11497 comments found.
Hey again,
I have been testing everything on my site and I think I may have found an issue with the theme.
Once a user uploads a cover photo for the listing and then multiple gallery images, the cover photo keeps changing through the gallery images. It changes each time you view the listing and it also changes on the home page in “recent listings”. This is not meant to happen right? If i am mistaken and it is meant to happen, then why is there a cover photo option if it just keeps changing?
Many thanks, Sebastien
Hey Sebastien!
Thanks for reaching out and letting us know! This is not meant to happen. Would you kindly submit a ticket over at our support portal so that we can help you and have a better look at the issue for you.
We appreciate your support and look forward to helping you over at our support portal.
Cheers! Fernando
Hi Team
I love the new changes if 1.5.1 but there are a few bugs still. on my website www.theweddingmap.co.nz
1. Company logos are not showing in the correct ratio my circle is ovel and square is rectangle.
2. The verified “Tick” is not showing correctly on homepage or on single listing page
Thanks let me know if there is anything i can do to fix these few things
Hey! It sounds like when you upgraded instead of deleting and then uploading the new files, you may have just replaced the files. I find sometimes this results in older files still remaining on the server and then odd things happen such as things not displaying as they should i.e. verified tick not showing correctly.
I just know because I did the same thing.
Try deleting the theme, then uploading the new version, and if your web host has caching enabled ask them to “purge” the cache, same goes for caching plugins.
Cheers! Adam
If you need help after this please contact support 
Astoundify Support: https://astoundify.com/support/
It is our privilege to have you as our valued customer and would like to thank you for your continued support.
Cheers! Adam
Bug Report for Listify 1.5.1
As far as I know, this only occurs with latest version of Firefox. I tested latest versions of IE, Safari, and Chrome and all looks good.
If using FacetWp, the dropddown facets styling doesn’t appear correctly on the Homepage and Listings page.
Hey! This issue is fixed in 1.5.2 and I’m currently uploading it to ThemeForest.net to be approved. It should fingers cross be out tonight.
Keep checking back over the next hour or so
Cheers! Adam
Thanks Adam! Problem solved
Sorry Adam, just noticed that the dropdown styling is still not right when viewed on the listings page side view. The top view looks good. Again, only notice it on Firefox.
Can you please submit a ticket with “Attention Spencer Finnell” in the subject. We will get this sorted for you 
Astoundify Support: https://astoundify.com/support/
Cheers! Adam
Hello,
I ask myself if it is possible: when you zoom in the map google map, the list is displayed simultaneously on Results, according to the expanded area or reduced from the map google map?
Thanks
Hi DavSign,
By default, results display according to what you search. There currently is no setting that will display results as you zoom in the map.
Other factors that determine results on the map include the default number of listings you want to display and the map settings. You can change the number of listing results as described in this article: How Can I Display More Listings on the Map and Search Page?
Another factor is determined by your radius settings, will determine the radius distance for location-based searches. You can view all the map settings here: Map Settings
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
hi….
Hello is there any possibility to translate all the website in Italian Language…??
Thank You
Hi there!
Absolutely! You can read about translating your page here: Translate your website.
Right now our theme has been 67% translated.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
FYI only, with 6/22 update the Homepage – Hero Overlay Style reverted to gradient display even though was still set as solid in Customizer. (Re-save as gradient then solid changed it back.)
Hi there!
Thanks for bringing this up to us. I have tested this and am unable to replicate the issue. 
Could you kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
We appreciate your support and look forward to helping you over at our support portal.
Cheers! Fernando
No worries, great if it was an isolated issue with my site. No additional support needed, I fixed it on my site with changing to gradient (since it can’t be saved without some change in the Customizer) than back to solid.
Glad you were able to resolve it!
Love the theme! I have a 3rd party listing service. I see that your theme will meet my needs for users to login, select a plan, complete a form, upload photos, and pay. But, I only need this information will only be seen by the user and admin (not actually listed, just submitted). They will also need to be able to view their submissions on their profile. Can this theme support these needs?
Hi there!
Hope you are doing well and thanks for your interest in Listify!
You can definitely get users to register and select a free or a premium Listing Package to create their Listing. Listings can be submitted and will not be displayed till the admin approves it. During this time both the Admin and User can view their listings.
If you submit it you can also hide information if needed with the WP Job Manager Visibility .
If you have any questions or if I can be of any further help, please let me know! Kind regards,
Fernando
I am having a tough time getting emails to work with latest version – see here and thanks:
There was an error trying to send your message. Please try again later.
Hey, it’s great to hear from you,
Please submit a support topic at this time, I’d like to help you directly but as you cannot share private information via ThemeForest.net comments its best to do that via our support forum area: https://astoundify.com/support/
Kind regards,
Adam
Thanks Adam just realized this just sent trouble ticket – thanks bro
I’ve just updated to 1.5.1 version and my website has a lot of bugs now. I’ve opened two support tickets already but had no reply.
How can I get back to version 1.4.3?
Hello
Unfortunately, it sounds like the upgrade you performed on your site was not applied correctly. 1.5.1 fixes issues that were introduced in version 1.5.0.
I also did just look over incoming support tickets for the last 48 hours and I could not find any from your username: davimlima
I would like to help you but I will need private information, please email me directly with your site information and perhaps I can also look up your other submitted tickets once you have contacted me directly.
Email address: adam[at]astoundify[dot]com
Cheers! Adam
where can i found that drag&drop editor???
Hello
Please visit the WordPress customizer, to make changes to the home page, listing page, or widgetized pages.
You can see here how to edit for example the sidebar of your listing page, you can also edit the main content area with any content you wish to place on the page.
To customize your pages, please visit Appearance ? Customize ? Once the customizer launches, go to the page you wish to customize, for example the Homepage, then visit Widgets ? Homepage ? and you can then start to customize this page using the options available.
Cheers! Adam
Hi,
I have updated the theme and lost all the look of my site. Even though I didn’t touch my child theme.
Can’t customise the site. The widgets look wrong. All my text has changed.
Please upload a working version!
regards,
Kenny
For clarification, the customise theme links results in a blank page.
Please install version 1.5.1 from ThemeForest.net which was released shortly after 1.5.0
If you are still having a few issues and 1.5.1 did not resolve the issue we are working on another 1.5.2 release and it will be released today, please contact support to follow up with your issues if 1.5.1 did not resolve the customizer load issue.
Cheers! Adam
Hi Adam,
I literally just downloaded the update and have checked – it’s 1.5.1
If the release is due today (and there isn’t a fix in the meantime) I’ll just wait it out.
Thanks for your reply.
Kenny
Hey Kenny,
When updating be sure you completely delete the existing theme prior to uploading the new files.
If there are remaining files from the old theme this can cause errors.
Thanks, Spencer
Hi Spencer,
Thanks for your reply.
I upload all my themes using FTP and overwrite all files to ensure they are the latest ones (never had any issues with this before).
Can you confirm, are you saying to fully delete the whole theme and replacing it?
Will all of my data still be there afterwards?
I’m not very comfortable in removing the theme completely.
As I said, this is the first time I have encountered any issues updating Listify.
Regards,
Kenny
I’d recommend doing the following if you are using FTP:
Delete, Theme via wp-content/themes/listify
Remove the files and then re-upload listify folder to wp-content/themes/listify
You will not use database information by removing a theme and replacing it with an updated version.
Cheers! Adam
Thanks Adam. I’ll give it a go.
Just to confirm: delete ALL files in the Listify folder. Upload new ones?
Thanks,
Kenny
Hi again,
I have deleted the old one and uploaded the new theme.
You were indeed correct and the customiser now works.
An issue I have found however is that even if there are listings on a page, it says there are 0 listings.
Thanks,
Kenny
Hey Kenny, glad you got it sorted!
For continued help please use our support forum so that we can get private information from you.
Astoundify Support: https://astoundify.com/support/
Cheers! Adam
Thanks Adam!
Hi there
Thank you for the update but 1.5.1 does seem to have a bug whereby the customizer does not load at all or it does but there is only the option “Widget” to change, all the other variables have gone! Have gone back to 1.4.3 till this is resolved.
Thanks
Can you send me your site URL and login details via support or contact us here: adam[at]astoundify[dot]com and i’ll send you a copy of version 1.5.2 as ThemeForest is taking its time to approve this update.
Cheers! Adam
Fatal error: Can’t use function return value in write context in /home/johannlieb/public_html/wp-content/plugins/wp-job-manager-extended-location/wp-job-manager-extended-location.php on line 191
Hey there!
You can grab the latest version of the plugin from https://astoundify.com/account/purchase-history/ which fixes this issue.
If you are still having trouble kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal.
Spencer
When will you be linking accommodation products with listings so clients can book from listings rather than from woocommerce
Hey there!
You can view other methods of taking bookings on your listify website other than WooCommerce here: How do I take bookings on my listing pages?
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
How can i restrict reviews to logged in users only?
Hey there!
You can simply restrict reviews to logged in users by going to the Admin Panel under Settings > Discussion. Under “Other comment settings”, you should see “Users must be registered and logged in to comment”. Simply check that and it should restrict comments.
If you need further assistance, please contact oursupport!
Cheers!Fernando
Thank you for v1.5.0 release. There has been a lot of talk for quite some time about “Events” being released in an upcoming version for Listify. Is there a ballpark time frame you can share? 1-3 months, 6-9months, etc…
Events! Events! Events! We are focusing on bringing new design options and better speed optimizations right now in the next few releases i.e. 1.6.0 / 1.7.0, But yes Events is on the roadmap which is great for our customers. We are also planning on adding private messaging support in the next Major theme release so that will be quite exciting. Lots of great things to come over the summer.
Cheers! Adam
Hi there…
On my site.. all my listings go: sitename.com/?job_listing_category=
How and why is it saying job listing, when these are physical places, not jobs.
How can we change this?
Hi there!
You can change what is displayed under the Customizer> Listings>Labels & Behavior. Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Hello, the sidebar on posts no longer shows up after the latest update. It shows up in Customize, but doesn’t appear on the live site.
Thanks.
Make sure you enable it. I tested it and it works. See demo: https://listify-demos.astoundify.com/classic/top-15-romantic-date-ideas-for-toronto-couples/
Go to Customize > Content > Blog Style > Default, Enabled. Blog Sidebar Position: Right. Enabled.
Cheers! Adam
Thanks! They were already set to those options. Apparently you just have to hit the “Save & Publish” button to re-enable it and the sidebar is now showing up again!
Thank you!
How do I do bulk import from google places?
I need to show pharmacies next of users is more than 21,000 addresses.
Hey! Hope you are doing well!
The best way to import listings to our Listify theme is by using the WP All Import plugin. You can read the steps on how to use it here: How to Import Listings Using WP All Import.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Cheers!
Fernando
Hi,
Great theme!
Is it possible to have the tag filters in search results apply using AND rather than OR? As you click more boxes, you end up getting more results, i.e. those fitting any tags.
Cheers
Hi edinblogger!
Hope you are doing well!
The theme already allows for tags to be filtered and to add to the number results. The more tags you check the more results will be populated as long as the listing is not already displaying.
If you need answers to questions regarding Listify, please contact support!
Kind regards,
Fernando
Hi Fernando
Thanks for coming back to me, I’m not sure I was clear in my question.
If two tags are selected, should it not show results only matching both tags rather than either? As you select more tags, the number os results increases, which isn’t what a user would expect.
Thanks
Just following up on this. Can the tags be used to narrow down searches rather than expand? i.e. if you select three tags, the results should show results matching all three, all results with at least one matching.
Hi there!
My apologies for not getting back to you sooner. There is a setting for this within the Listing Settings. See here: http://i.imgur.com/shz4JCk.png
With this the more Tags you select will filter further the results.
Hope that helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
