make sure that you click “Update” button in order to make sure everything are saved to WordPress data.
To recover content, you might have to contact your webhost if they have backup your site database regularly.
Hi I’m considering making a purchase. Big question is if the theme has Tripadvisor icon link like other restaurant themes I see? As restaurant owner, any feature that support Tripadvisor is very important. Please let me know as this is a big thing for me. Thanks
Hi,
Thank you for interesting.
We will add tripadvisor social profile option in the next release. You can might want to check out this theme of us http://themeforest.net/item/grand-restaurant-restaurant-cafe-theme/11812117
It’s already support Tripadvisor.
