12978 comments found.
Hi, my blog is currently on a Photocrati template. Can you tell me how easy it would be to move my existing content across to your template?
Thanks
Hello, JohnPHarris!
Thank you for your attention to our theme.
Unfortunately, there is no option to move the content from one theme to another.
You have to recreate your posts/portfolios and pages.
Regards, DFD Support Team
Thanks for the speedy reply. I didn’t word my question very well – I believe there are various plugins that will pull posts across from one template to another, my question really was having moved my content across how much tweaking will it need to get it to ‘fit’ into your template or should this just work out of the box?
No problem!
Unfortunately, we’ve not tested such plugins and we’re not sure we can provide you with proper information concerning this request.
Regards, DFD Support Team
Hi!
I just bought this theme, but I can’t install it because when I am updating the ZIP, worpress shows this message: are you sure you want to do this? Try again.
I read on the internet an maybe could be a problem with plugins. It is a new hosting, there is nothing installed, so they refer to the theme. So I can’t figure out what is the problem.
Could you please help me?
regards
Hello, Noeliaz!
Thank you for choosing us!
As for the message you get, when you receive this message it means that memory_limit or/and upload_max_filesize values are low.
Anyway, you can install your theme via FTP in such a case.
Please, access the server WordPress folders any convenient way (CPanel or any FTP-client).
You’ll see the list of wp-admin, wp-content, wp-includes folders and files.
Please, access the wp-content\themes\ folder and copy the theme files to it. You can firstly unzip the ronneby.zip archive on your computer and then simply drag-n-drop the ronneby folder to wp-content\themes\ folder.
Wait till all the files are written on the server.
After his, please,access the WordPress admin panel and check the Appearance > Themes section.
Ronneby has to be installed properly and you can activate it.
If you need our assistance with theme installation, please, mail us your site url, WP and FTP access details to dynamicframeworks@gmail.com. Our support team will check it and install the theme for you.
Regards, DFD Support Team
Hi there,
love this theme but I just cant get the blog and gallery page to go to the correct page. It seems that my theme is still loading up default layouts and it doesnt matter what I do (delete the page and create an entirely new one) it still seems to load up. Ive tried changing the permalinks and changing the perma structure and saving but it still doesnt go to the page ive designed. Even though i’ve called it ‘Blog’, ‘Gallery’ and the page perma is the same it still seems to load up a default page layout which I cant alter.
What am I doing wrong or is it the theme?
Regards Andy
Hello, Andy!
Thank you for nice words.
As for the requested issue, could you please mail us your site url and WP access details to dynamicframeworks@gmail.com.
Our support team will check it and try to help you.
Regards, DFD Support Team
How can I add custom html/text, or use the visual composer to add custom element before all the gallery images?
or is there a custom shortcode that I could use to fetch all the images within the gallery so that I can place inside a custom page that I created?
Hello, Vincentccw!
Unfortunately, there is no option to add the requested elements on singe gallery page.We can suggest you to use the portfolio items instead, where you can use the default structure with the description set to the left, right or bottom or to create it using the Visual Composer modules.
Please, check the examples below:
http://rnbtheme.com/home/my-product/portfolio-builderheader/ http://rnbtheme.com/home/my-product/portfolio-with-page-builder-2/ http://rnbtheme.com/home/my-product/his-ei-ludus-virtute/
Regards, DFD Support Team
Hi , I am trying to get sticky header background to work i have set the background color in header options sticky header but it always appear white the font color changes but not the background.
Cheers Dylan
Hello, Dylan!
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com
Our support team will check your site and do best to help you.
Regards, DFD Support Team
Hi, Can the demo here be made full screen ? http://rnbtheme.com/corporate_first/
Hello, Bhuvan1277!
Thank you for your attention to our theme.
There are options to set the rows to full width or to default width. Also you can select the boxed or fullwidth layout style for your site.
On the requested demo the rows are set to full width.
Could you please provide us more details about the layout width you’d like to have to dynamicframeworks@gmail.com and we’ll provide you with more detailed information.
Regards, DFD Support Team
What I want to know is that if the given demo is full screen then would it be possible to eliminate the red area as highlighted in http://prntscr.com/bfqvlv
Thank you for the specification.
As we can see you’re referring to the White space.
Surely it can be disabled if you’d like using the theme options.
Please, contact us if you have any questions.
Regards, DFD Support Team
Is there a option in admin panel to do this or is this a customization ?
No, that’s a basic option in page backend, nothing has to be customized.
Best regards,
DFD team.
Thanks a lot. Great theme 
Will buy soon.
Glad to help and thans for kind reply! Please let us know if you need any other information.
Best regards,
DFD team.
3 things I want to know. 1. Do you provide complete installation support, to install theme like one of your demos ? 2. I want to use the corporate first set. Will you help me eliminate the white space as discussed above. 3. Can I use pages from other demos in corporate first demo ?
Hello, bhuvan1277!
1. Surely we can provide you with our Resistance with theme and layout installation.
2. The requested white space can be disabled in Page editor and we’ll provide you with detailed instructions where you can disable it or we can do it for you.
3. As for the pages, if we’ve understood you correctly, you’re referring to the demo posts/portfolios and additional pages. These pages can be surely installed on your site.
Please, contact us if you need any other information,
Regards, DFD Support Team
For point no 3. I want to know if I am using agency first theme and I want to use a page from http://rnbtheme.com/home/ so would the be possible ?
Also all the media content is available in the demo as well ?
Surely, you can install several layout and main demo content presented in our theme on your site.
What I want to know is that I want ALL PAGES as in the demo http://rnbtheme.com/home/ but I want to use the corporate first demo. So will you install the corporate first demo on my server and import all pages from http://rnbtheme.com/home/?
Hello, Bhuvan1277!
You can install main demo content, additional pages etc on your site and then to install the necessary layout using the Appearance > Installer panel.
If you need our assistance, we can install the requested content for you.
We need your site url and WP access details for this.
Regards, DFD Support Team
I tried doing that on my client’s website. But the import is never completed. The import times out and we have more than sufficient permissions in php.ini file
Please, mail us your site url and WP access to WP access details to dynamicframeworks@gmail.com.
Also, please mail us the purchase code to verify you as an official buyer of the theme .
We’ll check it from our end and try to help you with the installation.
Regards, DFD Support Team
Thanks. Will do that. Also is you theme slow or do I feel that it is very slow.
Great! We’ll be looking forward to your email.
As for the load time,please, mail us your site url to dynamicframeworks@gmail.com.
Our team will check it and provide you with proper instruction on site optimization.
Regards, DFD Support Team
Hey, Ronneby is a great theme and works fine so far. I have one question though.
I use the build in language switcher from the demo and it works fine on the desktop version but disappears in the mobile one. How can I get it to show there?
Site is redmarker.me
Thx
Hello Zyphos!
Thanks for your kind reply!
As for the language switcher on mobile devices, it’s disabled by default but we can enable it for you. Simply forward the details of this issue and link to your site to dynamicframeworks@gmail.com and we’ll mail you short instructions back.
Best regards,
DFD team.
How can I disable cropping in my portfolio galleries?
Hello Jfoster1766!
There isn’t such an option at the moment but we can do that for you manually if you mail us to dynamicframeworks@gmail.com.
Best regards,
DFD team.
Hi there, I’m having issues with Structured Data in Google webmaster tools. We are missing the ‘entry title’ and ‘updated’ fields and this is generating errors for all of these items. This is coming from the Blog Page. We have 111 items with 111 errors! I have came across the following code which is meant to fix this issue and is to be added to the functions.php file.
//add hatom data function add_suf_hatom_data($content) { $t = get_the_modified_time(‘F jS, Y’); $author = get_the_author(); $title = get_the_title(); if (is_home() || is_singular() || is_archive() ) { $content .= ‘ ’.$title.’ was last modified: ’.$t.’ by ’.$author.’ ’; } return $content; } add_filter(‘the_content’, ‘add_suf_hatom_data’);
However after applying this several days ago the errors are still there in webmaster tools and they are increasing. How can I fix this?
Hello GPennock!
I think we’ll be able to help you to sort this out. Could you please forward the details of this issue to dynamicframeworks@gmail.com and we’ll check what we can do for you.
Best regards,
DFD team.
Will do. Thanks.
Looking forward to your email.
Best regards,
DFD team.
check email .
Hello ZiHaviz!
We always do, why?
Best regards,
DFD team.
I send a many question from email , my email : phobiacare@gmail.com
Great! We’ll check it and mail you back shortly.
Best regards,
DFD team.
I send email 2:42 PM , still doesnt receive answer in my email
The last one from you was received 3 hours ago and it’s actually the Sunday today so not all of support team members work today. There also is a queue of emails from other customers so please be patient and respect another customers.
Best regards,
DFD team.
I installed this theme and when installing a couple of the required plugins I was getting a fatal error. I added the php.ini file with the memory_limit = 256M upload_max_filesize = 10M post_max_size = 10M which fixed the plugin issue. Now when I go to customise the theme I get Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 77 bytes) in /home/rebecc25/public_html/wp-content/themes/ronneby/redux_framework/ReduxCore/inc/fields/typography/googlefonts.php on line 1 to the wp-config.php I have added //increase WP Memory Limit define(‘WP_MEMORY_LIMIT’, ‘256M’); but its still comes up with fatal error. How do I fix this?
Hello Rebeccajdesigns!
Unfortunatelly php.ini file is being ignored by wordpress and doesn’t overwrite server settings for php. You most obviously have to get in touch with your hoster and ask to increase memory limit for you. At the same time, could you please mail us to dynamicframeworks@gmail.com and we’ll mail you one file to upload to your theme to reduce memory usage, it can help as well.
Best regards,
DFD team.
Hi Guys
Here I am again, updated theme to latest – prior to that I exported all settings, carried out update – and then re-imported the settings. I have lost all my styling, fonts, colours on some areas etc.
I dont know why but its always the same, I have no memory limits, I have saved, re-compiled you name it – I’ve done it. I’m just finding it not reliable and I’m always worried when an update comes out that I lose hours of time.
Looking at the comments it seems that I’m not alone 
I must commend you for the amazing support but I cant now launch my site tomorrow due to the mess its looking right now and of course its the weekend.
I really dont want to have to ditch the theme as we love it – but right now I feel like I may have option. heeelpppp 
Hello Websitedude1985!
Could you please mail us your wp and ftp access details and the theme options backup file to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Wow – on a Sunday!! :0) I have emailed a response to an old email with work you kindly helped me with. It should explain things. I will also now send the backup file too. Thanks!!!!!!
Thanks, we’ll check you rmeail and mail you back shortly.
Best regards,
DFD team.
Hey guys, great theme!
I want to have my website looking as similar to the demo but it isn’t? The menu doesn’t look the same once I’ve imported the demo content (thirtieth) – header 7? You have think lines for the menu and a thin box? Mine has only three thick lines. Please assist with having the same look? All the lines are thick. Also how do I get all the social media icons to be on the left of the menu (when opened) instead of the right? I have tried looking in documentation and cannot find?
Demo: http://rnbtheme.com/thirtieth/ My website: http://safaridemo.agletonline.com/
Thanks!
Have just answered your previous comment
Best regards,
DFD team.
Thank you, the email has a “do not reply to this email”. Which email address can I email you on? Thanks
Please mail us to dynamicframeworks@gmail.com or via our Themeforest profile contact form.
Best regards,
DFD team.
Hey guys, great theme!
I want to have my website looking as similar to the demo but it isn’t? The menu doesn’t look the same once I’ve imported the demo content (thirtieth) – header 7? You have think lines for the menu and a thin box? Mine has only three thick lines. Please assist with having the same look? All the lines are thick. Also how do I get all the social media icons to be on the left of the menu (when opened) instead of the right? I have tried looking in documentation and cannot find?
Demo: http://rnbtheme.com/thirtieth/ My website: http://safaridemo.agletonline.com/
Thanks!
Hello Aglet!
It seems like you installed several demos and some images replaced each other due to same attachment id. We can also see that icon font wasn’t installed correctly while theme installation (it could be caused by uploads folder permissions). Could you please mail us your wp an ftp access details and we’ll help you with both demo and damaged file.
Best regards,
DFD team.
Theme option deleted all my styles and reseted which I have been working for 2 weeks, How is that possible, How can I restore all the custom css code. I can’t believe this happened
Hello Gravitas!
Please get in touch with your hoster and ask for the database backup (most hosters create database backup every day) and your current database. Please also ask for the error log from server and mail this log with databases and your wp and ftp access details to dynamicframeworks@gmail.com. Most obviously there was a server connection error which caused options panel to load defaults as far as it couldn’t get options from your server database.
Best regards,
DFF team.
The spacer / gap is depreciated, what is the better replacement to add space between blocks?
Hello Vincentccw!
There is another spacer shortcode which also allows you to define screen resolution for spacer size. It’s also called spacer.
Best regards,
DFD team.
Iam having problem with visual composer ,Backend editor is not working even after i have updated visual composer .plus i was able to update theme until last update it says “You do not have sufficient permissions to access this page.” now
Hello Aailauima!
Could you please mail us the details of this issue and your wp access details to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
How do I change the site colors and also the sticky background? I went to theme options->styling options-> and make all the changes but is not taking any effect. I have sent emailed you my log in in my previous email
Hello Vincentccw!
We are working on your site at the moment, we’ll check this issue for you as well and let you know as soon as we finish.
Best regards,
DFD team.
ok thanks.
No problem.
Best regards,
DFD team.
Hi there.
According to YSlow, Ronneby theme has too many scripts and css which is partly the reason for the site being slow. Do you have a suggestion to solve this?
I tried this tool https://varvy.com/tools/requests/ and my site is boulderasia.com
Thank you for the help.
Hello Jesstura!
Could you please mail us the link to your site to dynamicframeworks@gmail.com and we’ll mail you short instructions on site optimization back.
Best regards,
DFD team.
Hi,
I would like to have the image in prettyPhoto lightbox a bit larger. There’s a lot of free space around the image and on small screen the image looks very tiny, specially in portrait format. How I can I make them displayed larger?
Have a look at my portfolio here: http://www.nevertouchground.ch/masseranowinter16/ (click on any picture at the bottom)
Thanks, Sven
Hello Sven!
It’s not optional at the moment but we can do that for you. Please mail us to dynamicframeworks@gmail.com and we’ll mail you short instructions back.
Best regards,
DFD team.
