undsgn

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2029 comments found.

I have spent hours trying to figure out the simplest thing. The contents of my rows are always centered. The text, the buttons, etc. How do I make everything flush left?

Hi messinadesign and sorry for delay! Have you checked our documentation? For example the Page Builder or Grid System video tutorials? https://support.undsgn.com/hc/en-us/categories/201692745
You just need to set the column align option: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=3
We remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

Hello. I liked the theme. I’m looking for a theme for website industry. Last update only in April, no further changes from this date? When will you have another one? I await contact.

Thank you. Mauricio – Brazil

Hi MauricioTab, thank you for interest and sorry for delay! Top seller WordPress themes like Uncode updates 2-3 time in a year and 2 months is really a short time in WordPress themes industry. Let us know if you need more infos!

I want Install Demo but Show Error after put ftp password

“Not Found

The requested URL /home/acefitne/domains/checkoutchiangmai.com/public_html/aga/wp-content/themes/uncode/core/one-click-demo/demo-files/content.xml was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

How to fix it.

thank

Hi imagky! It seems you have not properly installed or uploaded the theme since one of the most important files is missing on your server (“The requested URL was not found on this server.”). Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

how to fix error

“Not Found

The requested URL /home/acefitne/domains/checkoutchiangmai.com/public_html/aga/wp-content/themes/uncode/library/css/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

how to change url

Thank

As told above Support is only offered in our Help Center (if you have an odd issue other users dont have we need to check your installation). Moreover with this account there is any associated purchase of our product. Please login our Help Center with the account that have bought our product.

Hi, how can I add a “call” phone picto in the menu like in this site : https://fr.textmaster.com/ ?

Many thanks

Thank you, I will add the icon but I can’t manage to have nothing but the icon. The field need to have a Title. But I juste need the icon without any title.

How can I do it ?

We are sorry but as told this is not an option of our theme and it’s not expected you can have unless self implemented customizations or extra codes. Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

PS: try at least to insert an HTML blank code in the fields label and adjust with few CSS to fine tune.

Hi there, I have undsgn on my WP site that came with Visual Composer. I have upgraded to Visual Composer 5 and I cannot make it to work as It is telling me to deactivate that plugin VC5. I tried to open a support in Envato but it won’t let me do that even though I have a purchase code and an account there. Whatever. I have read that the owner of the theme would know how o get the steps to be use VC5. Thank you so much.

Hi please follow informations how to update the theme and packed plugins properly: https://support.undsgn.com/hc/articles/214001205 If you need dedicated help is only offered in our Help Center, try to login with the account you have bought the theme in manual mode (with this account you don’t have associate purchase so it’s normal you cannot access).

acrolinxWL

acrolinxWL Purchased

Hi, how would you suggest to make a text slider with a fixed background with your custom visual composer version? I can’t see an obvious/easy way to do it but I may be missing something!

Yes! But I don’t have those elements in the VC components list, where do I find them? Besides showing a demo, where do you explain how one can do the things? Thanks!

The first is created with the Media Gallery in carousel mode and the second with the Content Slider, you have this elements and if you have imported demo contents you also have this pages. What do you need?

cdawg

cdawg Purchased

The “main portfolio” link has disappeared at the bottom of my portfolio page. How do I get it back? And how is that linked? Thanks!

undsgn

undsgn Author

It’s really odd… are you sure they are not in the trash? If you have trashed these pages the pages will be anyway in the trash, the importer imports pages that are not in your database. Anyway in case open a ticket and we’ll check your installation privately.

cdawg

cdawg Purchased

Not in trash. The block is Sidebar Custom Two. Imported all demo files perfectly on another site. Just not single layouts. :(

undsgn

undsgn Author

Have you opened a ticket as suggested? Sorry but it’s not possible debug in words an odd issue you have on a site only for a probable server side issue.

theglanda

theglanda Purchased

Hi! How to make a pop-up window after clicking on the button?

undsgn

undsgn Author

Hi and sorry for delay! Do you need to open an image within a lightbox from a button? Can you please show us the demo page you refer this functionality so we can illustrate how to? Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! :)
https://support.undsgn.com/hc

Hi, how can I insert an “Awesome Font Icon” icon before the TAB title? (Tab feature link: https://undsgn.com/uncode/features/tabs-accordions/)

Many thanks

Would you know some plugin to do that ?

No this is not something that can be ‘hacked’ by some plugins. We can try to retrieve a code but we need to check your page specific settings and tabs ID, please open a ticket so we can access your installation privately.

Thank you very much it’s much appreciated. My support is expired, how can I open a ticket ?

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