13534 comments found.
I have installed the theme and am trying to install the demo but keep getting the following error:
Import failed!
The XML file containing the demo content is not available or could not be read in
/home/chilmarkschool/public_html/wp-content/themes/eduma/inc/admin/data//data/
You might want to try to set the file permission to chmod 777.
If this doesn’t work please use the wordpress importer and import the XML file (should be located in your themes folder: demodata.xml) manually here.
Please tell what I can do to get it installed and I’m getting a bit annoyed with it now.
Thanks.
Hi blakephotography,
In this case, please let me check your server system first. Can you give me your WordPress admin access to candy@thimpress.com with subject “blakephotography – Eduma Support” 
Have sent the email. Thanks.
I am checking
. We will continue our discussion via the email too.
I have installed the theme. And I would like to change the header names of the course page, example, instead of the price shown ”$65” it will show the type of the course “Advanced Diploma”. Instead of the name ‘Teacher’ I would like to change the header to the school like “XYZ University” How do I do that?
A child theme can do that
, and I am wiling to set it up for your site. Please give me your WordPress admin access to candy@thimpress.com with subject “nomstersg – Eduma Support” 
So I requested a refund when I first purchased this theme due to lack of documentation. Given all the new updates, I thought I’d try it again. And the documentation is still the same. I mean, you take the time to write about how great the theme is on the theme detail page. How about taking the same time to document the theme properly. And make it obvious where this new uptodate documentation lives.
The documentation here at http://docs.thimpress.com/eduma/ is not uptodate. Please update. Thanks.
Hi nnennajohn,
I will be very grateful if you show me which things we need to update. And if you have any troubles with the theme, just let me know and I will make sure all those things will be fixed and you will be 100% satisfied with our services.
And my email is candy@thimpress.com, in this case you need to discuss more about those things. Thank you.
Hi, may I know how to solve the email marketing bar that when is substituted with a contact form looks really strange and not as I set it up on the settings of contact form 7?
Hi gaijinjoe,
Can you give me your WordPress admin access so I can check your settings? You can email to candy@thimpress.com with subject “gaijinjoe – Eduma Support” 
Regards,
Ken
Thanks Done

I posted in the support forums yesterday morning but since you haven’t answered yet I’ll leave this here too just in case.
We want to make some changes to the portfolio widget template that cannot be done with css (for example, put a post excerpt below the title, instead of the category).
Looking at the code I’ve seen that the widget it’s calling /inc/widgets/portfolio/tpl/base.php file. Is there any way I can change the template file path from my child theme?
I’ve seen that the Site Origins Widget Bundle (which seems to be the base for these widgets) has this filter: https://siteorigin.com/docs/widgets-bundle/advanced-concepts/filters/template-file/
But I my function gets ignored whether trying to call ‘siteorigin_widgets_template_file_thim-widget-portfolio’ or ‘siteorigin_widgets_template_file_portfolio’ or ‘siteorigin_widgets_template_file_thim-portfolio’.
Thanks in advance!
Hi ovejabeja,
A bit delay in the weekend and I am really sorry about that. About the widget, yes
, the theme allows us to override those widget templates.
I have just replied to your topic. Please check it again.
Regards,
Ken
The solution you mentioned isn’t working for me (it was the first thing I tried). That, or maybe I am doing something wrong. Please check again: https://thimpress.com/forums/topic/override-portfolio-widget-template-with-child-theme/
Our developers is checking again.
Our developers is checking again.
Hi. This issue has been hanging from friday. It wasn’t an urgent matter, but now it is, my client is very upset because I couldn’t finish his website on the stipulated time because of these issues.
I get the feeling that I don’t get any support unless I complain publicly, and never before at least 24 hours. For what I’ve seen in the comments this seems to be the case for many people. You may want to do something about that.
Also your developers don’t seem to be getting my acess info even though I included it in the “Access info” tab in several answers and in the button on top of the thread. I don’t have any way to verify it was correctly sent, because I cannot see it myself (that field always appears blank). You may want me to email the credentials to you instead of using the fancy tab.
The issues I’ve found are:
- Cannot overwrite widget layouts from child-theme.
- Service widget breaks on multilanguage with WPML on any languages that aren’t the default.
- No error output even with WP_DEBUG and ini_get(‘display_errors’) are set to true, which makes it hard to debug the issues myself. Seems to be related to the Services widget, because I’ve tried causing errors from functions.php and it does throw an error. When something goes wrong inside the services widget, it doesn’t output the error, the page just breaks from where the error happened onwards. Maybe there’s an @ error operator somewhere?
I am very sorry for any inconvenience you have. I will check the access tab again. Meanwhile, you can email to candy@thimpress.com with subject ovejabeja – Eduma Support so I can fix those issues asap.
I am very sorry for any inconvenience you have. I will check the access tab again. Meanwhile, you can email to candy@thimpress.com with subject ovejabeja – Eduma Support so I can fix those issues asap.
We love your theme, is right what we are looking for, but before we buy it we want to ask you: does it it have an API Web service type of connection? We want to connect it with a MLA & MBA software service we are already using to administer the sales, users and other type of information and the software service provider told us that they can connect with it if it has a web service or API key…
Can you give me a related link about MLA & MBA software services with a WordPress system? I tried to google but get nothing. Sorry about that.
presale i am looking for a LMS System where i can create my course.. by adding video, pdf, quiz, result, by creating membership, 3 month, 6month,1 year i want to provide online subscription by taking payment online for a specific course. can i do this in your system..???
also i want indian payment gateway in this to purchase membership is that possible?
i want to know, if a candidate already register for a course and want to buy another course then….. can he able to add another paid course to their account..
and i want to know payment gateway is for learn press or wordpress, because i have ccavenue gateway plugin for wordpress. can i use this
Sure he can
. If you want to use CCAvenue, our system can sell courses via WooCommerce payment gateways, and we have this one https://wordpress.org/plugins/ccavanue-woocommerce-payment-getway/
This is the only way to use the CCA right now. We hope in the future, we can integrate this gateway directly for LearnPress (we have a partner in India
, so it’s will be done soon).
okk thanks .. gud work
i definitely buy this theme on monday..
can you suggest me one more thing is there way to provide student mobile for this system where student can login and learn..
did you provide API so that we can make their mobile app??
, REST API for our LMS plugin – LearnPress is still in development. Sorry about that.
Excellent theme. I just have one pre-purchased question – on the course detail page can I change the “Take this course” button to make it link to affiliate site instead
Absolutely, I will help you out with this 
i sent email to you Sir
sir ?!!!
I got that 
i still waiting , Sir
i still waiting , Sir
I am working on it. Sorry for the delay due to last weekend.
I can’t find install / user manual documents in the downloaded Education WP files. I did find an instruction sheet in an older online post (http://docs.thimpress.com/eduma/). But can you tell me if a PDF manual is available? Thanks.
Please check the documentation again http://docs.thimpress.com/eduma/
You will see the installation guide in this one.
If you have any trouble with theme set up, you can email to candy@thimpress.com (with subject “aberardi2 – Eduma Support”)and I will help you out 
My slider keeps on disappearing? I don’t know what to do.. Anyone can help?
I have checked your site. It is still there. Make sure you will not disable the slider in Revolution Sliders setting.
Hi, There is no register on my website? When I am trying to sign up for a course, it goes automatically to a login page, but what if I don’t have login? No way to register, please help..
Hi Hikmet,
Just go to menu Settings / General / Membership then enable “allow users registration on your site”. This one is a WordPress default option. Try and let me know 
Hi, how do I add curriculum to courses? I know how to add titles and sections, but not the main course content? Please help, Thanks.
, when you add a section, enter -> you will see option to add lessons or quizzes. Do you want a guide video for example? 
Hi,
Is it possible do not to proceed to the next lesson, until students finish quiz ?
Thank you.
Hi Eltoma,
In course settings, you can set the evaluation is processing final quiz. Try it and let me know 
Ah yeah i got it. Thank you

Hi Ken,
Is it possible to make Eduma theme Easy Digital Downloads compatible in future release?
Might be you can leverage some of the styles from https://easydigitaldownloads.com/downloads/edd-starter-theme/
Hi rohitmanglik,
I will discuss with our team and will let you know
. Thanks for your feedback.
Move to Woocommerce now. Thanks 
Hey Ken. Can you check your e-mail, it’s about custom code for embeding yt video instead of featured image on single course page… Thank you
I have just replied to your email. Really sorry for the delay.
Your license says – Use, by you or one client, in a single end product which end users are not charged for. I did not understand this. Does that mean if I create a course, I cannot charge my customers through the payment gateway on my website? Please elaborate….
srishtigroup, it’s for the theme, meaning 1 license of the theme will be used for 1 site. About the course, you completely get all benefit from selling courses on your site 
Thanks for your concern and let me know if you have any further questions.
Ken
Hi, Featured Images for forums does not show in EDUMA ?
Hi xitclub,
Forums in bbPress plugin do not support featured images. But
, we can use a child theme which add this feature for forums and modify the template to display those images. So what do you think? 
yes child theme will be fine, i added support for thumbnails but i think theme is not hooking it in frontend ?
Exactly. So I will set it up for your site
(already got your admin access)
Yes, please setup.
Just give me some more time with this. Will be done soon 
Okay no problem. and there is anyway user can edit Name to appear on certificate ?
Hi xitclub,
Users can edit their name in WordPress profile page 
How can I change the language on the registration form?
Hi mercymwende,
I recommend use Loco Translate plugin for the translation. Here is an example https://youtu.be/SETjSRIfKbs 
What about adding new fields to the registration form?
Please email to candy@thimpress.com with subject “mercymwende – Eduma Support 2” and I will help you set up a child theme which add some fields for the form. Don’t forget to attach your theme purchase code for support verification. 
Hi Ken,
How can we remove Author’s profile in every post page?
Hi hanztudio,
There are 2 ways:
1. Using a child theme which override the post template. The author will be completely removed.
2. Using a custom CSS. This is the quickest way. Please go to menu Appearance / Customize / Custom CSS then insert the code below:
.single-post .thim-about-author {
display: none;
}
Try and let me know.
Regards,
Ken