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Does this theme have a search bar widget?
Hi! Do you mean something like the search icon here ok top? https://undsgn.com/uncode/homepages/blog-metro/ Or this example? https://undsgn.com/uncode/homepages/classic-help-center/
That’s what I was looking for – thanks!
I’ll have a quick question: I’m trying to improve the display speed of my site made with your template. I use the WP Rocket plugin for that. Only, when I want my JS files to be loaded later, many things jump on the site, despite the exclusion of some js files, as you explain.
My video on the home page as well as the menu on the internal pages of the site do not display when I activate this option in WP Rocket, which is quite problematic!
Could you help me ?
Hi! This is pretty common if you use the option that load all JS files after the page is loaded, you cannot do this if a theme or template needs files are loaded in the header. I understand that is problematic, basically you are inversing the order of important core files. WP Rocket has this option but you can use only if applicable. I hope this make sense.
Hi! Could you pls check with your agent IVO, currently he has removed the Uncode theme in my client’s website. Pls kindly help to resolve this issue asap. Tks.
Ivo has replied hours ago to your ticket, please check among your emails or on our support center. He has been blocked by some security setting of your server.
Let us know, best.
May I know how is he going to reinstall the website? Right now it is under construction?
Hello!Our agent is working on your ticket at this very moment, you’ll get an answer soon.
I can’t purchase the theme by Paypal. I have a paypal account. When I click to pay the theme, the website ask me to enter my creditcard number. But, I would like to pay with Paypal! I have tried several times.. but it’s still redirect me to creditcard. Does anyone has a solution?
Please, contact Envato: authors don’t have any control on those aspects https://help.market.envato.com/hc/en-us
Hello, is there an easy way to customize the font of the posts ?
Could you be more detailed please? On “Theme Options -> Customize -> General -> Body Font Family” you can select a font among the list of fonts you have installed. But if you want to use a different font for single post content only, I’m afraid the only solution is via CSS.
Let me know, best
Hi there. Simple question. How can I remove the space between rows? I adjusted all the margins and whatnot to 0 in the CSS row settings, but it’s not doing anything. Thanks in advance
Hello!It depends on the space you’re talking about, also because by default there’s no space between rows. It would be great if you could provide a screenshot or a URL with some explanations.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
okay thanks i sent a message. i’m really new to WP so appreciate your patience
if you can recommend a good forum for noobs to ask questions and get guidance, that’s also appreciated.
I recommend to google for very basic questions: Wordpress is so popular that there are tutorials for almost everything.
There is an official Wordpress forum https://wordpress.org/support/ and, when you’ll decide to put the hands into the code, you can try here: https://wordpress.stackexchange.com/
I for some am having trouble registering the theme.
I have followed the support steps.
I kept the purchase code, the API Key and the themeforest username but still it does not work.
I really will love your support.
in this case I recommend to contact our support center https://support.undsgn.com/hc and provide there the details you use to register so we can better check privately.
Looking forward to hearing from you, best
I can’t save my theme options when woocommerce is enabled, this is quite a serious issue since I am trying to set up a store website. And woocommerce is part of the theme’s recommended plugins. any help, please?
when you activate WooCommerce it adds some options to the Theme Options panel and if you can’t save them it can only means you need to increase some values of your server settings, in particular max_input_vars.What’s you max_input_vars value? Please, refresh the value on the System Status page and let us know: https://undsgn.d.pr/Sb0raR
How do I download the latest theme update?
you can get the automatic update after registering the theme through Envato Toolkit plugin or you can download from your Donwloads section on ThemeForest and then upload it via FTP to your server.
Here you can find more info: https://support.undsgn.com/hc/en-us/articles/214001205-Theme-Update
Let us know, best
Hi! Is this easy to install for someone who has never installed Wordpress before and has zero programming knowledge?
Hi and thank you for interest! Yes sure it’s pretty easy but this is something you need to evaluate yourself, please find more infos here: https://support.undsgn.com/hc/articles/214000625 Otherwise you can also check our video tutorials: https://support.undsgn.com/hc/en-us/categories/201692745 Let us know if you need more infos!
Thanks for the speedy reply! Will look through the links.
Hi again! I’m a little confused how this theme works because there are so many variations, so do correct me if I’m wrong:
We can pick and choose what kind of top menu, overlays, front page design, etc, that we want and they’re not limited to the individual themes shown in the live preview.
For example, I can mix and match the Blog Masonry style with the Blog Impact style, and choose a completely different MENU HEADER that’s not found in either of the latter two’s demo?
Hi! Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images (https://support.undsgn.com/hc/articles/214001065), so yes you can definitely match settings and layouts. For example you can use any of the menu styles you see with any demos, at the right of the demo there is a white widget you can test some menu styles.
Reset my purchase license please. Thanks.
Hi! What you refer exactly with reset license? Do you mean you need a refund? In case you need to ask via the official Envato refund form otherwise please explain better your needs.
No, i’ve just changing my website structure.. And i deleted all the files. Now i want to reinstall the template.
You don’t need to reset anything about the license, you are free to rebuild your site. If you are now installaing Uncode on another host you can move the registration just by registering the new one. Anyway if I missed your needs and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, does the theme support VC frontend editor?
I am trying to change the colour of the buttons throughout my site (‘add to cart’ button, ‘read more’ button) but my CSS code is being overwritten by your skins CSS. Is there a way to change the colour of buttons that I have not created using a widget? This is getting really frustrating.
Hi! Your codes are just not specific enough, yes Uncode definitely add support for skins and you need to create a code that take this concept in consideration (this is pretty easy). What color and hover color you need your shop add to cart buttons so we can suggest the code you need?
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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