Discussion on Uncode - Creative Multiuse & WooCommerce WordPress Theme

Discussion on Uncode - Creative Multiuse & WooCommerce WordPress Theme

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4.89 (3,033 ratings) 4.89 stars
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6790 comments found.

yannism

yannism Purchased

Hello this is a presales question , do you have an example where for the blog posts (list of posts) the categoy and date are shown in the smae list. From your examples you either display one or the other. but never the 2 together! I would like to see and example. Also do you know os any advance blog search thats is siuted for your theme. Whereby I can search by date and category. Thanks in advance!

Hi yannism! Please note that response time may be slower or completely absent during the weekend, as any office, we are open during the week working days.
There is an element that show them this way: https://undsgn.d.pr/gkmHjZ

Hey thanks for getting back to me, yes I understand, But I would need to change some details. So some minor customcoding might be needed. Can I email you an example of what I am trying to achieve? Been on your site but no email there. If this works then I will proceed with new theme licence, Thank you

Hello,
we don’t provide customization service unfortunately, if you mean that. However if you need to provide an example to get an opinion and you don’t want do share it with other people for some reason, you can use the contact form available on out profile page: https://themeforest.net/user/undsgn#contact

Best :-)

SirYS

SirYS Purchased

Hi @undsgn team,

Is Uncode compatible with Dokan?

I purchased your theme and it works perfectly in all aspects, however I seem to be having trouble with the use of the Dokan multi-vendor plugin.

The plugin functionalities work fine, however, the vendor shop page does not display properly. The page is distorted, the site menu doesn’t display, etc. Did I miss a step or is this something you can help with?

Hi SirYS! We are sorry but from what I read in the Help Center it seems that this plugin bypasses or override some of the Uncode functionalities, and at the moment they are not compatible. In case you can try to open a ticket in our Help Center so the developers can see if it’s something easily fixable or ask for a refund if the use of this plugin (whose compatibility we don’t promote anyway) is fundamental for your project: https://support.undsgn.com/hc

tovbar

tovbar Purchased

Hey there! How are you doing? Unfortunately I’m facing 2 issues with the “Posts” element in the theme, and I hope you can help me to solve them:

1. “Blog posts”: I added the “Posts” element, but for some reason when I scroll down some posts are bugged – Some of them look very different than what I set. You can watch a video I made here (https://streamable.com/fl8v1w). Here is the page’s classic code so you can check how it was built: https://www.codepile.net/pile/0NGWRxNW.

2. Search page (content block -> Content | Search): The “Posts” element is there by default, but it doesn’t shows results according to my search. It’s showing the same posts no matter what I type in the search box, like it’s static. Here is the content block’s classic code so you can check how it was built: https://www.codepile.net/pile/xE13Non6.

Thanks a lot for your support!

Hi tovbar!
1. The problem is that you have the same Widget ID, while as for documentation and notes this should be unique: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=2
You have not activated the Dynamic Option that is the base for all dynamic queries: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=7

tovbar

tovbar Purchased

Working great, Thanks a lot for your wonderful support! :)

Hi tovbar, and thank you for the confirmation!

Hi gonzaguegb! There is not any virus, this is a “false positive” from the Microsoft program you are using, as you can read in all popular themes pages, please follow for example: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/comments?page=819&filter=all#comment_26550701 Try to download the “Installable file only” since this is the theme. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately or in case, install the theme for you. Thank you! https://support.undsgn.com/hc

Thanks, understood.

Thank you for the confirmation!

Hi would you like to reply, either its theme option issue, or i am getting it wrong; on this page https://www.darsghah.com/paper-library/ I had used tabs, on loading page, it looks fine, but as long as you touch any tab to open, all sub-options of tab just disappear. though they are there. try check by clicking F.Sc Xi and then again home tab F.sc XII. do not go for SSC I & SSC II these both are empty. thank you

undsgn_team Author Team

Hello!
From what I can see from here the right CSS classes are not being assigned and removed from the tabs as it should be. It could be due to one of your plugins maybe overriding Uncode functions, from here I can’t guess otherwise, since anyway the demo works fine. So I suggest you to disable the plugins that don’t come from Uncode and check again.

Let us know, best :-)

I just wanted to say a few words about this theme. The team at uncode are simply the best. The customer service and after market care is the best I have ever had!

Everything about this theme is amazing. From the customer service to the quality and thoughtfulness of the functionality integrated into it. I use this theme for almost all my projects as a starting point. Its extremely customizable and has so many features baked in you almost never need to add on to it with plugins.

The customer service has always been excellent. Very responsive and just really a pleasure to deal with.

Thanks a million – for everything!! I will continue to buy and use this theme for all my new projects.

All the best Seymoorefrog

Hi seymoorefrog! Thanks for your feedback, and for the kind words from the whole team. It’s comments like this that spur us on to do our best!

LabTwenty

LabTwenty Purchased

Pre Purchase Question:

Is possible pagination in the gallery? Thanks in advance.

Hi LabTwenty, and thank you for the interest! We are sorry but galleries don’t have a “pagination” or “load more” feature. For big galleries you can evaluate the Albume setup: https://support.undsgn.com/hc/en-us/articles/360000110049

supermex

supermex Purchased

Hi, I made the mistake of using many different encode fonts everywhere on my site, which leads to a very bad performance. Can I replace all those different fonts used (like Poppins, hind,nunito etc.) with a single font for the whole site?

undsgn Author

Hi supermex! No you cannot replace all these files with a single font file, but maybe it’s better you use a local hosted font, so that is also downloaded only if a font is used on a specific page: https://support.undsgn.com/hc/en-us/articles/360000840849

supermex

supermex Purchased

Where can I set the fallback font in the theme? I’ve deactivated google fonts for performance reasons and now my whole site has that standard serif times new roman font.

I’ve tried this in style.css but it doesn’t work:

body { font-family: Helvetica, sans-serif !important; }

undsgn Author

Hi, this is the Theme Options > Customize > General: https://undsgn.d.pr/vEJIt2

supermex

supermex Purchased

google pagespeed gives warnings for these files as they contain a lot of unused code, is there a way to get rid of those huge amounts of JS/css code that’s never used?

themes/uncode/library/css/style.css themes/uncode/library/css/woocommerce.css themes/uncode/library/css/style-custom.css themes/uncode/library/js/min/plugins.min.js themes/uncode/library/js/min/app.min.js

undsgn Author

Hi supermex! This is pretty normal when you use a theme that has tons of features. You can use a plugin like Assets Clean Up Pro do dequeue unused files, moreover the upcoming version of WPRocket will have a feature to clear the unused CSS (this new version of the plugin should be published the very next weeks).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

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