Hi,

Yes of course.Once you install our theme – there are two ways to start your work – either by importing one of our demo sites you like most (recommended way), or start your work from zero

We have included simple one-click demo import feature. And also, you could install WP locally on your PC, and import demo there, if you don’t want to import it on your live site.

Mikado

Hello,

When you use Full Screen Sections page template, you can’t have slider added by pasting the shortcode for it in Slider Shortcode field in Mikado General panel.

This page template does not include it. You can only add slider with Visual Composer’s Layer Slider element in some row that is full screen section.

Mikado

Hi again,

In your WP admin -> go to Pages -> this “conseils” page .

Scroll down to Mikado Sidebar panel, and set some Sidebar Layout to be used http://screencast.com/t/rtyzJ3DSvZd

then you have this select field under it:

1. If you leave it empty, the default Sidebar Page from Appearance -> Widgets will be used http://screencast.com/t/Wx9eb2Z0w4rV

2. If you don’t want default one, you need to create some custom sidebar in Appearance -> Widgets first , put widgets you want in it http://screencast.com/t/VRC8ufsoXa , and then choose that one for your page http://screencast.com/t/5K5Tp3DK53WC

Mikado

Thanks a lot, it was a little bit confusing

You’re welcome

Hi,

You should define some default bottom margins for your headlines.

Use this css in Mikado Settings -> General -> Custom CSS field:

.wpb_text_column h2 {
    margin-bottom: 20px;
}
.wpb_text_column h3,
.wpb_text_column h4 {
    margin-bottom: 15px;
}

just set the values you want. And you can also include top margins if you’d like.

Mikado

Thanks a lot

You’re welcome.

Hello,

The future updates for all our themes will include some solution for users to be able to enter their google maps API keys, since google is now requiring it.

For the moment, here’s what you should do:

1. you need to generate your API key online.

Read here how to do it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html

2. After you have generated your API key, find this file wp-content/themes/burst/functions.php file and there add your generated API key at the end of the line of code that is calling the google map API. So, that line of code currently looks like this: http://screencast.com/t/4TTVutZQ

And when you attach your API key to it, it should look like this: http://screencast.com/t/ookCxxgXO

So, basically it will look like this after you implement it:

Mikado

Hi,

jQuery comes with WordPress, so it’s using the default version that WordPress version includes. We’re not adding it individually in our themes.

Latest WordPress version is using the one you mentioned, ver 1.12.4

Mikado

Thanks

You’re welcome.

Hi,

Please submit a private ticket to our support forum at https://mikado.ticksy.com with link to your wp-admin panel and wp-admin credentials included and our support agents will take a closer look at problem you have.

Mikado

Hi,

There is the option for this. You can use Image Gallery element which you need to add to the page you want and inspect its settings in order to fit your needs http://screencast.com/t/splpNfkYR8Ia

Mikado

I know that, but I thought I can take advantage of the many portfolio designs you have for the theme to create such galleries…So there is no way to use those portfolio designs (masonry, text on hover, etc.) to create some image galleries?

You can use Masonry Gallery element for the most of that. First at all you will need to create Masonry Gallery items: http://screencast.com/t/IOMneMoK and than to add Masonry Gallery element to the page you want. If you need more help with this, please submit a ticket to our support forum at https://mikado.ticksy.com/ and our support agents will give you further help.

Hi,

Could you please submit a private ticket to https://mikado.ticksy.com , and include a link to your site and WP admin access, and our support agents will check the problems and help.

Mikado

ok

Tell us here the ticket ID once you submit it, so we can inform our team to check it immediately.

Hi,

1. You can either use our Mikado Slider, or Layer Slider plugin , to make a fullscreen slider, with a video background. As we can see, you’re using Mikado Slider at the moment. You have set it to have fixed height. In Pages -> homepage, when you scroll down to Mikado General panel, you will see slider shortcode, and remove height attribute value if you want it to be fullscreen http://screencast.com/t/XVboLw7y

2. In your WP admin -> check Mikado Settings -> Header -> Header transparency. Make sure it’s set to 0 (fully transparent). Also, in Pages -> each page -> Mikado Header panel, check the same.

If the problem is still on, submit a private ticket to https://mikado.ticksy.com , with a link to your site and WP admin access, so we can inspect this and help.

Mikado

I opened a ticket because there are still issues.

Thanks for following up on this, our support team will check it as soon as possible.

I meant Header image for a particualar “Blog Category”?

Hello,

There’s no direct possibility to set different title area background image for each blog category archive, all the archive pages are inheriting default title area image from Mikado Settings -> Title.

But you can achieve what you’re looking for with some custom css. Submit a ticket to https://mikado.ticksy.com with a link to your site, and our support agents will help with this.

Mikado

Hello Rainer,

If you mean on our demo site, it’s live and works properly, check http://burst.mikado-themes.com/landing/

And if you’re trying to import our demo content, here are the instructions: http://burst.mikado-themes.com/documentation/#!/getting_started_importing_demo_content

If you have some problems with it, submit a private ticket to https://mikado.ticksy.com , and include a link to your site and WP admin access, and we will help with demo importing.

Mikado

Hello,

Make sure please that you have installed the required plugins for our Burst theme, including Mikado Core (you should see a notification at the top of your WP admin about required plugins), then you should see import option under Mikado Settings tab in your admin.

Mikado

Hello,

Yes it is. It’s Burst Intro demo under Mikado Options -> Import http://screencast.com/t/fekxFI8bsf1

Mikado

Hi,

If you’re using Mikado Slider, then In your WP admin -> Pages -> the page where you’re using the slider , scroll down to Mikado General panel, and inside slider shortcode, set height attribute to your desired height http://screencast.com/t/7KdnecFoaeCq

Mikado

Perfect, thank you. This is truly a great theme! Seems I also have the not scrolling issue though..

You’re welcome. It could be caused by some plugin you’re using. But to be sure, please submit a ticket to https://mikado.ticksy.com with a link to your site, and our support staff will check it and help you.

Hi,

Submit a ticket please to https://mikado.ticksy.com , with a link to your site, so that we can see how you created the content, and help to style the text in your desired way.

Mikado

Hello,

Thanks for your interest in Burst.

1. Yes

2. By default, menu is regular on mobiles, but with some custom css our team can provide it can be made fixed on mobiles (visible all the time on scroll)

3. Unfortunately no, but we can send the links to all icons presentations, where you can see the looks of all the icons, and then you know which one you want to insert.

4. Category Filter can be used on Blog Masonry templates only.

5. We have the option to choose which template you want your archives to use, search results page is using Standard template, the one presented on our demo site.

Mikado

thank you for answering my questions. too bad for the icon picker, it would be nice to have it. ps: i can’t find the search icon anywhere on the demo site…

No problem, you’re welcome. Check this page for example, you should see it presented in header http://burst.mikado-themes.com/burst/

Hi again,

Yes, sidebar on posts can be turned off from theme options, then it will look like this: http://screencast.com/t/ZLR6urvcl3dY

and if you want , with some custom css that our support team can write for you, content can be expanded to take up full width http://screencast.com/t/hYhXvV2RnB

Mikado

oh, perfect! ok, I am looking forward to buying it. Need to look more into the features, but so far I love it. Thank you for the support!

You’re welcome

Hi,

Our support team on https://mikado.ticksy.com is handling or users requests, and average response time is within 24 hours from ticket submitting. My colleagues will process your email soon as well.

Mikado

Hello,

Here’s the error we can see in your console http://screencast.com/t/Fcm5pVt8

Most likely this is caused by some third party plugin you have installed. You can try to disable our Smooth Scroll in Mikado Settings -> General , by setting Smooth Scroll to NO.

If the problem is still on, you should disable third party plugins you added one by one, to see which one is causing this.

Mikado