317 comments found.
Is there option to remove/hide post views for public?
Hi,
Thank you for interesting.
Yes you can hide post view on public 
The navbar is messed up when I use the child theme. How do I fix it?
Hi,
Thank you for purchasing.
Could you please open child theme’s style.css and remove CSS import code there.
Hi, thanks for your fast reply. I removed it and the navbar is still messed up.
Hi,
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Okay, I have submitted a ticket. Please take a look. Thanks.
its post views should be 2,631 but it only display 2 on post
why?
if post views under 1,000 can be displayed correctly, pls help us fix this .. shuld be a bug?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi! I’m getting following error above every post in single post view:
“Warning: json_decode() expects parameter 1 to be string, object given in C:\xampp\htdocs\blogdev\wp-content\plugins\posts-social-shares-count\classes\share.count.php on line 660”
What does it mean?
Best regards,
Manuel
Hi,
Thank you for your purchasing.
Could you please make sure you update theme and all required plugins to the latest version.
If so and you still have the issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello again, I need to use a kind of Visual Composer due to some special needs I have with the content. I tried using the Visual Composer plugin, but something happens with the theme´s css as you can see in https://intriper.com. What are the Drag and Drop builder plugins compatible? Thanks in advance
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
How to add Facebook app id in single post sharer?
Hi,
Thank you for purchasing.
You have to edit theme code in /wp-content/themes/grandnews/templates/template-post-share.php and
/wp-content/themes/grandnews/templates/template-share.php
Hello , Is your theme supports RTL [ Arabic Language ] ?
Thank you
Hi,
Thank you for interesting.
Yes you can use plugin for RTL language support
Hello there
I am ready to buy your theme. My last question :
In the demo#1 https://gyazo.com/0490579f599a5dd605b2178cbada09d3can I set in the slider image, 3 sticky post
regards Chris
Hi,
Thank you for purchasing.
If you have any further questions. Please submit your question on https://themegoods.ticksy.com/
Hello, is it possible to remove the Facebook, google plus, twitter and mail rectangle button in the single post page? I didnt find where to do it.
Hi,
Thank you for purchasing.
Could you please open Theme Setting > Script > Custom CSS and add below code.
body.single .social_share_button_wrapper
{
display: none;
}
Hi, I am trying to install Adsense or DoubleClick but I don´t know why… the ads don’t visualize. I tried using the Custom Ads widget and text. Thanks in advance.
Hi,
Thank you for purchasing.
I think the Google Ads code you added is incorrect.
Hi, is there an e-mail for pre-sales questions? Thanks
Hi,
Thank you for interesting.
Yes you can ask pre sales questions here
Okay. Is it possible to have sub menus under some categories. For example, under the category football, i would have Premier League, La Liga etc. Also could this be displayed on the mega like the following example: https://www.dropbox.com/home/Grand%20News?preview=Grand+News+Mega+Menu.png
Hi,
Could you please provide URL of screenshot again please. The one above is not working.
So in the image, i mean under entertainment there is subcategories Lifestyle, Travel etc. http://www.willowbrookridingcentre.co.uk/grand-news/
Also, when do you expect your next update to be released? Thanks
Hi,
Thank you for your info.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi, does your theme have an option to allow for a short excerpt as well as the article title on the homepage?
Hi,
Yes you can displays shortcode excerpt of posts on homepage.
Unfortunately does not support Yoast seo,We are hoping to join?.
There are search optimized for google seo it?
Hi,
Thank you for interesting.
Yes it support Yoast SSEO plugin
I’m sorry my English is relatively poor, but would like to question
1.Black menu can change?
2.facebook app built-in browser is able to open the app store link?
3.support wp-appbox?wp rocket?disqus?jetpack?sharebar?
4.Posts tab effect?There Demo?
5.Transition animation can be removed?
6.Into Google search results, you can modify?
Hi,
Thank you for purchasing.
1. Yes you can change color via theme customizer.
2. Yes you can add App Store link.
3. Really sorry I can’t guarantee on 3rd party plugins but I will test them if there are many customers requests.
4. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
5. Yes it can be removed.
6. Generally you can modify search result of your site using Yoast SEO plugin.
4. Demo:https://goo.gl/Hro4YM
Posts Lowest have “Pages”,This can be achieved?
3.Can you test? If possible, I have a willingness to buy
Posts font size can be modified?
Hi,
4. Did you mean pagination post?
5. Yes post font size can be customised using theme customizer.
4. yes
Hi,
Yes support that.
1.Provides background test I posted secret test function?
2.Share bar can be added facebook like?
Did not respond?
Hi,
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
So I probably would not buy
Hi,
That’s ok. Thank you.
And one more question. I use Visual Composer 4.12 and Slider Revolution. In both plugins when I define “full width” of banner or field I always recive white margins.
Is it possible to define a “full width” in your theme?
https://www.dropbox.com/s/y0p1j1bjps5ip4n/ScreenShot035.jpg?dl=0Hi,
Thank you for purchasing.
You can add content or shortcode to content builder > text > text fullwidth content.
Hi!
Thanks for a very modern and nice theme
Where is the editing box for “Stay Updated. Please enter MailChip forms of ID in Theme Setting” and for the image on the right?
I do not use MailChip but I would like to use this bar for feed (RSS). Where can I edit it?
https://www.dropbox.com/s/192zqywdunokzbd/ScreenShot034.jpg?dl=0Hi,
Thank you for purchasing.
You can edit /wp-content/plugins/grandnews-custom-post/tg-contentbuilder.php look at “ppb_mailchimp_subscription_func” function.
The website takes more time to load – page load time is very high due to javascripts and css – please visit this link – https://tools.pingdom.com/#!/dx2mkw/http://paidfreedroid.com
if you fix this. i will be really greatful. Thanks A Lot.. No doubt a amazing theme by you but need few fixes to be more amazing. Thanks in advance.
Hoping for quick reply
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi Guys, we have bought your Grand News theme and good work with the live customizer. We are having problem when changing fonts, changing it from general, navigation, blog…everywhere but it still defaults back to something else. Is there a way to reset or fix this?
Basically when changing the fonts from the live customiser is shows the change and we hit the save button and go to another page, then we observe no change…. this happens for navigation, blog and etc… Just to let you know we dont have cache on this environment and disabled as many plugins as we can
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
This Theme Supports Yoast SEO breadcrumbs?
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Thank you!
Hi,
Thank you for purchasing.
Could you please open child theme’s style.css and remove code which import screen.css file.
This is amazing template but few thing missing.. please add these below thing because my website rely on these things.. Thanks in advance
1) How to add buttons like this – http://bit.ly/29cpJUm
2) How to add alert box like this – http://bit.ly/295VJIl
3) How to make tables (2 column, 3 column …..)
4) Add this to Review Articles - a) Show review points on homepage like this – http://bit.ly/295W8uc b) At starting of post review points must be there like this – http://bit.ly/294pV4z c) you can check this link for improvement in review article – http://bit.ly/295WnFX
Hi,
Thank you for purchasing.
Thank you for your suggestions. We will add these in future theme release.
I really like your theme! I have a pre purchase question: When click the menu button or search button on mobile browser, it makes the page jump to the top. Will you fix it?
Hi,
Thank you for interesting.
Unfortunately it will scroll up to display mobile menu when click menu button.
