Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Thing that I want is to show everything as the sample style at first. How can I do it?

Hi there Thoufun!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Cheers, UX Themes

How to fix “Product Quantity Increment” issue where it increases by 2 instead of 1:

I had this issue upon installing this theme as I see some others have too.

SOLUTION (for myself): I deactivated the Plugin “WooCommerce Quantity Increment” that I had installed to use on another theme.

Once deactivated, issue solved!

Hi Gwingwin,

Glad it all worked out! For next time, bear in mind that you can reach our support team by either clicking on this support tab or by emailing support@uxthemes.com. That’s the correct and quickest way to get support. :)

Cheers, UX Themes

Hi! I would like to know if the theme is compatible with visual composer. Thanks for the great theme ;-)

Hi there!

The simple answer is yes, but it’s not recommended. We are launching a brand new ‘UX Builder’ with the new version 3.0 very soon!

For the future please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support.

Cheers, UX Themes

Hello,

Can I have a page displaying the “on sale” products?

Hi there, you need to create a category and assign all sales products here.

You could also create a page and use the products on sale shortcode .)

Hi UX-themes,

I wanted to report an issue using the following plugins in combination with your theme:

Improved Variable Product Attributes for WooCommerce http://codecanyon.net/item/improved-variable-product-attributes-for-woocommerce/9981757

YITH WooCommerce Color and Label Variations https://yithemes.com/themes/plugins/yith-woocommerce-color-and-label-variations/

I’ve tried both plugins and they all generate the same JS error (that’s why I’m guessing it might be a theme conflict / issue and reporting it here)

Js Error: cannot call methods on flickity prior to initialization; attempted to call ‘select’

File: flatsome-plugins.js?ver=2.9.5.1:33

You can check the console yourself @ this development URL: http://rissone.net/prodotto/giacca-cuoco-larissa/

Select the color, the size -> you’ll get the error, you’ll get the error also when you try to change color and size..

Currently the plugin active is “Improved Variable Product Attributes for WooCommerce” But I get the same exact behaviour on the other one I tried…

The error is not blocking any behaviour… “he”’s just there looking at me…

I’ll soon buy a new license for a new customer this theme is really awesome ;)

Hi there, we have a new version coming up. Would you like to join the beta? https://www.facebook.com/groups/flatsomebeta/

Of course, just sent you an invite on fb user: “tem raimi”

If you tell me the main changes I can test it on some development environment with different plugins / settings..

Have a good one

You can view the change log inside the theme beta zip folder. We have not released the change log officialy yet :)

Hi Guys,

I have purchased Flatsome theme – http://www.vipboutique.co.uk (currently under dev)

I would like to add “Add to Wishlist” button next to add to cart button on the product page. Is this possible with the theme settings or does it require custom coding?

Thanks Kim

Hi Kim!

You can reach our support team by either clicking on this support tab or by emailing support@uxthemes.com. That’s the correct and quickest way to get support. :)

Thanks! UX Themes

How to change url search page. In search box when i do a search, go to post page, i would like to go to shop page, or catalogue page. See it: https://libreriallerapacios.com/?s=hacienda

Hi XavierPa, is this a question? :)

If that’s the case then you can reach our support team by either clicking on this support tab or by emailing support@uxthemes.com. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers, UX Themes

Hi there, Nice theme. Im having an issue while installing the plugins on the 1st install. it cant seem to download ninja forms. Its said download failed. not found. Any advice?

Hi there, could you try again? The plugin could have had a small hiccup.

I am looking for a plugin that will, on a single product page, automatically update the price accordingly If I add another of the same product. If you can help I would appreciate it. Thanks.

Hi there, I’m sorry but I don’t know of any plugins that does that.

HI, regarding theme options, header, top bar right, show mini cart. I have this enabled but there is a text link for cart instead of a “mini cart” (and this is ok with me), but on mobile, there is no cart info in menu, though the other links I have added to top right (acct. info and social links) show in mobile menu. How do I get the cart info to show on mobile. Thanks!

Hi,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers! ?UX Themes

Please add this feature!!!

[ux_product_flip ids="2387,27384,2783,3826,3921,3117,2386,3435" products="8" height="500"]

So I can organize products in the product flip and others,

yes I can do a seperate category for them, but then I am not available to sort them how I want to and it always going to sort after index (++)..

Thanks In Advance Charlie

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Hi Guys, great theme! 2 quick questions.

How do I change the colour of the menu text to black please? Also how do I increase the menu font size?

Thanks Kim

Hi there!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Thanks! UX Themes

Hello, great theme .. using your theme more than a year never faced a issue.. can you help me with this.. How to remove the date stamp from google results .. My post shows date stamp in google search result .. It reduces my click through rate.. can you please help me.. i have added the .post-date{display:none!important} code to custome css before 3 months.. and i have post news articles after that also but it still shows the time stamp for new articles also.. example .. Please see the attched image .. https://s32.postimg.org/3o6uy1cxh/time_stamp_image.jpg Please give me a suggestion.. Thanks Venkat

Hi there, I don’t think that is possible. That is controlled by Google and not the theme.

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

Hello,

one year ago there was a question about the possibility to hide the “sale” bubble. Back then that was not an option, and had to be solved with custom CSS.

Is this option coming in a future update, because it seems kind of rigid to not be able to show or hide the bubble per product.

Thank you!

Hi there.

You want to hide the sale bubble even if it’s on sale?

I’ve translated some missing theme strings in Swedish. Do you want the files so you can include it in the theme files? If so, where do I send them?

Hi there, really appreciate that. Could you send them to tommy@uxthemes.com ? :)

Suddnely don’t shown image where category area where main page after upgrade woocommerce version 2.6.x Please check image : https://goo.gl/GWye7W Please advice me

Thanks

Hi there, try update to latest Flatsome version :)

pre-sales question: is it possible to change the default full width px size somewhere in theme options? I can’t see any screenshots for the backend, so I can’t make a decision wether your theme can fit my needs. I notice it is somewhere around 1000 – 1050px width, but I often use 1200 up to 1400 px to use more space for larger screens.

Is it possible to see and try the backend somewhere? Thanks!

Hi there, there will be an option for this in version 3.0 :)

Cool, when will version 3.0 be released?

As soon as possible :) You could join the beta here, but you need a license to get the beta updates. https://www.facebook.com/groups/flatsomebeta/

cart + and – buttons disappear after you change quantities and click update cart, only happens since woocommerce 2.6

hope you can fix this soon

thanks

Just installed a clean version again, can see here: http://woocommerce-10293-45281-126076.cloudwaysapps.com/product/test

only woocommerce: 2.6.1 installed with FlatsomeVersion: 2.9.5.1

only thing that i can think why no one else has mentioned is its running on php 7, could that be it?

Hum, not sure why that is happening. We have sent it to our developer for further investigation.

brilliant thanks for looking into it, great support :o

Hi, I have been using this theme since Jan of this year and just made the upgrade. Since then I am having a problem with my checkout page. When a customer is typing their address, it will not let them choose their state in billing section. I see that when my screen is all the way down, it will let them by the drop down dropping to downward. When the screen is kind a in middle and the drop down needs to show upward, it will not stay on the screen. Works fine on mobile tho. Any suggestion on this issue? Thanks.

Hi Jondmk1208!

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers! ?UX Themes

Hey, My account dropdown not working in the main menu. for example : I want logout . When I move my mouse over my account .Dropdown opening. I click the logout link. I am getting the same problem in all links in the dropdown. Result: Oops! That page can’t be found. It looks like nothing was found at this location. Maybe try one of the links below or a search?

Thank you

Will you help me?

Hi there!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Cheers, UX Themes

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