286 comments found.
Hello, I just purchased this theme.
Has anyone test that Visual Composer works with the theme?
Thank you
Hi,
Thank you for purchasing.
We wouldn’t recommend to use Visual composer as it might have design and script conflict with theme content builder. Also you can create pages which you saw on demo site using theme content builder.
Here is detailed instruction about how to use it http://themes.themegoods2.com/grandportfolio/doc/create-a-page-using-content-builder/
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I have been using your theme, and I’m having a problem with the pricing structure. I have set a featured package but how do I get this to stay in the middle? Each time I load the page it is in a different place. I am wanting the block button to be the middle featured item.
Also can I style these boxes and increase the space inside so the text isn’t touching the edge?
I have tried submitting a ticket but its saying my key isn’t valid.
Thank you
Hi,
Thank you for purchasing.
1. Please use this plugin. You can use drag&drop to order pricing items. http://wordpress.org/extend/plugins/post-types-order/2. Really sorry, there is issue with purchased code validation recently. It should be working fine now. Please submit the ticket here https://themegoods.ticksy.com/
Hello – great theme – Only 1 question…
How do I change the “Recent Projects” text in the pop-up menu. I would like to change it to “Floorplans” or somethign like that. Thanks in advance.
Hi,
Thank you for purchasing.
You can change that part via po file translation. Here is the instruction http://themes.themegoods2.com/photography/doc/translations/
Whenever I use header with video background my text disappears and it is only a video with an overlay but no text.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi there, I bought the theme yesterday and currently working on my website and wondering, is there any way that I can change the menu colour? I looked up the CSS but don’t know which one I should change. All I want is just change the menu font colour when mouse over (hover) Please let me know. Thank you
Hi,
Thank you for purchasing.
Could you please open Appearance > Customize > Navigation > Colors and change “Menu Hover State Font Color” option.
Thank you for your comment and I’ve already tried that and didn’t work 
I’m using Publisher theme and seems the hover option is not working on that style.
Do you guys have any other solution?
Hi,
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
is there an option for adjusting the margin/padding for the logo? mine is stuck to the top of the page. Also the mobile version of this theme is very sloppy (the heading text on the about page for example), i had to do some custom coding so that the logo doesn’t wrap the menu icon to the next line. the logo also distorts when you scroll down on the mobile version, can you tell me what file to edit to stop this from happening? Really disappointed with the mobile version, the menu is also not what i would consider standard, wouldn’t have purchased the theme had I known how poorly designed it was for mobile.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, I’m having an issue when updating the new version.
Download failed. Could not open handle for fopen() to /tmp/grandportfolio-v1.7.1.installable.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1468937941Signature2BU5v03V3aEaIk4IS8JAKsBPmiJg3Dresponse-content-dispositionattachment3Bfilename3Dthemeforest-14496218-grand-portfolio-responsive-portfolio-wordpress-theme-Ptz09q.tmp
How can I fix that? I’m at version 1.4 and wanna update to 1.7. Is it the problem since I skip some versions?
Hi,
Thank you for purchasing.
Could you please follow instructions about how to update theme here please http://themes.themegoods2.com/grandportfolio/doc/how-to-update-the-theme/
Hi! I love the template but I’m having an issue setting up the home page (I’ve looked through all the docs….). I’m trying to mimic the Architect Grand Portfolio demo homepage, and while I’ve set up a Gallery page (that’s set to my appropriate gallery), I cannot get the heading text to overlay the gallery images on the homepage! It’s just simply the images, and I don’t see anyway to add any text that would overlay each slide…. Any help?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, I bought your theme grandporftolio on sunday, but I have problems with this theme, when I choose the classic theme demo my page don’t change as classic theme why???
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
It becomes not responsive after I have “Combine and compress theme’s CSS files” checked. Please fix.
Hi,
Thank you for purchasing.
Could you provide URL of page which has issue please.
Hi!
Is it possible to just show the instagram feed on the homepage? And is it possible to make it one row instead of two? Where do i edit this?
Thanks!
Hi,
Thank you for purchasing.
1. Yes I can suggest custom CSS code for you to change that. Could you provide URL of your site please.
2. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi,
Could you please disable coming soon plugin so I can see your site please.
Can you try again? Its disabled now.
Hi,
Could you please open Theme Setting > Script > Custom CSS and add below code.
#footer_photostream
{
display: none;
}
body.home footer_photostream
{
display: block;
}
Hi, this seems to block it out completely, also on the homepage. Any idea why?
Hi,
Sorry please put this code also.
body.home #footer_photostream
{
display: block;
}
Hi,
I just purchased your theme Grand Portfolio. I read the manual how to install the theme and tried to upload the file “grandportfolio-v1.7.installable.zip”. Wordpress won’t upload this file. I then unpacked the file and was looking for another ZIP file to upload – but unfortunately I couldn’t find one. Can you tell me what to do? Is the file the right file to upload?
Thanks,
Alisa
Hi,
Thank you for purchasing.
Yes that’s correct file. Could you please make sure your server file upload size limitation is larger than 15MB.
If so and you still have the issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I created a new gallery post to phone the front page of my site. I have it selected in the content builder with the right gallery selected. But nothing seems to show up. It’s just an empty space
*put on the front page
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, i am using http://themes.themegoods2.com/grandportfolio/landing/blog/blog-grid/?slider=slider how can i create the header slide show? is that a Gallery? how can i create it?
and i get this message “Invalid username and access token” at the end of the homepage on the left.
Hi,
Thank you for purchasing.
1. Please select slider category option in Appearance > Customize > Blog > Slider.
2. First please make sure you have the latest version of theme.
Due to the recent Instagram API changes, in order for the Instagram photostream and widget to continue working after June 1st 2016 you must obtain and save a new Access Token by using button in Theme Setting > Social Profiles > Instagram Access Token. Apologies for any inconvenience.
Please also clear Instagram access cache in /wp-content/uploads/grandportfolio/instagram/
Thank you so much, from where i can remove this stuff in Yellow:
http://image.prntscr.com/image/08bc93ba7c1544e1a1f4626b9c8dec51.pngHi,
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, I see your awesome theme supports video. Is there a way to not make it full screen/width? Also, in the full width example I can’t seem to find the stop/play/pause buttons. For http://themes.themegoods2.com/grandportfolio/demo5/
Thank you
Hi,
Thank you for interesting.
Yes you can also make it displays in fixed width instead too.
Hello guys,
I would like to purchase your theme for my website, i’m currently using Valenti and I would like to switch to Grand Portfolio. Does it include a set up documentation ? Is it easy to switch template ? thanks
Hi,
Thank you for interesting.
Yes if it’s default WordPress functionality for example post, page content you can also use it on Grand Portfolio theme too.
Hello,
I can’t seem to find the content builder when writing a new post? Did it disappear, I don’t know, how can I enable it? thank you
Hi,
Thank you for purchasing.
Currently content builder support only page content. Post is not support yet. We will consider to add it into the future if there are many requests from customers.
Hi,
Really nice product. One question, how/where do i edit the copyright row?
Thanks!
Regards,
Sten
Hi,
Thank you for purchasing.
You can change copyright text via Appearance > Footer > Copyright
Hi, I am wondering how to change the padding in the header? Specifically the #logo_wrapper padding. Instead of 0, I would prefer 10 0 0 0, otherwise the logo touches the top of the page. I could find it in the css files, but would prefer to do it under settings if that is possible. Other themes allow to choose header height and logo padding. Both I cannot find in your customization settings. Thanks,
Hi,
Thank you for purchasing.
Could you please provide URL of your site please.
