38353 comments found.
We have an issue unresolved for more than a month now, and we have been waiting over 2 weeks for a new Salient version to correct this problem which we were told by an agent would arrive ‘in a day’. We’ve posted 3 responses urgently since then trying to get in touch but have unfortunately heard nothing; it’s been 10 days now. Please take a look at our private ticket number #787425. This is the second time we’ve had to resort to using the public comments to get the attention of your staff for the support we pay you for — please, please help us! Thank you in advance,
Hey bondiloydd, sorry for the delay! Two woocommerce fixes were included in the last update which came out a couple weeks ago and Tahir must’ve thought this was one of them. I’ve just updated your ticket with the fix 
Thank you! I have updated the ticket, it is partially solved
We haven’t had a response in 2 days, can you please assist us? Thank you
Hey, just took another look
Thanks for getting back to us and solving the issue!!
Of course
I’m having a hard time understanding how to get 100% of a 1900px wide image go edge to edge, and to be able to put type over it. I’ve tried every single thing I think but clearly I’m missing something. Every one I put in there is scaling the image up enormously. I just want width to be 100% of the image at all times (e.g. to scale with browser down, etc).
this is using VC, and putting background images in behind the sections, rows, full width rows, checking every box off and on (full width content etc). Thanks!
Hey smithwood!
To have the background image function as an image element and remained constrained within the edges, give the row a class name such as “constrained-bg” and then add this into the custom css box located in your Salient Options panel:
.constrained-bg .row-bg {
background-size: contain!important;
}
Cheers
Hi, thanks for your reply. This gets me closer but I need the image to go edge to edge, this does contain it but it doesn’t stretch or resize like it does when I put it in by adding the image option to a row from VC (I can get that to work fine, but I need to have text over it).
Also, an aside: IN the custom CSS box in Salient options, I get a warning (“use of !important”) when pasting in the CSS you provided above, including just adding a space?
Thanks!
Follow up: While I didn’t get it to work using the CSS you provided, I did figure out how to make it work in the text box. Instead of putting the bg image in the row, I put the bg image in the column. Then I added padding on top & bottom so it would show. And then set the row to ‘full width content’.
But I am curious why the CSS error shows above and also if the CSS in the visual composer (the page-level CSS) works or not, or do I need to put any CSS in the box in the Salient settings?
Finally,it Would be awesome if the Salient options link in the wp admin dashboard was not on the left column but rather accessible in the top menu. Would save having to go to ‘edit page’ then click on the left column during all the setup.
Thanks!
Hey,
1. The Salient options panel css editor has different syntax highlighting and is simply notifying you that you’re using an !important based rule since it’s a powerful rule that will overwrite other selectors targeting the same thing. It doesn’t matter which css box you put it in though.
2. Thanks for the suggestion – i’ve noted it
Thanks, that’s helpful.
So I need to follow up again—the solution I noted is great for browser but the image is cutting off on responsive both landscape/portrait on tablet and seriously so on mobile. Is there a tag I can use to keep it properly scaling?
Hey,
Could you please share your URL so I can assist further?
Cheers
I sent you a note a few days ago on Ticksy, but have not heard any response. This is now a pretty urgent issue, can you respond? Thank you!
Hey – just responded again in regards
How do you update Google Fonts? There are fonts I can find at fonts.google.com that I can’t pull from the options panel.
Thanks!!! Awesome theme!
Hey Ryan! The next update (which is due out in about a week) is updating the list to current
Fantastic. Thanks!
Cheers
Issue with woocommerce products visual composer layout…see here: http://cl.ly/3R2m1t0T0m39 – I’m totally updated with salient latest theme…this is your demo but mine site is doing the same.
Hey wesleysoccer, add this into the custom css box located in your Salient Options panel:
@media only screen and (max-width: 1500px) and (min-width: 1000px)
body .full-width-content ul.products li:nth-child(4n+1), .woocommerce-page .full-width-content ul.products li:nth-child(4n+1) {
margin-left: 0;
}
Cheers
thanks but no dice… see here as well https://abigailmentzerdesigns.com/
Sorry, the snippet has a typo – I meant to put:
@media only screen and (max-width: 1500px) and (min-width: 1000px) {
html body .full-width-content ul.products li:nth-child(4n+1), .woocommerce-page .full-width-content ul.products li:nth-child(4n+1) {
margin-left: 0;
}
}
Thanks…this code will not work because it will cause issue with full screen SHOP page…products shift far left…let me know a fix thanks
Hi,
I would like to change button color to #222, is it possible?
[button color=”extra-color-2” hover_text_color_override=”#fff” image=”default-arrow” size=”medium” url=”#” text=”ADD TO CART”]
Hey Vitaio,
Yes – add the attribute onto the button for “color_override”
e.g. [button color=”extra-color-2” hover_text_color_override=”#fff” image=”default-arrow” size=”medium” url=”#” text=”ADD TO CART” color_override=”#b2b2b2”]
Cheers
Hello,
I wanted to create the cart effect like this, www.chumbak.com. Please can you guide me a little as to what plugin or what changes can make that happen.
Currently, my checkout page is nothing but a redirection to paywithamazon.
So what I wanted to do is, I wanted to remove the cart page as well, and load on the right side like the cart one using ajax, to avoid redirects and increase conversion rate. I would be very very glad if that is possible?
Hey aneeshjajodia,
Unfortunately I don’t have a plugin to recommend in regards for this – i’ve noted your +1 for the idea for a slide out cart, but as of now custom development or a plugin would be needed
Cheers
I have a pagination question. Say I use a one-page layout (with anchors to portfolio section) and I have 24 pieces in my portfolio. If I choose to only display 12 images per page at a time for pagination, how do I get back to page 1 after I click the arrow button?
Also, once I click the arrow to go to the next page, it reloads the entire page and does not take me back to the portfolio section. The only solution I’ve seen is to use the Infinite Scroll option, which makes my page too long.
Please advise. Thank you.
Hey arteest, could you please share your URL in regards so I can take a closer look at the setup?
Thank you for the reply. I’ve since modified my setup with a wirkaround so no worries. However, thank you for the responsiveness.
No worries
Cheers
Hi ThemeNectar,
Just a quick issue to report after updating the WordPress, WooCommerce and using the latest theme version.
Changing the quantity of a product on the cart page and clicking Update Basket, the + and – buttons disappear beside each quantity input box.
Could you look into the jquery.iosslider.min.js file and see if you can fix this please? Guessing it’s to do with an ajax success not being fired to display the buttons…
Please post a reply as a quick fix so I can implement it and then later add it to an update.
Thanks.
Hey pr0jectile,
You’ll need to add this into the file
jQuery( document.body ).on( 'updated_cart_totals', function() {
if($('.plus').length == 0)
$( 'div.quantity:not(.buttons_added), td.quantity:not(.buttons_added)' ).addClass( 'buttons_added' ).append( '<input type="button" value="+" class="plus" />' ).prepend( '<input type="button" value="-" class="minus" />' );
});
right after:
jQuery(document).ready(function($){
Cheers
Thanks for the code! Just a quick correction.
jQuery( document.body ).on( 'updated_cart_totals', function() {
should be
$( document.body ).on( 'updated_cart_totals', function() {
Otherwise you get $ is not defined error after clicking Update Basket.
Thanks again!
Cheers
Hi,
Can you tell me how to change the background color of the mobile slide out widget?
I thought I had done it as when I shrink my browser and test it, it works. But when I try ii on an acual mobile device it doesnt.
www.51ways.co.uk/pc
Thanks
Hey 0754ben84,
You can change the color in your Salient options panel > header navigation tab by changing your Header Color Scheme to “custom”
Cheers
Hi,
Yeah I have done this but on mobile devices the background colour is blue, I need it to be white but it won’t change.
It’s fine when I shrink my browser and view it but on an actual mobile device it stay blue.
I need help 
Thanks
Hey,
Add this into the custom css box in the Salient options panel:
body #slide-out-widget-area.slide-out-from-right { background-color: #fff!important; }
Cheers
hello nectar,
my word press is not working in safari browser it showing black screen but scroll is working.it is not visible in safari but all browser is working well.
https://www.engineerbabu.com/Please revert me soon…!!!!
What Should I do?
Hey poonam123k,
I am currently able to view the site on Safari on my end – please let me know which version you’re experiencing this on
Cheers
Hey, do you mind giving me the css for removing navigation from one specific page without removing the logo at the top left? Thanks a ton!
Hey courtrightdesign!
Use this in the visual composer custom css box
.sf-menu {
visibility: hidden!important;
pointer-events: none;
}
Cheers
Thank you!
One last q…At the bottom of every page (http://www.courtrightdesign.com/logo-design-inspiration-generator-tool/) just above the footer there is a light gray strip that I need to remove. Any idea where this is coming from and and the css to remove it?
Thanks again
Hey – add this into the custom css box in the Salient options panel:
.container-wrap {
padding-bottom: 0!important;
}
Worked perfect! Thanks much
You’re very welcome
Hi there, in the nectar slider composer, it seems that the css or JS doesn’t load properly. My theme version is 7.0.9, and WordPress 4.5.3.
Can you help me please? Thanks
Hey helloawsm,
Have you verified that no third party plugins are causing this in regards? If so, please open a ticket in regards with your admin credentials so I can take a further look https://themenectar.ticksy.com
Cheers
Hello, thanks for the advice. Problem solved, it was a third party plugin.
Glad to hear you got it sorted
Is it possible to put an image in your megamenu? As in image on the right side and links on the left? Also does it support a two column look?
Hey ktallman, as of now these items with both take custom css unfortunately – if you can share your URL I’d be glad to provide an example though
Cheers
Can I send it to you in a private message?
Hey, you can – use the contact form on my author page here https://themeforest.net/user/themenectar and let me know once you’ve sent it
Hi can you please explain how to import the dummy data once you have imported the demo so that the demo looks like the live version. I tried importing it with the Wordpress Importer under Tools but it didn’t seem to make any difference. Thanks Tim
Hey,
As of Salient 7.0 the option to import demos has been added directly into the Salient options panel in the demo importer tab – this will also import the theme options settings which used to be required to be imported separately after the xml
Cheers
Hi there– My contact page (http://pushuk.com/contact) is not displaying google maps, the error below is shown instead:
“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
It was all working absolutely fine until I transfered my site from “olddomain.com” to “newdomain.com”
Any help would be much appreciated, thanks!
Hey!
The issue only applies to new domains where the maps script hasn’t been prior to June 22 of this year. This article explains it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
If you’re on a current version of Salient you can add the key into the map.js file in the js folder. The line to mod should be near line 589 of the file - $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&callback=mapAPI_Loaded'); will become $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&key=APIKEYHERE&callback=mapAPI_Loaded'); The next update will add an input for users to add the key in the admin panel
Cheers
yeah it works, thank you! The line to mod is 382
Glad to hear
Hi guys, I am playing about with the theme and have come upon a challenge. I have set my homepage up using the portfolio option – I have used a fixed quote to try and balance out the images (each are set to the same height and width), but the quote seems to be a little smaller – is there anything you can advise to help it be more symmetrical? The site is: www.leadershits.com
awesome support as ever – thanks!
Cheers!
Hello,
Is there a way to increase the image size for the testimonial slider?
Thanks!
Hey,
Add this into the custom css box in the Salient options panel:
.testimonial_slider[data-style="multiple_visible"] .image-icon {
width: 125px!important;
height: 125px!important;
}
Cheers
Hey guys,
First of all great work, your theme is awesome!
Second I have a question, I have a basic image gallery with grid style. This far everything is fine, but when I open the photos to see them in lightbox in full resolution, some of then are not in full resolution, they are in the 1024xHeight mode instead, and I can´t see why…
There is an option to make the gallery use the original image available and not the 1024 version? I haven’t this problem in the portfolio shortcode…
Thanks in advance
Hey, thanks a lot!
What do you have the large image set in your Settings > media in the admin panel?
Cheers
Ok, that was the problem
I didn’t know that the gallery use the large resolution instead of the full resolution.
Thanks!
Cheers
Hello – I have Salient installed onto a website and a sub-domain of my website. They are both on the same web host & IP. The sub-domain is working fine – but the main site seems to have problems with Visual Composer’s Page Builder. It isn’t rendering properly when I try to edit things, the screen is always blank by default when I go in to edit existing content, and the save button does nothing. Effectively it means I can’t update my site without having to do it manually. I’ve checked that my user settings have visual editor enabled – I do. The main site config options are the same across all sites, and both are fully up to date, so it’s weird again that it works fine on my sub-domain but not my main site. Any ideas?
Hey,
Have you verified that no third party plugins are causing the issue? If so please open a ticket in regards with your admin credentials so I can take a look https://themenectar.ticksy.com
Cheers
We have purchased the Salient theme and wanted to know whether once we’ve installed in on our WordPress site if the Salient theme will update automatically or not? If not, what do we need to do to get it to update automatically? Thanks!
Hey!
When you’re trying to update you can use the Envato toolkit plugin in regards for easy updating to avoid having to upload it manually http://code.tutsplus.com/tutorials/toolbox-of-the-smart-wordpress-developer-the-envato-wordpress-toolkit--cms-23883
Cheers
