6625 comments found.
Hi,
The demos of your themes bring the images for demonstration purpose? Your theme work well with about 5000 products? You have any option in your theme to import products from xml, txt, csv or xls file?
best regards
Hello,
Thank you for your interest in our theme! 
Yes, we use images for demonstration purposes. But theme comes with demo content!
Technically there’s no limit for products, this part is related to WooCommerce plugin, not to our theme. Read here
Import also is not related to our theme. It’s default WordPress feature. You can use either default WP import or additional extensions to do this.
Regards
Hi,
You have any options (widgets /elements) to get automatically: recent products, shop by category, top rated products, best selling?
best regards
Hi, there,
Thanks so much fro the interest in our theme 
What we have:
featured products;
sale products;
woocomerce rating products;
product by categories;
bestselling products;
recently view products;
products by IDs provided order;
and soon will be more..
Regards
I like the Bike Layout. However can we easily reduce the size of the images to be as thumbnails or something because we are planning to use this theme on a mobile phone shop
http://8theme.com/demo/xstore/bike/shop/Hi, silverfoxwebdesigners,
Thanks so much for the interest in our theme 
Yes, of corse you can easily manage it via powerful admin panel.
Feel free to ping us along the way 
Regards
Hello, Is there a box mode template? Regards
Hi, dramsay,
Thanks so much for the interest in our theme 
Please specify what do you mean by box mode – or send a link of an example!?
Regards
I meant to say a box layout, instead of a full layout.
Yes, of corse. Here you few for an example http://8theme.com/demo/xstore/furniture/ and this one http://8theme.com/demo/xstore/home-banners/?preset=header2
Soon we will add more versions with boxed layout.
Hope to see you among of our 29000+ users 
Regards
Hi there, excellent work on this theme, it makes a great e-commerce foundation. However, I found some plugin conflicts that I wanted to make you aware of.
Enabling “Orbit” plugin for (Visual Composer) with x-store causes the following plugins to not appear: Parallax Backgrounds for VC, and VC Particles Background. There may be more but these are the two I’ve noticed. Mega Main Menu dropdowns also no longer function properly.
Also, with Orbit enabled, main product images to disappear in WooCommerce. Not sure if it’s CSS conflicts or something else. When x-store is disabled and replaced with Twenty Sixteen, etc. Parallax Backgrounds for VC, VC Particles Background, Mega Menu and WooCommerce all appear and function normally. Thanks.
Hello, TC3,
Thanks so much for using our theme 
We would like to help you ASAP! Please create a topic on our support https://www.8theme.com/forums/ or even make a request via our chat and we will help to solve this.
Regards
I have one question before deciding to buy this theme.
Does X Store have something like a landing page that contain single product and also has buy button (add to cart) in it? So the order process for visitor would happened in one place.
I’d like to use this type of page mainly for marketing purpose. Please let me know if it possible to make a page like that with X Store.
Thank you.
Hi, startwpnow,
Thanks so much for the interest in our theme 
At this moment we have one Landing page = take a look please http://8theme.com/demo/xstore/bike/
Soon we will add more and more / thanks so much for your ideas! 
Regards
Hi 8theme,
The landing page example you mentioned is heavyweight with content. All I wanted is a landing page that has essential element such as product images, title & description, add to cart button, and that just it.
Hope you could make it possible in the next update.
Thank you.
Hi, startwpnow,
Yeah, I caught what are you looking for.
In our next updates, we will add this for sure!
Thanks so much 
Awesome!

A Customer Support That You Never Experienced.
What do you expect most when you buy the theme? Apart from the coding side, almost all the users expect a customer support that solving their issues when they stuck somewhere during the theme customization and creating the site. 8Theme has a wonderful support team that I never experience before. I am creating WordPress sites since 2004 and brought many themes for these years and was waiting for an answer for days even for a small issue like changing header font / style. After I bought a theme from 8theme, I understood that their support team will help you to solve any kind of issues you face during the theme customization/ site design. They solved all my issues just in minutes in a live chat. They are responsive, flexible, patient. Furthermore, they are so professional and so friendly. These are the two things that really difficult to keep together but 8theme is doing that successfully. Thank you 8theme.
You’ve just earned a permanent customer for you by your friendly support
Hello, susitk
Thank you for your trust and choosing our template
Much appreciated!
Wish you good luck in your business and that was pleasant to chat with such a customer 
Regards
HELLO, DEAR OUR CUSTOMERS 
We’re happy to provide the best support to all our customers through our FAQ and Forum. If you have any pre-sale question you can post it here in the comments or sent it via chat. The response time depends on the request complexity and can sometimes take up to 24 hours.
We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes.
Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.
………………………………………………………………………
Click Here To Get Free Support
……………………………………………………………………
Thank you, we look forward to serving you!
8theme Team
Hello, I’m already a buyer of your Royal theme and I have suggested to my client the xstore theme. As he likes the login/Register button to be popup as it happens to your royal theme, is it possible to have it for xstore as well? Thank you in advance.
Hello,
Thank you for your interest in our theme! 
Unfortunately, there is no such option at present but you made a good suggestion. We’ll implement it in the future update that’s why would be glad to see you in our customers’ community! 
Regards
I XSTORE theme I just purchased looks perfectly good. But unfortunately, all my HTTPS secured pages now become INSECURE! Hope you could kindly UPDATE to fix asap. THANKS
Hi, there,
Thanks so much for using our theme 
Please contact us via chat on our demo http://8theme.com/demo/xstore/previews/?preset=previews and we will help you ASAP!
Regards
Does this theme have RTL support?
thanks
Hello, AdamStyles,
Thanks so much for the interest in our theme 
At this moment we are working hard and it will be realised in 1-2 weeks/ Here you can check how all going on http://dev.8theme.com/xstore/translation/he/
Regards
hi,
thanks for the fast reply. Will the rtl support come also for the Cosmetics version?
thanks
Yes of corse. 
All our versions will be RTL ready.
Regards
Hi,
I see that the RTL version is available for Hebrew.
Is there a plan for a Persian RTL version ? And is there a way to translate the rtl version in persian?
Thanks!
Hi, there,
Thanks so much for keep in touch 
The most important that this is RTL ready. Persian language you can manage easily via pot files even now.
Also we would be happy to help you with this, and if it’s possible to help us translate strings from English to Persian.
Hope to see you among of our 29000+ customers 
Regards
Hello, i bought this theme and i like it. I would like to assign to each category product a different sidebar, is it possible? Thanks
Hello, Alexbig1212
Thank you for being our customer! 
You may contact us via Live chat to get quick assistance: http://8theme.com/demo/xstore/previews/?preset=previews
You can also contact our technical support at Forum http://8theme.com/forums with your details at Private content.
Regards
Olá, antes de fazer a compra tenho uma dúvida.
1 – Vocês tem suporte em Português – Brasil ? 2 – Quando compro o tema, todos os demos estarão disponíveis para uso? ou apenas 1? 3 – Posso utilizar o tema em quantos domínios? 4 – Quanto tempo tenho de suporte para tirar dúvidas?
Peço desculpas pela tradução feita pelo Google Translate hehehe 
Hello, before making the purchase I have a doubt.
1 – You have support in Portuguese – Brazil? 2 – When you buy the theme, all demos will be available for use? or just 1? 3 – Can I use the theme on how many domains? 4 – How long have support for questions?
I apologize for the translation by Google Translate hehehe 
Hello, gabrielsoligo,
Thanks for the interest in our theme 
1. At this moment we have English support.
2. When you will buy theme, you will get all demos!
3. One license you can use for one domain.
4. If you have any question you get an answer no more then 12 hours.
Feel free to ping us along the way 
Regards
Helo the PSD files are included? Thanks
Hi, there,
Thanks for the interest in our theme.
Yes of corse. Take a look, please https://www.dropbox.com/s/o2mjdfxeh7t7pga/Screenshot%202016-07-15%2017.45.45.png?dl=0
More than 50 
Regards
Hi.rtl support?
Hi, arash0039,
Thanks so much for the interest in our theme 
http://dev.8theme.com/xstore/translation/he/
In 2 weeks it will be done

Regards
Hello I have a doubt
On this page http://8theme.com/demo/xstore/product-category/woman/ last week was showing a “interface mask ” that reported to work each interface button, however I now check again and the mask does not It appears more.
You removed this theme function?
Hi, Onsf,
Thanks so much for the interest in our theme 
1/ You can easily manage it via admin panel = http://8theme.com/demo/xstore/shop/?preset=hover2
2/ Here you have a lot of hovers https://www.dropbox.com/s/ti6ti2tgmtosovp/Screenshot%202016-07-14%2017.19.27.png?dl=0
Regards
Hello
This is not hover effect that I was mentioned
I mean that effect when accessing the page for the first time, the screen darkens and is in evidence just a few of the interface buttons with arrows drawn and phrases informing the functionality of these elements, do not know the name of this effect.
You understand what I mean?
Oh. I see what are you talking about
Take a look, please
Regards
That’s right! Perfect!
But this effect can I edit? It is very hard to edit? It’s a plugin that does this effect?
This is just a showcase of our theme 
If you will purchase our theme we help you to add and customize it 
Regards
Thanks a lot for a super theme…and even a better support-team. I fancy the theme a lot, this one is a keeper! Customer support is great, every problem fixed within minutes. Greetings from Belgium
Hello, admin_epmedia
Thank you for being our grateful customer! Use our product with pleasure and have a good luck in your business 
Regards
Hello,
I think I did not explain well because the answers do not solve the problems of design, please take into account the ticket with my admin access and make a review of the comments put them on the support ticket.
Hello,
I checked your topic on our support forum https://www.8theme.com/topic/product-section-customization-issues/ You have got the answer few days ago. Please, post your answer there.
Regards
hello
does this theme come with one click full demo content installation?
Hello, besfe70
Thanks for being interested in our theme
Yes, you may install base demo content at first and then by a click choose the demo you like among our suggested ones.
We have also a great feature to import the necessary pages separately.
You may give a try and test our demo for all the requested features,please, contact us here
Thanks
Regards