5418 comments found.
Hi Andon. I’ve just installed udesign after 2yrs off. I seem to be missing the demo.xml file, it’s not inside the downloadable zip file. Can i get this elsewhere? Cheers
Hi,
make sure to download the latest version of the theme if you had purchased it 2yrs ago. Regarding the import demo content, follow this link: http://dreamthemedesign.com/u-design-support/discussion/22852/import-instructions-for-u-design-demo-sites for full instructions and files to download.
Should you have any issues or questions don’t hesitate to post in the forum. For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi, our website designer bought U design in 2014 on his own Envato account. We are very happy with the U-Design Theme. Now I want to recieve and install theme updates through my own Envato account. How to proceed?
Hi,
Once the theme is purchased, future updates are free with that account, so unfortunately the way ThemeForest.net is setup only the owner of that account can have access to the theme that was originally purchased. Since you’re not in touch with the person that purchased the theme originally, it’s impossible to get updates for that license. In general, it’s best for the person that owns the website to have purchased their own license of the theme, that way they will be independent of anyone maintaining their website for future updates or access to support forum since the purchase code is required to register in the support forum.
Regards
Hello! I really like the theme and I’m anxious to buy it. However I have a few questions first.
1. The demo content. What’s included? Is every preview I see included in the demo content, or is it something different? For example, I really like this slideshow, http://dreamthemedesign.com/themes/u-design/. Obviously images are copyrighted and whatever but will the essence of the slideshow still be there for me to quickly and easily modify?
2. My site is selling a massive amount of digital download forms. I see that Woocommerce is supported, but I was unable to find an example of what a normal shop and checkout would look like besides http://idesignmywebsite.com/u-design-shop/product-category/yerba-mate/. I like the functionality on the left side, but what are the other customizations possible for product pages.
Finally, are all of the demos listed on http://preview.themeforest.net/item/udesign-responsive-wordpress-theme/full_screen_preview/253220?_ga=1.243019714.1327388966.1472160955 included in the template?
And if so, are they as represented on those pages.
I’m very excited about your theme, and I appreciate your time reading and responding to my injuries.
Thank You
Hi,
thanks for your interest in the U-Design theme.
To your questions:
1 ) All the demos you see in the following page are included: http://idesignmywebsite.com/u-design/u-design-theme-demos/
Let me know if you have any other questions.
Regards
I do have one final question. Ultimately I just don’t want to deal with a lot of problems. I apologize for the questions, but I need this site to be able to be setup smoothly without a lot of problems.
Here’s my question: Schema I’ve tried to find as much information as I can, but as I was researching these forums I found this question.
“This them appears to remove all attempts to place schema into the site. Is there a way to turn off this?
I need to add microdata or Json data. I have tried multiple plugins and even tried to place the data on the page. How can I make this theme function with Schema?”
The question was answered on another basis and not addressed on its substance. But this question really scared me.
Things I’m worried about that I’ve seen happen: 1. Theme “creates it’s own schema data” but somewhere screws up one of the meta fields so you always get errors on validation checks.
2. Conflicting with other SEO plugins.
3. Conflicting with the schema that I add built with Google’s helper. Basically here, I just take the html of a standard post, mark it up with google, and the use that html for the post. I’ve seen and heard of themes screwing this up, and the question above seems to suggest the theme would delete that work.
4. Facebook open graph etc.What problems am I going to have here with your theme?
Really Important Questions 1. Will this theme cause me problems in the above-listed areas?
2. Nothing’s perfect. If there are problems that exist, have common problems been addressed on your support forums in a way I can use the support answer given and fix my site.
3. Is there any possible way your theme will make any of the above easier without creating conflicts?
Once again, I’m really excited by your theme. I’m just worried because I’ve been excited about other themes, and while most have been good, many still have these micro problems that end up being too time-consuming.
Thank you again for your answers
Hi,
to your first 3 questions. Not sure which thread you read in the comments but must have been an older one, currently the theme offers the option to enable http://schema.org/ tags if you’d liked to, it’s optional. As far as the theme removing any schema, I’m not aware of such issue, if this happens I can guarantee you it’s not the theme but most likely the WordPress native content formatter which you can use a couple of lines of code to disable or use a plugin to disable the default WP format filtering.
I’m also not aware of any conflicts with popular SEO plugins, usually I recommend Yoast SEO as I’ve tested the most with the theme and there are no issues, I also use it on some of my sites that require SEO. Same goes for Facebook open graph, I’m not aware of any issues, and the theme should not interfere.
Our support forum is a great asset to all U-Design users, we put a lot of effort to provide the best support and answer all questions. The forum contains over 20,000 support threads that we have already resolved and a FAQ section.
Overall the theme is very flexible, it offers own hooks/filters API which when used with a “child” theme becomes a powerful tool to customize your site and not having to worry about breaking your customizations with future updates.
I hope this answers your questions 
Regards,
Andon
I follow your instructions on how import the demo data, however I got this message: Unable to import
Version 2.1.1 of All in One WP Migration introduces new compression algorithm. It makes exporting and importing 10 times faster. Unfortunately, the new format is not back compatible with backups made with earlier versions of the plugin.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi, It possible to change the mobile navigation in wedding layout? current navigation does not looks professional. Thank you
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Is the recent version compatible with Wordpress 4.6? If not, where can I download a version of WordPress 4.5.x or WordPress 4.5. I tried to install the theme on 4.6 and it keeps failing.
Hi,
yes the theme is compatible with the latest WordPress 4.6 and also with previous version 4.5.x, so either should work 
Cheers,
Andon
Hello AndonDesign, I have a question. How can I delete the date of Meta name=”description” that appears on the homepage of Google? Regards!
Hi,
Would you mind re-posting your question to the support forum, see the “Support” tab above for the link.
Regards
I can not install the demo data…. Every-time I try to log in to get the demo data, it returns a white blank page…. I have been trying for 2 days on 3 different computers and different browsers…. WHY MAKE IT DIFFICULT TO GET THE DEMO DATA?? PLZ reply back with a method on to gain this information without wasting any more time….
Hi @nustreammarketing,
it shouldn’t be hard if you closely follow my instructions from HERE.
A common mistake people do is they don’t follow my instructions to use the specific version of All-In-One-Migration Plugin, for more on that please refer to this answer here: http://dreamthemedesign.com/u-design-support/discussion/comment/126408/#Comment_126408
If you continue to have issues then it’s most likely related to your hosting or specific to your site setup, in which case please post your question to the support forum so our support specialists can help you out.
Regards
I have a pre-sales question. What 3rd party plugins are required to run your theme? I’ve installed some themes that require up to 10-15 plugins to provide functionality, which makes updates a pain.
For any of the 3rd party plugins (ex: Revolution Slider), are security updates free?
Thanks in advance.
-Bryan
Hi Bryan,
my theme includes Rev. slider, Visual Composer and Essential Grid plugin, however, those are optional, you don’t need to use them if you don’t want to and the theme will work just fine. As a matter of fact I purposely setup the theme’s main demo and some of other demos to not use any of those plugins but just the theme’s core features.
Regards
P.S. To your second question, updates of the included with the theme plugins are free
Great news. Thank you.
Hi, how do you import one of the new demo themes in Version 2.10.7.
Hi,
for demo sites’ import instructions please refer to this thread: http://dreamthemedesign.com/u-design-support/discussion/22852/import-instructions-for-u-design-demo-sites
Should you have any issues or further questions please post them in the support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello GoodLayers
We hope you are well.
Currently We are working in Videohive, But we like to start working on web design too.
We have a question about making wordpress themes.
How long does it take to create a wordpress theme like yours (uDesign) ?
And how long does it take to be professional in creating wordpress themes?
Many thanks for your time.
Best Wishes,
Digiphic Studio
Digital Graphic Productions
http://www.digiphic.com
https://videohive.net/user/digiphic
Hi,
we’re not “GoodLayers”
We are “AndonDesign”.
Regarding questions like that feel free to email me through my profile page. You can send me an email through my Profile page.
Regards
Good Morning.
I just recently purchased this template. I am really pleased with the template at this point.
However I have a couple questions. How can I change the header to look like the demo and also the middle section where the SEO review, Solid build, choose your color, and ongoing support how can I add that to my site.
Thank,
Glad you love the theme kbarnum.
I would like to ask you if you could please re-post your request within the theme support forums – which contains over 20,000 support threads that we have already resolved.
For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/
If possible, please start a new support thread so all of the team can help you out.
Regards,
Andon
Hello, I have inherited a website from another developer that uses uDesign. It’s currently on version 2.0.1. If I purchase the latest version, can I update from such an old version? Thanks
Hi,
yes, you should be able to update fine assuming nothing hack-ish was done to the theme, meaning they didn’t customize it by modifying theme core files, because if they did then after the update you will loose those customizations as all of the theme files will be replaced with new ones. If they just setup the theme using the theme’s default options and features then you should be fine. You may purchase your own license of the theme from HERE.
And for various options you have to update the theme please refer to this thread in the support forum: http://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-themeShould you have any further questions or issues please post your request within the theme support forums – which contains over 20,000 support threads that we have already resolved.
For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/
If possible, please start a new support thread so all of the team can help you out.
Regards
Andon
Hey Andon, thanks for your quick reply and advice. The site currently uses a child theme: U-Design Child with PureVISION Menu. Does this sound ok to update? Thanks
would you mind posting this question to the forum. Thanks
It’s a pre-sales question. You have to have purchased to post a question in the forum don’t you?
Sorry, my bad! Yes the forum is for users that have already purchased the theme.
To your previous question, the PureVISION menu is run through that child theme you have, it should continue to work after the update. If for some reason there is some issue with it we can either help you fix it or you could also try to theme’s default menu which is clean, link based menu featuring modern design to have the main menu these days 
Regards
How can I change the first breakpoint? It really needs to be about 1210px as the menu overlaps some. It is not changing responsive on my ipad mini 4
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi there, from where I can download child theme? All the best
Hi,
you may get the “U-Design child” theme from HERE.
For future reference please post any support related questions in the support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Thank you
I just did my normal updated of the theme on a site that has been up for 5 years and you had a note that the Flashmo Grid slider was being discontinued shortly. I replicated the slider in Revolution Slider, but it will not show up on the home page. I have used revolution slider in 20 of my client sites and several of my own, so I know exactly how to create one. ... I am using the regular U-Design Settings area to inset the slider. I do not need support generally as I a senior media designer and do not want to have to pay $41 support to fix something that appears to be a bug in the new version of the theme. When I switch back to the Flashmo Grid, it works just fine.
I was able to get it to show up … but there is a conflict with several plugins.. still trying to figure out which ones
Hi,
Thank you for choosing the “uDesign” theme!
Could you please post this issue in the support forum, where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
If possible, please start a new support thread so all of the team can help you out.
Regards,
Andon
I am having compatibility issues with Formidable (which didn’t have issues previously) and in working with their tech support they discovered this error and they suggested I contact you to see if there is a fix or update on it…
Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#], a.vc-carousel-control, a.vc_carousel-control, .wpb_tabs_nav a, a.acomment-reply.bp-primary-action)
Hi,
have you been keeping your theme up to date? Latest version 2.10.6, you can view the theme’s version changelog at any time here: https://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
For future reference please post any support related questions to the support forum. For your convenience, the direct link to the forums is: U-Design Support.
Regards
THANK YOU! I thought i’d updated it recently but it was not up to date and updating it fixed it! Thank you!!!!
Awesome! Glad that helped 
Cheers!
Andon
Hi I am suddenly getting this error on my site www.leapinsurancerecruitment.com “Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#], a.vc-carousel-control) jquery.js?ver=1.12.4:2” Can you help please?
Hi,
try updating your U-Design theme to the latest release.
For future reference please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I built an entire site and everything looks great so far on Chrome, but now that I have checked FF and IE latest versions, nothing looks anything like what I have in Chrome. Everything seems to be white and the menu items up top are all blue. It has been a couple of years since I have purchased the theme, but I am just now finally getting around to actually using it, hopefully you can answer my 1 question.
Hi copycatus,
I would love to answer your question but I would ask you to post it in the support forum where everybody posts support questions. For your convenience, the direct link to the forums is: U-Design Support. If possible, please start a new support thread so all of the team can help you out.
Regards
Andon
Hello. Is there an automatic update theme feature that will update the theme automatically without us having to do anything every time there is an update?
We have noticed with other themes that some will automatically do the upgrade ourselves and some we have to go into the backend and update ourselves (not very automatic).
Thank you.
Hi,
thanks for your interest.
The theme offers 1-click update, basically it’s the same as any of the WordPress themes with the exception that you’ll have to provide your Envato API only once in the theme’s settings.
Regards
Is there an “auto” option for that though
We would like to “set it and forget it” so it automatically updates without having to go in to the backend.
Thanks.
no, no such option. I don’t think it’s a good idea to have that option as imagine if things break on your site for whatever reason as a result of the update (eg. conflict of the latest version with some third party plugin that you have, etc, etc) then your site will be down and you wouldn’t even know, well you’ll probably find out from your clients, which would be the worst possible way to find out 
So, IMHO the update process should be supervised. Not to mention that if the author wants to communicate an important announcement through the WordPress Dashboard before or after the update by popping up a notice, you wouldn’t know about it if it’s all automated.
Regards
Andon. Thanks for this great info. This helps a bunch. Thank you.
Glad I could help! 
If you have any additional questions, please don’t hesitate to ask.
For future reference please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Cheers!
Andon