Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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23226 comments found.

Why not support me??? Why not answer me???

Hi,

Sorry for the late response. Can you please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

I already send problem but no one contact me!

We are working on your ticket and will resolve it shortly. Thanks for your patience.

Can i do a product menu like this example? http://www.airwheel.net/

Hi,

Sorry there is no any option to arrange products like on airwheel.net. Thanks

I seem to be having trouble arranging images in the masonry layout. I am using your template: http://newsmartwave.net/wordpress/porto/shortcodes/masonry/ I tried to add another box so that there are 5 boxes total by halving the size of the first box and cloning it underneath, however the boxes are strangely arranged now. How do I control this?

Thanks in advance

Hi,

Please contact us through our support forum, So we can help yu out properly.
Thanks

can support IE9?

Yes Porto support IE9. Thanks

Yes Porto support IE9. Thanks

spacing above and below my menu…..I want a very very thin black menu (2-3 pixels above and below the menu items.

I can’t seem to get it via the options, I added this but it works only partially

.menu-item a { padding-top: -50px !important; padding-bottom: -70px !important; } .page-wrapper { border-top: 0 !important;}

http://osomegroup.a2hosted.com/

Hi,

Sorry for the late response. Please contact us through our support forum, So we can resolve your request.
Thanks

Absolutely the best looking member pages!! Is it possible to create paid members? And can the member edit certain details of their personal member page only? I have tried other paid wordpress plugins, but none of the profiles look as clean and professional as the member profiles included in your theme. Any help will be much appreciated.

Hi,

Thank you for your appreciation. Sorry Porto do not have this option. Thanks

After recent theme updates, the shop page is not showing all product categories. Here’s my link: https://www.powerflo.com/shop/. This was working fine for awhile, but it seems related to a recent theme update. The categories that should be shown in the body area (in the 4 columns) should be the same as the top level categories on the top of the right hand sidebar. I have double checked all the settings and cannot figure out why it’s not working. I even tried creating a brand new page and then assigning that as my shop page in the woocommerce settings, but it yields the same strange results. I hope you can help…

Hi,

Can you please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

Hi!

How do i create the contact form in the slider as showcased in Demo 16? Every time i import demo content the contact form disappears. Anyway i can do this manually?

Best regards!

Hi,

Sorry for the late response. Everything is working perfect at our end it seems some issue at your side. Can you please contact us through our support forum, So we can check and solve this issue for you. We are here for your help so feel free to contact us
Thanks

Hello, The theme looks amazing – Great Job!

Before I buy It, I would like to know is it possible to add an additional button under “add to cart” whice when hover it would appear and look like “quick view” or “add to wish list”, and to direct it to some link/page?

Thanks.

Great. After I will buy it could you instruct me thru the support?

Yes, Why not. We will happy to help you out. Thanks

Yes, Why not. We will happy to help you out. Thanks

I would be possibly interested in the theme Porto, I have questions:

- The theme is translated into French? (Administration panel included) - We Can translate your theme in French? - Visual composer is in French? - 100% compatible with BuddyPress? - 100% compatible with PHP 7.0.7 ?

thanks

ps: sorry for the language, I’m French.

Hi,

Please go to Dashboard >> Setting. Scroll down to see language option. You can select any language from here.

Thanks

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.

Thanks for your love for Porto WordPress Theme.

Hello , I bought the theme , did the installation but can not manipulate the skin . I’ve tried several ways and it still fails. In the administrative panel , show way settings I left , but they do not enter into force on the main page . I wait for a return .

Hi,

We are not getting what issue you are facing. can you please explain properly? and if your can provide some screenshots that would help us to resolve your issue properly. Thanks

Hi,

i run into an issue where i need to swap the main_menu considering how the site is loaded.

Lets say nav 1 is set as mainmenu in the adminpanel but i want nav 2 to be loaded cause it was visited from a certain page.

Is there a function to achive this without destroying the layout?

Hi,

Please contact us with the account from with your have purchased Porto theme. Thanks

Hi, I have sent this email 2 times to you from this page http://themeforest.net/user/sw-themes without any reply. I have already purchased it even without your feedback. But I have not started to do any work and wanted to know any limitations. Please reply back to the questions so I know if I should start the work or look for other theme.

1. Can I have individual header options for product pages, category pages etc? or are they global only? 2. Can I set different fonts for header and body text? 3. Can I set catalog mode on individual products? or is it global only? I need to put in some product which client only sell sometime. 4. Does it come with advanced google maps allowing for multiple location? 5. Does it have a section to put analytic code and webmaster code? 6. Can I have custom layouts for shop, categories, and other static pages? Or are the layouts set by theme? 7. Can I disable the quick view on image for mobile phones? Looking at your demon site, when I scroll the finger gets stuck on the image (for product pages) 8. Can I disable widgets or functions built into the theme using theme options (to save load time). E.g pricing tables, sliders, etc.

Thank you very much for taking time and answering my questions. Look forward to your reply.

Regards Alberto from Webserv

Hi,

Sorry for the late response we are have too much email requests and and this is why its taking time. How ever below are replies to your questions. 1- The header options work globally. 2- Sorry Porto do not have this feature. 3- Yes you can do it. You can find this option in Theme Options >> Woocommerce >> Catalog Mode. 4- Not getting it. 5- Yes, You can find this option under Theme options >> General. 6- You can avail both options, Theme have its own and you can set yours too with some effort. 7- Sorry porto do not have this option to turn off quick view on mobile, However you can hide it globally form Theme Options >> Woocommerce. 8- Yes you can disable these easily.

Thanks

Thank you very much for your response. I reckon I will have heaps of fun setting this up now:) Kind Regards Alberto

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.

Thanks for your love for Porto WordPress Theme.

I recently bought this theme, and am having an issue. I tried using Item Support but did not receive the confirmation email. I then emailed you about it a couple of days ago but have had no response. What’s going on?

Ok, no problem can you please tell us here that what is the issue you are facing with porto theme so we will glad to help you out with the solution.

Thanks

I’m developing my site locally using MAMP 3.5. I’ve installed the latest version of Wordpress and Porto theme. I then install and activate all the plugins. However, when I add MailPoet Newsletters I get an error that localhost:8888 is not responding and I cannot access the site at all. Any idea what the reason is? I’d quite like this plugin on my site.

I think your php requirement is not meet the Porto theme requirements. Please update your php.ini file up to the theme requirements as given below:

Server Type: Linux with cPanel ( Bluehost hosting Recommended )
PHP version = 5.4 or greater
Apache = 2.2 or greater
MySQL = 5.5 or greater
PHP Memory Limit = 256mb
PHP max_execution_time = 1000 seconds
mod_rewrite Apache module = Enabled
If you are installing through WordPress Theme section, make sure your PHP Upload File Size limit is 64MB, since the theme .zip file is around 64MB.

Thanks

Hi ,

how to make header menu in your ecommerce version 4 ?

http://prntscr.com/bop5ey

Hi,

Please paste this code show in the below-given image to Appearance >> Theme Options >> Menu >> Menu Custom Content http://prnt.sc/boskdn

Thanks

Oke , Thanks a lot

Is this theme compatible with LearnDash plugin?

Hi,

We have not tested this plugin yet with our theme and its not possible to guarantee 3rd party plugins for us,

So we think that if the plugin is coded perfectly it should work with any WooCommerce theme like Porto. You can also confirm from the plugin author.

Thanks and have a nice day :-)

Hi there,

I am trying to get more control over the style of the header. I am using header type 11 but don’t want the menu highlighted to be a blue box as is currently, I would rather it be more subtle and simply change the font colour to blue instead when highlighted. How can I do this?

Thanks in advance!

Ben

fixed that issue and I am now trying to link the about us button at top of menu to link to about us page in template but don’t want the about us page to be a visible page in the menu itself. How do I set up the about page and then link to the about us link above the menu?

Contact Us

Hi,

You can edit/change the link of both menus from Appearance >> Theme Options >> Header >> Contact Info section. Here you find the link of both About us and Contact us.

Thanks

Vertical tabs porto widget in modal popup not working?

Can you please give us more details about your issue in the form screenshot or your page URL where it is not working. So we can check the issue and solve it for you.

Thanks

This error happens all the time on the site in error_log on the server

[04-Jul-2016 05:03:31 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/lojashopbim/public_html/wp-content/themes/porto/inc/content_types/member.php on line 281 [04-Jul-2016 05:03:31 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/lojashopbim/public_html/wp-content/themes/porto/inc/content_types/member.php on line 283 [04-Jul-2016 05:03:31 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/lojashopbim/public_html/wp-content/themes/porto/inc/content_types/member.php on line 285 [04-Jul-2016 05:03:31 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/lojashopbim/public_html/wp-content/themes/porto/inc/content_types/block.php on line 53

Hi,

It seems a plugin conflict issue. Can you please contact us through our support forum, So we can check and solve this issue for you. We are here for your help so feel free to contact us
Thanks

Thank you. I will access the forum

Ok, That’s great.

Unable to see Primary Product image after Latest Woo Commerce update.

Hi,

Please make sure your are using latest version of porto theme 2.8.5. If you are facing the issue even after tha updates please contact us through our support forum, So we can check and solve this issue for you. We are here for your help so feel free to contact us
Thanks

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