2286 comments found.
Hello- Im trying to install the uncode.zip but, i Keep getting this message afterwards- “Are you sure you want to do this? Please try again.” Ive tried several times and ot does not install at all.. What do I do? Please help – we payed a lot of money and we cant even use it..
Paul
My website is http://www.paulsantiagomusic.com
Hello,
I’m afraid it only means you have to increase your media upload limit. To check it, go to “Media -> Add new” and take a look under the upload area: http://undsgn.d.pr/qA3ihi
What value do you see? Consider that “uncode.zip” is about 23MB so you have to set a value higher than this. There are some ways to achieve that: https://goo.gl/Khrxrh
Let us know. Best 
Why? And how to fix it?
Website is http://bezhynov.com/
Sorry, wrong last screenshot – http://joxi.ru/52avoWdcGl5DWA
Hello and thank you for the heads-up. It seems a bug and, in this case, we’ll fix it in the next update.
Meanwhile, if you prefer, contact us through our Help Center and provide your WP and FTP details there: https://support.undsgn.com/hc
Best
Hi, if you tell me it is a bug I don’t think you can change something now. But anyway login detail are in my profile on support center.
By the way, I made a small video about how does mouse react sometimes on portfolio items, I’m not sure it will be good idea to explain in words, you can take a look on youtube (non public link), i can delete video after you will watch it.
Link – https://www.youtube.com/watch?v=SB8rZmtiefI
Please turn on russian subtitles (like captions, they will be in English). – http://joxi.ru/MAjbWnXUvd9lRA
In the end of the video I made a comparison with your previous theme Studiofolio, and how that portfolio page reacts om mouse.
What do you think about it?
Guys, are you going to answea rmy post?
Hello andrew131290, sorry for the lare reply. However, if you need dedicated support please, as I said, contact us through our Help Center and provide your WP and FTP details there: https://support.undsgn.com/hc This is not the right place to ask for this kind of support, since there’s no way to track tickets, check if they are solved, who your ticket is assigned to etc.
Your YouTube video unfortunately doesn’t work however, sorry
Do you have any problem to use our Help Center?
Best
Ok, sorry, I’m gonna use Help Center. Thanks.
Thank you so much! Best
Hello, I am unable to use the options themes because the tabs wont display (tabs like footer, header, content, etc) so i updated to last wp core and last uncode theme but still not working
I really need help !
Hello!
Without seeing your page is hard to understand what’s wrong? Do you see any error in the browser console? https://developers.google.com/web/tools/chrome-devtools/console/ Or in the source code of the page? (Enable WPDEBUG please https://codex.wordpress.org/WP_DEBUG ) Do you have any red message in your System Status page? http://undsgn.d.pr/DkcL1K
Let me know, best
Hi, I am using the “Portfolio Carousel” as one of the pages in my new website. Is is possible for the columns to slide automatically? I tried to edit the header of “portfolio carousel” and changing the values of “Auto rotate slides” and “Navigation speed” but none of them worked. I’m not even sure if these are the options I’m looking for
Hello!
Could you share your page URL to allow us to better understand?
Better, if you prefer, contact us through our Help Center, there we have a completely dedicated support team, please drop a few lines, add your details and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Best
Hy undsgn =) How is it possible to change the grid on mobile from 3/12 on desktop to 6/12 on mobile ?
I am considering to buy Uncode. The thing is that 7 Jan 2017 I bought one and built one website with it (vrdust.org.uk). Now I want to build the second website with it. Do I have to purchase an additional license?
Hello!
When you buy a theme on ThemeForest you need to buy a single license for any final websites you want to create with a specific theme, here you can find more infos: https://support.undsgn.com/hc/articles/115000880409
Let us know if you need more info! Best
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