657 comments found.
Hi,
Anywhere I can check VC options? Like parallax speed, CSS Animations speed etc? It would be great to have more info about the backend side.
Hello,
For all the features presentation check our demo site http://burst.mikado-themes.com/landing/
For detail explanations, and there you can also read about available options for most of elements, check our Burst documentation http://burst.mikado-themes.com/documentation/ In chapter 13 you have the explanations of majority of elements, and their available settings
and also, if you’d like, we can send you some screenshots from the backend area of Burst theme, if you’d find that helpful send us an email to support@mikado-themes.com and we will provide some screenshots.
Mikado
Thanks for all the info.
You’re welcome
?Hello i have burst on my website. In the home page i have my portfolio list mansonry. I disabled link to image, because i want link to the portfolio project on the name. It’s all ok. Only one problem, from iphone 5, 5s 6 and 6s, this function does not work, when i click on the image, the title doesn’t appear, and i can’t link to the project. How can i resolve??
Hello,
Please, just submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL enclosed with wp-admin access so our developers could investigate and provide your right solution.
Mikado
Hi Where is the Login/Logout widget?
Hi,
There is default WP widget Meta with login/logout functionality http://screencast.com/t/edsOcDIBHMikado
Hello, I have an issue with the menu on my ipad. It’s too long, how can i fix that please > http://www.celidene.com/ Thanks
Hello,
Try to go to Mikado Options > General > Custom Code > Custom css and there paste this part of code:
@media only screen and (max-width: 1100px){
nav.main_menu > ul > li {
margin: 0 10px;
}
nav.main_menu {
margin-left: 120px!important;
}
}
MIkado
Layer slider is not working. I’m gettig to following error when creating a new slide
ls-admin-slider-builder.js:2320 Uncaught TypeError: Cannot read property ‘properties’ of undefined
i have version 5.6.8 of layer slider installed.
My support term has expired.
Hello,
Did you update our theme to latest version 1.5 where we included compatibility for that version of Layer Slider plugin?
Mikado
yup i’m on 1.5. .. layer slider is on 5.6.8
Hello,
Do you have also latest version of core WP ?
MIkado
I am up to date on core wp
Hi again,
1. Try deactivating your third party plugins you use, to see if some of them is maybe not conflicting.
2. Re-install WordPress
3. Also, check your SQL, I’ve googled this a little bit and turned out that this error can be caused by using postgresql instead of mysql
If the issue is still on, submit a private ticket to https://mikado.ticksy.com , with a link to your site and WP admin access, and our team will investigate this further.
Mikado
I was looking at the Demo for Burst and love the animation in of the tools. Is that a functionality that is built into the theme?
Hi,
Are you referring to the animation on this page http://burst.mikado-themes.com/landing/ in ALL THE PIECES FALL INTO PLACE WITH BURST section? Yes, that is a built-in theme functionality we created for Burst 
Mikado
Hello, I have the last version of GravityForm on my website. I have created a form and put it on the page here : http://www.celidene.com/votre-avis2/
When we click on the link directly, there is no problem but if we go to the home page and then try to go on the page “votre avis” in the menu, the page does not display. I tried to remove gravityform and then, it’s working.
Do you have any clue ? Best regards Maxime
Hi Maxime,
Unfortunately, we haven’t tested this plugin with Burst theme, it’s compatible with Contact Form 7 plugin.
You should try to disable ajax page transitions in Mikado Options -> General, set page transition to NO ANIMATION. Or disable them only for your contact page, go to Pages -> that page, and scroll down to Mikado General panel, and again set Page Transition to NO ANIMATION.
And check will that help with your plugin.
Mikado
Thanks !! it’s working 
You’re welcome, glad to hear that 
nice theme… does it have ability to set up for right-to-left languages? i.e. rtl header, sidebar on left, etc
thanks
Hi,
Thanks, glad you like it. Unfortunately, RTL is not supported 
Mikado
Hi, I’ve purchased Burst. After having imported in WP the Intro demo, I would like to import “flat-home” demo, but this demo doesn’t appear in my choices, I can only choose Burst 1 to Burst 9 demo + Burst Original. Thank you by advance for your help.
Hello,
You should just import Burst Original and then you’ll have this page in your pages. You are welcome.
MIkado
Can you please tell me how i can increase the speed of testimonials?
Hello,
Please, just submit a ticket on our support forum at https://mikado.ticksy.com/ and our support agents would provide you there instructions step by step how to do this.
MIkado
Hello, I use Burst2 and I can’t create a submenu! How should I do it ?
Thank you
Hi,
Burst2 http://burst.mikado-themes.com/burst2/ is using left menu. To add submenu items, just go to Appearance -> Menus, and add menu items that will be sub-items of some first level item http://screencast.com/t/GBKEk8rByh
and just note, in Mikado Settings -> Header, if you choose to vertically align navigation to middle, then you need to use Float type for submenu items showing http://screencast.com/t/l8WIo8d8
If you want them to show on hover, then you need to set this option Vertically Align Navigation to Middle to NO.
Mikado
Anchor links are just not working for me. I have added unique Anchor ID for each row. And I have added links in the menu with the IDs. When you click the first anchor it scrolls to the area perfectly. Then when you click the second it either scrolls to the top of the page or it just goes to the wrong anchor entirely!
Also, I can’t seem to work out how to add a footer to a full screen section page.
Let me know if you need logins etc
It seems to be an issue with using anchors on the Full Screen Sections template as it works perfectly on the default template
Hello,
Full screen sections template is using it’s own navigation so anchor functionality is not available for this page template.
Mikado
Its own navigation? You mean the arrows? Not ideal…
Also it would be good if you could set some rows to full screen and some not to full screen.
Yes, arrows with the scrolling to next section functionality. It’s regulated by script, so you can’t combine it with anchors unfortunately.
Hi,
Mikado Settings on Burst Theme stopped working. When I change something and save it doesn’t work. When I refresh the settings page it shows the change did not happen.It also shows half page with a scroll bar. I updated the latest version too but it is still the same. What should I do?
Thank you.
I can’t change Service Tables text form.
Hi,
Please submit a private ticket to our support forum at https://mikado.ticksy.com/ with a link to your site and wp-admin credentials and our support agents will take a closer look on this.
Mikado
Hi,
I am not allowed to submit a ticket since my support has been expired.
Well, without inspecting the live situation I can only suggest you to inspect WP resources and try to increase them in order to get rid of the problem with saving changes under Mikado Settings. You will need to check these parameters: max_execution_time, upload_max_filesize, post_max_size. But when it comes to your second question I am afraid that our hands are tied without inspecting this problem on live.
Mikado
I know the top header area can be edited by the top header widget. However, I can’t figure out how to add a link to the text. Could you please help? Thanks!
Hi,
You can add Text widget into Header Top Right/Left widget area, and put the sample html links into it, like on the screenshot http://screencast.com/t/6s9kSoU7mp2
Mikado
Is there a way to customize the portfolio_page slug?
Hi,
Yes, go to Mikado Settings -> Portfolio, and enter desired portfolio single slug http://screencast.com/t/6WGXtv6y
After entering slug, navigate to Settings -> Permalinks and click “Save” in order for changes to take effect
Mikado
doh … now I feel silly for searching manually and not having done a find on that page. Muchas gracias!
Hello,
Don’t worry. You need to explore our options, and we are here to help you, too. You are welcome.
MIkado
How I can activate my license theme?
Hello,
Could you please tell us what exactly you’re looking to activate? There’s no need for activating theme licence additionally, and if you’re asking about included plugins (Visual Composer and Layer Slider), we bought extended licence for them, and included them into our theme, and we will always update them in theme updates, so you can ignore notifications you see about further activation.
Mikado
Hi there,
Couple questions for you:
1. Is there a way to limit the various portfolio displays to only certain and/or individual categories? Same question for tags?
2. How does one designate and display a set of images like you have on the Personal Lookbook page? Are there other formats for displaying images / galleries in a similar way?
Thanks for your help!!
Hello,
Please, just submit a ticket on our support forum at https://mikado.ticksy.com/ and on both questions our support agents would help you step by step with screenshots. You are welcome!
Mikado
I am trying to change the font/text size in the Interactive Info Cards on the site I’m building, but can’t figure out how this is done. I submitted a ticket about this 3 days ago, but still haven’t heard anything back…could you please let me know the best way to go about accomplishing this? Thanks!
Hi,
You can add this css in Mikado Settings -> General -> Custom CSS field:
.no_interactive_info_card_title h3 {
font-size: 20px;
}
.no_interactive_info_card_text p {
font-size: 16px;
}
and just specify the font-size you want for headline, and also for the text inside this element. You can also add font-family property, to set some different font.
Mikado
Thanks for your help! If I want to add in the font-family property, would I add it in underneath the font-size line with something like, “font-family: montserrat;”?
You’re welcome.
Yes, you can add it like that, for example:
font-family: 'Montserrat', sans-serif;
just make sure first to go to Mikado Settings -> Fonts -> and add that font to be loaded , so you can use it with custom css http://screencast.com/t/amxqDa14
Hi,
When I add the language switcher on the top header and when I click on it the dropdown menu(2nd language) is behind the main menu. I am not able to click on it. How can I bring it to front?
Thank you.
I tried to change z-index but it didn’t work.
Hi,
Did you paste your language switcher into the Header Top Right widget area (text widget inside it) ? It should work fine then.
Anyway, submit a ticket to https://mikado.ticksy.com with a link to your site and support agents will check this and help.
Mikado
I tried that and it didn’t work. Unfortunately I can’t submit a ticket since my support expired.
Thank you.
Actually it worked. I had to clear the cache. But it still looks behind the main menu.
Hi again,
hard to tell anything like this, without inspecting the site. Is it all fine now or still not clickable?
Mikado
Not clickable… when I try to click I end up clicking on the main menu item. When I place it next to the main menu it’s fine.
There is also a space between “bottom” widget and the top footer. I can’t remove it. Could you tell me where I can do that?
Thank you very much.
Anyway, I will use the language switcher with the main menu and I was able to remove the space.
Thank you for your help.
Thanks for updating on this, glad you’ve found appropriate solution!
Hello I just bought your theme (great theme !!!) Is it possible to update visual composer ? Thanks
Hi,
Thanks for choosing Burst. Current Burst 1.4.1 version includes Visual Composer 4.11.2.1
We’re working on a new update at the moment, that will include VC 4.12. It will be released soon, and we will always update the plugin in theme updates.
Mikado