undsgn

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2757 comments found.

hcbecker

hcbecker Purchased

Is it possible to place the secondary menu UNDER the main menu?

Hi hcbecker! No sorry this is not an option, you can have the secondary menu only on top of main menu as shown in our demos.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

I’ve got some questions about the Uncode Theme and I am not sure if I understood it correct from your website :)

I am looking for a theme to create a multilanguage-corporate website with a main landing page, user-specific landing pages, a blog and a couple of other pages like FAQ, About us, Press, Legal Note etc. The website is created with Wordpress.

1) You offer many different page designs. Do I have to decide on one for the whole website only or can I set different ones for each page I create in Wordpress?

2) The Elements such as lists, buttons, separators: Can I add them to different pages of my website or only to the main homepage? Can I also add all those elements to the posts on the blog?

3) Do you allow custom colors and custom fonts? Sorry it’s not clear from the demo.

4) Do you allow custom HTML widgets/elements?

5) Do you have a solution for multilanguage pages? Some plugins or tools to translate for example the home page and link it to let’s say something like “jp.homepage.com”?

Thanks in advance for your help! :)

Hi Apfelnatalia and thank you for interest! :)
1. Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065
2-3. You can add in any pages you need, please have a look at our showcase so you can understand how it works on real sites: https://undsgn.com/uncode/showcase/
4. There is a module named RAW HTML where you can insert your HTML, at the same there are CSS panels to insert custom CSS.
5. Yes you can use WPML, that is the best plugin for WordPress for multi-languages websites: https://support.undsgn.com/hc/en-us/articles/214003905-Multi-language-Certified-
Let us know if you need more infos!

How to add the topbar on top of menu bar?

Hi HawtCoffee, you need to go in Theme Options > Menu > Additionals and set to off “Hide Secondary Menu” (please note that is supposed you have a secondary menu assigned with the Secondary Menu position in the WordPress > Menu). Let us know if this helps!

sitemanbi

sitemanbi Purchased

Hello

In my store (woocommerce) I would like to replace the placeholder image with a custom image. Is this possible, and how can I do this? (tried a few things, but none of them seemed to be working)

Hi sitemanbi! I’m sorry but I really don’t understand what you refer, do you mean the placeholder images from demo import? Are you not able to remove our placeholders?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (most of time is better check the installation and the possible problem then words)! Thank you! :)
https://support.undsgn.com/hc

I’m trying to change the CSS background-color of the mobile menu for the logo. Right now it’s transparent with the layer slider (which is great) but once I click the mobile menu to access items, it goes completely white since the logo is white and background is white. Just trying to change background to black after the user clicks. Any CSS advice?

https://ibb.co/jEWk9m

Hi Chronotrigga, we are sorry but it’s practically impossible understand from a small screenshot, it seems you have applied a wrong skin, it should work like this: https://undsgn.com/uncode/features/header-layerslider/
Anyway there is not a method to change the menu background after you click unless you code yourself. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

could you tell me how I can remove the ‘cart’ button in the menu?

This comment is currently being reviewed.

Hi ggaggoong2! You just need to go to Theme Options > Menu > Additionals > WooCommerce cart: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi,

How can I make the “menu” header accompany the page on mobile devices?

Thanks, Regards.

Hi molaunfleje! Ok make sense, please navigate to Theme Options > Menu > Animation > Sticky mobile menu (please note that this feature is available only in recent versions of Uncode).

Hi,

Thank you very much, it has helped me a lot!

Regards!

Hi molaunfleje and thank you for confirm!

Hello,

I have a issue for my customer. When I edit the content with Uncode Visual Composer and save, the code is formated with p tags before and after shortcode.

Code in simple editor

<p>[vc_row][vc_column width="1/1"][/vc_column][/vc_row]</p>
I try disable wpautop in functions.php but no success. How to fix it please ?

Thank you.

Thank you for confirm! By the moment remind to not use the Text mode or switch with Visual, anyway I’m pretty sure they know about this minor issue.

Two tests to isolate the issues for Uncode Theme :

1 – I try to disable text editor and use only Visual Composer as default.

2 – I re-activate the text editor and remove all p manualy and save.

Result :
  • Test 1 : When I edit the content and save, the p tags is added automaticaly.
  • Test 2 : When switch editor and save, no p is added but if I edit the content with Visual Composer, p is added automaticaly.
Conclusion :
  • The p or br tags are added automaticaly when we change the content with Visual Composer.

Thank you.

Yes exactly and it only happen when you are in Text editor mode. Waiting for the official WPBackery reply, it seems a possible issue with the new version of the composer.

mattforn

mattforn Purchased

What’s the proper way to include custom php coding between or in content blocks in Uncode? Do I have to make template pages from scratch?

mattforn

mattforn Purchased

Yes, the animations use js but the data is collected via php. Basically, I know how to make a template for the whole page, just not how to intersect the building blocks to put php in or between them! :) I’d like to pupulate progress bars and also use some ajax functionality. Thnx for taking your time to answer!

You can add “uncode/vc_templates/uncode_block.php” to your child and try to modify to your needs.

mattforn

mattforn Purchased

Ah, so I can use uncode blocks as I use template files (sort of)? Amazeballs, that might be the route to take. That or shortcodes, I’m thinking.

Hello

A quick question…

I noticed that in one of the templates I was looking at you had a page title in the content (header in visual composer) that had the text “page title” and then the page title was automatic appearing in this heading element. I’m pretty sure you had some code behind there, but could you explain to me how I can make this happen?

I would like to setup a row for subpages as a content block that shows the current page title in it.

Hi Flashdesigner-81! If I understand you correctly the feature is named Automatic Text, is the option you have above the main text area in the Heading Module, this option applies the page title (I don’t know if this can be used also in your scenario): https://support.undsgn.com/hc/en-us/articles/214003665#&gid=1&pid=1
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

HI, i have a pre-purchase question!

I’m looking for a wordpress theme that allows me to create a grid on the homepage with countdowns divided into different categories, with the ability to click the various filters of the categories.

Every single countdown must have a background image, shareble on social like facebook, twitter ecc. and give the opportunity to visit a post or a page within the website.

Is this the theme for me? Thanks in advance for your help! :)

Hi! Ok now make more sense. Yes it’s possible to create this layout, this is just an similar example (even if here there is an odd grid): https://undsgn.com/uncode/homepages/creative-event/?style=lateral
The Uncode’s countdown have this layout (different from yours): https://undsgn.com/uncode/features/counters-countdown/
What you cannot have is the icon with socials (you can create social icons but not that share any specific block only). I hope this helps.

So i can’t share the countdown in any way but i can link the block to a specific page? And for the background image under the countdown and the title is possible?

What about the portfolio style categorization for these countdowns instead? (filters: all, movie, games, tv series ecc.)

Thank you for your help!

Yes you can insert a link for any blocks and both the background image for any sections. Not properly understand what you mean about portfolio categories but if you need this design they must be columns.

e_ribo

e_ribo Purchased

Hello!

I have a terrible problem with Uncode and in the System Status, the theme needs to have access to ’/library/css’ directory. But it doesn’t!

There it begs to me credentials: https://snag.gy/Ls4D0P.jpg

And when I give it it says me, not found!: https://snag.gy/zZxe2U.jpg

How can I fix this? it shos the FULL PATH to the library. And uses get_template_directory() Do you know why it happens?

Please is very critical because I am inside a very strech timing.

Thanks!

Yes it’s normal you have a fatal error, nothing is working on your server. I hope you can understand that this is not a problem of a top seller theme like Uncode: as told you have serious server issues. You can ask our team for a refund (even if you should ask your server why you have this problem) or open a ticket in our Help Center and insert complete logins (both FTP both WP).

e_ribo

e_ribo Purchased

Wow! Wait. Finally, the next one: define(‘FS_METHOD’, ‘direct’); it works! You can check it now!: https://snag.gy/pIzF7f.jpg

Now it is fine? Thanks a lot!

Yep it’s working! Now I don’t know if you can have other problems (it’s odd the problem you had), in case open a ticket so we can check privately or otherwise send as a refund request, this is not a problem!

Hi there,

I’m considering recommending this theme to a client but I have a couple of functionality requirements. Could you kindly confirm the following:

- Is it possible to have a full-screen YouTube video as a hero section and/or as the background of a row?

- My client wants to showcase 12 of his projects in the form of a grid. This grid would display the featured image of each project, then when you click on one of the images it opens up a lightbox gallery of other images within that specific project (instead of the other 11 images in that grid). I believe one of the sites built with Uncode, http://www.simiancoates.com/, features this kind of functionality but can you just confirm that this functionality is included within the theme, i.e. no custom code required?

Many thanks in advance for your help.

undsgn

undsgn Author

Hi marianneciara and thank you for interest! :)
1. Yes you can, confirmed.
2. This seem a lightbox but when you click the thumbnail it opens a new page (black page) where there is only a Slider Revolution slider (included in the theme). Yes you can create this but it’s a bit “manual”. What you ask will come in next Uncode update (open an independent gallery from just 1 thumbnail), this is just ready but we are now closing other features.
Let us know if you need more infos!

Hi there, thanks so much for your prompt reply! Approximately when you do you think the next update will happen?

undsgn

undsgn Author

Hi marianneciara, we cannot release deadlines but probably 3-4 weeks. What you search for is a gallery inside a gallery (it’s really not common feature for multi-purpose themes).

Hi, I want to ask for help. I’m having this problem with my website once I updated to Wordpress 4.9.1: Uncaught ReferenceError: UNCODE is not defined. Do you know how can I fix this and why it happens? thank you very much!

Hi Juli_Lou! After the WP 4.9 update there are known problems for any themes that use Visual Composer and you can find more infos here: https://support.undsgn.com/hc/en-us/articles/115005686945
Anyway, as you can see, this is not one of the known problems. Have you deactivated all extra plugins? In case please share your site preview since it’s really not easy understand what can cause this only in words.
Otherwise if you need dedicated private support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we’ll to support the solution!! Thank you! :)
https://support.undsgn.com/hc

Hello and thank your for this theme !

I have a quick question though, as im a little lost : Is it possible to have two different images for the header of a portfolio page and the thumbnail to access it?

I use the ‘feature image’ to customize the thumbnail on the home page but it also change the page’s header. So, is there a way to add a picture in a portfolio header which is not the ‘feature image’ or another solution?

I hope that my question is understandable.. thank you in advance !

Hi! Yes absolutely you can do this. What type of header are you using in you portfolio page? Anyway you just need to go in Page Options of this page and set the Header to be Basic or apply a Content Block Header, with these methods you can redefine the page Header. I hope this make sense and helps.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

i want to change color of text name page from white and when scroll down the menu text to appear black

Hi dritanleka! How the page is designed? Sorry but without knowing the actual status of the page is not easy understand the correct settings. To apply the menu color change you can follow more infos here: https://support.undsgn.com/hc/en-us/articles/213459749-Transparent-menu-skins
Basically you need to modify the header skin to apply the menu color change: https://support.undsgn.com/hc/en-us/articles/213459749-Transparent-menu-skins#&gid=1&pid=2
Anyway if this doesn’t help and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check privately! Thank you! :)
https://support.undsgn.com/hc

hello team,

q: is there a way to make single post/portfolio pagination area fixed? i mean always visible at the bottom of page (regardless user scrolling)

thxxx

Hi tasoskouk! How is going?
This is not a native option but you can try to paste this code (http://undsgn.d.pr/7qM6e/5ficFbe6):

.single-portfolio .row-navigation {
    position: fixed !important;
    bottom: 0px;
    z-index: 9999;
}

helloooo & thxxx,

your link https://d.pr/7qM6e/5ficFbe6 looks really fine! will check it

cheers

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