23226 comments found.
Hi, on the blog posts page (where all the blog posts are listed) how can I remove the search box?
Hi,
1. Please go to WP-admin Panel >> Post. Here you can find all the posts. 2. You can remove the search box from Appearance >> Theme Options >> Header >> Search Form
Thanks
I mean in the main blog page, how do I remove it here
Oh sorry, you are talking about the search box appeared on the right sidebar. To remove this please go to Appearance >> Widgets >> Blog Sidebar Here you can find the search widget in the sidebar please remove the widget and then check it on the blog page after removing the browser and site cache.
Thanks
i m using ” Porto Product Category setting” in woo commerce , but i show selected product from that category
Hi,
Please explain your question, I am not getting what issue you are facing. Thanks
once here is new version , how to upgrade our existing one in our server ? thanks
HI,
Please check over online documentation to update your theme here: http://newsmartwave.net/wordpress/porto/documentation/#update Thanks
The product filter (yith) is not working after update. Do I need to change the frontend settings (CSS class) manual? please advise
So, please contact the plugin author and we will also contact the plugin author for the solution, if we get the solution then we will inform you.
Thanks
Thank you for your answer. I checked your demo site before I posted my question and there it is working but I think this is an older version of Woocommerce. We have to wait for YITH to solve this issue. Thanks.
When I logged in dashboard then the page works fine but when I logged out it is showing ‘page not found’. I added gravity form in my site (porto theme).
Pre-sales: I really like the way your menu is set up with the “new” image on top. Can this be set up under Appearance->Menus or is this done manually with CSS codes. It doesn’t look like fonts awesome. Very curious :)
Hi,
First of all thanks for showing interest in the porto theme.
Yes, you can add this “new” tooltip on the menus from Appearance >> Menus easily, there is no need to define any custom CSS for this.
Thanks
Hi, it’s possible to add the minicart to the header type 14?
Thanks
Hi,
Yes this is possible. After selecting Header type 14 Please Go to Theme Options >> Header, Mini cart. You can set it to Yes/No to manage its display. Thanks
very nice now when support ran out, we have some trouble in updating the website. Forcing us to rebuy the support package
The VC page editor does not show up in the back end nor the frontend to edit blocks or pages i just have this:
http://i.imgur.com/Co9l75I.pngThe blocks nor the pages are editable, i hop you have a quick solution.
Peter
Hi,
I think you are using the old version of theme and plugin. Please update your theme version to latest porto 2.8.5 version and also update your all plugins as well including VC and Woocommerce. I hope after update your all issues will solve auto.
Thanks
actually not, My versions are up to date:
http://i.imgur.com/G3wr2Ks.pngHey there,
Not sure what I’m doing wrong I’m trying to do the transparent header with master slider..
I’ve made the slider full screen I’ve selected the master slider on the page I’ve selected the master slider I’ve ticked the “below header”
The slider isn’t behind the header? could you help me please
Thanks Kerry
Can you please try the option Banner Position as fixed not below header. And set your page layout Wide Width from page options. It should work for you.
Thanks
Sorry i need fast response so i posting in here, i got a message like this when i want upload my theme on wordpress “The file you uploaded, porto.zip, contains a virus so the upload was canceled: Sanesecurity.Foxhole.JS_Zip_1.UNOFFICIAL FOUND”, please help im newbie
Already solved use FTP, Thanks anyways
Hi,
Happy to hear that its working fine now
Have a nice day.
Thank you
Hi SW support,
I have a problem with visual composer issue that cannot working in backend section and I have done following your tutorial how to fix it in FAQ section in your doc. but my problem still not clear.
can you help me ?
Already Solved. I just redownload your theme, and reupload plugin js composer from your theme folder.
Hi,
Happy to hear that its working fine now
Have a nice day.
Thank you
Hi, for using this WP-Template do I need woocommerce? Because in Installation guide is written, that woocommerce is a required plugin. I want to use the template without woocommerce.
Thanks in advance.
Hi,
Thank you for your interest in Porto theme, If you do not like to use woo commerce you can skip it but by skipping woo commerce you will not be able to take benefit of woo commerce features.
Thanks
Hi, I am using the Porto theme with RTL mode On Mobile mode items order are from LTR Can you please suggest custom CSS solution to fix this issue
Hi,
Please provide link of your website also please provide screenshot for the problem you are facing and need solution.
Thanks
All objects are displaying from Left to right only on mobile mode
Thanks
Yes’ It’s work fine, but the order of items are LTR.
On desktop the first item is the one with the photo of green/yellow house (We read it from right side first – RTL)
On mobile the first photo is the one with the factories and last item is the green/yellow house (LTR)
Hi, my six month support period already pass. I have tested more RTL websites that posted here in this comment area, this is related issue to “All” RTL websites.
No, your support is not expired, please contact us and give our login details so we will check and solve it for you.
Thanks
Hi,
A great feature would be that you can set the featured image to display in the blog listing but not on the detail page itself.Currently you can set ‘Slideshow type’ to ‘none’ but that also removes the display of the image on the listing page.
Something like ‘Don’t show featured image on detail page’ y/n would be very welcome. This setting would hide or completely removes the div with class ‘post-image single’ on the detail page.
Many times the images used aren’t large enough to show as Post Layout ‘Full’ and ‘Medium’ post layout makes it too small. In these cases you can insert the image into the text/content itself and still keep he featured image on the listing page.
Thanks in advance! Marcellino
Hi Marcellino,
Thank you very must for your suggestion. While we currently do not have that feature, I have submitted your idea as a feature-request to our team so that they can consider for future updates.
Have a great day! Thank you
Hello Support, Currency switcher plugin is not working properly with your theme, kindly test is urgently and provide fix.
Some of the issues: 1- Flag not showing. 2- switcher in product page is showing mixed currency code.
Can you make porto compatible with the default woocommerce switcher, it was working fine in older versions of WP and WC without a need for additional plugin.
thank you
Hi
We have tested every thing and all is working fine, It seems some configuration issue at your end. And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/ (cPanel, FTP, WP login info is preferred) info so we can check this for you
Thanks have a great day
Hi, i am afraid your testing for this specific part is not accurate, can you provide a running demo for wpml, multicurrency with woocommerce switcher plugin that has the flags configured?
Thank you
http://www.thaivapers.com/
WPML is fully compatible with our theme.
Thanks
PORTO is compatible with wpml, i am using it for more than ine year now, but the issue is between porto and woocommerce multicurrency, specifically with multicurrency switcher. Porto is not compatible with the default woocommerce switcher, it is supposed to be compatible with the plugin ( woocommerce multicurrency switcher) and still there are issues with this plugin.
Both provided website examples are not using multicurrencies.
Thanks
Also Porto compatibility with (Multi currency switcher) plugin is creating conflict with Woocommerce multi-currency new feature. as duplicate conversion is happening.
Hi
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/ info so we can check this for you
Thanks have a great day
There is nothing specific to be supported on my website, I will renew the support soon for a new project but this is a generic issue that need to be solved from your side, the issue simply is:
“PORTO should be compatible with the new woocommerce multi-currency feature, relatively to be compatible with the built-in currency switcher, right now it is not.”.
Thank you
Hi,
I have submitted this request to our team so that they can consider for future updates.
Have a great day! Thank you
Thank you, please keep us posted on this.
Hi I made the thema update future images are gone, can you help? I no longer access the support ticket,
Hi,
Thank you for contacting us, we have replied to your email. Please check. Thanks
Hello, I am using this theme but i dont have purchased registration mail. A guy has it who designing my web page. My question is; is it possible to transfer theme license to my mail/account? Thanks.
Hi,
Please contact us through the account with which you have purchased the theme. This is not possible to transfer theme license it is against the policy and will be considered as policy violation.
Thanks
I want anyone to register to the website. I have set WP like that – here: http://prntscr.com/bjgabq
But when I access the system from the outside world, it does not give me the option to register.http://prntscr.com/bjgb04
How can I set it to Register a New User?
Hello, how do I use the different Home page options and get them on my website. I’m new to all of this.. I want to use Home Classic 11 but can’t seem to fathom out how to get it on my site?
Hi,
First of all thanks for purchasing the porto theme.
Please go to Appearance >> Theme Options >> Import Demo >> Select Demo.
Thanks
I have updated the theme to the last version but the plug-in Ultimate Addons for Visual Composer ask me for a key, where can I found it?
There is no need to activate or add a key for update the plugin, the plugin Ultimate Addons for Visual Composer is already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from the Ultimate Addons for Visual Composer website. In our case, you can receive the updated plugin always with the theme update release. So no need to activate it, just ignore the message and feel free to use it and update it.
Thanks