151 comments found.
Hi, How can I create the same contact form style as on your demo page? I didn’t want to import everything as the theme was applied on already existing website. Thanks,
Hi,
Please contact us via support form to check with you.
Hello, a few months ago the default green color of the theme was a bit different than now. Could you tell me the code of that older color? I think that was much better!
Hi,
Thanks for purchasing SuperFine,
Please contact us via support form and clarify more about your issue as we didn’t change the color scheme of the theme.
Hi there ,
I mailed you today regarding an error that is generated for some reason in
Theme/superfine/it-framework/classes/it-framework.class.php file
i mailed you exact error as well , can you plz provide a fix or instruct me on how to get this fixed
Thanks
Hi,
Thanks for purchasing SuperFine,
Email replied please check 
Hi there – is there a way to make the top (and footer) social icons open in a new window? Cheers and thanks! Cesar
Hi,
Thanks for purchasing SuperFine,
Email replied, please check
I just downloaded the latest version to update my plugins and when I try to unzip the plugin files I am getting tons of errors when trying to extract.
Hi,
Seems the files names are too long as this can cause errors in extracting, and this is related to the operating system not the plugins file, so please try to rename the file to be smaller and try again.
if you still facing any issue, please contact us via support form to check with you.
that was totally the problem, thanks
Great you found it, more than welcome
Hi, Theme is wonderful .
I have a question :
1- I just want to change the menu to the dark color . ( I want light color for all site) I changed Background color , But I could not change the font color
Example: https://www.dropbox.com/s/jmix8zs6yrg6bxw/321321.png?dl=0I go to Header Settings > Header Styling .
But have not changed font color
https://www.dropbox.com/s/kds94z6rn5j36y0/654654.png?dl=0How i can do to change it to White Color ?
2- Can I activate this: https://www.dropbox.com/s/bal5v0652i2q9hr/98777.png?dl=0Thanks
Hi,
Thanks for purchasing SuperFine
Please contact us via support form and provide us with link to check this with you.
About the second one, this is the demo panel and not included in the theme as it is used to show our demo features.
hi Thank you for repay I sent a link
Thanks
Hi again,
Email replied please check.
Hi
It works great
Thanks Thanks
More than welcome mate
SuperFine theme is amazing!
Thanks a lot mate
Hi, I can’t update the “Slider Revolution” and “WPBakery visual composer”. I have 9 months support remaining, so could you provide me the license keys for those 2 plugins, bacause without them I cannot update ? It is very important to use the latest plugins in wordpress for security (hacking, ...) and optimal performance.
Hi,
Thanks for purchasing SuperFine,
No need for license keys,just go to your downloads on themeforest and re-download the latest version of our theme, then update it.
You can install “Easy Themes and Plugins Upgrade” Plugin and then update the theme and plugins
You can find all new updated plugins here :
wp-content\themes\superfine\it-framework\plugins\importer\content\wp-plugins
Hope that help.
How can I make one of the menu items to always be in an active state?
Hi,
Kindly be informed that we are on vacation and will be back after 2 days,
Your understanding is highly appreciated
Hi again,
Please contact us via support form to check with you.
Hi,
is project still alive? meaning no updates. after wordpress update some issues with theme, visual composer, clone plugin etc.
Hi,
Sure this theme is alive, please contact us via support form to check with you what are your issues.
Hi,
Sorry for the delay, can you please contact us via support form to check with you ?
Apparently Twitter no longer gives out widget id’s? What am I supposed to do now?
Email replied, please check.
Are we able to add our own custom icons somewhere?
Hi,
Icons in SuperFine are built with 5 different icon libraries to fit too many purposes :
FontAwesome Open Iconic Typicons Entypo Linecons
But unfortunately there is no other option to add a new custom ones.
I have problems with essential grid. I can notcreate gallery because I can not see skins and when I wanna save it gives ” empty ajax response! ” error. I uninstalled it reinsattal but nothing changed.
Hi,
This is a plugin issue with your server,
please contact us via support to check this.
Good day! You have made a website with a very very beautiful design and excellent functionality! I’d really like to buy it. But I was very upset by his page speed ((( page loading speed is very important for SEO. Could you do something to speed up the site?
Hi,
Thanks a lot for interesting in SuperFine,
The page speed has too many factors to affect as you know, and in our demo we are using too many plugins and sure this is taking too much, the theme itself is not that slow, but the other site components are doing the delay.
Hope you get my point and also we’ll do our best to make it higher in the page speed records.
Hi ! how can I do the RTL setting ?
Email replied, Please use the support form, no more need for comments.
I have problem in one-click Install Demo Data step it is too slow and waited more than 45 minutes but I couldn’t import the demo data can you help?
Hi,
Thanks for purchasing superfine
Sorry for the late response and kindly be informed that we’ll reply your email after 3 hours as I’m on travel
Thanks for expected understanding
When do you come back ? I am in a hurry
Email replied please check.
Hi I get this error when installing ” Warning: Error while sending QUERY packet. PID=718798 in /home/u6685848/public_html/wp-includes/wp-db.php on line 1811 ” what could it be
theme worked with the error but I have another issue I can not translate cooming soon template from pot file, php files or asset file 
Hi,
Email replied please check.
Thanks. I have two other issues 1- I must set character set to latin-ext not having problems with extra characters lile ? ? ü ç ? ? ? Ü Ç ? …. 2- I wanna change the preloader image with my logo
Please use the support form to contact us.
Email replied, please check.
Hi IT-RAYS, cool theme. I have a question about Essential Grid Import demo portfolio. I tried several times to upload, but no success. Changed PHP version to 5.6, still nothing. Can you help? TIA
Hi,
Thanks for purchasing SuperFine,
please contact us via support form to check with you this issue.
Your help was absolutely professional & fast, thank you again for your support, the problem was solved:)
Great to hear that, and thanks a lot for the 5 stars,
really appreciated
Hi,
Can you please include and upload a child theme as well?
This is a standard and very important.
We really need it.
Thanks,
Hi,
Thanks for purchasing SuperFine,
Sure this is included please download the full package and you will find it!
