8686 comments found.
Hi, Can we use slider photo. There are extendent licence?
Hi tutusmedia! Sorry but we don’t understood the request, what you refer exactly? The photos or the slider itself? You can use all the demo contents images but not the images you see in the official site, or at least not all the images. Here you can find all the images sources: http://www.undsgn.com/uncode/documentation/uncode-demo-images/
If you refer to the plugins you can use and you are conform to the policy without any other activation: http://www.undsgn.com/uncode/documentation/plugins-license/
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you! 
http://www.undsgn.com/support
OK, thanks for the info.
After updating the woo commerce plugin I got the following error: Dein Theme (Uncode) enhält veraltete Kopien einiger WooCommerce Templatedateien. (the theme templates aren’t compatible with woo anymore). When I activate the plugin my website doesn’t load anymore. Please help
Hi matthiasmoebus,
we have released an update of Uncode which resolve compatibility issues with the new version of WooCommerce. Please proceed with the update following this guide http://www.undsgn.com/uncode/documentation/theme-update/.
If you still have problems please contact us here http://www.undsgn.com/support
It worked, thanks a thousand times for the quick support!
Here’s another question for you
1) Is it possible to deactivite the lightbox for media galleries? 2) And can I somehow make a media gallery item link to a specific page? (it didn’t work with the URL option in the single blocks)
Thanks again!
Hi matthiasmoebus,
please open a ticket in the support forum and the team will answer you asap.
Hi
Really like your theme. Would it be possible to have the PSD’s please?
Also is it possible to show a second menu above the main menu in the header?
Thanks
Hi mumford and thank you for interest!
1. No unfortunately PSD are not part of the package cause the whole theme was designed in the browser.
2. You can have a secondary menu and you can check from this demo: http://www.undsgn.com/uncode/homepages/shop-classic/
Let us know if you need more infos!
Hi, I am currently using the classic consultant theme, and I liked how the icons drew itself under the section “what we do” – although when I imported the demo it was replaced by some funky images. And the Icons are not listed in the icon menu…
you can view my sample website at www.farkal.com
This icons are part of a free library you can download for free, you find more infos at the bottom of this page http://www.undsgn.com/uncode/documentation/import-extra-demo-fonts/ and at the bottom fo this page http://www.undsgn.com/uncode/documentation/icon-box/
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Just to check, if we update to WordPress 4.5.3 that the theme we installed fresh about 2 weeks ago will still work ok?
Hi e3templates and sorry for delay!
Actually we have no issues open and this is just a Maintenance and Security Release, if you want to stay safe just wait a few days.
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Its theme is very good. But it could get even better if you include the Infinite Load More option also in the image galleries, because then we could leave loading pages with many images lighter and faster. Currently this feature is present in your theme only in the module that displays posts but not in that displays image galleries.
Hi felipetto and thank you for appreciate Uncode!
Would you like to send us a feature request so we have in our to-do list for next themes updates? This sounds interesting suggestion! Thank you! http://www.undsgn.com/suggestions
Hello,
I bought UNCODE but the visual composer does not work when I go to interface UNDSGN I can not conecter with my purchase code (it does not recognize ) . It’s not me who bought it , I occuppe me of integration website for my clients. Thank you for your reply have a good day
Hi vaarchitectes,
please make sure that Uncode with all the plugins are updated. If you have problems to register on our support forum please send us an email using the form here http://themeforest.net/user/undsgn with the ThemeForest username and the purchase code of Uncode.
Once registered will be more easy for us to help you.
Thanks
Is it possible to create a private page with password for a client ?
Hi dalexei and thank you for interest!
Yes it’s possible to create password protected contents.
Let us know if you need more infos!
Is there a way to define separate styles for a Desktop monitor vs a laptop? So like 1920px vs 1300px? I see options for Mobile and Tablet, but not Laptop and Desktop.
Hi manny1020 and thank you for interest!
Do you refer to the visibility options for the Rows and Columns? Do you refer to these one? http://www.undsgn.com/uncode/documentation/column-settings/#2835/6
Actually this is not an option but we have insert for next theme update, a customer of us has suggested to implement more “breakpoints” (and technically it’s very easy).
Yup, that’s what I’m talking about. What do you recommend I do to have different looks for browser widths between 960px and 1300px? I already have the styles looking good on desktop using the theme, but when I get within this range, things start to look wonky. Is custom CSS for this custom breakpoint the only route?
Hi manny1020, if this is for support please note that support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Thanks. I just tried signing up but as this is work for a client who has purchased the theme and has the purchase code, I couldn’t finish the process. I don’t really need additional support besides knowing if custom CSS is the only option to style custom breakpoints, such as 960px – 1300px. I’m guessing it is.
As you know purchase code verification is a must to access support, anyway if this is not a native option of Uncode you need custom CSS. I hope you can understand.
Okay I’ll ask for the code, thanks.
Thank you for confirm we wait your ticket (ask also the ThemeForest username cause the purchase code is verified within the marketplace username).
Thank you for confirm we wait your ticket (ask also the ThemeForest username cause the purchase code is verified within the marketplace username).
Great Theme
I need some help. I want to add a tag line below logo. This is text based logo. How can I do this.
I also want to have only 3 columns in footer sidebar. How can I make with 33% for each of it.
link : http://limebricks.com
Hi sapnamandal and sorry for delay! If you need support is offered in our forum, there we have a completely dedicated support team can help you! Can you please create an account and open a ticket? Let us know if you have any problems login our official lsuoport forum. Thank you!
http://www.undsgn.com/support
Hi ! Before purchase, I just want to know if it’s possible to add an external link on each thumbnail of the image gallery ?
Thx !
Hi mkcharbo and thank you for interest! 
Yes for sure this is a Media Gallery with all external links: http://www.undsgn.com/uncode/showcase/
Let us know if yo need more infos!
Hi there,
I believe I’m in need of updating the Visual Composer for a website that is currently not displaying content which would usually be generated by this plugin.
So I have 2 questions:
1. By updating the UNCODE theme update from April 3rd – will this update the Visual Composer plugin that comes with the theme?
2. What is the best way to update the theme – is it as straight forward as just re-uploading the .zip or depending how many files there are, is it possible to manually upload the updated files?
Many thanks in advance,
Darren
Hi DarrenJohn and sorry for delay!
I suggest to update the Ucnode theme with new version 1.3.3 and update also the required plugins packed with the theme (Uncode Core and Uncode Visual Composer). Without a check I cannot udnerstand the problem but this can ben caused both by the new WP4.5 version, both by the WooCommerce new 2.6 version. Anyway the new theme udpate fix both. You can follow the documentation here: http://www.undsgn.com/uncode/documentation/theme-update/
If you need support or you have any needs about the udpate, support is offered in our forum, there we have a completely dedicated support team can help you! Don’t worry!
http://www.undsgn.com/support
When I try to activate the theme it just kills everything and give white screen. Tried many times on clean wordpress. Hosting godaddy.
Hi SKYVOOD and sorry for delay!
This is really odd, can you please send a private message with your complete logins (both WordPress both FTP) or better contact us via our official support forum? We all know Go Daddy is not one of the best host ( check the generic links at the bottom of the page http://www.undsgn.com/uncode/documentation/low-budget-hosts/ ) but actually no one else have had this error, let us fix for you. Don’t worry! http://www.undsgn.com/support
Hi Hi SKYVOOD, any updates? We wait some infos from you to help!
Just sent the email
Hi SKYVOOD, please check my email!
Can you please send the FTP logins?
Thanks for quick and helpful support.
Hi SKYVOOD and thank you for confirm!
hi. There is the same version of the theme in normal html? not for wordpress? thank you.
Hi paolinoghin and thank you for interest!
No sorry Uncode is exclusive for WordPress, the amount of options and available features can only run on WordPress. If needed you can evaluate from our documentation: http://www.undsgn.com/uncode/documentation/
I am interested in the theme. But I have one question: I want to use http://www.undsgn.com/uncode/homepages/portfolio-photo/ as home page. But now if you click on an image it will be enlarged. I like to go to another portfolio page when you click on an image with multple photos from the same project, like http://www.undsgn.com/uncode/portfolio/sidebar-gallery/ is that possible?
Hi Vlietie and thank you for interest!
Yes it’s possible, please check the second website from our showcase “Thomas Chuppisser” http://www.undsgn.com/uncode/showcase/ , this site has the same configuration you need (even if the layout is a bit different but these are just options), the theme is super flexible.
Let us know if you need more infos!
Thanks, will purchase the theme:)
Hi Vlietie and thank you for confirm you like!
I have installed the theme. Import exampe data, but I cannot find this page: http://themeforest.net/item/uncode-creative-multiuse-wordpress-theme/full_screen_preview/13373220 where can I find it?
Hi Vlietie and sorry for delay!
We cannot understand what page you refer to cause you have pasted the generic URL of the demo. Can you please send the exact link or better open a ticket in our support forum? As you can see in our forum there is a completely dedicated support team and time for get reply is better that this pre-sales message wall taht we check only once a day: http://www.undsgn.com/support
Let us know!
I made an account and succesfully logged in, but:
Permission Problem You don’t have permission to do that.
Hi Vlietie, you need to verify the email the support has sent you to complete the registration. In case tell me the forum username you have choose so I can abilitate the account for you!
ps: I have found your nikename in our database, yes you have not confirmed the registration email, now I have abilitate this for you. You can login and open a ticket!
Hello, I just recently installed an update with Woocomerce for Uncode. I also set up the Envato Toolkit so that it automatically installs Uncode every time there is a new update. However, I thought that if I have a plugin (Envato Toolkit) that automatically updates the Uncode theme, I might as well get a plugin that automatically backups my database.
So, I found a plugin called “UpdraftPlus WordPress Backup Plugin,” which automatically backups my databases, which is very much needed when I have Woocomerce.
My question is: will installing this plugin mess up the Uncode theme, since it says I should only have the recommended plugins activated (woocomerce, envato toolkit, contact form 7, etc.)?
Hi skniep and sorry for delay! The problem is related to the new version of WooCommerce (please note that this is a major WooCommerce update) , here you can find all the infos and a quick fix: http://www.undsgn.com/discussion/9483/-woocommerce-2-6-update-#Item_1
Let us know!
ps: If you need dedicated help update the file that cause the problem, please drop a few lines in our support forum and we care to support the solution for you! Thank you!
http://www.undsgn.com/support
Hello… fantastic theme, thank you. I have one question and hopefully I haven’t missed a response to this already, I looked but couldn’t find one.
When a top-level menu item is clicked (using the menu-on-left variation; hamishrobertson.com), it expands the submenu. When I visit a page or portfolio I’ve placed in the submit I’d like that top-level menu top stay open so the submenu items I’m on can stay visible and highlighted.
Is that possible?
thanks
Hi Browngriffin and thank you for appreciate Uncode!
No sorry this is not an actual option but thank you for share the idea. We think that this can be a new optionable feature, would you like to send a feature request so we have this in our suggestion list once we evaluate features for next theme updates? http://www.undsgn.com/suggestions
ps: really nice customisation of Uncode theme, would you like to get featured? http://www.undsgn.com/uncode/showcase/
Thanks. I’ll submit the feature request, now. And yes please, feel free to feature me!
Hi browngriffin and thank you for confirm for the showcase, we’ll publish next week with the next group! I confirm we have received your request!
I dont have slide bar in the content block even my web has slide. I can’t change or reach the photos on content block , also there is no botton as “classic mode” you show in your support blogs… Waiting your reply.
Hi emrecengiz, have you followed the documentation? It seems you missed the step 7 of the installation: http://www.undsgn.com/uncode/documentation/wordpress-installation/
I kindly ask you to use the official support, this wall is not for support, thank you.
Thank you for quick reply. It is okay now.
Hi emrecengiz and thank you for confirm!
undsgn
It is not clear. I want to change main page images. When I try to edip the main page, editing all details are very clear and editable but I can’t reach the main page’ main photos. I need help on it to change these photos.
Hi emrecengiz, do you need to change the header images? Do you refer to this? Headers are external to page and you you have this in the Content Block list as for the link I have sent you. If this don’t helps please open a ticket in our forum (as you can see this wall it’s not for detailed support) and specify an example from our demo you are not able to change, maybe we don’t understand. Do you refer to the thumbnails? In case follow this: http://www.undsgn.com/uncode/documentation/featured-image/
ps: waiting time on official support is better than here.
Hi, I get “Download failed. Unauthorized” when I try to install the plugins
Hi Netlab this happen rarely and it’s related to hosting limitation to upload plugins, you have the same error also witht he default WordPress theme active, try to install the plugins via FTP (it’s longer but works), you find infos at the bottom of this page: http://www.undsgn.com/uncode/documentation/plugins-installation/
If this fails or you need support is offered in our forum, there we have a completely dedicated support team can help you! Just open a ticket and we’ll back to you soon. Thank you!
http://www.undsgn.com/support
Tnx for super fast support and the best theme ever
Hi Netlab and thank you for confirm, if you have any issue with the plugins installation open a ticket, so we can request your logins privately and support guys we’ll help soon!
