39358 comments found.
Hi, how do i get a full width background with content not full width? I used the full width container and in this container a content box 1/1. The page template is 100% width. Also the default template doesnt work. What am I doing wrong? Thankyou!
Hello @Jannnneke.
A full width container with 100% width template should automatically do the job for you, you just need to make sure you set 100% inner content width option to NO from the shortcode itself.
Screenshot : http://prntscr.com/c0mq55
However if its not working for you, Please do open a support ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
Ammar.
Ohh yes thankyou! It works!
Awesome!
You are always welcome 
Ammar.
Do you have examples that can be installed directly and appear equal or are a basic template you should configure all aspects? Why the other hand I want to know if there is already a plugin or something similar to Spanish translate directly the whole template?
Hello @Alextula.
I believe you mean our demos? Yes you can install any of our demo by just a simple click and you should be all set, you can read all about our demos here : https://theme-fusion.com/avada-doc/demo-content-info/import-all-demo-content/
Regarding translation of the theme, we have a very detailed guide on how you can translate your theme to another language completely.
https://theme-fusion.com/avada-doc/translations/translating-theme/We will be delighted for you to join the largest theme community out there.
Thanks
Ammar
ty in advance
for woocomerce error is ok i found the suport>patcher in admin so it worked as for the number 2
i rely need something simple as this lay out so if you could make it will be greatly apreciated
demo: http://mythemepreviews.com/squarecode-wp/
if not i will need to move to that templates and easy digital store and dont realy want to do that 
Hello @Liumbo.
We have a number of different demos of our own which you can see on our demo page by switching them from one to another.
http://demo.theme-fusion.com/We also have 3 shop demos that you can choose from 
For more info please do open a ticket and we will love to guide you further.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
i made tiket well i tried the shop demos you offer but none is made for my project seling tutorials on line… that square code demo will be just right on the money so i hope you will help me out figuring thinks out. This is my first WP website so am totaly lost lol
But from what i seen so far in the fusion editor what am asking is not problem i guss the theme systeme looks realy powerfull.
Hello!
Yeah it’s powerful
It can build all different types of designs with our advanced options network ....
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! 
Click Here To Create An Account & Get Avada Support
Thank you!
Fusion 2.0.3 Avada 4.0.3 Wp 4.5.3
The “Fusion Editor” button is not showing up on the page editor… can you help..?
Hey @charliemmtc!
Hmm, if everything is up to date and the page builder button is still not showing, it may be disabled in your Theme Options -> Advanced -> Theme Features -> Page Builder. Can you please check that setting for me?
If you’re still having issues, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Turning it “on” worked great – thanks. I didn’t turn if “off” so I was thrown a bit. Thanks.
You are most welcome, we’re always here to help 
Hello WooCommerce update problems huh
Hey @alperaydn!
Avada is compatible with the latest version of WooCommerce, there shouldn’t be any issues updating the theme/plugin.
If you’re having issues with your site, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
@globolin, that site sells stolen work, so, $5 is a price to high for an illegal product….:)
Hey @sopedro,
You’re absolutely correct. Purchasing Avada from any site other than ThemeForest is illegal and a waste of money. I’ve flagged the comment and we’ll send a DMCA to the site in question.
Thanks!
Ryan
Updated and got this message…. Need to get this fixed ASAP. Call to undefined function wp_make_content_images_responsive() in /home/content/86/10166286/html/unity/wp-content/plugins/fusion-core/shortcodes/class-imageframe.php on line 154
Hello @bespokeartstudio.
It appears that the update didn’t go thru properly, can you please go ahead and transfer fresh theme files using the FTP method please, you can read about FTP method here : https://theme-fusion.com/avada-doc/install-update/ftp-installation/
If you need further assistance please do open a new support ticket and we will get right back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Cheers.
Ammar.
Hi!
I installed 4.0.3 and get the following warning from Woocommerce plugin: Your theme (Avada) contains outdated copies of some WooCommerce template files.
Avada/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3, Avada/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3,
Could you please advise.
Best wishes, Bence
Hello Bence.
We have already released a patch for this which you can apply from Avada > support tab actually.
Screenshot : http://prntscr.com/c0el5j
More about Avada patcher can be read here please : https://theme-fusion.com/avada-doc/install-update/avada-patcher/
If you need further assistance, please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar.
Well, I have this:
Avada Patcher: There Are No Available Patches For Avada v4.0.3
http://i.imgur.com/vKYkkUn.pngHi there
mmm, there must be an issue specific to your installation and I would suggest that you create a support ticket using the link below so that our support team can take a closer and assist you
I can conclusively confirm that there are several patches available for Avada 4.0.3 -> http://d.pr/i/f6zd
Click Here To Create An Account & Get Support
Thank you, MB
please where do i purchase the home app creation video used on the home page of the agency video. very urgent. thank you.
Hello!
That one came from Dissolve.com but can also be found on other sites. Here is the link: http://dissolve.com/products/042-19H002-016
Hi, Sorted the error with fusion. I did a clean install again! another issue i am having on the demo is that none of the videos are showing up?? can you help with this? Example is http://avada.theme-fusion.com/agency/services/ has videos on the header, but my ones are not there in the demo install?
Hello @ACE1988
That is actually our Fusion slider, have you imported the complete demo ? If yes then you should have gotten the video as well however here is a guide on where you can get the demo videos and images from if you need to use them.
https://theme-fusion.com/knowledgebase/how-to-get-stock-images-used-on-our-demo/Hope that was helpful, if you need further assistance with this we are just one ticket away from you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi. A few questions before buying.
1 – has the system a Landin logo page template? I only need a landing page with logo and background image before showing the final web interface. 2 – can I set the administrator in Spanish? 3 – Are all the finished demos included in the purchase?
Hello @pais404
1. Yes you can indeed have a landing page by using our Blank page template and putting a full width container background image with the logo image in center using the image frame shortcode.
An example of this can be seen here : http://avada.theme-fusion.com/coming-soon/
2. Yes you can indeed, our theme is 100% WPML ready so you can use any language you want to.
3. Yes, All of our demos are included with the theme purchase and can be imported using 1 single click.
More info about the demos : https://theme-fusion.com/avada-doc/demo-content-info/avada-demos/
We will be delighted for you to join the largest theme community out there 
Thanks
Ammar.
thanks!
Anytime 
How it is possible to hide post’s photo in Widgets in Avada Tab/Popular Posts Order By? I think if i can hide the featured photo it will be more better and will loook nice.
Hello @hazratgul.:
You will need to use a custom CSS code for that, we will love to check this out but need you to please open a ticket with us and put your complete website details, we will get right back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
Thank you I know you will help me like always love you Avada Team
and We love you too 
Cheers.
Ammar
ok nevermind it worked when viewing it in non-preview
Hey @kaileingang.
Awesome to hear that you have worked this out, if you need any further assistance we are just a support ticket away from you 
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
Ammar.
Hi,
i need some urgent help. Installed the theme fine, but getting this error on every page. “Fatal error: Call to undefined function wp_make_content_images_responsive() in /home/iappr/public_html/wp-content/plugins/fusion-core/shortcodes/class-imageframe.php on line 154” can you please help. Thanks.
Hello @ACE1988
This looks like that your theme installation did not go smooth enough and some of the important files must be missing from there, i want you to please download a new copy of theme from your themeforest.net account and then use the FTP method to install theme. You can read all about the FTP installation here please : https://theme-fusion.com/avada-doc/install-update/ftp-installation/
However in case you still face the issue, i want you to please go ahead and immediately open a support ticket with your complete website details and one of our support rep. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thankyou for choosing Avada.
Ammar.
Hi Ammar,
i have submitted a support ticket and hope this can be resolved asap as my client is eager to get the site running asap.
Hello @ACE1988
Our support reply to every ticket the order they come in, we will get right back to you as soon as possible 
Cheers.
Ammar
How can I make an affixed sidebar menu?
Hello @bloodytom.
Right now we don’t have an option to make the sidebar menu area sticky and you can use a 3rd party sticky widget plugin or custom CSS for this. However if you use our side header you should be able to see the menu area stay at its place if the content is under the screen resolution, an example of this can be seen here in our demo depending on your screen size : http://avada.theme-fusion.com/hotel/
If you need further assistance with this, please open a support ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
Ammar.
Hi,
When i add in a page module “Recent Work” i need remove the animation about layer with two button circle ¿It is possible?
Thanks
Hello @Aleteodigital.
Yes, it is very much possible and can simply be disabled from theme Options > Extras > Featured Image rollover
Screenshot : http://prntscr.com/c078ai
However if you need further assistance with this, please do not hesitate to open a new ticket and we will get right back to you on this.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
Ammar.
Is there a way to force the portfolio grid page to align the row to the same height (based on the longest title). This is the current status: http://d.pr/i/16eSU
You can see that once the person name is longer (ling second name for example), then the frame of the portfolio item is pushed down and break the grid all the way to the end of the page.
Is there a way to prevent this from happening? Thanks! WebScope
Hello @WebScope
Yes, you can use a custom CSS fix for this to assign a min-height value to all the grids to make it look uniform, however if you need detailed assistance on this please do open a new ticket with complete website details and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
Ammar.
Many thanks! I’ll post this on your support forum.
Sounds great!
Just to clarify, our forum is a community forum where users to users interact. Support from ThemeFusion comes through our ticket system, which you can get to by following the steps above in the link.
Thanks, we look forward to helping you!