139 comments found.
Is there a way to remove the dark overlay on the revolution slider? I changed the slider into a static image with text on top, and it looks normal in the preview mode from the revolution slider settings area, however, when I visit my homepage, the image is always dark. I’ve been trying to find the answers, but I’m not seeing how to change this.
Hi supernovapr,
You can go to Customize >> Custom code >> Custom css
and add these lines:
.rev_slider_wrapper .tp-revslider-slidesli .slotholder:before{display:none;}
If you have further question, please open a support ticket at http://support.thememove.com and our developer will help you directly
Best Regards, ThemeMove
Wow, you’re always so fast. Thank you!! It didn’t work when I added it to the theme’s custom css, however, when I added it to the css in the revolution slider area, it did work. Thank you!
That’s great, thanks for your getting back 
Hi- is there documention on changing or editing the templatera/category grids on the homepage? I’ve searched through and tried checking out YouTube videos but I cannot figure out how to change the images and categories. Also, is it possible to have 5 of the category boxes the homepage, or only 4? http://junejohnson.co
Hi supernovapr,
Please let our developer help you directly by submitting a support ticket here: http://support.thememove.com
Thanks & Best Regards,
ThemeMove
Hi, Could you make it possible to upload svg formats for the logo? We are having a hard time getting a high rez image.
Hi aprilbutten,
You can upload the logo as usual. If you need any help, please contact our developer at http://support.thememove.com
Best Regards,
ThemeMove
The theme will not let me upload .svg files (most other wordpress themes allow us to do that) instead of a jpeg or a png. This will allow us to get the best results on wordpress and retina screens. Could you let me know how I can get the .svg to work please? Thank you, april
Hi,
Just create the support ticket and our developer will help you directly
Regards,
ThemeMove
Hello. I used version 1.4 and upgrade to 1.6 the Megamenu stopped working and I do not know more how to fix it. The Megamenu does not appear.
Oh, man! Just now I see the 1.8.1 version and everything seems to work perfectly. Sorry!
Hi galahadgomes,
No problem. Just always update your theme to the latest version, it will get a better work.
Best Regards, ThemeMove
I get so many compliments on this theme, so thank you so much for a beautiful design! I was wondering- I seem to be having trouble figuring out the optimal sizing for images. When I use a featured image the image is blurry on my homepage slider usually and it’s cropped differently than I’d expect for my preview post image. Are there specific sizes you recommend so that my image is crisp and not cropped weird? My blog is http://junejohnson.com if you’d like to look!
Hi supernovapr,
Our developer can help you to work with Lily easily & fast. Just let him know you need his help by submitting a support ticket at http://support.thememove.com
Best Regards,
ThemeMove
Hi, is it possible to have “open left” menu only for mobile screens? Thanks
Hi, our developer has replied your ticket.
Best Regards, ThemeMove
Hi. I’ve read conflicting information about Lily’s layout format…
Is the layout fixed or responsive?
Hi,
All our themes are fully responsive.
Regards,
ThemeMove
Hello. I would like to know how I can customize my menu : typography size space between words ….. do I need a plug in or maybe I didn’t find the way in WordPress anyway I need your help. Thank you very much
Hi Gabrielle,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.thememove.com – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Best Regards,
ThemeMove
I have purchased this theme and the visual composer isn’t working. Can you look into this for me please?
Hi dreamingalways3,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
Hello, one question,
i use your theme for about a year now and i is fantastic, but there is one thing. The posts on my mainpage are not really sharp. Is there a compressor or something which crops and pixelate the included article picture a bit? And is there a possibility to get the images on the mainpage sharp as the article picture (original picture i uploaded)?
this problem only appears if i take the list layout and my images are a square
Hi Rob92in,
Lily doesn’t have compressor, it just shows the images.
Regards,
ThemeMove
Hey, but is has to be something with the theme, because the images are sharp in the article, but not in the list layout. The images i upload for the first picture in my articles are about 850px x 500px. The same image in the list layout is 370px x 370px so it is cropped in an lower resolution. Maybe the event is not optimized for retina displays?
Hi Rob92in,
in the list layout, the fixed size is 370×370, so you cannot use the fullsize image because it is not suitable
Best Regards,
ThemeMove
Hi, One question. The instagram widget comes with the theme or is it an external plugin?
Hi Pomardako,
To use Instagram widget, you don’t need to use the external plugin cause it is already included in Lily.
Cheers,
ThemeMove
Is it possible to have a front page design without the blog feed, like a business page?
Hi steviemckeown,
You can do anything with Visual Composer page builder, and it’s bundled in our theme free! 
Best regards, ThemeMove
Hello Once again 
(LOL!)
How do I make a video media as the featured video for the posts under each category/ home page?
Hello again! On each page for each category, the header reads “Category/ ‘Title of Category’. How can i remove the phrase “Category” and customize the size and font for this?
How can I centre my menu across the middle of the page, keep it responsive, and keep it under the logo?
Hello, I’m trying to figure out why when I put my username into the instagram widget, does the site say ” instagram did not return a 200”. What am I doing wrong? My instagram account is public.
Hi shareryan,
Seem you have many questions & need our developer’s help. Please open a ticket here and provide your purchase code, admin account & FTP information.
Our developer will reply you asap.
Best Regards,
ThemeMove
Hello, I do not know much about technical issues. I do not know where to get FTP Information, nor do I know what you mean by admin account. Admin account for my host? or for the wordpress site?
Hi,
You should contact with your host provider to have the FTP information. Admin account is for the WordPress site login.
Best Regards,
ThemeMove
does the theme support RTL ?
Hi liroi,
Our theme doesn’t support RTL.
Regards,
ThemeMove
Hi,
I’ve submitted a ticket but I thought of leaving a message here as well.
I’ve updated the theme to the latest version and to my surprise the image on front page seems to be stretchy and blur. When I click into the post, it was fine.
It wasn’t like this before I click update. Any idea how to fix it?
Thanks.
HI modernmavens,
Our developer is dealing with your ticket.
Best Regards,
ThemeMove
Hi,
I would love to purchase this theme, but need to confirm a few things. Am i able to add a custom font? And how do I install on of the demo layouts created?
HI Nnekax,
You can add a custom font by using Lily’s child theme. About installing demo, you can use our one click import feature.
Best Regards,
ThemeMove
Hello,
I purchased and installed your Lily theme into my blog; however the home page is now suddenly taking too long to load (it is extremely slow, and I even removed the slider). I was told by my host company that this has been caused by the new updates that were made on the site; so I’m hoping you can assist me with how I can resolve this? In fact, I noticed that all the home page templates take VERY long to load; whereas all the other pages load just fine.
I had already opened a ticket for this issue last week through item support, however I am still awaiting assistance. Please advise on how can fix the issue as this is really urgent. The link to the site is: http://khensybakes.co.za/
Hi Yolisa,
I have checked your site, and you can see this short video I’ve made: http://recordit.co/xi3PbYamog
Everything is ok, loading time is good. Our developer has already replied you. Thanks for your patience.
Best Regards,
ThemeMove
