6351 comments found.
Hello, There seems to be a problem with this theme on mobile devices…
When you click the nav menu bar to drop down the menu, it jumps about a little bit on mobile devices (tested with two mobiles), as can be seen when viewing your main site on a mobile. Looks very choppy (not smooth).
To test, simply click the nav bar while viewing your site on a mobile (portrait view is the worse), and when you click a sub menu item it looks very bad.
I hope this can be fixed asap?
Thanks, Steve.
Hi Steve,
Thanks for the feedback!
Unfortunately, we can’t replicate the issue on our side, please create a ticket on our Support Portal, provide the relevant URL, your device, OS, browser versions so we could replicate the issue in order to fix it. Thanks!
Ok…
The URL is, any URL on YOUR website – http://impreza.us-themes.com/ The two mobile phones tested on so far – SAMSUNG GALAXY S5 and LG G3. OS is both android, and default browser. I will test on more…
Phone in portrait view, click nav menu (it jumps), click sub menu (it jumps real bad). The choppy jumpy about looks terrible! and of course, the nav menu gets used all the time.
Have you tested this issue on a MOBILE device?
Thanks, Steve.
Also…
When the mobile is in portrait view, the cart message that is displayed isn’t on the screen.
Click the cart icon on YOUR website, when viewing on a mobile device (portrait).
Steve.
@media (max-width: 600px) {
.l-header .w-cart-notification, .l-header .w-cart-dropdown {
right: 0!important;
}
}
Let us know if you have further questions!
how can I use the back to top on light box/modal?
Hello,
At the moment Modal Box element doesn’t provide such ability out of the box, please create a ticket on our Support Portal so our developers could provide a solution.
Thanks!
Hi,
Question regarding the image gallery: would it be possible to have a few more settings? Now it’s masonry or square, but what if I want to have all rectangles?
The theme already creates certain crop and non-crop versions of the images, so would there be a possibility to add the option to select masonry but based on the 600×400px image versions (for example)? Or not even masonry, but just image gallery with those images. That way it’s very simple to add a neat 4 images side by side that in the original images don’t have the same resolution. When you then click on one image, you get the big version in the original resolution?
Thanks in advance
Hi,
Please create a Feature Request on our Support Portal, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.?
Let us know if you have further questions!
Hello! Great Theme! But after the update to version 3.2.1. have problem with Visual Composer in the frontend editor. Do not add new elements to a row! Watch the video:
https://www.dropbox.com/s/cqcny1x64kfypx1/Problem.avi?dl=0How to solve a problem? Thank you!
Hello,
This question will require additional information from you, some of which may be private. For your convenience, we moved your question to support forum. Please subscribe to its notifications, and provide credentials via private reply (URL, admin username and password)
I have a question. On the drop down menu, if I have more sub items, it flies out to the right, which it then gets cut off by the browser. What can I do to make it fly out to the left instead. Go to:
http://theclosingagent.depechecode.io/Hover over Tools and then Agent Tools to see what I’m talking about. If people are on a 13 or even a 15 inch laptop, the menu flyout and text gets cut off.
Thanks.
Hello, google maps is not working on this theme. It is giving me a javascript error. Can you help please? http://wpdev.aboutscp.com/contact-4
Hello,
We will fix this issue in the next update. For now use this workaround.
Let us know if you need our further assistance on this topic. Thanks!
Hi, there are grey boxes all over the page now… A few days ago everything was normal. How can this be???
Hi,
Please disable all third party plugins which are not the part of theme package, and if those boxes will disappear, slowly enable plugins one by one to find the issue.?
Let us know if it helped or if you need our further assistance!
Hello guys,
My question is where can I change background color of portfolio preview block? (shown in picture below) In this case there are antrazit and pinkish color on this two portfolio preview blocks for instance. Where can I set/change them?
http://prntscr.com/bmkgj9thank you in advance
Hello,
Open Portfolio Items in dashboard, and select desired colors there, please take a look at this article.
Let us know if you have further questions!
Has anyone been having trouble updating the theme to 3.2.1? We just moved our site to a new host and when I try to update it just freezes. The hosting company is saying it’s a theme problem. I reactivated the theme on the new site to be sure that wasn’t causing the problem. Thoughts?
Someone from the hosting company logged into the site and was able to update the theme, so no need to reply.
Hello,
Thanks for sharing, glad to hear that you managed to resolve the issue.
Let us know if you have any further questions!
Love the theme, but the newest version has somehow removed the menu in my mobile view. Please advise: http://allegro-entertainment.com/
Hello,
Please disable all third party plugins which are not the part of theme package, and if the menu will appear as expected, slowly enable plugins one by one to find the issue.? If it won’t help please create a ticket on our support forum so we could investigate better.
Thanks in advance!
Thanks! It appears that one of the plugins was causing a problem, but now the the mobile menu is transparent. Please advise.
Go to Theme Options > Styling, and make sure you added background color values there.
Let us know if it helped!
Hi Can I make color boxes on slider with hover effects? Sample: https://i.imgur.com/Kaet4B0.jpg
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Before buy the theme I want to know it. (I can’t create tickets)
Sorry for misunderstanding!
Yes, you can, you should crete such layout via Visual Composer, then add it using generated shortcodes into slider layer as a text.
Let us know if you have further questions!
Then I buy now. Thanks.
After purchasing you can create a ticket on our support forum so our support team could help you to implement such layout properly.
Cheers!
Hi, how can I add the full width portfolio on the homepage? I can’t find it anymore. When I add ‘Portfolio Grid’ the items are not full width, but boxed. Can you please tell me what I am doing wrong?
Thnx in advance.
Cheers, Danny
Hi Danny,
Open that page in dashboard, click on the ‘Pencil’ icon to edit Row Settings, and turn on ‘Full Width Content’ option there, take a look at this screenshot.
Let us know if you have further questions!
Hi, I am using this theme on a sub domain currently, and it will soon go live on a different domain. I’m assuming if I activate my license, I can change the domain it is licensed on in the future? Many thanks
Yes, you can deactivate license on this page, then activate it on another domain.
Let us know if you have further questions!
I’ve just spent a lot of time with Header Builder and I can’t say this has been a big improvement for me. I figured out how to get the search box back and add social links to mobile, but I don’t see how I can design my main and mobile menus to be different. Specifically, I want to use extended columns with just a second level of menu items on a big screen because if I use three levels the “heading view” for the second level looks terrible. I can change the order of the items to look good on a desktop with only two levels, but I need to insert a 2nd level on the mobile menu to organize the content and make sure it displays properly. I’ve tried creating a second menu with three levels (and no extended view) to use only on mobile, but I can’t get it to work – if I add it under the mobile tab it also shows up under the default.
I realize I no longer have paid support, but unless I’ve missed something this seems more like a bug or missing feature to me. Will Header Builder enable the default and mobile headers to include different menus in the future? Thanks.
Hello,
Sorry that you got disappointed!
Unfortunately, Impreza theme doesn’t provide such feature out of the box, please create a feature request on our support portal, and if it will receive many voices from other clients we will consider implementing it in one of the next updates. Or you can hire a separate developer if you need this to be implemented ASAP.
Let us know if you have further questions!
Thanks, me too. I am generally very pleased with the theme. I don’t think I can create a feature request, however, since my support has expired.
I know, thanks. I don’t think I want to pay ~42 USD just to make a suggestion though. 
I created the request on your behalf, hope you don’t mind.
Not al all. Thank you!
Looks like Aleksandr replied with a question, but I don’t have permission to answer it: https://help.us-themes.com/impreza/tickets/12071/. The general request is to enable website developers to set up different menus on different devices in a way that works best on each device. Thanks again for your help.
Hello,
I forwarded this info to him.
Let us know if you have any further questions!
Will do. Thanks so much!
Hi friends! Great theme! What about a BuddyPress fully support? I’ve tested Impreza with BP and it has some incorrect actions in profile’s menu. Thanks a lot and all the best))
Hello,
Thanks for the feedback!
At the moment Impreza doesn’t provide native support for BuddyPress, please create a feature request on our support portal, and if it will receive many voices from other clients we will consider implementing support for BuddyPress in one of the next updates.
Let us know if you have further questions!
Hi guys, quick pre-sale question. I’ve used your theme before and for a new site and thinking of using this again. It will be for our gym that has 5 different locations, and the management specifically wants to have a seperate Wordpress environment for each location, so they will be in subfolders on the same URL, with a simple splashpage directing visitors. If I need to create 5 different sites but they’re all for the same company on the same URL, do I need to get 5 seperate licenses or will one suffice since it’s one company and one URL?
Hello,
All licenses are per domain so if you want to activate themes on all sites you should purchase a license for every domain, please write us a private message via this contact form so we could investigate better (please share URLs in your message).
Thanks!
Hello good afternoon!
I have a doubt.
I bought a version of its subject a few months ago, and I saw that this new version has a demo of a blog that really interests me.
You can upgrade or have to make a new purchase?
Thank you!
Hello,
You don’t need to purchase an extra license, all demos are included into theme archive, so you should only select desired demo, and import it, take a look at this article, if you want to import demo on existing site, we recommend to import only demo content, and sliders (without theme options).
Let us know if you have further questions!
Hello friends, thank you for answering!
In my version, it does not appear these models to be imported. That appear are only 3/1, the other 3 from the bottom do not appear.
You should update theme to the latest version, using this manual to make them appear. Don’t forget to make a backup before updating to be in safe.
Let us know if you have further questions!
Hi, I have noticed this issue with the Impreza theme. When you visit http://impreza.us-themes.com/ from a browser and hover on portfolio and then click on Single Project, it opens up http://impreza.us-themes.com/portfolio/project/ which is fine. But when you try to do the same from your mobile it doesn’t work. From the mobile when you click Single Project it just opens the sub menu. Has anyone else come across this issue ?.
Hello,
You can easily change menu behavior via Theme Options. Please read this article.
Let us know if you have further questions!
We have purchased your impreza theme and upload it quickly. We want to have a event calendar page and we have downloaded a tribe calendar plugin. It works fine but there seems to be an extra sub titiles such as Home-events below the main Headers. We need these removed, but we are not able remove this extra subtitle. Could you please guide us in the right direction.
Let us know if you require further assistance.
Hello,
Please note that we don’t provide support for 3d party plugins, which are not the part of Impreza package, please write directly to support of your plugin, they should provide a solution, or use The Events Calendar plugin supported by Impreza.
Let us know if you have further questions!
Hi,
We are using the event calendar plugin that you support. from your update we can see that you have added it on the 23rd June ( ADDED: support for The Events Calendar plugin (to enable basic theme styles just choose “Skeleton Styles” in the plugin settings).
We have tried the “Skeleton Styles” but it is not working correctly because the template changes. However, if we leave the “Tribe Events Style” on it works correctly but the problem is the event calendar is small rather than the correct size it should be.
What do we need to do? or is there a bug that needs to be resolved? Could you please look into this and update us.
Hello,
This question will require additional information from you, some of which may be private. For your convenience, we moved your question to support forum. Please subscribe to its notifications, and provide credentials via private reply (URL, admin username and password)
hi is there a problem with visualcomposer, when i add a new collumn, trying to add a bg, selecting a bg image, want to safe, but nothing happens:
https://zetti.nl/wp-includes/js/jquery/jquery.js?ver=1.12.4 Failed to load resource: the server responded with a status of 404 (Not Found)send @ jquery.js?ver=1.12.4:4
jquery.js?ver=1.12.4:4 Uncaught SyntaxError: Unexpected token
sorry, update impreza
Hello,
Please specify, were you able to resolve the issue completely or you need our further assistance on this topic?
Thanks!
