12978 comments found.
hello there,
first of all congratulations for your theme, it seems awesome!
unfortunately, it just “seems” to me hahaha, I’ve just purchased it yesterday, I’ve installed it in one of my sub-sites of my WP Multisite, and when activated, I get messages:
- To enable theme update notifications, please enter your Envato Marketplace credentials in the ‘Ronneby Child Theme’ Update Options
- Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.
- Hi! Would you like to activate your version of Revolution Slider to receive live updates & get premium support? This is optional and not needed if the slider came bundled with a theme.
So the problem is that when attempting to perform any of the tasks (clicking the buttons) I get a page refresh with this message:
You do not have sufficient permissions to access this page.
So, before bugging you I’ve tried to find a fix on google, and all the articles relating to this error talk about having an old wp database name and therefore having to change it to new, blablah…
In my case, there’s never been a change in my database names, prefixes, whatsoever… I went to phpMyAdmin, checked _usermeta, and the _capabilities column has the correct prefix (the same as all the rest)
So I’m kind of lost 
I hope you could help me find a solution, it would be awesome 
Thank you and have a great day!
Hello Guaser!
Thanks for your kind reply!
As for the Revslider and Visual Composer activation, this action is not required as far as you got those plugins as theme part and we provide them due to extended license. As for the You do not have sufficient permissions to access this page., could yo please mail us your wp access details to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Wow! Thanks for the fast reply…and on Sunday! You rock!!!
Sorry I misunderstood something: do you need my current credentials or do you want me to create an account for you?
Thank you again!
I think the temporaty account for our support will be the best. You will be able to delete it as soon as we finish for the security reasons, you know
Best regards,
DFD team.
Hey there!
Just wanted to check-in if you received my mail and details
Hello, Guaser!
We’ve received your email. Thank you!
Our support team will contact you as soon as possible.
Regards, DFD Support Team
I’m using contactform7 with my theme and I ran into an issue, everything works perfectly, except that my form has a drop-down menu with 32 options and the theme styling removes the slider and the abilty to scroll, is there a way to edit the style to make this work?
Hello Edgar_sv!
No problem, please mail us the link to the page yo have this issue on to dynamicframeworks@gmail.com and we’ll help you with styling.
Best regards,
DFD team.
hello please give me tutorial how to make showmore button like http://percayadiriku.com/#profile (one page read more)
Hello ZiHaviz!
There isn’t such a feature in theme at the moment, you can try accordion instead.
Best regards,
DFD team.
Dear author, I purchased the Ronneby high performance theme, after installing and activating i tried customizing the theme at a point i got a message i dont have permission to change appearance of this theme and also this message (pen(/tmp/sess_cdde43ffe3c56f2ea3cf435d0296e462, O_RDWR) failed: Permission denied (13) in /mounted-storage/home134/sub010/sc83847-GCSX/joyboy.co.za/wp-content/themes/ronneby). kindly guide me on what to do
Hello lluminum!
This is a filesystem permissions issue. The tmp folder is not writable. Please try to get in touch with your hoster with the details of this issue, they can help. We can also disable session start for you but you will not be able to use contact form in that case. Our email is dynamicframeworks@gmail.com, please let us know if you need our assistance.
Best regards,
DFD team.
Hi there! Is any updates planned for the theme and plugins? thanks
Hello Netwerksys!
We are going to release theme update shortly. As for the plugins, please mail us to dynamicframeworks@gmail.com and we’ll mail you the latest versions of the plugins you need back.
Best regards,
DFD team.
Thank you for the quick reply. The mail is on its way regards
Thanks! We’ll check it and mail you back as soon as we finish.
Best regards,
DFD team.
how do I change my theme color in just a simple way?
Hello ZiHaviz!
Please try Theme options -> Styling options -> Main / second / third color options.
Best regards,
DFD team.
Hello, Some questions about the BLOG:
Is it possible to turn off likes and shares from the masonry visualization?
How can I change the default “gold” color?
At the bottom of the page I see the cover images (of all the posts) full screen (it seems like an error) How can I clear it?
Thanks in advance Michele
Hello, Michele!
1. As for the likes and share, please navigate to Theme options > Blog options > Blog page options > Enable read more and Share and switch it to OFF and Enable comments and switch it to OFF.But if you’d like to keep ‘read more’ button and remove only share, please, try to add the following CSS code to Theme options > Main options > Custom CSS field:
.dfd-read-share .dfd-blog-share-popup-wrap {
display: none;
}2. The requested color can be changed in Theme options > Styling options > Third site color.
3. As regards the issue at the bottom, please, mail us your site url and WP access details to dynamicframeworks@gmail.com and we’ll check it for you.
Regards, DFD Support Team
HI .. i noticed that my support period for your theme is due to expire… I bought the theme and havent used it as yet does that void the support period. I suppose what Im asking is if I havent used the theme yet can I still get some support for when I do .. Im planning on using it for a project soon. I hope you can help Thanks Glenn Hybrid
Hello Glenn Hybrid!
Think we’ll be able to help you. Simply mail us the details of the assistance you need to dynamicframeworks@gmail.com and we’ll help you.
Best regards,
DFD team.
Thanks you so much awesome news.
Glad to help.
Best regards,
DFD team.
Thanks .. dig the theme.
Hello, GlennHybrid!
No problem!
Please, contact us in case you have any questions.
Regards, DFD Support Team
I’m having a hard time creating a simple multi-level menu that is a simple list. I’ve tried everything from function.php to plug-ins that work on other wordpress installs. I basically need a 4 column horizontal menu in my footer with top level parent and second level child’s. I think the template is force hidding secondary elements for all wordpress menus.
Hello Chirotouch!
You are right, there is only first level of menu items enabled in footer navigation. You can enable submenus in wp-content\themes\dfd_native\templates\footer\style-1.php file if you 'depth'=>1, from <?php wp_nav_menu(array('theme_location' => 'footer_menu', 'depth'=>1, line.
Best regards,
DFD team.
That didn’t work. It’s something like jquery or function looping through all menus that load on a page and applying mega-menu classes and hiding secondary items. Even when I try to add via shortcode, wp_nav_menu, hook, plug-in I get the same result. It doesn’t matter where I load the menu too. I’ve tried footer, below footer, content area. I see the
- in source as hidden and other display settings keeping it from showing.
some CSS in child style.css helped, but it’s odd that mega menu is interacting with each menu…
.wpsm-menu.menu_enhance ul, .wpsm-vertical.menu_enhance ul ul{ visibility:visible !important; height:auto !important; width:auto !important; overflow:visible !important; opacity: 1 important;left:0 important; position:relative !important; letter-spacing:normal;}
Could you please mail us the link to the page you have this issue on to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Header menus are distorted. Can’t get any of them to render a decent, attractive menu layout like the demo.
site in dev mode at: conco.tdsdevelopment.org
Can provide admin access via PM
Hello Creativeraven!
Could you please get in touch with us via dynamicframeworks@gmail.com email with the details of the menu issues and we’ll mail you short instructions back.
Best regards,
DFD team.
I having an issue with visual composer after updating and uploading to the server. The frontend of the site shows up with a few issues aesthetically with special characters in places and some of the visual composer sections not working. In the backend none of the visual composer is working so I cannot edit any page, if I edit a page and update, it deletes the content of the page. I am under pressure to get the site finished and this issue is holding me back. Please can you help me resolve this issue. Thanks Brendan
Hello Brendan!
This issue is most obviously caused by outdated version of Visual Composer. Could you please mail us the details of this issue to dynamicframeworks@gmail.com and we’ll check it for you.
Best regards,
DFD team.
Hello The Ronneby theme is compatible with BuddyPress? If so, what is a template for this type of content. Because once the pages assigned to the BuddyPress extension, it is impossible to modify the type of header or even show a picture in the stunning header. Best regards
Have just answered your previous comment:)
Best regards,
DFD team.
Hello The Ronneby theme is compatible with BuddyPress? If so, what is a template for this type of content. Because once the pages assigned to the BuddyPress extension, it is impossible to modify the type of header or even show a picture in the stunning header.
Hello Tuktukmarseille!
We didn’t provide custom styles for BuddyPress actually. Could you please mail us the list of the issues you face to dynamicframeworks@gmail.com and we’ll check if we’ll be able to help you with them.
Best regards,
DFD team.
Hello, Bonjour,
Je ne parviens pas à télécharger votre thème sur mon wordpress :/
D’avance merci de m’apporter une solution, j’ai lu vos recommandations mais je ne sais plus quoi faire pour y parvenir
Adeline
Hello Adeline!
If we got you right, you cannot install theme on your site. We can do that for you if you mail us your wp and from access details to dynamicframeworks@gmail.com
Best regards,
DFD team.
Love the theme, however the spacer element doesn’t seem to work when viewing on safari…
Hello, Sagraphics!
Thank you for nice words!
As for your request, please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
Our support team will check it for you.
Regards, DFD Support Team
Having a problem with installing Slider Revolution in the header. Could you please help.
Thanks
Hello MartinFrankland!
The most common issue with Revslider our clients used to face is page template selection. Please try For page builder page template and please mail us the link to the page you have this issue on to dynamicframeworks@gmail.com in case it will not help and we’ll check it for you.
Best regards,
DFD team.
Hello !
I can’t activate visual composer licence on my ronneby theme,
can you help me ?
Thanks.
Hello, OTValeyrieux!
As regards activation and entering the purchase code, since the revolution Slider and Visual Composer plugins were purchased by our company and we do not provide the purchase code to customers.
If you need plugin update we can also provide you with them and with demo sliders as well, just please, mail us to dynamicframeworks@gmail.com and we’ll provide you with the necessary files.
Regards, DFD Support Team
Hi, I have just bought the Ronneby theme and i have page loading problems. This theme slow down not only the page load but also the editing process. I install a blog page of Ronneby theme without having activate the plugins proposed by theme providers and the page loads after 6.38-10.4 sec. When I use the same page but on Twenty Fifteen wordpress theme the page loads after 2.52 sec.
Afterwards, I install all the proposed plugins and the blog page of Ronneby theme loads after 5.17 sec, while after the installation of the Ronneby eshop layout with categories the load time was 11.18 sec. Do you have any idea if the load time could be improved? Because, it is imposible to work with this delay.
Furthermore, the WooCommerce team have release a new plugin version and Ronneby theme is not currently compatible with it. Will you also release a theme update for the new version of woocommerce?
Thank you, Eftichia
Hello, Eftichia!
Thank you for choosing us!
As regards load time, please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
Our support team will check your site and provide you with proper instructions.
Also, please, mail us more details about the Woocommerce issues you’ve got, so our team will be able to check them for your and provide you with proper information.
Regards, DFD Support Team
Hello, the visual composer is not working anymore on my backoffice. the plugin is installed and it worked fine before until i logged in yesterday and found that the elements of my website are not showing anymore. could you help with that?
Hello, Ronyh!
This issue is caused by the incompatibility of the newest version of WordPress and the deprecated version of the Visual Composer plugin.
Please, contact us to dynamicframeworks@gmail.com and we’ll provide you with the plugin update and proper instructions.
Regards, DFD Support Team
Hi,
I am trying to remove the recommended: share and big[strange] tags from the bottom of the page at http://www.martinchen.net/portfolio/project-fly/
- yet I cannot seem to find the options to do so.
Please help!
Please try to add the following css rule to Theme options -> Main options -> Custom CSS field if you want to remove the whole bar under the portfolio gallery:
.single-folio .dfd-meta-container {display: none;}
or this one if yu want to keep Like button:
.single-folio .dfd-meta-container .dfd-single-share, .single-folio .dfd-meta-container .dfd-single-tags {display: none;}
Best regards,DFD team.
I tried both, but the meta container is still showing
Hello, Arctic92!
Please, mail us our site url and WP access details to dynamicframeworks@gmail.com.
We’ll check it for you and try to help you.
Regards, DFD Support Team
