12977 comments found.
I have migrated from Presscore to Ronneby and I cant see the old porfolio items. Is there any possibility of using the old one portfolio?
Hello, SBPGlobal!
Could you mail us the taxonomy name of the portfolio item (post type) used in your previous theme to dynamicframeworks@gmail.com.
We’ll check it and mail you what can be done in such as case.
Regards, DFD Support Team
Hi, I have done it on my own. The portfolio item is dt_portolio. The taxonomy is dt_portfolio_category. I have used CPT UI So i have got the way to see the old portfolios on the admin page. But they are not loading on the pages and they are not editable in the pages when I open them in the admin zone. The template used before is the7 and is yours. So, 1) Is there anyway to add the functionallity of adding portfolio to a normal page in ronneby as it was possible in the7 template? 2) In case not, how I add portfolios of the ronneby to a normal page? (I will tell the web owner to rewrite this portfolios from scratch in this case)
Regards,
I would like to show the old portfolios obviously instead of creating them again
I hope we’ll be able to restore your portfolio items. Please mail us to the email mentioned above and we’ll mail you one file to be replaced and short instructions back.
Best regards,
DFD team.
HI,
I am having trouble viewing Visual Composer in WP now. I have used it before just fine but seems that after all the updates I can’t even view work in the backend editor that I have already used.
Also I am wondering what I need to do or if someone could assist me in setting up a page for woocommerce
Hello, Tj_cople!
The issue with Visual Composer module is most probably connected with the incompatibility of the newest version of WordPress and the deprecated version of the Visual Composer plugin.
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com and we’ll check your site and do our best to help you with this.
As for the Woocommrce page, surely we can provide you with our assistance with setting this page. Just let us know what issues you have with settings this page and our support team will help you.
Regards, DFD Support Team
Hi, I would need your help re the Ronneby Theme. I am struggling to conceive a “Support” page where I would provide to my customers information such delivery date, product manual, shipping methods, accepted payments, terms and conditions, terms of privacy. Initially I was planning to use a ‘Blog’ module, but as I am using “Blog” also in other parts of my website for real blog posting, I am a bit lost. What would you suggest to use as layout using your great theme ? Many thanks in advance.
Hello, Ampere1B!
According to the information you’ve provided, most probably the Blog module will not suit your need perfectly.You can create your “Support” page using the For Page Builder or For Page Builder+Header page templates and add the Text Block modules with the information you’d like to provide your customers with.
Most probably, the ‘About Us’ page examples can be suitable for you:
http://rnbtheme.com/pages/about-us/
http://rnbtheme.com/pages/about-us-01/
http://rnbtheme.com/pages/about-us-02/
http://rnbtheme.com/pages/
http://rnbtheme.com/pages/about-us-04/
Regards, DFD Support Team
I need help implementing the sample content on the Ronneby theme.
Hello, Plurpmedia!
Please, mail us the your site url,WP access details and the layout you’d like to install to dynamicframeworks@gmail.com and we’ll help you with this.
Regards, DFD Support Team
Hello , unfortunately I have to ask for help , I found problems with google maps . The destination entered is inaccurate . How can I fix the problem? thank you
Hello, Dino1985!
Could you please mail us your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check the Google map module for you and our best to help.
Regards, DFD Support Team
Hello good afternoon I have a problem with bread crumbs in the portfolio at all puts PORTFOLIO and not the category or the top page and I would like to change this to the page above that corresponds. Have a good day!!
Hello LeaRoque!
Could you please mail us the details of this issue to dynamicframeworks@gmail.com and we’l check what we can do for you.
Best regards,
DFD team.
I have a row where I’ve check off “Force equal height columns” but when I select “NO” to vertical align content, the content still stays vertically aligned. I can’t get the content to all align to the top but also have the same height columns. Seems like something isn’t working correctly.
Hello Ashleywldridge!
Some of our customers faced this issue as well and we have a fix for it. Could you please mail us to dynamicframeworks@gmail.com and we’ll mail you one file for replacement and short instructions back.
Best regards,
DFD team.
Hi, All options “theme options” are empty. I can not configure anything. Do you know that this?
Thanks regards
Hello Infozinkers!
Most obviously it’s php memory limit issue. Could you please mail us your wp and ftp access details to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Hello,
First, please forbid my english wich is not my primary language.
I’ve developped a website using Ronneby Theme, based on Ronneby demo content.
Most pages are still including /third in the URL. I would like to remove this.
Example: http://lab.domainesaintbernard.org/third/activites/
should become: http://lab.domainesaintbernard.org/activites/
I searched a lot on that… and didn’t found anything. Is there an easy way to remove that in the URL? I’m not very advanced in Wordpress, but good in databases and computers in general so if there is no fancy solution I can do more “hard” work to do it.
My purchase code: e34c9f93-e05d-4ef9-942e-bf5ee6d63fdc
Thanks!
Hello Domainesaintbernard!
Please try to save settings in Settings -> Permalinks section, it has to sove your issue. Please mail us the details of thiss issue your wp access details to dynamicframeworks@gmail.com in case it will not help and we’ll check it for you.
Best regards,
DFD team.
I tried to change and save the permalinks back to Post Names. No luck. You will receive an email. Thank you.
Hello, Domainesaintbernard!
We’ve received your email.Thank you!
Our tea, will check it and contact you back asap.
Regards, DFD Support Team
Thanks for you quick support. It works well now. That was a “Code 18” (the problem was 18 inches in front of the screen).
No problem.
Best regards,
DFD team.
how to change this pict postion http://prntscr.com/bgpz67 i cant make this pict top of row.
Hello ZiHaviz!
Please try to check Row options -> Content alignment option if you are using full height option there. Could you please provide us the link to this page if it wil not help? There are several options that can cause such sort of alignment so we cannot answer this question without checking the link as far as we arenot sure about page configuration you have there. You can mail us the linkif you don’t want to post it here.
Best regards,
DFD team.
check email please
We sure will.
Best regards,
DFD team.
Hi, I’m using Header 14 (http://e6b.40d.myftpupload.com/?page_id=137) but i cant chenge the color of three bar in the menu button on the left. Where i can edit this color?
Thanks
Hello, Nlazatti!
Please, navigate to Theme options > Header options > Header style 14 > Menu button color.
Regards, DFD Support Team
Hi, i already change it. Nothing happens.
Thanks
Could you please, mail us your site url, WP and FTP access details to dynamicframeworks@gmail.com.
Our team will check what can be causing the issue and try to help you.
Regards, DFD Support Team
Hi. I import a demo from Installer Panel, but the page don’t comes with the same typography showed on the original demo, whats the problem?
Hello, Djlucasmaia!
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check your typography settings and try to help you.
Regards, DFD Support Team
I send u an e-mail, please help me fast as possible!!
Hello, Djlucasmaia!
We’ve got your email. Thank you!
We’ll mail you back asap.
Regards, DFD Support Team
Hi ronneby! i was working on my site when something happend and now my whole site is messed up can you please help me! for example my homepage doesnt scroll down anymore and it only shows the revolution slider, my site is http://www.villamarsi.nl/ please help!
Hello, Villamarsi!
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
Our support team will check your site properly and provide you with proper information and instructions.
Regards, DFD Support Team
oke i will thank you!
We’ve received you email, thank you!
Our team will contact you back as soon as possible!
Regards, DFD Support Team
Hello,my “portfolio module”only can show portfolio product,how can I show woocommerce products?
Hello, Selinalieu!
If you’d like to display the Woocommerce product using the Visual Composer modules you can use the following modules:
-Products Grid;
-Product List;
-Single Product;
-Single Product Category.
Regards, DFD Support Team
Hey, I can’t seem te get my menu in the mobile version. I’m using header type 4. http://eytelia.itakasper.be/
Hello, KasperDM!
Could you please mail us more details about the issue you’ve encountered to dynamicframeworks@gmail.com.
Our support team will check it for you and try to help.
Regards, DFD Support Team
Hello, where exactly do I change the colour of the the subtitle in the stunning header? Any chance to highlight H1 and the subtitle with a different colour? Thanks in advance!
Hello, Smartestfinance!
The requested subtitle color can be changed using the CSS code.
Could you please mail us more details about the color you’d like to have for your stunning header subtitle to dynamicframeworks@gmail.com and we’ll provide you with the CSS code and proper instructions.
Regards, DFD Support Team
You will get an e-mail soon. Thanks!
Great! Looking foward to your email.
Best regards,
DFD team.
Hello, i have a problem with the visual composer.I have installed the ronneby fourteen theme.When i open some pages in administrator panel the visual composer stuck on loading.
Hello, Tasosikona!
Most probably, t issue is connected with the incompatibility of the newest version of WordPress and the deprecated version of the Visual Composer plugin.
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check it from our end and try to help you.
Regards, DFD Support Team
Hi I’ve inherited a website that is built on this theme, unfortunately I wasn’t given the license key so can’t sign up to your support forum. Anyway quick question regarding the “tab” feature on mobile. When it gets to mobile the tabs stack with the content under the active tab, is it possible to display all the tabs and then the active content? Could you please point be in the right direction of which file I would need to edit. Thanks.
Hello, Sonargroup!
Could you please mail us your site url to dynamicframeworks@gmail.com.
Our team will check it and do best to help you with the issue.
Regards, DFD Support Team
im having an issue with the map VC there is no place for me to add the embeded script from google. Please check your email i sent you a message
Hello, Ryanlegal32!
We’ve received your email, thank you!
Our support team will contact you as soon as possible.
Regards, DFD Support Team
Hi. I just buy your template but I can’t translate it to Portuguese. Please help me!! I don’t want use different languages, only Portuguese at this time.
Hello, Djlucasmaia!
Thank you for choosing us!
To accomplish the translation you have to use the Poedit program.
Please, mail us to dynamicframeworks@gmail.com, we’ll provide you the files for translation and proper instructions.
Regards, DFD Support Team
