903 comments found.
i have just renewed my support, but could not place the ticket as it say purchase code is not valid. please advise
Send us email on support@coffeecream.eu and describe your issue. Include your website URL. Thanks.
i had send the email, please advise
Hi, i would like to know about how we can restrict the REGISTER Link is only for Employer.. candidates will register with submit CV link
I’m sorry but your support has expired.
Hi, you can choose what roles can register in Appearance > Customize > Login / Registration.
Hi,
It would be possible to use this theme to create a candidate database with filters for internal purposes only?
We are a recruiting agency and what we would like is to create a database of all our applicants, redirect them to create their profile on this site (with custom options like hair color, eyes color, etc which should be filterable)
Do you think it will be possible with this theme?
Best regards!
Hello,
its possible, but note two things:
1) to add extra options like hair color, eyes etc. can be implemented with custom code (not difficult but require some PHP/WP skills) or there is paid third party addon.
2) these extra option will not be added to the filter. There is a filter plugins (like FacetWP) for that but we didn’t adapt them to the theme. Its in our future plans.
We have other theme, Modellic, it uses FacetWP wilters and it allow to add unlimited options with WooCommerce interface easily. But submission form is just a contact form in that case, so you will not have candidates in the DB automatically. Will need to enter details manually.
Thank you.
Hello
I have deleted all job applications and all resumes and purged everything on the back on of the site. Then I re-registered to the site as a new candidate and a new employer. As a new Employer, I added a new job. Asa new Candidate, I applied for the new job just posted. After the new candidate application is submitted I get the following messages on the screen.
“you have already applied for this job” AND “your application has been successfully submitted” both at the same time. I have sent you a screen shot. any advice on how to fix this would be appreciated
Thank you.
Hi and sorry for the delay. Please send us email on support@coffeecream.eu. Thank you.
ok Email has been sent.
Thanks
Thanks.
just sent – thank u
You don’t have to let me know in comments every time, I’m getting email notifications, but thank you 
Hi, This theme looks like exactly what we want for our company. Can you tell me; 1. Is it possible to have job applications emailed with the cv to the admin? 2. Can the map section be removed if needed without advanced customisation? 3. Does the theme support WPML? Thank you, I look forward to your answers.
Hello,
1) yes, admin any way have an access to all applications and CV’s
2) yes, its a simple setting
3) yes, maybe some help from our support will be needed to implement the language switcher.
Thank you.
Hi I’m looking at updating the theme.
Are there huge changes to the backend and site i.e can I simply copy over css chnages and it will work in custom css?
Also I have neber used the job functionality but need to now…..
We just want an Employer to be able to submit listings but only we will receive the application email and not them. Then we will contact them if the canditate is suitable. Is this possible?
Hello,
no CSS changes will not work. I recommend you to backup the site, and update it and see what happens. Create a support ticket with list of issues after update and we will help you to solve them.
Avoiding the employers to receive applications will require some customization, becuse its the main idea how it suppose to work.
Thank you.
ok I will try that.
and guess I will have to speak to the plugin developers for the customisation.
Thanks
Hi, what paid plugins does the theme need to get the Advance Mode?
Hello. I’m in the process of testing the site. I have created a few test accounts 1 as Candidate the other as Employer. There are 2 issues here:
1) As a candidate when I apply for a job it gives me two messages. The first one “You have already applied for this job.” even though this is a brand new account. The second one “Your application has been sent successfully.
2) Getting the Job alerts to work after then have been activated has been a little challenging. the Candidate account is setup with certain job criteria. I post a free job as an employer with the exact same criteria as the candidate and the job never shows up in the Candidates email.
Please let me know how to better approach both points.
Thank you.
Hello. Thank you for the purchase. Please send us email on support@coffeecream.eu and we’ll help you as soon as possible.
Noted. Thanks
No problem.
I’m having difficulty setting up the Login/Sign Up page. The registration half is not showing and I’m at a loss. I’m talking about http://www.xycareers.com/kenya/ and http://www.xycareers.com/kenya/my-account/ specifically.
Thanks. It has helped. Both login and registration are working on “my account” page now. Just that, I wish I could put “login” on one side, “registration” on the other side, just like on your demo page. But what I have now is not in that grid form.
Hi and sorry for the delay. Please send us email on support@coffeecream.eu. Thank you.
Pre-Purchase Question: Hello, I’m looking at a few Job themes and need this functionality: When a Candidate submits for a job, the admin of the website (or another designated email) needs to be made aware / receive copy of submission in addition to the destined Employer. Is this possible currently? If it requires child-theme modification: what would the process be?
Thank you, nf
Hello, as admin you have access to information about all applications made by candidates, its not a problem to see what was sent. Thank you.
Thank you for the quick reply – but specifically an email sent to another email aside from the Employer upon Candidate job submission without the admin having to go and manually check. Thank you.
It will require quite simple customization. We can help if you create a ticket. Thanks.
geo not work [gjm_jobs_map marker_cluster=”1″ scroll_wheel=”0″ map_width=”100%” map_height=”300px”] ?
Please read the documentation and item description. Its optional plugin sold by third party developer and we offer only integration with it if you need it and buy it. Otherwise you can just remove it.
Please create a support ticket next time, comments section if not for technical discussion. Thanks.
ok thx
problems with demo data Failed to import resume_skill advertising Failed to import resume_skill branding Failed to import resume_skill developer Failed to import resume_skill dropbox Failed to import resume_skill engineer Failed to import job_listing_category Engineering Failed to import job_listing_category Healthcare Failed to import job_listing_category Home Health Aides Failed to import job_listing_category Interior Design Failed to import job_listing_category IT Failed to import resume_category IT Failed to import job_listing_category Licensed Practical Nurse Failed to import job_listing_category Management Failed to import resume_category Management Failed to import resume_skill management Failed to import job_listing_category Manufacturing etc…............. ???????????
Please read the documentation, its describe there.
Plugins Note
Before you proceed with import, there is an important note. This theme has required, recommended (bundled with theme or available for free) and optional list of paid third party plugins, in case you need extra functionality provided by them.
If you did not installed and activated one or several of these plugins (you may just don’t need them), after demo file submitted you may see messages starting with “Invalid post type…”, “Failed to import…” etc. Its not an issue, just importer skip the content types WordPress doesn’t know about. For exampe if you did not installed a WooCommerce plugin, it will skip all products, because product post type is not registered. Or is there is no Resume Manager addon, then resumes will be missing of course. The other content will be imported fine.
You can also find it in our knowledgebase.
ok
is it possible to make someone who signs up as an Employers automatically “active” without having to do so manually from the backend / admin page of my site?
Please go to https://coffeecreamthemes.ticksy.com/ and open a support ticket or send us email on support@coffeecream.eu. Thank you.
is there away for a candidate to edit their resume after it been submitted?
Please go to https://coffeecreamthemes.ticksy.com/ and open a support ticket or send us email on support@coffeecream.eu. Thank you.
i send you an email / posted a ticket already – will someone get back to me as soon as you just did? or would it be quicker via email??
Hello, we have a queue and all our customers are equally important to us. Your ticket / email has been assigned to the right person and you will get your answer as soon as possible. Thank you.
Thank you
Theme updated to version 2.1.5.
i submitted a ticket on your support and am still waiting for a reply from you guys.. can you please check the ticket and respond. Thanks
What’s the ticket number?
the ticket number is #878220. i have also drop a reply
I would like to politely remind you that we work Monday to Friday and that’s why you didn’t get any reply over the weekend. I will monitor your ticket though to help you as fast as possible. Thanks you.
Hello Team Coffeecream! Couple of quick pre-sales questions:
1. Is there a dummy/test account for both versions so we can see various functions such as Resume Search, Jobs/Candidate Dashboards, etc.? 2. Can companies add more info (brief description, other social links, etc.) on their individual company pages? 3. Can there be 2 types of Category Filters (Basic Mode)? 1 for job type and 1 for the type of companies?
Thanks & hear from you soon!
T.I.
- Of course, in the item description you have a button “Live preview” or you can click the item cover image (the one at the top).
- No, company page is created automatically when a company add a job offer.
- There is only one filter type as you can see on the Jobs or Candidates page.
Thanks for getting back to me. 1. What I actually meant was dummy credentials/log in details I can use for http://www.coffeecreamthemes.com/themes/jobseek/v2/my-account/
2. In recruitment, another way to “attract” candidates is to “sell the company”, hence it would be great if the company can add more info about them. Any plans of doing this?
3. What is the total cost for the advanced version of the theme?
4. When applicants submit their CVs, where is it stored?
Hello,
1) you can just register as employer or candidate and then login and see what is inside.
2) there is such plans, but its not priority right now, I can’t tell when it will be implemented.
3) as it says in the description:
Below is the list of optional paid addons (not included in theme package) that you can use to fully replicate our demo functionality. The total cost of all addons is $125 for core add-on bundle (all listed below are included in this bundle, so you can save a lot of money) which includes 13 official addons, $32 for Job Manager Geolocation, and $18 for Resume Manager Geolocation.
4) it stored like uploads, on your server, like images for example.
Thank you.
All noted. A few more questions:
1. So the total cost of purchasing the Advanced version of the theme (everything included as in the demo) is $125? Or is it $59 for the theme PLUS $125 for all the add ons? (Sorry but I just want to make sure.)
2. Regarding where CVs are stored: So aside from the hosting I purchase from iPage for example, I’ll need company like Amazon AWS for example where the CVs will be stored? (This is something that I am not familiar with hence your help/advise would be greatly appreciated. )
3. Is it possible to initially not offer the CV functionality & just have job seekers create a portfolio but with the “Contact” function/button? (Example: http://www.coffeecreamthemes.com/themes/jobseek/v2/resume/owen-brock/)
4. About the ability for companies to enter more information about their company, I really hope you would be able to implement this soon as this is one of the things that’s missing in the other job board themes. Most especially, this would help those who bought the theme entice more companies to post jobs on the site. I think even by limiting the characters to a certain number of words or letters for example would really add more value to the offer.
5. In line with item #4, how about allowing a company to select an industry which can also be used by job seekers as a filter to finding jobs?
6. Lastly, can someone register as both employer & job seeker using only one email address?
Thanks again & I’ll wait for your feedback.
T.I.
Hello,
1) theme is a theme, you buying it from us via ThemeForest. If you need addons you buy from third party site, its not connected with us in any way. So you pay for a themes, then fro addon bundle or separate addons, and for 1 or 2 geolocation addons (because its made and sold by another developer).
2) I don’t see any reason to buy some servers for that, it will be enough of hosting space to keep resume files, at least for beginning.
3) yes
4) yes, we know that and we will working on that, but I can’t promise you that it will be available soon
5) the main task if to find a job, correct? Jobs has categories and tags, I think its enough for filtering purpose. Sticking a company to some industry sound weird.
6) no you can’t register 2 times with same email.
Thank you.
Where is the 1.9 design?
Sure the 2.0 seems is nice… but my client definitely bought the theme when looking at the 1.9 design.
I had 1.9 running, and it was running smooth, but I’d like to stay up to date. I upgraded to 2.0…
No longer using the cssjockey membership module?
It has changed so much I almost feel you should have released this as a new/different theme. Any way to get the old look back?
Many of other themes make completely new versions, we didn’t want to stay behind. Sure you can get old version. Send us email on info@coffeecream.eu and we’ll send it to you. Thanks.
I submitted a ticket.
Thanks.
I can not submit a ticket because my url is a new extension url not recognised by their ticket application form…..I guess I will solve the issue on my own….until I make the final decision to ditch this theme…....coming soon!
I see you have purchased this theme, so I don’t understand what’s the problem. If you can’t find it, please see this page https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
I have a problem installing your latest updates without loosing my customisations…..the other problem is that i cannot submit a support ticket because my website is not a (.com or .net…). it’s a new extension domain not recognised by your support application form
But you don’t required to enter a website url, its not mandatory field. You can put the site url is message body.
Our upddate is a completely new version of Jobseek theme, much lighter, built with Less CSS, rebuilt from scratch to increase performance.
Do not install it if you are happy with your current version and your customisation, but if you want to install it, you will have to customise it again.
Thanks for letting us know about the domain issue. We’ll let Ticksy team know about it. Could you please tell me what domain extension is it?
The new version is better and I will customise again…my rgistration is privatte so i will share it with you in the support portal…. my domain extension is .careers
Thanks
Thank you.
Guys its been two and a half days waiting for support, not even a reply to say your behind????????
Sorry for the delay, but your 2 days old ticket is a customization request, which means it has least priority. And the other one which you posted just today is a list of 7 items… Anyway I just replied.
