12977 comments found.
Hi,
I bought Ronneby Theme for Wordpress yet.
After installing I saw that this theme includes a page builder for editing the layout. Comparing http://rnbtheme.com/fourth/ and my new site http://www.zirngibl.at/web/ with demo content i detected a very slow page speed after a check with https://www.iispeed.com/pagespeed/test.
Is there any possibility to edit the website without page builder? I think that with it the page speed will always be unacceptable slow!
I’m looking for your answer, kind regards from Austria, Fred
Hello Fred!
This demo is built using page builder as well and it seems like it’s quiet fast on our end. Could you please mail us the link to your site to dynamicframeworks@gmail.com and we’ll check it for you and mail you short instructions on page speed optimization.
Best regards,
DFD team.
Hey Guys,
we using WooCommerce with this Tempalte. We’ve created a new Page called “Shop”. Currently we have a Problem with editing this page. We can’t change the header on this page… Editing the header on this page doesn’t work. Other pages are no Problem. Any solutions?
http://tbm.dev0.xyz/shop/ HTACCESS (User and Passwort): eClient2016Hello Dev0_!
Please try Theme options -> Layouts settings -> Archive page. It will give you posssibility to set header style for archive pages (the shop category page is arhcive page as well). Please mail us to dynamicframeworks@gmail.com if you need our assistance with that.
Best regards,
DFD team.
Hey. We already use there the right Header Version but we can’t change the position of the logo and navigation…
You can try Theme options -> Header options -> Header style {5 I guess} options.
Best regards,
DFD team.
Hey again. We use Header Type 1 -> http://imgur.com/zJuPZ5f. All other pages work great only shop page can’t be customized…
Oh, you are using top center logo position. Unfortunatelly archive page header is not customizable as header of normal page/post. Could you please mail us the details of this issue and we’ll customize this header for you.
Best regards,
DFD team.
Sure. What kind of details you need for this issue? 
The description of header configuration you want for shop category would be great.
Best regards,
DFD team.
mail is out. could you tell us how long it will take?
Don’t think it will take us longer then one day.
Best regards,
DFD team.
Hey! Thanks. But we get this answer via email…? We only need the customized header on the archive page
“Hello!
Thank you for your letter. As you’ve mentioned, your Shop page is an archive page and it has limited options to limit. It is how the archive page works.
If you have other questions, please, contact us and we’ll try to help you. Regards, DFD Support Team “
Hello, Dev0_!
Sorry for inconvenience! Apparently, we’ve confused you with another customer.
Our support team will mail you the instructions on how to customize the requested header.
Thank you for understanding.
Regards, DFD Support Team
Hello,
http://d0c.caa.mwp.accessdomain.com/blog/I’m having some issues with the stunning header on my website, where the top image is not becoming full-sized
BTW my screen resolution is 1920×1080
Please try to add the following css rule to Theme options -> Main options -> Custom CSS
div#stuning-header .dfd-stuning-header-bg-container {background-size: cover;}
Best regards,DFD team.
Re Ronneby Theme seventh install: There some slight differences compared to the live preview because the theme couldn’t get its ‘Theme Options’ settings fully imported regardless of whether I’m doing it using the theme’s demo importer or manually through Theme Options > Import.
I wish to import the seventh theme demo (Portfolio parallax) but despite using the installer panel, the website still doesn’t look exactly the same as live preview (the header, menu, single post page etc. are not exactly the same).
These are the issues encounter by the Evanto technician contracted to install the theme. Would appreciate if you could arrange the correct installation.
Have just ansvered yor previous comment
Best regards,
DFD team.
Re Ronneby Theme seventh install: There some slight differences compared to the live preview because the theme couldn’t get its ‘Theme Options’ settings fully imported regardless of whether I’m doing it using the theme’s demo importer or manually through Theme Options > Import.
I wish to import the seventh theme demo (Portfolio parallax) but despite using the installer panel, the website still doesn’t look exactly the same as live preview (the header, menu, single post page etc. are not exactly the same).
These are the issues encounter by the Evanto technician contracted to install the theme. Would appreciate if you could arrange the correct installation.
Hello Tegor!
Could you please mail us the details of this issue and your wp access details to dynamicframeworks@gmail.com and we’ll help you with it.
Best regards,
DFD team.
Hello, I just updated the Theme to the current version, and suddenly every now and then all my theme options are lost and it looks like at the beginning with the Ronneby Logo. I did import an older theme export from before and changed a few things and everything ist fine, but suddenly everything was gone again. This has happened now five times already. Do you have a solution for that? I would prefer not to send you my FTP details.. Thanks in advance
Hello Steffiiiii!
Please get in touch with your hoster and ask for database backup for the date before theme update and the server error log and mail us both database backup and error log file to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Hello, I’m having an issue with the mobile menu staying a white color and not turning transparent in the theme options. I followed the instructions here: http://support.dfd.name/2015/04/17/theme-options-are-not-applying/ and despite changing permissions in FTP, the color still isn’t turning transparent. What can I do or contact to get some more help on this? Thank you.
Hello Justin_mattera!
Could you please forward the details of this issue with your wp and ftp access details to dynamicframeworks@gmail.com and we’ll help you to get it sorted.
Best regards,
DFD team.
Any plans to improve the speed? Mobile speed rating is 47/100 and desktop speed rating is only 18/100
Hello Eticket!
The main reasons causing speed issue is large media content size as far as we didn’t optimize media to keep the original demo design. At the same time we included lots of features and customization options what also causes some speed issues but theme works quiet fast for most of our clients on there sites. We are also working on optimization at the moment. Please get in touch with us via dynamicframeworks@gmail.com email for more details.
Best regards,
DFD team.
Hello We have this theme on our site netolomen.com and the visual composer isnt working, can you assist us please?
Hello WebVideoKS!
That’s a well known issue. Visual Composer under 4.11.2.1 doesn’t work with latest Wordpress version. Please mail us to dynamicframeworks@gmail.com and we’ll mail you the latest version of this plugin.
Best regards,
DFD team.
The Theme Options doesn’t show or load for me. It just appears as a blank page
Hello Findley75494!
This is most obviously memroy limit issue. Could you please mail us your wp and ftp access details and we’ll check it for you. I hope we can help you without changing server configuration.
Best regards,
DFD team.
Ok great. Just sent it over to you via email.
Thanks, we’ll check it and mail you back shortly.
Best regards,
DFD team.
Just wanted to be sure I did not miss your email.
Have just forwarded the email once again. Please check your inbox and let us know if you got it.
Best regards,
DFD team.
Ok found it. Sorry went to my clutter box for some reason. I increased the php memory and php version is now 5.3. But still not loading. Can you check again on this. I responded to the email that was forwarded.
Thanks
Hello, Findley75494!
We’ve received your email. Our support team will answer your asap.
Regards, DFD Support Team
Hey there! I know my support has expired, but unfortunately I wasn´t able to use the theme until 2.0 was released. Maybe you can help me with this really small problem. All I need is to remove / hide the “next” and “previous” button from the single portfolio page. Can you please provide me the CSS? Thanks a lot!
Please try to disable Theme options -> Portfolio options -> Single Portfolio item options -> Enable inside pagination. There also is such an option on single portfolio item backend. You can also add following css rule to Theme options -> Main options -> Custom CSS
#layout.single-folio .dfd-controls {display: none;}
Best regards,DFD team.
Thank you very very much! That was fast! Awesome support…thank you!
Glad to help.
Best regards,
DFD team.
Hello,
We have woocommerce installed and we noticed that there is an effect on the product picture. This “grey” effect changes the colour of the main picture and makes it dull. The effect disapears when zooming on the picture. Is it possible to know how we can get rid of this effect?
Kind regards
Waheb
Hello, Waheb!
Could you please provide us the direct link to page where you have the issue to dynamicframeworks@gmail.com, so we’ll be able to check it from our end and try to help you.
Regards, DFD Support Team
Waheb, we have sent you the response to your ticket but as we can see there is something wrong with your email and response cannot be sent.
Please recheck the email and get back to us.
Regards,
DFD Support Team
Hi on my website I have this message. I restore my db and the message will come back in a week. It’s on the top on my website page and I cannot login to wp-admin because of this. Please Help
Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas06_data01/40/2995840/html/wp-content/plugins/contact-form-7/includes/formatting.php:1) in /home/content/p3pnexwpnas06_data01/40/2995840/html/wp-content/themes/ronneby/header.php(
: eval()’d code on line 69
Hello, Bissessarparbhu!
As we can see from the error, most probably your site was hacked by some malicious code.
We’d recommend you to contact your host ad ask him to check this issue from his end.
We’d also recommend you to reinstall your WordPress, theme and all the plugins.
Regards, DFD Support Team
Hi there, could you please tell me what font is used for the tenth demo? The main heading as well as body copy. I would like to use it but don’t want to have to install the demo just to find out what font it is. Or if there is an easier way to find out please let me know.Thank you.
Hello, Tickleme20!
On the requested demo, the font used for the titles is texgyreadventorregular. For the subtitles the same font is used as well.
The paragraph typography font is Raleway.
If you need to know the font used for some peculiar elements, please, mail us to dynamicframeworks@gmail.com and we’ll provide you with the proper information.
Regards, DFD Support Team
Great! Thank you so much!
No problem! We’re always glad to help you!
Please, contact us in case you need our assistance.
Regards, DFD Support Team
Hey, in this demo: http://rnbtheme.com/sixteenth/ the order is reversed on mobile, is this normal?
Also when scaling from mobile to full desktop, the images don’t match the text anymore.
Hello, KasperDM!
Side by Side module displays left column modules (from top to bottom) first, and then it displays the modules from the right column – top to bottom. The script works this way.
Please, get in touch with us via dynamicframeworks@gmail.com and we’ll check what we can do.
As for the resizing the browser window, since the side by side is created using the script, it builds the page when it is loaded. So when you resize the window of the browser it may have another displaying. We recommend you to refresh the page each time you resize the browser window.
We’ve checked our demo from our end and a we can see the images and text are displayed correctly.
Please, specify whether you have this issue on your site and mail us to dynamicframeworks@gmail.com and we’ll do our best to help you with the desired displaying.
Regards, DFD Support Team
Is there any VERIFIED way how to speed up my page which is using Ronneby theme? Are there some recommended plugins which work well with this theme? I am using w3 total cache and can’t move over 100/62/84 ranking in google test. Tried lot of combinations in settings also together with some other boosting plugins but this is the best score I could achieve. So I am just asking if you could recommend something based on your experience. Thank you.
Hello, Sinerich!
Could you please mail us your site to dynamicframeworks@gmail.com.
We’ll test your site and provide you with proper instructions how to optimize your site.
Regards, DFD Support Team
Dear Sir
I am having problems with the stunning header on pages of my website.
I would like for the stunning header to show the full width image on both computer and mobile/other devices. Currently, it appears zoomed in on computer and it repeats on mobile devices.
What is the custom CSS to fix this problem on both computer and mobile device?
Thank you!
Hello Pattocheu!
Please try toset Theme options -> Header options -> Default background size option to Cover. Please mail us the link to your site to dynamicframeworks@gmail.com if you need our assistance with that andd we’ll mail you step-by-step instruction back.
Best regards,
DFD team.
Dear Sir, I’ve changed option to cover, but nothing change. The photo on mobile phone is not resizing.
Dear Pattocheu!
Please check if no other value is selected for this option on page backend in Sunning header options -> Background size. Please mail us the link to your site or post it here and we’ll check if option applied correctly.
Best regards,
DFD team.
I never supposed this would be so complicated. http://www.sbpglobal.com/construccion-reformas-2016/ Please help me or i will give up soon. 1) The upper white square. I want it to dissapear or change color. 2) Active link is now (i do not know why) with a brown line one centimeter over. I want it to disappear 3) I want the dashing line effects come back. I do not know what i have touch to make it disappear. I mean the hover fading line effect. 4) When I scroll down the party continues: The upper square dissapears (great!) the brown line is over the home link (no i do not want It) 5) The menus are too down so nobody can read them. I promise I searched more than 20 hours to reach this and otherr 20 hours to try to solve this. I surrender. If you cant help I will give up.
Hello SBPGlobal!
1. Please try to disable Header options -> Header Style 2 options -> Header top panel to remove white top section (there is content but it’s white on white background so you cannot see it).
2., 3., 4. Please try to disable Theme options -> Header options -> Enable new header styles, it should help with these issues.
5. Please mail us to dynamicframeworks@gmail.com and we’ll mail you one file for replacement and short instructions for that file back.
Best regards,
DFD team.
Hi there,
I’m having some issues with the theme, one of it is scrolling as it will scroll back up instead. It’s also not responsive for mobile as sections will jump. Lastly, the visual composer plugin has been causing me a lot problems including loading/editing pages.
Hello Kohtingting!
Could you please mail us the list of issues to dynamicframeworks@gmail.com and we’ll check them for you.
Best regards,
DFD team.
Good evening , I tried to install only now the issue , but says that is not valid . you may kindly check?
if I give the site’s credentials , you could check?
thank you
Hello Kwintostudio!
Yes, we can check it for you. Please mail su your wp and ftp access details to dynamicframeworks@gmail.com and we’ll help you with installation.
Best regards,
DFD team.