4229 comments found.
Im trying to add some custom CSS to a web-page but It seems to be clashing with some Uncode JS, http://skywide.co.uk/?uncodeblock=js-banner – I’m unable to adjust the colour, size and font in CSS. Is there a work around?
Hi geoffneck! You cannot add CSS codes in a Content Block, you need to add in the final destination page where the CB is invoked (https://support.undsgn.com/hc/articles/213456149).
You sent me a broken link & still having issues when it comes to conflicts within the plugin style, Im unable to adjust colour & size of my font http://skywide.co.uk/split-page/
The link is correct just the “)” when pasted here: https://support.undsgn.com/hc/articles/213456149
Was missing the !Important tag, my bad.
Thank you for confirm!
How to hide Author name (with by) on single post page, thanks in advance
Hi , probably you need this: https://support.undsgn.com/hc/en-us/articles/115000724289
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
That’s It, thanks, keep up the good work
Hi and thank you for confirm! 
PS: Please use the Help Center, waiting times are also better.
How do refer back to Uncode font datebase? I tried ”@import url(“https://fonts.googleapis.com/css?family=Poppins”);” In CSS but Apparently not able to use the “Import” code in Wordpress Can I use Uncodes Typography In theme Option & use font id instead? Example: “font-202503” If so how would I apply this in CSS? “font-family: ‘202503’, serif;” ??
Hi, as kindly repeated several times, this wall is not for support. According Envato Terms here we only provide support when it is sporadic and related to a possible issue of the theme, not when it is repeated and daily. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi There,
Just curious…. For the media carousel – on mobile device, is it possible to disable vertical scrolling when you are scrolling the carousel? Something like Touch-Action?
Right now, when you use the media carousel (scrolling left / right), the page is also scrolling up and down.
You will see that airbnb.com, thumbtack.com, they all prevent vertical scrolling when you use the media carousel.
Thanks!
Hi blackmocha, not this is not an option, anyway we don’t have reports of issue when using the carousel related to scroll, so it’s should be not a problem.
How to increase the limit of the products shown? I have change it in the Wordpress > Reading > Posts to show to 100 but there is still showing 12.
Hi Pedicabs, if you are using the Posts module with the query to Product the option is inside the module itself, in case pleas show us your site link so we can understand better the scenario.
Hi, my bad I forgot this from newest updates, please check this option: https://undsgn.d.pr/pfhwhW
Thanks guys, I dont have the “Number of Product Option” . https://imgur.com/a/8ghF1MC
This is the website BTW, https://happybikeshop.com/categoria-producto/ofertas/
You have an old version of Uncode (1.7.5), latest version is 1.9.3, you should update the theme first: https://support.undsgn.com/hc/articles/214001205
Hello,
I am trying to replicate the menu/header you see on this demo: https://undsgn.com/uncode/homepages/shop-minimal/
Im pretty close, but i don’t now how to get the ‘Account’ part to show up in the header rather than within the popup menu. Could you please assist? https://jan.spudworks.net/
Hi, please check the CTA menu info: https://support.undsgn.com/hc/en-us/articles/213457169-Menu-Options
Hi , I need hide/remove Author from post. I tried to add this code in the css but it keeps showing up
.post-info .author-info{
display: none;
}
I tried to add this code for hide social network in the css it worked.
.share-button.share-inline .social.top li.social-facebook,
.share-button.share-inline .social.top li.social-twitter,
.share-button.share-inline .social.top li.social-gplus,
.share-button.share-inline .social.top li.social-pinterest,
.share-button.share-inline .social.top li.social-linkedin,
.share-button.share-inline .social.top li.social-xing,
.share-button.share-inline .social.top li.social-paper-plane{
display: none !important;
}
How do I do that? Thanks in advance
Anyway if this doesn’t work for you (it’s really odd) and you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thanks for you answer. I will contact the Help Center
Hi ercolla and thank you for confirm! I think some of our agents should have replied you (please note that the codes are for the info box in the header https://undsgn.d.pr/AOmc8b if you refer to the author box below maybe you can find more info here https://support.undsgn.com/hc/en-us/articles/115002645429).
Has Uncode 1.9.3 been released yet? I just tried to download it from our dashboard to update our theme, but it still says 1.9.1 in the backend without the disable Gutenberg option…
We’re trying to sort out the Gutenberg issue, which we’ve solved by installing the Classic Editor from the WP plugin as mentioned by Undsgn support.
Presumably in the future we’ll be able to switch between Classic / Gutenberg / And Uncode (WPBakery) editor? Or does Gutenberg not allow it at all?
Hi david_h__, yes Uncode 1.9.3 is out from 10 days now: https://support.undsgn.com/hc/articles/213454129
Unfortunately it’s not easy to tell you why you are not seeing this update in your dashboard, this is a possible cache issue or you have some extra firewall that block the connection with Envato server.
Hello, I have a problem with the image upload. There is always an http error! With other themes it works fine, only with Uncode not .. WP 5.0.1 and Uncode 1.9.3 is installed .. Please very urgent HERE for help.
Hi, unfortunately we don’t have other reports for this issue and also in our servers everything is fine (otherwise here you should read literally thousand of similar message). Anyway I f you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
