I am a first time wordpress user and this is not the easiest theme to learn, however, whatever you don't understand, you can have faith, customer support will be there for anything you need! After a few days of tinkering around, I started to pick it up quite easily. After a few roadblocks when trying to do certain things with the theme, I messaged support and they answered all of my questions within a day or two tops. Not only did they give expert answers, but I also gave them a username and password to my site so they could personally make css edits and other adjustments. They did so perfectly. Now, everything works, this theme is beautiful with my homepage broadcasting video content on landing. Its over a top-notch theme, with excellent developers and probably extremely clean code. The only downside is that it is a bit bloated with mandatory addons/plugins, however, I have optimized my server quite well and now have a relatively fast and well functioning site. I get a B rating on gtmetrix with my server optimized with pagespeed and running hummingbird on top of wordpress. Overall, this is an excellent theme with tons of predesigned layouts and options. Well worth the purchase, and well worth the extra 6 months of customer support. These guys are great!

Very good customer support!

Robust theme. Customer support is excellent and thorough.

I love everything about this theme. It's awesome and I also thank you for the great & fast customer support.

I could have chosen a thousand reasons to give this theme 5 stars. But the main one, the one why I really recommend Theme Zaa with your eyes closed, is the quality of its support teem.

I have been buying their themes for 4 years now, and every time I'm encountering any problem, they are responsive, efficient, patient and always provide good advice.

Thanks for your amazing work Theme Zaa !

I am using this thme for a while now and there were moments that things became a bit unclear to me. The team always helped me out and provided exactly what I needed. Its such a beautiful theme to work with. I could def recommend it to you, especially with the amazing support!

Just really happy so far :)

The theme is highly flexible with all the pre-designed pages and portfolios. And more important is you can always do what you want with the help of customer support. They can help you customize any specific request within the beautiful frame. I have requested at least 5-10 times for the supports during my creation of the website, the professionalism and kindness really impressed me!

Excellent theme, have used it since it's launched. I have used many various themes over the past 10 years and this is by far the best.
It facilitates all requirements for any business or individual. Personally, I'm a web and graphic designer and I am so glad that I no longer have to trawl through Themeforest looking for something to fit a certain brief. H-Code covers all bases - with room to spare.

There were some issues with the installation but the support is well responding.

Un très bon support , rapide et efficace.

After few hiccups at the very beginning, for demanding server requirements that this theme has, I have been using it for 3 years with good results.
It is full of features and allow many customizations.
Pages and animations load fluidly and fast as well.
It is a bit picky with plugins upgrades, therefore use them carefully.
Customer service is prompt and efficient.