43 comments found.
when i try to upload the theme, i get the following error:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
help!
Hello,
You can seek help in this public article and if that doesn’t help, please submit a ticket to our support forum and we’ll lend you a hand.
Elated
How about cyrillic fonts for this theme?
Hello,
We don’t have any cyrilic fonts implemented in our theme by default, sorry about that.
Elated
Hi is there any theme support for a calendar plugin?
Hello,
Theme doesn’t come with calendar plugin, so you can try to use some 3rd party plugin in order to extend theme functionality in that way.
Elated
Hi, Can this site be made into a subscription only page.
Hello,
Theme is compatible with Contact Form 7 plugin, so you can create subscription form with it and then you can connect it with your mailchimp account with this plugin https://wordpress.org/plugins/contact-form-7-mailchimp-extension/ or you can simply use predefined form for mailchimp or some other mailing platform.
Elated
Hi, I am planning to install de plugin Polylang and I´ll need to know if this theme is internationalized?
Hello,
Yes, all labels are translatable. Our theme is compatible with WPML plugin for multi language site or you could try with Polylang.
Best,
Elated
Thanks 
You are wrelcome!
There is a ‘shares’ widget in the sidebar of a few examples. How do I add this to my site?
Hi,
You need to include desired widgets in Sidebar widget area. It can be done in Appearance > Widgets https://www.screencast.com/t/HyAMpgNufo . If you need more help regarding this issue please submit a ticket to our support forum and our support agents will gladly assist you there.
Best regards, Elated
Is there anyone who has used it? Please gimme the link of any live website…. I want to see it in live and not the demo. Thaks guys
Hello,
Thank you for interesting in this theme!
We don’t have base of live websites. You could check here in comments or on this link through the public tickets https://elated.ticksy.com/tickets/. You should be able to find some live websites there.
Elated
Hi, I’ve downloaded the theme and installed it without problems, although none of the plugin’s are activated and require additional purchase. This goes for both Revolution Slider and Visual Composer. Any help with this would be greatly appreciated. Thanks
Hello,
We bought extended license for these plugins (Visual Composer and Rev Slider), and we can’t give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists.
Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don’t get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.
You can ignore messages about activation these plugins, you have/get inside Plugin settings.
Elated
Excellent theme – was tearing my hair out finding a theme my tech-challenged client could tolerate and this one is elegant, beautiful, and well organized. Now I would like to white-label it – how can I remove the ELATED-THEMES link from the socket?
Hello,
Thank you for your kind words!
Can you please submit a ticket to https://elated.ticksy.com , and make private ticket, with a link to your site and WP admin access credentials, and our support agents will check this.
Elated
We followed the steps in the document of the theme(newsroom). We tried many times to import content but the import function always stopped at 90% for hours. How can we to finish the import job ?
Hello,
Can you please submit a ticket to https://elated.ticksy.com/ and make a private ticket with WP admin access and the link to your website? Then our support team will check this and help you.
Elated
Great theme. Could you let me know what the default fonts are for the headings? Would like to use the H2 font on other areas. Thank you.
Hello,
Thank you for your kind words. For the heading fonts we are using this font-family ‘Old Standard TT’ You are welcome.
Elated
Thanks guys but there’s a condensed font set as the default for H2 Style. I’ve tried Old Standard but that’s the serif font that’s used for section headers.
No worries, got it now. Cheers.
Glad to hear this. Thank you for the update.
Hi guys. Sorry, I have a new question.
I’ve opened the theme today to make some minor changes and noticed there’s no space between the bottom of the menu bar and the beginning on the main content.
I cannot find an obvious place to re-introduce this space. Could you give me a clue please?
Thank you
Hi again,
In Elated Options > Content you could add desired values for padding http://screencast.com/t/9Ce6TEDiG You are welcome.
Elated
Legends, thank you. One last thing and you’ll never hear from us again!
Where does the Google Tracking code go?
You are welcome
Try to add your tracking code in header.php just after opening wrapper-inner div http://screencast.com/t/W5ViSEow2Z
Great themes! Can I have a try before really buying it?
Hello,
Thanks for interesting in this theme!
There is no option for trial!
If you reach us out here support@elated-themes.com, we could send you some screenshots and you would see how admin backend look like and which options we’ve provided in this theme,
Elated
Nice work GLWS 
Thanks a lot!
Congratulations! Beautiful Work, GLWS
Thank you so much!
Wow,amazing theme!I am using “the one theme”by 7-up team,but yours is better than that.I want to buy it.Can you show some single post layout in the demo?For example,Parallax background images in content not showed in the demo.
Hello,
Thank you so much for these kind words
We have not included parallax effect in the demo content in the single post, so we can not share any link here. But you can enable VC for single posts and then set parallax effect there for any row.
Elated
Will you include parallax effect or more single post layout in future update？You can refer to some websites like wired，the Atlantic，It will get more representability in the theme.
Hello,
We have included that effect in the theme. We just haven’t created single posts with the parallax effect in the live demo. But you can easily create it, as per our explanation from previous response.
Elated
Congratulations! Good Luck With Sale
Thanks a lot!
Excellent theme, clean and professional. Good luck with the sales
Thank you for your kind words!
hello love the theme. But does it NEED to have visual composer? Is there an option to disable it? I want to purchase but I don’t like visual composer because it slows down the site.
Hello
Thanks for your message. Glad to hear you like our theme.
When it comes to page load time, please note that we haven’t optimized our demo site – since the main point for it was showing all the available possibilities/features, so it’s a really big content vise, and also we haven’t optimized our images since the main point was on showing them all in highest quality.
Users of course perform those steps, and in cooperation with our support team, which provides some individual tips for users sites after testing their performance, the optimal speed will be achieved of course.
So, since the VC is our main page builder, you should use it to build content like we have in our demo.
Elated
nice theme glws
Thank you so much!
Nice work GLWS
Thank you very much!
