638 comments found.
Hi, thanks for this great theme. is it possible to add a sidebar to single product with woo commerce ? Thanks again.
Hello,
Thank you for kind words. There is no option for that. Only way you could do it is to modify this file in theme folder/woocommerce/content-single-product.php that is woocommerce file for showing single product.
Select
Hi, it seems that Visual composer is not loading, and i cant edit the pages. I can see content only in classic mode, but the backend editor is empty. Do you have any known problem, or wolkarround? Tanks in advance!
Hi,
It could be that you update WP core files to version 4.5+ and there is conflict with jQuery. Please, just update our theme to latest version 1.9, here are instructions https://themeforest.net/item/bodega-a-stylish-theme-for-small-businesses/10276763/faqs/23384 and after that, update VC to latest version 4.12, too https://themeforest.net/item/bodega-a-stylish-theme-for-small-businesses/10276763/faqs/23387After that, make sure all cache is cleared and everything should be working back fine.
Select
Thanks, it works like charm now!
Thank you for the update
You are welcome.
Bodega 1.9 is fully compatible with Wordpress 4.6? If this is not so. When you release an update? Thanks!
Hi,
WP 4.6 just came out, and we’re testing all our themes now , so far it seems that everything is fully compatible and no signs of problems 
Select
Hello! I’m using the Runway theme and the menu on the front page displays black texts before and after the scroll..which I want. However, if I go to other pages the menu text is white until i hoover over it and it turns black. I checked everything in the font setting (changed every text color option to black just to see if it would work) but its still doing the same thing. How do I change it? Thanks!
Hi,
Check please first in Select Options -> Header, do you maybe have some header skin turned on ? Maybe it’s set to light – that means that menu items will be white!
And also – in Pages -> each page, under Select Header panel, check also if maybe Header Skin is turned on.
Select
That was it! It was set to “light”. Thank you so much!
You’re welcome 
?Hi, is it compatible with Nav Menu Roles plugin? I tried to use Nav Menu Roles and Menu Item Visibility Control for visitor and user menu items. But, there are nothing appeared that can let me control them after I activated both plugins.
Hello,
We didn’t test that plugin with our theme so we cannot confirm compatibility.
You could try first to disable ajax animations in Select options > General > Settings > page transition and there set No animation and save.
After that, try to use your plugin.
Select
had a question but solved it and cannot remove this comment?
Hello,
Ok. Thank you for the update 
Select
Hello! I’m having difficulty trying to figure out the responsive slider (currently using the Runway theme)....Is there an exact size that the photos have to be in order to show the full image and also when you adjust the screen…still shows the entire image? Here is the website http://www.gerstnermd.com/
Thank you!
Hello,
To cover full HD we are using images that are 1920px in width, and height depends on height of your slider. If you have any further doubt, just contact our support agents on https://select.ticksy.com/ and they would help you.
You are welcome.
Select
Hi there, I’ve a pre-sale question: Is it possible to add blog pages? (Caramel demo doesn’t have a blog). Thank you! Katerina
Hi Katerina,
Yes of course, nothing to worry
blog can be used on any of the demos, we just haven’t used it on Caramel.
Select
Perfect. thank you! 
You are welcome!
thx, if yes, I’ll buy it
Regards Sched
Hi,
Thank you very much for kind words.
Yes, this animation for showing portfolio items on filtering is available also on our Bodega theme 
You are welcome.
Select
Perfect! Thx for your (positive) answer! So, see you soon
Sched
You are welcome 
Hello Bogeda team, I’m French so sorry for my English. I would like to know if your themes comes with french .po or .mo files ? Thank you in advance for your answer
Hello,
Thank you for taking interest in our theme 
Our theme is translation ready, so you are getting language files and you could translate each string to French.
You are welcome.
Select
Does the top bar work with the Sticky Divided Header? I can’t seem to get both to work together.
Hello,
Header top bar is hidden on scroll, so when sticky header appeared, header top could be enabled with this custom css
header.sticky .header_top {
display: block;
}
We hope this is helpful
Select
Hi Select,
I was stared to work on my website and I can use the visual composer. I get this warning:
Warning: require_once(/var/sites/j/juliawittich.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_factory.php): failed to open stream: No such file or directory in /var/sites/j/juliawittich.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 137
What shall I do now?
Thank you Julia
I can’t send any tickets, it doesn’t work.
Hello,
Try to go to deactivate this plugin Visual Composer and then to delete all files from VC on your dasahboard plugins http://screencast.com/t/HtnulnwpNlY Then follow message about required plugins within our theme and install/activate this plugin again http://screencast.com/t/GiNZyQJav
We didn’t have complaints about submitting tickets on our support forum at https://select.ticksy.com/ Please, just make sure that your support period is not expired if you need further assistance from our support agents there.
Select
I am having an issue with the centered logo in the sticky divided header creating a white space the size of the logo next to it. It seems only the white space contains the home page link at first, but after mousing over, the logo then becomes clickable as well. If someone has overcome this issue, your insight would be extremely appreciated!
Here is a screenshot of the header. Thanks!
Hello,
Please, just submit a ticket on our support forum at https://select.ticksy.com and include your site URL enclosed with wp-admin access so our developers could take a closer look and try to provide you solution there.
Select
Hi Select,
I’ve been trying to fix this issue for my clients for sometime now but I just can’t get the Logo and select slider to work on mobile ios devices. I’ve tried everything and I’m going crazy. I’ve updated to the latest version and reinstalled the plugins and refreshed my cache but it’s al not working.
Please let me know if this is a bug or if you guys know how to fix the issue.
www.florez.nl
Hi,
Please, just upload images for Select Slide images and logos that does not include these special characters in image caption like here http://screencast.com/t/ejVkfvxuI That is what causing this issue on iOS devices.
Select
Thanks so much! I would have never thought of that!
You are welcome 
hey is there any way to remove the filter on the portfolio?
Hi,
Under portfolio list settings there is option Enable Category Filter > just set No there.
Select
I don’t see that option. Can you please do a screen cast?
Hi again,
Here is screenshot of that part http://screencast.com/t/sy7TzCdeqm For any further assistance, just contact our support team at https://select.ticksy.com/ and our support agents would help you there.
Select
wordpress 4.5.3 support theme (caramel theme) ?
Hello,
Thank you for interesting in our theme. Yes, our Bodega theme is compatible with latest WP 4.5.3
Select
Hello, I get this error when trying to embed Google Map
Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
Is it normal? How can I get the API key? Thank you
Hello,
Google made some changes, and now the API key usage is necessary. We will correct this for the next theme update, for the moment, you should generate your own API key, and add it into the call for the google maps API.
Write a ticket to https://select.ticksy.com and our support will explain you the steps closer.
Select
Hi! What is the optimal images size to upload using your theme with a side menu? I uploaded my photos in 1920 px and they don’t look so sharp. Thanks, Marie-Eve
Hello,
We are using images that are 1920px in width for our demo sites, to cover full HD quality. For specific images, please, just submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL so some member of our support team could try to help you there.
Select
Hi. Simple question is it possible to have home sliders transitions set to fade instead of scrolling? like for the Fringe demo for instance. I need to switch to that for a client. Thanks for the great theme
Hello,
You are welcome. Thank you for the kind words.
Yes, animation_type param for slider could be fade, too. Here is part from our Official Manual: animation_type – this controls the slider transition style. Possible values for this attribute are: slide, fade, slide-vertical-up, slide-vertical-down, slide-cover.
Select
Thank you for the response 
You are welcome 
Hi Select team!
I have submitted a number of tickets at the support (ticksy) site, I hope to receive some comments soon please as it has been more than 24 hours. Ticket numbers below:
805631 805538 805476 805471 805470 805463 805452 805449 805448
Thank you and hoping to receiving support very soon, Ronna
Anyone? I hope somebody can help soon.
Hello Ronna,
Our support agent already working on your tickets, please, check ticksy soon.
Select