Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28306 comments found.

hi. how can I remove the link “downloads” from my account menu?

Hi there @myomy,

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers, UX Themes

The error on google maps opens then fails after a second. *Fix – when creating the api enter the exact url address where you use the google map under “Accept requests from these HTTP referrers (web sites) (Optional)” *Wildcard usage didn’t work for me. EG. https://yoursite/contactus/ EG http://www.yoursite/contactus/

For the theme developers

There is a issue “SensorNotRequired Warning” under the console – The sensor parameter is no longer required for the Google Maps JavaScript API. It won’t prevent the Google Maps JavaScript API from working correctly, but we recommend that you remove the sensor parameter from the script element.

You need to update your script.

Hi there, thanks for noticing. We’ll have this fixed for next version :)

Hi,

It’ possible to import ”bulk” videos in the product with wp allimport?

Have you other methods?

Waiting for reply

Kind Regards

Hi there, sorry we don’t have any knowledge about that plugin.

Pre-Sale Q: Supports Revolution Slider?

Hi there, yes it supports Revolution Slider, but we have our own Slider and Banner system that I recommend you use :)

Hi there,

Is there anyway to show the woocommerce thumbnails to the left of the main image. I’ve managed to do it but the flickity slider is now causing me alot of issues because I’m unable to switch it into a vertical slider rather than the horizontal slider.

If it can’t be done can you tell me how to disable the flickity slider so that I can work with the default woocommerce thumbnails.

Thanks so much.

Hi @byronjt,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers!, UX Themes

Thanks i’ve sent you an email.

Can I use this theme for bookings using Bookly Booking Plugin?

Hi there, yes you can :) You can also use this plugin: https://nb.wordpress.org/plugins/woocommerce-easy-booking-system/

Is there a way to make cart contents editable on the checkout page directly to avoid the use of “Cart”page all together?

It looks like your support time has expired, so you will have to renew your support plan in order to reach our amazing support team that works 24/7 to answer any of your questions/problems regarding the theme. The team answers quickly and accurately at whatever time your problem may arise!

Hope you understand :)

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

How I can add to the My account main page a list of recent orders and ability to change the addresses?

You had that on your http://flatsome.uxthemes.com/my-account/ page. Right now it’s the same as mine – without recent orders and addresses (maybe you’ve updated it to 2.9.6 version?). Anyhow [woocommerce_my_account] partially should do the trick, but it doesn’t display recent orders :( Maybe there’s another shortcode that I can use?

Hi @xysiu,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers, ?UX Themes

white screen on update to 2.9.6, investigating…

Disregard this, working good… some Files didn’t copy. Reuploaded and working, thanks!

Sorry about this, and really glad it’s working now!

For next time, it looks like your support time has expired, so you will have to renew your support plan in order to reach our amazing support team that works 24/7 to answer any of your questions/problems regarding the theme. The team answers quickly and accurately at whatever time your problem may arise!

Hope you understand :)

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

Am I missing how to add a custom menu to the top bar? I see where I can input text, but nothing about how to add a custom wordpress menu to the top bar?

Hi there @sugarrae,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers, ?UX Themes

I’m using the latest theme and it said

Your theme (Flatsome) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

can you update your them with latest woo today?

Hi there @tamminhth,

Hope everything is running okay after the update. Please let us know if you have any problems. Remember that you can also reach our support team by either clicking on this support tab or by emailing support@uxthemes.com.

Cheers, UX Themes

Hi,
I installed your theme and i receive a google API Key missing error, due to this I can not see the map. On your demo files how ever I see the map but in console there is an API missing key error. How should I fix this? Regards

Hi

Is it possible for the category products slider to auto scroll?

Also need the scroll arrow to show as default and not on hover.

Thanks

Hi there @mumford,

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers, UX Themes

Hello there, I just purchased the Flatsome theme from you, and I am watching the instruction here. https://youtu.be/5j522noxPWg?list=PLiIDM3Xlu_WOFJogjlJ7EqYpz-5LxB4rt

On this video at 33:17, it showed the Product Page and Category Page, but for mine I didn’t see these two options. The version I got missed these two options which are just what I need.

Is this the newer version you sold to me? The video was published on Feb 7th 2015. One and half years later you are still selling the very old version? Please response at your earliest time. I am building a website to replace an existing website. I need to finish it at shortest time.

Hi there, have you enabled the WooCommerce plugin? You need that for them to be visible.

Hi, how do I add my phone number on the main header? I’d like to customise the phone number into an image and place it next to our logo. Is this possible?

Hi there @thanh88,

Sorry about our late reply to this :)

You can reach our support team by either clicking on this support tab or by emailing support@uxthemes.com. That’s the quickest and correct way to get support. :)

Cheers, UX Themes

Hello, I recently updated my woo commerce plugin and discovered that my category images on my home page are not showing,,please I do I go about this?

Hi there, you need to update Flatsome also to latest version. Always update.

Hi, Everyday, I lost many customers. Drop down states menu not working on the checkout page on mobile

Hi there, could you try latest version and check if it still happens for you? Remeber to refresh browser etc.

Is this theme supports store locator

Hi there @lokeshwaran_a,

As you probably found out; we do! :)

I see that you’re now a user of the theme, hope everything is running well, and let us know if we can help you with anything! You can reach our support team by either clicking on this support tab or by emailing support@uxthemes.com. They work 24/7 to ensure that our users’ problems are solved in a timely manner, you can email them about anything relating to the theme. Enjoy!

Cheers, UX Themes

Yes this dropdown ios issue has been around a while and hope it will get fixed but here is a work around I have been using:

Our developer has created a temporary fix to this issue until our future update. Although this will only disable the AJAX search functionality in the select drop-down boxes and show a normal drop-down menu list, you may implement this by downloading and activating the Code Snippets plugin and follow the steps below:

Navigate to “Snippets” > “Add New”.

Enter a title for this code snippet (eg. “Checkout selection box fix”).

Enter the code provided below in the Code input section.

add_action( ‘wp_enqueue_scripts’, ‘mgt_dequeue_stylesandscripts’, 100 ); function mgt_dequeue_stylesandscripts() { if ( class_exists( ‘woocommerce’ ) && is_checkout()) { wp_dequeue_style( ‘select2’ ); wp_deregister_style( ‘select2’ ); wp_dequeue_script( ‘select2’); wp_deregister_script(‘select2’); } }

Under the “Settings” section at the bottom of the page, ensure “Only run on site front-end” is selected.

Click “Save Changes and Activate”.

This should been fixed in 2.9.6 :)

For next time, it looks like your support time has expired, so you will have to renew your support plan in order to reach our amazing support team that works 24/7 to answer any of your questions/problems regarding the theme. The team answers quickly and accurately at whatever time your problem may arise!

Hope you understand :)

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

My customers are having problems with the County/State dropdown during Checkout on mobile version.

It looks like your support time has expired, so you will have to renew your support plan in order to reach our amazing support team that works 24/7 to answer any of your questions/problems regarding the theme. The team answers quickly and accurately at whatever time your problem may arise!

Hope you understand :)

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

This problem is fixed in the latest version 2.9.6 :)

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