39363 comments found.
Just purchased avada and my first impression is positive. Any suggestions for a webhost that provides the avada requirements, such as timeout and max number of vars? My current webhost allows 512 mb memory but only 60s timeout and 1000 vars with php 7. Changing php-files is not allowed either…
I apologize if that question is not appropriate in this comment section 
Hello @FatitT
We are glad to hear that you like our theme and indeed a good hosting is a vital part of smooth running website, we have a very detailed article about this here and some of the recommended hosting providers too : https://theme-fusion.com/avada-doc/getting-started/hosting/
If you need further assistance on anything please create a new ticket and we will get back to you as soon as possible 
Click Here To Create An Account & Get Avada Support
Thanks
Ammar.
I want to purchase this theme but first I would like to know : 1) In the demo, the thumbnail-nav-large slider appears boxed. It is possible to have it full screen (like the full width silder)? 2) I want to have the website in serveral languages, it is possible to have a dropdown menu in the top? (similar to the language menu in this theme: http://kallyas.net/demo/) Thank you!
Hello @Lauraqb.
To answer your queries.
1. Yes it is possible to have the slider span upto full width by simply setting page to wide and slider from Fusion Options > Sliders.
2. Yes, our theme is 100% multilanguage ready and you can use either WPML or Polylang plugin for this, we have a complete article about this here : https://theme-fusion.com/avada-doc/translations/using-wpml-avada/
Hope that was helpful, We will be delighted for you to join the largest theme community out there
Cheers.
Ammar.
Thank you Ammar!
You are most welcome
Looking forward to serve you soon.
Cheers!
How can I add the logo of my website on the footer, the say way that appears on the Avada classic theme?
Other question, I tried to find everywhere but I can´t, how do I setup the front page?
Hello There.
Since the comments area is only meant for pre-sale or general inquiries i will suggest you to please open a ticket in order to get the technical support from our team and we will get back to you as soon as possible
Click Here To Create An Account & Get Avada Support
Thanks
Ammar.
Thanks for coming back Ammar 
!!
Hey @Blopart
You are most welcome, tho i never left 
Cheers.
Ammar.
Is it possible to use a font-awesome icon for a custom social media icon in the footer? How do I do this? Instead of uploading an image file.
Hello @Kal288
You will have to use the font awesome shortcode for this directly, right now the custom social icon area can only take an image and not font awesome icons.
Thanks
Ammar
I have a small question, I´m putting to logo and on the Retina Mobile Logo it says ” It should be exactly 2x the size of the mobile logo.” that exactly that means?
Hello @Xiluvanogcosta
It means the size (resolution) of the retina logo should be 2x the standard logo, means if your normal logo is 200×400px the retina version should be 400×800px in resolution.
If you need more assistance with this, please create a support ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
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My google map not showing in the contact us page. What to do. Thanks
fixed.
Hello @elimedia.
Glad to hear that you have worked this out
If you need any further assistance, please do open a ticket and we will get right back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Cheers.
Ammar
I have a question: I hired a web designer to add a feature on my theme, how can i guarantee that he will not see my Avada Registration Purchase code? I submitted the registration, but the Purchase code is still there.
Hello @Xiluvanogcosta.
There is actually no guarantee at all since the developer can look into it anytime he wants, i will suggest removing the code from there unless you take the full control from your developer and then you can register again
If you need further assistance, please do not hesitate to create a support ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hello. Wow what a theme! It seems to do everything. But to be absolutely sure, would it be able to do this? A slider with a text box like this. http://strongholdthemes.com/dentalcare/header-2/ Thank you.
Hello @andadnpatel72
Why not? All of our sliders accept our shortcodes as well as custom HTML coding so you can put anything inside the slider using a new layer, we also have Revolution Slider bundled with our theme that is one of the most advanced slider out there.
Check these out : http://avada.theme-fusion.com/full-width-3/ And this one too : http://avada.theme-fusion.com/captions/
We will be delighted for you to join the largest theme community out there
Cheers.
Ammar
Hi. Do you know when Avada 5.0 will be released ? Thx
Hi there
We’re unsure of the exact date but we are getting close. However our top priority is to always ensure all is done properly and we thoroughly test it with our beta testing group of nearly 300 customers. It will be well worth the wait, the entire team and beta team are excited about it and loving it! Coming soon!
Thank you, MB
Hey, thank you for your wonderful theme! I am facing a problem which you might have the solution.
For more than a month now, when I am trying to share a post on facebook, my post gets shared without the “Featured Image” but with another image.
Do you know why this is happening and how to solve it?
Thanks in advance!
Hello @Elislasop.
This might be due to the reason that your facebook sharing cache has not been cleared, please go to this URL and put your post URL there and click on debug button : https://developers.facebook.com/tools/debug/
This should solve your facebook sharer cache issue, However if you still see the old image please open a ticket and our support reps. will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Cheers.
Ammar
Hey
where can I find 404.php file to edit 404 error page?
thank you Martyna
Hello Martyna.
You can find the 404.php file inside main folder of Avada, screenshot : http://prntscr.com/cebsq5
Or you can use any 3rd party plugin to create your own 404 page as well instead if required.
Thanks for choosing Avada.
Ammar.
Hi,
Thank you for the great theme and support. I have recently been experiencing an issue with updating contents on pages. When I modify an element in Fusion Builder and click update nothing happens. All the changes would reset and nothing would be saved. Any idea what’s causing this?
Thanks
Hello @Owj
This should never happen at all, please make sure that you are on the latest version of WordPress, Avada and Fusion Core plugin, however if the issue persist please open a new support ticket with us filling in your complete website details and we will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Ammar.
i can not see my products images in the home page and products page,how can i do pls?
Hello @BrianZeng1208
Please make sure you are assigning the homepage as the shop page too from WooCommerce > Settings > Display Tab and the shop page is set to show products and not categories only.
However if you are in need of further assistance please do open a new ticket and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
i can not see my products images in the home page and products page,how can i do pls?
I have replied you about this on the last comment. Marking this as a duplicate.
Thanks
Ammar.
i can see my products images in the home page and products page,how can i do pls?
I have replied you about this on the last comment. Marking this as a duplicate.
Thanks
Ammar.
Pre-sales question
Hello Avada team,
Just a quick question after searching the net looking for more info. Have you heard of someone using the Avada theme along with a directory plugin and if this has turned out OK?
I’m about to embark on my second purchase of the theme and was wondering if some of the features of a directory website can be integrated in the Avada theme.
Thanks in advance,
Pablo
Hello Pablo.
We have not personally tried any directory plugin ourselves yet so i can’t really throw a solid recommendation here for any plugin at the moment however if i remember correctly a ticket or two had came across where people were using the directory plugins with Avada but i can’t recall those. I’d suggest starting with some of the free to use available plugins first
Thanks
Ammar.
I was looking to the theme an my dashboard and I noticed that one of the plugin that comes with the theme is the “Slider Revolution”. Is it the full version of the Slider Revolution with all, or I have limitations?
Hey @xiluvanogcosta!
The Revolution Slider plugin is included with your purchase of Avada and you can use it to create sliders on your site, however you will only receive a license for the Avada theme, not the included plugins. If you wish to have access to the premium features as well as support from the developers of the Revolution Slider plugin, you will need to purchase a personal license from the ThemePunch team.
Thanks!
Ryan
Ok, but to use on Avada theme I can use all options of slides that Revolution Slider has? I just want to use on Avada theme.
Yes you can You can even download an import their sample sliders from here: https://revolution.themepunch.com/free-slider-exchange/
Thank you.
You are most welcome!
Cheers
Ammar.
