Discussion on H-Code Responsive & Multipurpose WordPress Theme

Discussion on H-Code Responsive & Multipurpose WordPress Theme

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623 comments found.

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Ok, I’ll wait. thanks

josephhh

josephhh Purchased

Hello,

I left you new message on the ticket. Thanks

Hi josephhh,

We have released H-Code theme update today.

Thanks,

ThemeZaa

Hello, would any updates be released for the item? Last update is dated August 2021, and currently some bugs have appeared on the website created based on H-Code template. The most crucial issue is that we can’t edit or release new Portfolio posts with WP Bakery (backend editor doesn’t load, frontend editor works with bugs). We also have some troubles with Woocommerce plugin.

Hi IgmarRussia,

H-Code latest version 2.2 supported and tested WP and plugins versions can be checked here – https://hcode.themezaa.com/documentation/installation/h-code-changelog/. Our technical team will test and add latest version compatibility in next theme update. Unfortunately we do not have ETA for the update but most probably it will be next month.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Dear Themezaa team, many thanks for your reply – it’s really appreciated. We’ll be looking forward for the template update, and hope it would be released it as you plan. Thanks! :)

Hello,

I have a client that hasn´t updated the site for about 3 years and asked me to do it now. I just realised that the theme hasn´t been updated for about 10 months! Is it still being updated and supported?! Any known issues that I may face when updating?

Thank you

I’m sorry to insist on this, but you say the theme is still supported and updated and then send me a link saying the latest update was in august 2021! So I cannot update those core wordpress and essential plugins to latest version?! When will be the next update?

I have also Pofo theme and I just checked and the latest update was on december 2021!!

Could you please reply? thanks

Hi josephhh,

Unfortunately we do not have ETA for the update but most probably it will be next month.

Thanks,

ThemeZaa

rcz_3

rcz_3 Purchased

Hi, how can I change the orange color for the boxes and icons on “One page wedding”? I tried changed all colors on the theme settings->Color settings but nothing happend. Please help

Hi rcz_3,

Please note that our system is showing an alert that your one purchase code of H-Code theme is used in 3 or more WP websites. As per Envato regular license policy you can use one regular license of theme in one WP site / domain. So please purchase additional licenses to have legal usage of the theme and in case if you have already purchased multiple licenses then please provide us all those purchase codes, so we can update in the system and other support agent do not mention about this alert again.

You can then create a support ticket here – http://www.themezaa.com/support/ for any queries you may have.

Thanks,

ThemeZaa

NickeyK had the same problem as me and alluded to installing the plugin to fix it.

This actually by itself is not going to be enough. H-code is using ‘developer mode’ which is no longer supposed to be used. An added safer step is to download and enable this plugin to disable developer mode for Redux: https://github.com/reduxframework/redux-developer-mode-disabler Then install the Redux plugin here: https://wordpress.org/plugins/redux-framework/

Since I already fixed the issue I won’t need support anymore, but I strongly suggest the developers of this theme release a new version of h-code theme that just disables using developer mode and whatever old version of Redux, and uses the official plugin here which is kept updated.

Hi Thefayed,

We have forwarded this message to our technical team, so they will investigate and implement required changes in the future theme update.

Thanks,

ThemeZaa

I got the following error after upgrading to v2.2 and trying to update the theme settings, I tried fixing myself by upgrading Redux but I’m not a dev and I couldn’t get it to work, so I kept the original, here is the error:

PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php:2967 Stack trace: #0 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2711): ReduxFramework->_validate_values() #1 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2842): ReduxFramework->_validate_options() thrown in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php on line 2967

Hi Thefayed,

We have forwarded this message to our technical team, so they will investigate and implement required changes in the future theme update.

Thanks,

ThemeZaa

Before I renew support, I’m wondering if something is wrong my theme. Can you give me the most current version of Wordpress you’re supporting, version of the theme and version of WP Bakery.

Hi whitej1975,

Yes of course you should be able to get the latest version of H-Code theme and WPBakery plugin also.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

NickeyK

NickeyK Purchased

I’ve just installed this on a nginx server and am receiving the following error when trying to save anything on the theme settings. I pulled the php error log below.

Any chance you’d know what could be causing this. I also couldn’t use your importer and ended up using the wordpress importer with the xml file instead.

[STDERR] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php:2967 Stack trace: #0 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2711): ReduxFramework->_validate_values() #1 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2842): ReduxFramework->_validate_options() #2 /var/www/html/wp-includes/class-wp-hook.php(303): ReduxFramework->ajax_save() #3 /var/www/html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #4 /var/www/html/wp-includes/plugin.php(470): WP_Hook->do_action() #5 /var/www/html/wp-admin/admin-ajax.php(187): do_action() #6 {main} thrown in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php on line 2967

NickeyK

NickeyK Purchased

incase this helps anyone else – the redux version being old was causing me an issue – i just downloaded this plugin in addition and my theme settings worked https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip

This is having an issue loading the h-core settings like your header settings. Is there anyway you can update to the latest reduxcore?

Hi NickeyK,

Can you please tell us which version of H-Code theme you are using? As we have tested theme settings and those are loiading and saving fine. We will check it more if we can find something and correct it as needed.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

NickeyK

NickeyK Purchased

I’m using H-Code Version: 2.2

Website slow to load recently. Will there be a theme update soon?

Hi hgdouglas,

Theme is already working fine and there are no known / reported issues related to speed or other features. We will surely update theme in the future as needed for fixes, compatibility with WordPress and included plugins release.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi , Regarding the Travel theme, is there a way to see the backend please? I would like to know if its organised into separate sections (i.e. Destinations, Tours, Hotels, cruises etc..)

Hi yousif1,

No, there are no different managements for destinations, tours, hotels, etc… but tours are showcased using Portfolio shortcode in travel demo.

Thanks,

ThemeZaa

does your theme have walker_nav_menu for google search listing which is important now a days

Hi ashutosheduhive,

Yes we have used walker_nav_menu to add custom options, fields, and megamenu settings in the default WordPress menu.

Thanks,

ThemeZaa

Hello,

I am working on a WP site with this theme but it was purchased by the previous developer, how can I create a support ticket?

The issue I am having is the main hero image is glitching upon load, I think the theme JS is resizing to fit the browser but I can’t figure out how to fix it. https://www.elaia.com/

Thanks, Christina

Hi Christina,

Please talk to your previous developer and get the ThemeForest account access or purchase code and with that you will be able to create support ticket if support is active as there will be 6 months of support from theme purchase date. Another option is you can purchase H-Code theme again from your account and then you will be able to contact support team.

Thanks,

ThemeZaa

Hi,

Thanks for the reply! I think it is passed the six months, so I might have to re-purchase the theme – but is this something the support team can help with? I don’t want to re-purchase and then have it be something they can’t help fix.

Thanks, Christina

Hi Christina,

Yes you can purchase theme and then create a support team and they will guide you as needed.

Thanks,

ThemeZaa

Hi ThemeZaa,

First of all thank you for your excellent theme have been using it for a while.

Not sure if you are aware but I have discovered a bug- the ‘counters and skills’ block only works with whole numbers, and if you put in a decimal number it will just round it down or up to the whole number.

I have a bit of dev knowledge myself and feel like you could probably fix this with one line of code or similar simple fix. Would you be able to fix this issue for me please?

Hi saberu,

Please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

themezaa my support has expired though right?

if you can fix the issue I’m happy to pay the $18 to extend 12 months of support on my account from today’s date.

Hi saberu,

Yes you can renew your item support and create a support ticket, so our support team will check it and guide you as needed.

Thanks,

ThemeZaa

Hi, how I can import layouts using localhost method

Hi Lenkzler,

Yes you can import in localhost same way like online, but you need to configure PHP settings as recommended here – https://hcode.themezaa.com/documentation/installation/demo-installation/ or more than that.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

https://hcode.themezaa.com/with-short-description/ – Error establishing a database connection<\/h1>”,data”:[]}

Hi e-lime,

There may be temporary issue on the server, but we have just checked and it is working fine now. If required please remove your browser cache and check it again.

Thanks,

ThemeZaa

With the latest update of the theme, I updated the theme, but when I tried to update the “H-Code Addons” plugin afterward, I got a “Update package not available.” message?!

just noticed the previous comments.. I first deleted the plugin and then reinstalled, like you mentioned in the doc, and that worked! Thx!

Hi gleysen,

Glad you found the solution and same you can review in the documentation here – https://hcode.themezaa.com/documentation/installation/updating-h-code-theme/ as well.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

After upgrading the H-Code theme to v2.1 the plugin “H-Code Addons” is unavailable to update: “An error occurred while updating H-Code Addons: Update package not available”

Hi spectodesign,

Please review this article – https://hcode.themezaa.com/documentation/installation/updating-h-code-theme/ at bottom on how to update theme included plugins and that should help.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, I have recently updated the H-code theme and i’m currently trying to update H-Code Addons, but it’s not working. I see the following message each time: Update package not available.

Hi AuthEnva,

Please review this article – https://hcode.themezaa.com/documentation/installation/updating-h-code-theme/ at bottom on how to update theme included plugins and that should help.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi themezaa,

I never know how to change the copyright text in spanish lenguage. I select the correspondent footer Menu (the spanish one) and it always changes the english one. It seems like a web error but the person who did this before was able to change it. I would greatly appreciate your help.

Many thanks,

Hi ghesawaterart,

Please go to WPML > String Translation (https://wpml.org/documentation/getting-started-guide/string-translation/) > and there you can search your desired text and translate it as per your need. You can please consult WPML support for any further guidance.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Trying to upgrade to latest and ran into an error when upgrading addon 2.1. I get “update package not available”. Upgrading via Envato Market.

Hi mondonna,

Please review this article – https://hcode.themezaa.com/documentation/installation/updating-h-code-theme/ at bottom on how to update theme included plugins and that should help.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

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