Hi oyohan,

Can you please create a support ticket here: http://www.themezaa.com/support.php and explain more on your request above. So our team can check and guide you further and if required they will surely add the feature in to-do list for upcoming theme updates.

Thanks,

ThemeZaa

Hi Roy,

Thank you for using our H-Code theme and contacting us.

You should have reply from our support team for this ticket already.

Thanks,

ThemeZaa

Hi kptgreg,

Thank you for using our H-Code theme.

Those Drop caps styles are done using css, so you can use the css classes as used in Typography page if you have imported demo data already.

If you need further assistance or have any queries then please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi pinoypaf,

Yes ACF is working fine with H-Code. You can please create a support ticket for any further queries.

Thanks,

ThemeZaa

Hi pinoypaf,

We have already replied to your ticket.

Thanks,

ThemeZaa

Hi killhershey,

Thank you for your interest in our H-Code theme and contacting us. Please read our answers below:

1. Unfortunately we cannot provide our demo site admin access, but you should be able to know about all the theme / page / post options and shortcode details in our online documentation here: http://wpdemos.themezaa.com/h-code/documentation/

2. One license can be used in one domain, so if you will use the same purchase code copy in another domain also then in this case the any of the site will stop working. So it is recommended to use one license for one domain only as per the license policy mentioned here – https://themeforest.net/licenses/standard

3. As per licensing terms you will need to use Extended license because your end users are charged for the product in which you are using this theme and also this theme features will be used by your users also as part of your service.

Thanks,

ThemeZaa

Hi bbrain123,

Thank you for your interest in our H-Code theme and kind words.

We have added feature to insert sidebar in menu, so you can add widgets to show image (like here: http://wpdemos.themezaa.com/h-code/home-shop/ under MEN and WOMEN) or Wocommerce products widget to show products in the menu with custom css as per your need.

Thanks,

ThemeZaa

Hi sus_hill,

Thank you for using our H-Code theme but unfortunately we are not able to validate your purchase.

Please check all demo data installation requirements and follow all steps as mentioned in this article – http://wpdemos.themezaa.com/h-code/documentation/installation/demo-installation/ and also review NOTEs.

For any further assistance / query please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi pinoypaf,

Thank you for your interest in our H-Code theme and contacting us.

Unfortunately that type of feature is not available in slider revolution plugin itself to mixup different types of content source in one slider.

Thanks,

ThemeZaa

Hi kompacplus,

Visual composer is included in theme itself as free of cost and can be installed easily here: Appearance > Install Plugins after theme is installed and activated and also you can refer this article – http://wpdemos.themezaa.com/h-code/documentation/installation/installation-through-wordpress/ for more help.

For further assistance / queries you can please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi,

I have already installed the template in WordPress and after installing, I encountered issues in installing the Visual Composer plugin. I can only see codes when I visit the site. Understand that I need the Visual Composer plugin for the template to work. Would it be possible for you to assist me accordingly?

When I am trying to install the VC, there is a warning that says “Destination folder already exist…” And when I check in installed plugins section, there’s no installed/activated VC plugin yet.

Looking forward to hear from you. Thanks

Hi kompacplus,

We have already replied your ticket and asked for access details, so our team can check it for you.

Thanks,

ThemeZaa

Hi timejimu,

Thank you for using our H-Code theme.

Can you please make sure to change your PHP version to 5.4 or greater as recommended by WordPress and theme also. Once PHP version is changed then it should work fine.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

got it，thank you very much！

And thank you.

ThemeZaa

Hi brainscomm,

Thank you for using our H-Code theme.

You can please check this help article: http://wpdemos.themezaa.com/h-code/documentation/how-to-create-ajax-portfolio-popup-post/ for more details on how to create Ajax portfolio popup post.

For further assistance / queries please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Great! Thank you.

And thank you

ThemeZaa

Also all my media files that are imported from the demo aren’t actual images they just show an image with their size on it? Aren’t the media files included in the demo?

Last question =) What are the icons used in the onepage-architecture demo? where to find / buy them?

Hi VerweijJuristen,

Thank you for using our H-Code theme.

Actually demo data are huge, so sometimes it take more time if server is slow. But if your server has good speed then it may work fine without timeout issue. Another option is you can setup WP and import data in your local machine and then deploy whole WP setup on your online server. If you need further assistance then please create a support ticket here: http://www.themezaa.com/support.php

No actual images are not included in demo data and theme as we have mentioned in item description already.

We are using Et-line and Font Awesome icons in overall theme and those are already included in the theme.

Thanks,

ThemeZaa

Hi Lasse,

Yes same urls cannot work. You can please communicate with customisation team to revert back portfolio url slug change, so you can then use destinationer slug in your pages.

Thanks,

ThemeZaa

Hi mollysmithparable,

Thank you for your interest in our H-Code theme.

Yes of course you can use multi page site with combination of menu items (same page anchor and other page link). We are using Font Awesome and Et-line icons in overall theme but if you want to implement custom icons then you can achieve it by theme/css customisation.

Thanks,

ThemeZaa

Hi Lasse2202,

Of course it can be changed but you need to customise the theme and that can be done by a WP developer as it is not a simple or quick configuration change otherwise we could have explained it to you, I hope you understand.

Thanks,

ThemeZaa

Hi

I understand. I would like to make the change. How can we do it?

Thanks!

Hi Lasse2202,

Please create a support ticket here: http://www.themezaa.com/support.php so our team can guide you.

Thanks,

ThemeZaa

Hi oyohan,

Thank you for using our H-Code theme.

Yes H-Code is compatible with WP latest 4.6 but we are testing theme with combination of VC and Rev Sliders and will release a theme update soon.

Thanks,

ThemeZaa

Hi thebrandinst,

Thank you for your interest in our H-Code theme and contacting us.

All owl sliders are responsive and in major demos we are reducing font size in mobile but may be in very few demos we may have not reduced font size intentionally for better look. But still can you please provide a specific demo url you are checking, so we can review it.

Thanks,

ThemeZaa

Hi DJPete2009,

Yes of course you will get revolution slider free of cost as part of the theme and you will be able to import all demo data with revolution slider intros also. Yes those intros are somewhat difficult to manage but you can manage it using the possible options provided by revolution slider as it is.

Thanks,

ThemeZaa

Thanks ThemeZaa. Just to be clear, I dont want it as the main page though…Just a fancy intro/landing page.

So, I am assuming when I purchase the theme you would easily show me how to insert the skip intro option and click to the rest of the website? I still dont understand fully as I do not see a SKIP INTRO option in your demo.

Am I correct in thinking this?

PeTe

Hi PeTe,

No problem if you do not want to use it as homepage, you can add it in any other internal page also. Skip intro button / link is not available in our demo but you can add it by updating the slider in revolution slider configuration panel. But yes our support team can guide you to put that button if needed.

Thanks,

ThemeZaa

Hi mjhavey,

Thank you for using our H-Code theme and contacting us.

This is actually comments section for pre-sale queries, features, updates announcement, etc… Would you be so kind to please create a support ticket here: http://www.themezaa.com/support.php so our team can be in touch with you.

Thanks,

ThemeZaa

Thanks, I have submitted a ticket to the proper channel.

Ok thank you and we have already replied your ticket.

Thanks,

ThemeZaa