293 comments found.
SMTP mail configuration does not work
Hi, Have you opened a ticket on our support forum at mediumrare.ticksy.com? We can best assist you there.
James
Hi support, I have problems with the form not send message if I install the page on a sub-folder/sub-folder/sub-folder. I upload the folder CSS, JS, Images to the root domain and change the HTML to use the CSS, JS, Images, Video. All show fine. But when I try to send message show an error, the error show All html and add access denied. I upload the same html to the root folder, and the form work fine.
Maybe dont find the mail.php or something, I need some of help.
Hi, and thanks for purchasing 
Please open a ticket at our official support channel at mediumrare.ticksy.com and we’ll help you diagnose what the problem is. Please provide a link to your site online so I can see it in action.
Thanks, James
Hi support this is my page with problems: https://goo.gl/hQYQlu and this dont have the problem https://goo.gl/OAVCp9
Support I make login on Ticket system, but I cant make it, say I’dont have any products with you!
It appears your support period has expired
Hey man, I got problems with the mail configuration. I have a Godaddy hosting and I can’t be able to send or recibe an email. Can you help me in this configuration?
Hi there,
We can help via our support forum at mediumrare.ticksy.com if you’d like to open a ticket there we can assist by looking at your site.
Thanks, Craig
Hi there, I have this template twice, however the builder is not working?
purchased*
Hi there,
I’ve replied to your ticket on Ticksy.
Cheers, Craig
Hello,
I could not install the theme because versions incompatible. The version of my server is: 4.6.1, I don’t know wich the version of theme Launchkit, and I need a solution. Other option is give me the money back. Thanks!!
Hello,
You have purchased an HTML template and it sounds like you are attempting to install this on a WordPress instance.
You cannot install HTML templates in WordPress. You can open a refund request in if you believe this purchase was made in error.
James
Hi! How could I add an overlay pattern along with the parallax image?. Is it possible? Thanks!
Hello,
I assume you mean to overlay a semi-transparent pattern/image and have a moving image (parallax) in the background? Please open a ticket at mediumrare.ticksy.com for support and we can discuss there.
James
Hello. I’m not asking how to do it, I just need to know if is possible or not, because I need to buy another license. So is it easily possible? Yes or no?
Yes but you will need to do this outside Variant, in HTML, as it isn’t something that is supported in Variant.
Hello! I am interested in your landing page , and I have a few questions . 1. I have a website in wordpress with Avada theme and I want to make their site one internal page Landing Page. Tell me, how to install WordPress on your template ? 2. I have to Avada theme is already Fusion builder and I can automatically download a variety of templates , but yours probably will not turn out right? 3. Those Landing that you have in the demo – all images will be the same , if I buy your template ? Thank you in advance for your answers and sorry for my bad english !
Hi there,
You’re looking at the HTML version of Launchkit here – it sounds like you’d prefer to use WordPress and for this, you’ll need to direct your questions to the WordPress author of Launchkit TommusRhodus https://themeforest.net/item/launchkit-landing-page-marketing-wordpress-theme/11323554
Cheers, Craig
Hello, I have two form fields (via mailchimp) but one is a drop down for city. How can I make this work? Which file should I look at in the coding to update the fields it’s passing? Right now it goes to the mailchimp error page but required fields are missing.
Hi,
Please open a ticket at mediumrare.ticksy.com and we’ll endeavour to help you there. You may also need to extend your support pack.
James
Hello,
I have a wordpress Theme (Swift 7.2.6) where I can use Custom CSS Code for every post or page.
Its possible to paste the HTML in the text editor and CSS code from your editor package, too?
Thanks for your help
Hi there,
I wouldn’t recommend this as it would hinder the performance of your site passing in HTML and CSS in this way. Are you aware that there is a Launchkit WordPress version available here: https://themeforest.net/item/launchkit-landing-page-marketing-wordpress-theme/11323554
Cheers, Craig
Pre-Sale: Possible to create and add my own blocks/templates, etc?
Hi, It is not possible to add your own sections to Variant, but it is possible to add your own in HTML.
James
Nice product medium_rare, can you confirm that setting directionNav: true works for showing the arrows on the cycling quotes. I’m not having success. Thx
Hi,
Please open a ticket at mediumrare.ticksy.com and we’ll be able to assist you there.
James
Hello.
I would like to upload images to the Pivot Medium sitebuilder, but I keep on getting these error messages with ’ Copy logo.png to your img folder and then click refresh’. I’ve copied the logo to my image folder but it still does not seem to work. Can you someone help to solve this matter?
Thanks.
Hi there,
You need to place your images inside the image folder as well as import them into the builder – naturally you’ll need a copy of the template do this so it requires purchase to use your own images. Alternatively – if you’re just testing you use images that are already hosted online somewhere.
Thanks, Craig
Hi,
I'm interested in buying this landing page builder. I have used another one but I was having so much problem getting the form to work. (getting customer's email and phone number) Does your builder has this problem?
Please respond to my email: wzch25@gmail.com
Thanks
Hi there,
The form works via PHP and requires you to edit the mail.php file with your mail hosting providers details – this is not done through the builder.
Cheers, Craig
hi, would you provide instruction how to do that?
Yes we can help with this. When you purchase, you will have access to mediumrare.ticksy.com where we can provide assistance.
Hi,
I have purchase your landing page builder and submit the question at mediumrare.ticksy.com
1. How do I add more fields to the form??
2. How do I add google analytic tracking code?
Thanks
Hi there,
Replied on Ticksy 
Unfortunately, my support ticket was no longer available.
1. When I downloaded your file it came without the .zip ending. I first had to rename the file.
2. There’s an ” Image Right with CTA” (class=”features features-14”). How do create an Image Left with CTA. Whenever I moved the divs they do not show the image in full-size.
Thanks.
Hi there Jimmy,
I’ve replied on Ticksy 
Craig
Hey guys, any chance I can use GetResponse instead of Mailchimp? I’ve bought Launchkit a while ago but just now I had the need to really use it and I just can’t find a way to make the forms work with GetResponse… Cheers!
Hi there,
Unfortunately the forms are made to work with either MailChimp or Campaign Monitor – you’d need to integrate the GetResponse forms yourself.
Thanks, Craig
Is it a simple thing to add more input fields for the contact form?
Yes, very simple but this must be done outside Variant, when you have finished editing your page. You’ll just need to make some simple adjustments in your html file but we can assist you with this if you open a ticket at mediumrare.ticksy.com. Just be sure you have finished editing what you need in Variant first, because your html can’t be re-imported after the form changes are made.
James
I would like to load the fitness version. How do I do that? It would have been nice to have separate folders for each option. Open the folder load the files. Please let me know the easiest way to use the fitness version. Great design! Thx
Hi, you can simply open Variant and import the fitness.variant file (provided in the demos folder in your download package). The .variant file contains all the the settings and sections to re-create the full look of each demo. You can alternatively open Variant (double click builder.html) then add ?demo=fitness into the address bar and hit enter. The demo will be loaded automatically then.
Let me know if you need any more assistance – and for more in-depth questions, please open a ticket at mediumrare.ticksy.com.
Thanks James
We’re the developers of Magic Tooltips http://magictooltips.com our plugin allows Gravity Forms users to add tooltips to their forms. Does your theme support our plugin? Are there any known conflicts with it that you are aware of? Thanks!
Hi, it looks like you are referring to the WordPress version of Launchkit which is sold by Tommusrhodus, available here: http://themeforest.net/item/launchkit-landing-page-marketing-wordpress-theme/11323554 .
You will need to enquire with Tom about plugin compatibility.
James
Hi, How can I set up site wdth: 100%?
I using now iMac 27” and my site isn’t width my monitor
Hi there,
Add this to custom.css:
.main-container, .nav-container, .footer-container, nav, nav.fixed, .callout{ max-width: 100%; }
Cheers, Craig
What is difference from HTML? Any more modules being added? If you had some more blocks, you would outshine the other Variants. Your blocks are very creative use of CSS. I just want more of them. Any idea when more will be added?
Whomever adds an ftp upload function to Variant and live preview will make a killing selling their builder. I know variant is designed for inter, advanced builders, for the most part, but there is a massive market out there who don’t know to manage html files. IT’S HUGE!
Having a onboard uploader would allow you to capture this huge market who would otherwise throw up their arms, not knowing how to handle the files created with builder. I’m a 15 year veteran internet marketer. I coach businesses on things just like this. Variant is hands down best blocks builder and LK has most fluid templates I have seen. Not long ago, you would require a master’s in html and design to pull off the output you can now achieve in minutes!
So Variant is doing a great half job in this area. They have brought stunning web design output onto the desktops of thousands who can now create awesome websites and landing pages.
I say ‘half job, because they are leaving out the next logical step…. An easy means to manage sites built and upload to a web host. Live preview.
I’m well versed in the builder frontend and love it but not in the backend coding, so I’m sure whats involved to evoke such capabilities.
I DO know that whomever embraces this functionality, will own the wysiwyg marketplace. Even the Wixx’s of the internet may be challenged with a DIY option that boasts lessor cost, much better design output and ability to create multiple sites.
Variant and coders of this framework can learn alot about the Wixx model and why these ‘one domain, one site’ outfits have millions of customers.
Just my 2c
Btw, how do I add blocks from other variant builders into yours? I’m buying today
Hello?
How do we handle forms within app, Add HTML?
How we add our images to media pool?
Forms are handled by either MailChimp , Campaign Monitor, or if you want an email in your inbox, you need to configure mail.php in the mail folder. To embed MailChimp form, click the envelope icon on the section which has the form in it. Please read documentation.
To put images into Variant you must first copy it to your img folder, then open the gallery in Variant and click import to bring it into Variant.
For further support, please open a ticket on mediumrare.ticksy.com
James
Wel I did read your docs. I’m referring to contact forms not autoresponders. There’s nothing there regarding forms. What wm i editing inside of mail.php?There is also no import button on launchkit. I have foundry and there is, but not on launch