23226 comments found.
Hi,
I want to list the services in a grid type format, similar to the colour boxes in the following web design. This is the services section where it says web design, cms, ecommerce and other services.
https://www.webdirectors.co.ukYour websites are good. I was looking to ‘Home one page’. Can the latest projects section under the slideshow be used similar like the above web design services section. When you mouse hover it should flip and gives more details about that service? Thanks
Hi,
First of all thanks for showing interest in the porto theme.
Sorry to say that these features are not available in the porto theme. You can use different animated elements by using the porto theme. Please see the demo site here: http://newsmartwave.net/wordpress/porto/Thanks
Hi,
In the latest woocommerce 2.6 update the cart should update automatically when changed, like quantity, are made(ajax). Is isn’t yet working in this theme. Are you aware of the issue and when will this be working?
Thanks
Hi,
As we have just confirmed, every thing is working fine and cart is getting updated when ever any additions are made. There may be some configuration issue at your side.
If you can contact us through our support forum, we will check and solve this issue for you
Thanks
Is there a pre-made Terms & Conditions page like the Checkout and Shop pages? I’m having a hard time locating it if it does exist.
Hi,
No there is no Terms & Conditions page available in the theme. You have to create it.
Thanks
i heve this problem we i add products as various products
i cant see the pic of the as products
Hi,
Sorry for the late reply, your given link is expired now. We can not see the issue.
Thanks
Pre-purchase question: Hi. I’m really interested in this theme. I am looking for a theme that is compatible with the WooCommerce Bookings extension. Have you had any experience with your theme and this extension? Thanks! Leslie
Hi,
First of all thanks for showing interest in the Porto theme.
We have not tested this extension yet with our theme and it’s not possible to guarantee 3rd party extension for us. I hope it will work fine with our theme because Latest Woocommerce 2.6.1 is fully compatible with our theme.
Thanks
hi i just updated to the newest version of the theme updated the plugins and visual composer but now my menu has vanished completely on the home page. i can still edit the menu it just does not show at all. any suggestions.
Hi,
Sorry for the late reply.
I think your menu is unassigned from the menus. Please go to the menu and edit your main menu and select as the main navigation menu.
Thanks
its possible the buttons have a difrent font? its for buttons like Boocking Now
http://94.46.176.68/~santamar/Hi,
Yes, it is possible with custom CSS code:
body .btn.btn-lg.vc_btn3-icon-left:not(.vc_btn3-o-empty) { font-family: fantasy; }
Thanks
realy thanks
Most Welcome.
Have a great weekend 
How to add second language to theme? Is there other languages in porto?
Hi,
Please use WPML plugin to add languages to the porto. Thanks
No matter what I change (Server settings etc) Master Slide takes at least 2 minutes to save EVERY time. Just says “sending data”. I’ve tried everything…
Hi,
Can you please contact us through our support forum, So we can check and solve this issue for you
Thanks
I would like to add a Multi-Vendor / Marketplace plugin to the website. Which one will you recommend and will b compatible with this theme?
Hi,
Porto does not have Multi-vendor feature, you can use this plugin for that type of feature: https://wordpress.org/plugins/wc-vendors/
Please note we have not tested this plugin with Porto and cannot guarantee or support that.
Thank you
Thanks for your answer – but we want to move on and was expecting something more than that: We can not take the risk of using a plugin and then when we get issues, you will say that it is not compatible with your theme.
You must either now back/support/commit to a Multi-Vendor plugin … or categorically state that your theme does NOT support any specific plugin – so that I can select another theme.
Hi,
I already provided all info for multi vendor feature for porto. Take a look on our another theme Mango is compatible with Multivendor feature like you want and has a demo as well for a marketplace kind of feature, you can check: http://themeforest.net/item/mango-responsive-woocommerce-theme/12522813
Multivendor Demo 21: http://smartwavethemes.net/mango/demo21
Thank you
Hi, after update to WooCommerce 2.6 i see that they have really taken a big step backward with their new My Account page. A non developer can no longer easily add links to the menu. Personally i have removed the new menu using CSS and is now back to using a standard menu. It looks better and works many times better.
I hope you can consider adding an option where to disable/hide the new woocommerce menu so a sidebar menu can be used without having 2 menus.
Thanks Rune
Hi,
Ok, thanks for notifying us and useful suggestion. We will forward this feature request to our development department, they will take a look on it.
Thanks
Hi, I purchased the Porto Theme a while back version 1.5.2 by spyro press. I currently have this on my website.
It now requires an update as it’s kicking up loads of errors and conflicts. However, there doesn’t seem to be one available.
I noticed there was another theme by yourselves with the same name and looks exactly the same.
Do I require to re-purchase or is there an update I can retrieve?
Hi. The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support for previous version.
Can you tell me if this theme is compatible with the new version of woocommerce?
Yeah, already compatible with.
In your theme there are many non-https links..Can you make sure that you use only https links for all the external css/js in order to be https compliant ..
Thanks
Hi team, I’m trying to update Porto 2.7.4 to 2.8.4 but when loading the theme to my WP install fail because of “no style.css file” Can you please help? Thanks
If not then please contact us through our support system we will update your theme.
Thanks
Please answer to the FreshDesk ticket ASAP!!!
I’ve explicitly told you not to mess with the LIVE environment and my website is down now!!!!!! WHAT HAVE YOU DONE?!
PEOPLE, YOU CANNOT DO THIS!!!! YOU CANNOT RUIN THE PRODUCTION SERVER AND STOP RESPONDING TO MESSAGES!!!!!!!!!!
Hello, we’re checking on your issue, our support will get back to you asap. Sorry for the inconvenience.
Why would you do this?! I explicitly told you NOT to work in the PROD environment and that any downtime requires approval! I have provided you with access credentials only to check the issue. I told you that there is a test environment to work and play in.
YOU HAVE CAUSED OUR LIVE SERVER TO GO OFF IN THE MIDDLE OF THE MORNING PEAK!!!!!!!!!!!!!
HOW LONG WILL THIS TAKE?! THIS IS OUTRAGEOUS!!!
HELLO?! IT’S BEEN TWO HOURS OUR SERVER IS BROKEN AND I AM GETTING NO UPDATES NOR ETA ON WHEN THIS WILL BE RESOLVED. I NEED TO KNOW WHAT HAVE YOU DONE!!!
Sorry for the inconvenience, we have not done anything on your server we are working on this issue and finding its solution. We are also in trouble of solution due to your server mess up. We did nothing in your server.
Thanks
YOU CANNOT BLAME THIS ON “SOMEONE” SINCE THE CHANGES ON THE WEBSITE THAT RUINED IT CAME FROM THE TEMP ADMIN PASS GIVEN ONLY TO YOU. PLEASE FIX ASAP AND REVERT THE SITE TO THE PREVIOUS STATE. I HAVE NOT GIVEN YOU THE PERMISSION TO EDIT ANYTHING IN THE PRODUCTION ENVIRONMENT. THANKS!
Already replied to your ticket.
Thanks
Is there any possibility to change the checkout page to same like this? http://demo.woothemes.com/storefront/checkout/ Awaiting for your quick response
Sorry, you can not change the checkout page to same like that.
Thanks
Hi, But is there any update in the future to improve the checkout page template? please let me know
Yes we will. Thanks
Thank you so much, but may i know when it would be updated?
We can not provide any time frame for it at the moment. Thanks
Hi,does this theme include a contact form?
Yes. Porto contain contact forms. Thanks
Hi, please assist me on to get a good display on mobile phones when using opera mini browser.
Hi,
Please contact us through our support forum, So we can help you
Thanks
It is possible to use member page as homepage ?
Yes this is possible. Thanks
