3195 comments found.
Hey please tell me when i share product blank image appear please test facebook share from this link
http://www.kerrybog.com/product/backpack-ethnic-jacquard/i want to share my product with my product image
Hello,
Try to use this plugin that will allow you to specify which image will be used for facebook sharer https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/
Or try to add it manually by placing the following code snippet into your child theme functions.php file
function fb_opengraph() {
global $post;
if(is_single()) {
if(has_post_thumbnail($post->ID)) {
$img_src = wp_get_attachment_image_src(get_post_thumbnail_id( $post->ID ), 'medium');
} else {
$img_src = get_stylesheet_directory_uri() . '/img/opengraph_image.jpg';
}
if($excerpt = $post->post_excerpt) {
$excerpt = strip_tags($post->post_excerpt);
$excerpt = str_replace("", "'", $excerpt);
} else {
$excerpt = get_bloginfo('description');
}
?>
<meta property="og:title" content="<?php echo the_title(); ?>"/>
<meta property="og:description" content="<?php echo $excerpt; ?>"/>
<meta property="og:type" content="article"/>
<meta property="og:url" content="<?php echo the_permalink(); ?>"/>
<meta property="og:site_name" content="<?php echo get_bloginfo(); ?>"/>
<meta property="og:image" content="<?php echo $img_src; ?>"/>
<?php
} else {
return;
}
}
add_action('wp_head', 'fb_opengraph', 5);
Regards
Hello,
We’re interested in purchasing this theme but have a few questions before we do.
Is it possible to add these sidebar filters to the theme for our affiliate store and how?
Shop by:
1. “Brand” 2. “Store”
And is it possible to make the sidebar for “Categories” to be collapsible, so that when you have a lot of categories it won’t appear too long on the site?
We will appreciate a fast response.
Thanks
Hello,
Thank you for your interest in the theme.
1. Yes, you are able to create attributes “Brand” and “Store”, add their terms to some products and then show “Layered navigation” widget (filter widget) by brand and by store.
2. Unfortunately, there is no such feature in our theme. But it is easy to achieve with a small code customization. Just contact our support center and we will help you.
Regards
Hey please tell me why wordpress take to much time to upload images . even 432kb size image take too much time
Hello,
Actually it may depends on a lot of things, and we can’t say you exactly the answer. Maybe its because of your slow server performance or some additional plugins, but it can’t be caused by our theme.
Regards
Hi there, This theme is amazing, but how do I update it without losing everything? Also, when someone replies to a new order email, it emails me instead of the client. I’ve changed the email under woocommerce->settings->emails->”From” email, but it hasn’t made a difference. I’m still getting the replies. The New Order emails are still coming from my email address as well. Thanks!
Hello,
Thank you for the comment.
If you didn’t change any files in our theme folder you will not loose anything after theme update. If you need to make some files changes we suggest you to use child theme https://codex.wordpress.org/Child_Themes
As for email settings you would better contact WooCommerce plugin support since it is not relevant to our theme and we don’t know why is it works in this way.
Regards
It’s failing to upload the new updated file. Do I need to change the folder name? Isn’t the child theme contained within the old folder?
Child theme is a separate theme folder that you can find in the downloaded package from themeforest. Before uploading try to install this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ or upload your theme through the FTP client.
I just uploaded the theme via FTP. Thanks for your help. Everything is running seamlessly.
Great, you are welcome!
Hello, presale questions. How many widget areas do this theme has and where are they? Also can I add custom labels for the products like free p&p or any others like the sale or sold out labels? Thank you.
Hello,
Thank you for the question.
Here is a screenshot of our Widgets page screen so you can see how much areas do we have
There are only “Sale” and “Sold out” labels for product in our theme.
Regards
Hello
We hope you are well.
Currently We are working in Videohive, But we like to start working on web design too.
We have a question about making wordpress themes.
How long does it take to create a wordpress theme like yours ?
And how long does it take to be professional in creating wordpress themes?
Many thanks for your time.
Best Wishes,
Digiphic Studio
Digital Graphic Productions
http://www.digiphic.com
https://videohive.net/user/digiphic
Hello,
Thank you for contacting us.
It is really hard to say how much time needs to become professional in wordpress development. As for us it is infinite process 
As for this theme so we spent seven month to release version 1.0. And after that we spent more 4 month for all updates and now version 2.0 is already available 
Regards
I want to add order counter with products . i want to show the total order of products with products. with tell me how can i ??
Hello,
Unfortunately, there is no such feature in our theme.
Regards
Can you add this feature? ?
At the moment we are not planning to add this. Do you have an example how it should look and work?
Okay, we got your opinion. But we afraid that this feature is nor theme territory. Probably you will need to find some plugin for that.
Can you help me to suggest plugin bcz i am new on wordpress .
Sorry, but we don’t know any plugin that will fit your needs, so we can give you useful advice here.
can you customize this for me ?
Unfortunately, we are not available for any custom works at the moment because of lack of time. Thank you for understanding.
Okay Thanks
Please tell me how to customize the time in countdown timer ??
HI,
You can add countdown timer to the page using Visual Composer element and set your date here. Or you can also set “Sale” price schedule date for some particular product to display timer on the shop page or single product product page.
Regards
Please tell me where is the option after insert in page. I have already check the setting of countdown timer but there is no option related to time set
You can see it when you edit this element on the page with Visual Composer
After setting this date 2016/07/13 the counter show 0 days 0 hours 0 min 0 sec and if i don’t set date this counter start 851 days 11 hours 15 min 10 sec. if i set year 2016 then it shows all things in zero , if i set 2017 then counter calculates . please fix this error
Of course it will show 0 days. 07.13 is already past date. Try to change to 2016/08/13
But if i want to add date of same month then ??
Now it is 08 – August month. So add any date that is bigger than 2016/08/14
Hello,
To create “Mega menu” dropdown with multiple columns like our “Shop” item on the demo site you need to create a new HTML block in admin panel with Visual Composer (to enable VC for this post type you need to go to Visual Composer -> Role Manager -> Post Types and choose custom then select all post types). You can set it’s layout as you wish. Here is some example from our demo https://docs.google.com/document/d/1n5NuC2NhENQ6FygLzlyAmDz6nTiFH2ryrQ-4ZjfoRYw/edit?usp=sharing After that you just copy this block’s shortcode (ex.: [html_block id=”20396”]), go to Appearance -> Menus and paste it to the desired menu item’s description field. If you don’t see “Description” field you need to check it to be shown in the “Screen options” in the right top corner on this page. Also change it’s design to “Set sizes” and change dropdown sizes. Check the screenshot
Regards
ok i will try
Thanks
Warning : Division By Zero from Woo commerce product Archive Customizer, how to fix this ?
Hello,
Are you able to provide us a bit more details about the error you get? Does it appear only with our theme, or with standard one also? To get fast resolution of the problem please create a topic on our support forum and provide your details http://xtemos.com/forums/forum/basel-premium-template/
Regards
Hi, do you also support a vertical main navigation layout?
Hello,
Thank you for your question.
If you are talking about vertical header layout, so no, our theme doesn’t have such feature. But there are vertical navigation widget that may fit your needs, check how it looks here http://demo.xtemos.com/basel/home-fashion-flat/
Regards
Love the theme! Is it possible to change the price of an item when the user selects size for example?
Hello,
Thank you for being interested in our theme.
Sure, you can create variable product and set different price for each variation (means for each size).
Regards
Ok thanks, my client requires 3 pricing options per product – do you have an example of how this would work?
Sure, here is an example for you http://demo.xtemos.com/basel/shop/other/bicycles/y-pure-fix-whiskey/
Instead of bike images can be your sizes (X,XL,M etc.) or any other selector or simple dropdown.
Hey please tell me where is the option of upload image in promo popup . i want to add a custom image in left side with right side text..
Hello,
Of course, you can customize the promo popup view in Theme Settings -> Shop -> Promo Popup.
Regards
Please tell me the proper path where is the upload image button of that image where you mention the size of images in promo popup.
As you can see in Theme Settings there is a field to upload image for popup background, or you can place it as an HTML tag to make it look as on our demo site
Thanks
Hello,
Nice theme!. GLWS… Would it be possible to let us know where you found so many free stock images for woocommerce products demo?
Hello,
Thank you for your comment.
As mentioned in our theme description all images are not included in our theme download package. And they are not free stock images, so if you need them you can try to find in Google search by picture.
Regards
Thanks friend,
Did you requested permission from Asos for using the images in demo? thats gonna be my question 
We have used images from different resources, both stock and free. But we don’t distribute them with our theme, we use images only to showcase our demo. If you have more questions please write us through the contact form on our profile page 
Thank you
Hello! Have to say, great theme, good work!
One question, why is visual composer not avalible for “projects”? (Portfolio)
Best regards, Miska
Hello,
Thank you very much for your comment.
To enable VC for this post type you need to go to Visual Composer -> Role Manager -> Post Types and choose custom then select all post types.
Regards
Oh, my bad. Thanks for this information.
I am trying to figure out where to change the color of add to cart button. This button is pink with red text. Not very pleaseing for the eye.
I only manage to find primary and secondary color to change in the theme but these doesn’t change to add to cart button / show cart button.
What am I missing?
Best regards, Miska
Hello,
There’s a problem with the responsive menu.
When you click on main category, i guess that you must go on that category. The right sided arrow may be enough to find the subcategories.
Here’s my project: ?
Hello,
Thank you for using our theme.
Yes, it is small interface issue in our mobile menu. Unfortunately, there is no quick solution at the moment, we will fix it in the next update. But now we suggest you just to add sublink to the “Nunta” item called for example “All Nunta” and make it lead to the Nunta category.
Regards
Hello
Is there a setting that i may use “All Nunta” menu url only for mobile menu?
Another isue/option: What can i do to add a function for the category page to show all products from there, not only 12 or other number that i use from the admin settings?
Thanks a lot!
You can create different menus for desktop and mobile in Appearance -> Menus.
Unfortunately, there is no such feature in our theme 
Do you support RTL for arabic language?
Hello,
Unfortunately, we didn’t test our theme with RTL direction so we can’t say how it will look.
Regards
@xtemos since the update the promo popup is not working anymore… everything is enabled… what now? I get the cookies banner… but the popup not anymore… and just launched my shop today.. 
Hi,
The only one change was made with promo popup feature is adding an option to disable popup on mobile devices. Please check it in Theme Settings -> Shop -> Promo popup. Or create a topic on our support forum and provide your login details so we could check why it doesn’t work http://xtemos.com/forums/forum/basel-premium-template/
Hi, i remove the “Basel price filter” at “shop filters” widgets. but it still show the filter at my shop filter. How to fix it?
Hi,
If you don’t want to use our custom price filter widget in the filters area try to add the following code to your child theme functions.php file
add_filter( 'basel_use_custom_price_widget', '__return_false', 10 );
Regards
As promised
https://ciencia.com.au/
Oh Ps – has newest update added the “processing” animation / notification on check out (paying)?
Hi,
WOW it looks amazing, even better than our demo site
Thank you very much for posting your web-site here.
Yes, checkout was fixed in the last update. Just check how it works on our demo.
Regards
Thanks guys
I will have to run the update over the weekend some time! x