39357 comments found.
hi, i use Avada theme with photography demo. I have chosen as Header Layout the sixth. On Google Chrome the menu is not visible and only shows a black screen. How do i fix it? Thank you
Hi there
I suggest creating a support ticket using the link below and our support team can provide some guidance and assistance
Click Here To Create An Account & Get Support
Thank you, MB
I have successfully install avada theme on my www.adoreinfotech.com/wordpress_a . and home page appear perfectly. but when i am open any other pages its show 403 error. can you please help me.
Thanks & Regards Adore Infotech
Hi there
I suggest creating a support ticket using the link below and our support team can provide some guidance and assistance
Click Here To Create An Account & Get Support
Thank you, MB
Hi Guys. Really excited about 5.0 coming soon.
i have a quick question regarding the new fusion page builder. I am currently on 4.03. I have built a site with modals in columns, the content of the modals is also in columns. Please see here: http://test.localebiznet.co.uk/bikes-bits-goodies/
is the new update likely to break this?
Thanks in advance for your help Hoey
Hi there
There will be no problem with that. Our team has taken great care in ensuring that updating to Avada 5.0 does not compromise or negatively affect existing layouts and configured options.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
come on update your builder there are a lot of features missed
Hi there
Thank you for your feedback. The Fusion Builder as of Avada 4.0.3 is purpose built and much loved by our customer base. However, we listened to our customers and our team go to work in building a brand new Fusion builder that will be released with Avada 5.0, coming real soon
You can read all about it here:
- 5.0 Building the Future -> http://bit.ly/2betKmp
- 5.0 Landing Soon -> http://bit.ly/2c2b9Ab
- Important Changes Coming in Avada 5.0 -> http://bit.ly/2bdSMSX
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hello. Submitted a ticket and even paid for extended support on Thursday August 18. Have heard nothing since 
Been 5 days. “Hi There!
Your ticket has been received and is ticket 108377”
Was the last automated message on Thursday.
Hi there
I have checked our system and your support ticket #108377 was replied to by our support on August 18th @ 10:12am EST as you can see here -> http://d.pr/i/1auxZ
I have just resent our previous support reply, and as our support system is email based please be sure to check your email inbox for our reply. Also double check your SPAM folder
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hi Michael, Thank you for your reply. Received the resend, can assure you there is no trace of the first email in my Inbox not my spam folder etc. I checked those continually before posting. Replied to your resend, the proposed solution by Salman to this issue looks good but Im still somewhat in the dark as to where to insert the modification to the functions.php file. Submitting a new ticket referencing the original ticket number will reestablish contact to Salman? Many thanks.
Hello @robynscott
Good to hear that you have finally received our response, we will get back to you on the ticket shortly 
Cheers
Ammar
Thank you Ammar
Salman replied quickly – followed his instructions – and his solution to this issue worked like a charm. Many thanks.
Hey @robynscott!
Awesome to hear that we could help
Cheers!
Ammar
Hi…
How do I embed an HTML5 game into a header position?
Thx.
JD.
Hi,
How do I add an HTML5 game into a header “Slider” position at the top of my webpage?
Right now I’m I’m using a Fusion Slider with a Vimeo video.
Thx.
JD.
Hi there
The only way to achieve what you are describing here, adding in custom content in place of a slider would be to:
1 – Implement a custom solution that replaces the slider at the head of the page and is configurable using the available options
2 – Not activate a slider for a particular page and then add to the content of the page, at the very top a fullwidth section and to that an Avada code block element to
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hi,
Very interested in buying the theme. Quick questions. Is there a way to add shopping cart to any of the design templates? Or is it just restricted to the ones with shopping cart designed already? For example, what if I want to add a shopping cart to the Avada Cafe template? How would that work? I would need cart/checkout pages designed for that template specifically. No? Is there any easier way to do it with any design template I wish?
Also for the design templates/demo that already have a shopping cart in them, is there a way to disable/enable this functionality. I mean I launch my business website without online shopping but then I introduce online shopping later on.
Thanks, Faizan
Hi there
To answer your questions:
1 – You achieve this by installing and activating the Woocommerce plugin which is design integrated and 100% compatible with Avada. You can see it in action in these two Avada demos:
2 – Using the Woocommerce eCommerce plugin is not restricted to any of our demos, it is installed and used in conjunction with the Avada theme so therefore even if you do not use a demo as a design starting point and set up your own design, the plugin works perfectly
3 – Take a look at the two demo examples above. As stated, the Woocommerce plugin is design integrated with Avada but we do not modify the plugins functionality. Here are some of the Woocommerce help files that I suggest that you read through:
- Woocommerce main site -> http://bit.ly/29q9WBs
- Getting started with Woocommerce -> http://bit.ly/2bi6Z33
- Woocommerce documentation -> http://bit.ly/2bLMfBu
4 – Yes you can, by disabling the plugin itself or simply not installing it until you are ready to launch your online shop
We will be delighted for you to join the largest theme community out there
Thank you, MB
I have a dev site running locally on MAMP do I need a second license for Avada before migrating the site to a live domain, if I plan to run both sites concurrently?
Hello @SilverMM
No you don’t only live sites that are accessible by internet and to the public requires a license so you can use same license for the both localhost and live server, however in future if you plan on creating a new live site then you need to purchase a separate license so in short 1 license can not be used for 2 live sites.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Cheers.
Ammar.
On this demo shows as masonry gallery style: http://avada.theme-fusion.com/photography/portfolio-items/lifestyle/
How is it done?
Hello @nodos
This is simply created using our different column shortcodes and inside each column an image frame shortcode, you can read all about Image frame shortcode here please : https://theme-fusion.com/knowledgebase/avada-shortcode-list/#frames
Thanks for choosing Avada
Ammar.
The demo Preview button on your Themeforest.com sales page is not working?
Seems to be resolved. The agency, cafe demo, theme doesn’t work properly on the Ipad Air Pro??? or for any other Ipad I have as well??? 1- The fixed Nav menu won’t stay fixed, and links links seem in-effective, is there a fix? Please advise
Hello @raqueta69.
There should be no issues across any tab or any other device for that matter and all our demos as well as our theme is 100% responsive. Can you please create a support ticket with your website and the issue you are facing along with the screenshot please so we can assist you precisely?
Click Here To Create An Account & Get Avada Support
Looking forward
Ammar.
Hello, Can we upgrade to wordpress 4.6 safely?
Hello @Spazio8
Yes you can for sure Our theme is 100% compatible with the latest version of WordPress.
Cheers
Ammar
Hi I would like to buy this thema. I have two questions: 1- is possibbile, with the builder, create a colored transparent overlay on image background? 2- The theme with which plugin is compatible wishlist? Thanks for your attention
Hello @almazzaglia
1. Will require just a bit of custom CSS but yes its definitely doable with our theme and something similar can be seen here : http://avada.theme-fusion.com/lifestyle
2.I am not sure about this particular query, we have never tried any wishlist plugin with our theme but the WooCommerce extensions work well with our theme for sure .
We will be delighted for you to join the largest theme community out there
Cheers.
Ammar
Thanks for the reply. Best regards
You are most welcome
Cheers.
Ammar.
Hello. Can You tell me how can I get two lines above and below main menu instead of one?
Hello @levkirakosyan.
Please try this code inside Theme Options > custom CSS Tab
.fusion-main-menu > ul > li > a{border-bottom: 3px solid !important;}
.fusion-main-menu > ul > li > a:hover{border-bottom: 3px solid #colorcode !Important;}
Hope that will help, if you need further assistance please do open a support ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar.
I got a notice that my WP site running Avada would be automatically updated to 4.6 in 3 days by my hosting company. Is the current version of Avada 4.0.3 have any issues with WP 4.6?
Hello @reggiescott
Yes, you can safely updated to the latest version of WordPress as our theme is 100% compatible with it
Thanks
Ammar.
I have purchased your theme.(regular) I have a question.
Use the AMP activated brought for testing on my computer is not online. If, when I connect to the formal domain, should you buy a theme to add?
Hey @ycscharles!
If you’re creating a development site on your localhost, you can use the one license for both the local development environment and your live website. You only need to purchase another license if you wish to use Avada across multiple sites that are accessible to the public. You can read more about ThemeForest’s license policy here:
https://themeforest.net/licenses/standard
Thanks!
Ryan
Hey guys—when does version 5.0 get released?
Hey @kenergizer!
We’re working away on the Avada 5.0 beta and hope to have it released in approximately three weeks. This timeline is still very fluid, so the three weeks is only my best guess as of today.
Thanks!
Ryan
Hey thanks for the fast reply, Ryan! One follow up. I confess to being totally frustrated with the page builder in 4.0. We’d love to see a WYSIWYG page builder (the way that Thrive Themes or ClickFunnels does it). Is that what you’re doing in 5.0? Thanks again!
Hello @Kenergizer
The new builder is actually a total remake built from scratch, it has some awesome new features and is also blazing fast, you can actually read all about it here : http://theme-fusion.com/avada-5-0-building-the-future/
Cheers!
Ammar.
Hi Theme fusion team, I’ve just installed the theme and i now need to use the revolution slider.. could you tell me how I activate it please? Thank you, Paul
Hey Paul!
After installing and activating Avada, you can install the Revolution Slider from the Avada -> Plugins page of your WordPress admin panel. Please refer to this article for more information about installing the included plugins:
https://theme-fusion.com/avada-doc/install-update/plugin-installation/
If you have any further questions, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Thank you Ryan. With regards to fonts, how does one install new fonts? Thanks, Paul
Hello Paul, you are most welcome and everything regarding custom fonts can be read here in our detailed doc post : https://theme-fusion.com/avada-doc/options/custom-font/
If you need any further assistance please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Cheers.
Ammar.
Hi ThemeFusion – Do you have an extended licence option for this theme? I would like to use the theme multiple times.
Hey @goosh!
The extended license that you see available on ThemeForest is not for multiple sites, it’s for using Avada in a product that is for sale. At the moment, ThemeForest don’t offer a multiple use license for any WordPress themes on the market. If you wish to use Avada on multiple sites, you will need to purchase an individual license for each of those sites.
Thanks!
Ryan
Wondering if there is some way of getting a notice when posts do not exist in a particular category using the recent posts shortcode?
Hey @danwin7!
Hmm, at the moment there is no method of displaying a notice when no posts exist in the category when using the Recent Posts shortcode. If this is something you would like to see added to Avada, please email your suggestion through to support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed by our development team.
Thanks!
Ryan
