2574 comments found.
Hi. There is a flicker on your demo before the page loads. Is there a fix for this. You can see the flicker here:
http://themes.themegoods2.com/photography/demo1/blog/blog-fullwidth/page/2/Also, is there infinite scroll for the blog?
Hi,
Thank you for purchasing.
1. When blog slider is loaded it will expand to page content. That’s normal.
2. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Okay.
Regarding the slider it is not normal for an image to be shown unstyled before it is displayed. Especially when it briefly covers the entire screen. That’s just bad design.
You should consider hiding it until the JS transformation is complete and then fading it in when it’s ready. Or you could just add responsive styles to the container so it doesn’t have to wait on JS.
Not happy about the theme, strange things are there, not easy way to setup, ... and no way to contact author or get help … you pay but no help
I need to add fonts in the theme that I have in older version and not in the new one , i don’t understand, it’s just crazy spend manr hours and still no fonts … I need to change typography of navigation, but each time i save the changes anr reload the page, changes don’t appera anymore, crazy again … I’m stuck … There is so many other problems ! in the theme.
Mouse over the menu don’t work, it was working, I setup some options in the themes settings, and no more informations about the current page in the menu or a mouse over. I try to change the padding of the centered menu between the two lines, when I do it in the setting, I can see the preview who is fine, and after, when I refresh (after saving of course) it come back , like if I did nothing … I need my website for next week …
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I send a ticket !
Hey, I need some help, please! I had to bought the original iLightBox Wordpress Plugin, because my customer needs social Buttons and sadly your Lightbox is not supporting them. So I installed the plugin and for most of the time it works great, because I disabled your js lightbox (removed line 26) and the Theme loads the plugin when I click on an image, not the js one. BUT when I use Infinite Scroll on a Gallery, the pictures larger than the preset number which should be loaded(i.e. 50) are all opened in the old js-lightbox.
example: http://evelinagalinis.de/?portfolios=portraits
first 50 Pictures are great, after that, old lightbox… 
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
If you click the link above, you will find a gallery. The first 50 pictures in this gallery are opened in the Lightbox plugin, because in “infinite scroll” for the gallery I choosed 50 should be loaded while opening the page. If you scroll down and the gallery loads more pictures, you will find, that you click on one of the new pictures,loaded while scrolling, the old lightbox will open!
so, any Idea?
still nothing? That sucks!
Hello, where can i change the subject for contact form?
Hi,
Thank you for purchasing.
Normally you can change it via PO file translation. However you can do it on theme code too. Could you please open /wp-content/themes/photography/functions.php at line 2269
Hi there,
How to sort portfolios from the newest to oldest in the Portfolio page (using Portfolio page template)? It was fine in the beginning, then after more portfolios were added, it displays in random order. Thanks for your help.
Hi,
Thank you for purchasing.
Please use this plugin. You can use drag&drop to order portfolio items. http://wordpress.org/extend/plugins/post-types-order/Hi there. I already purchased your theme (it’s the second theme I purchase from this website) and I’m trying to work on it offline. The access to the menu is very limited and to edit pages and content I need to activate it first. Right now there are potential clients looking at my website and I can’t turn it off or show an incomplete website.
How can I edit this template in full while offline without activating it? Otherwise, I’m just gonna have to do it at night until who knows when.
Please, help!
Thanks
Hi,
Thank you for purchasing.
Could you please upload it online so we can see the issue please. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, close to purchase. Just wanted to ask … is it possible to remove the option to download from the photo proofing pages? So the client only chooses the ones they want … not able to download at that point.
Also … can the woocommerce aspect be turned off. So images are available to look at WITHOUT purchase?
Cheers!
Hi,
Thank you for interesting.
1. Yes I can help remove it for you.
2.Yes if you don’t want to sale images then you can turn off Woocommerce.
Hi there! Thank you guys for the awesome theme! But I have a question… What the principal difference between portfolio post type and gallery post type? I mean purpose, from point of view of representing images or organizing images. Maybe I can read about this somewhere. Thank u.
Hi,
Thank you for purchasing.
You can find information here https://themegoods.ticksy.com/article/8213/
Hello, how I can disable split view of gallery in mobile view ? It’s difficult to scrolling in mobile view.
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Ok, thank you. I hope to get that. I received many feedback about this from my page viewer.
I am having trouble setting the styling of the theme, when I go to Appearance > Theme Setting > Styling and select the “White Demo: With Top Bar” style, then “Get selected styling”- the theme I get when I go to my Theme Customize setting is not the one I selected. It always goes back to the first demo on the Styling page. How do I solve this?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello,
what’s the correct size or proportion for the images i want to add to fullscreen gallery? I would like to know mainly the height .
Thnaks
Hi,
Thank you for purchasing.
It would recommend image at minimum of 1440×900 px dimension.
hi there i love the theme. Could you advise me how to make the images different sizes in on the masonry mixed wide gallery I have on my site. I have inserted a gallery and all the images are visible but they are more or less the same size. On your demo site the images are clearly different sizes. I hope this makes sense and many thanks in advance for what Im sure is a simple solution.
sorted it out
everyone this is a quality theme
Hi,
Thank you for purchasing.
That’s great! thank you 
A warning for anyone buying this theme: It doesn’t work very well, and is deceptively lacking in functionality.
I’m a commercial photographer, so this is designed exactly for me. The galleries ARE NOT useful for a photographer. They are extremely restrictive, with almost no ability to tweak settings. The central element to a theme like this is the ability to display images. This happens to be the one thing that this theme is terrible at.
If you want something that looks EXACTLY like the demo, then this is great for you. If you like the demo, and want to be able to tweak it to something slightly different – no chance.
I’ve been trying to get something decent looking for three weeks, and have given up. For me, a photographer, this was a waste of my time and money.
When you open a support ticket, be prepared to have to jump through hoops to get something very simple working, or for your ticket to be closed before you get a chance to fix the problem.
Seriously, there’s better themes to spend your money on.
Hi,
Thank you for purchasing.
I checked your question on our ticket and you want to create fullscreen page. Our support staff suggested you 2 ways to do that using Revolution Slider plugin which you can have more flexible in terms of customizable and other method is using gallery fullscreen template.
You miss understood that you need to do it both ways, Actually you can choose one method. Of course if you are using Revolution Slider you can tweak its settings to make slide displays as you want.
But for gallery template, we want to create a very simple ways for photographer to display their photography work so basically you can just upload images, select gallery template and it’s done. You have full screen page without any additional settings. Most of photographers are not tech savvy so they just want to show their work beautifully in short time.
But there are also photographer like you which want more control and customize then Revolution Slider is your choice.
Our support ticket will be closed automatically when there is no response within 1 week and you haven’t replied it 2 weeks. But you can always open the ticket again if you want.
Hi, what is the best option to translate the placeholders in the contactform? I tried switching to the classic editor and back to the content editor but then it will be translated back to default.
Hi,
Thank you for purchasing.
You can translate it using po file translation which is included in theme. Here is detailed instruction http://themes.themegoods2.com/photography/doc/translations/
Hi, I tried to input google maps, but got this error message “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”. I already registered the API from google
Hi,
Thank you for purchasing.
There is error on your site “RefererNotAllowedMapError” and according to Google Developer information page. Here is the reason.
The current URL loading the Google Maps JavaScript API has not been added to the list of allowed referrers. Please check the referrer settings of your API key on the Google API Console.
Hi, I’m really interesting about your theme. I’m wondering if there is a way to delete the arrows in your menu? Have only the text. Thank you so much. Sophie
Hi,
Thank you for interesting.
Yes you can remove the arrows.
Hi, I know this has already been requested, but I will add this request once again – so you are aware how much it is needed – I would like the ability to share a single gallery image on social media directly from the lightbox. There is really not much use of social share if you can’t share the specific image.
Thank you in advance! Stefan
Hi,
Thank you very much for you suggestion. Currently due to current structure of our premium lightbox plugin. It’s not support that but we will look for the solution and release the update soon.
Do you have a demo with woo commerce implemented? Can users purchase photos?
Hi,
Thank you for interesting.
Yes you can see it here http://themes.themegoods2.com/photography/demo1/shop/?sidebar=1
Having purchased this template, it is quite frustrating that I cannot import the demo content due to some php.ini errors. I am using a shared hosted service where I cannot edit the php.ini and therefore unable to import any demo and or build around the demo content and design.
Hi,
Thank you for purchasing.
Basically our demo contents are very large so it’s required certain server limitation in order to work properly.
We can help import demo content without images for you if you can’t lift up your server limitation. Please let us know if you like that.
Is it normal for the footer to be off center on a wide screen monitor? http://rickyharor.com/
Hi,
Thank you for purchasing.
Could you please open Theme Setting > Script > Custom CSS and add below code.
body #footer ul.sidebar_widget
{
float: none;
}
