188 Reviews
I would like to express my utmost satisfaction regarding the theme I recently acquired for my brand-new website. With over two decades of experience in website creation, I can unequivocally state that this theme is an absolute gem.
From the moment I began working with this theme, I was struck by the exceptional quality of its design. Every component, every visual element, and every customization option has been meticulously crafted to deliver a top-notch user experience. The versatility and variety of available features are simply remarkable. It has allowed me to build a website that not only meets my current needs but also remains flexible enough to adapt to the evolution of my digital strategy over time.
However, what truly sets this theme apart from the competition is the exceptional level of technical support provided by its development team. Their responsiveness and expertise are on par with the biggest players in the market. Whenever I needed assistance with customizing certain aspects or resolving technical issues, their response has been swift, and their solutions effective.
Ultimately, the purchase of this theme has proven to be one of the best decisions I've made for my business. It has made the process of creating my website not only more enjoyable but also more productive, resulting in an outstanding final result. If you're in search of a top-tier theme with world-class support, I can wholeheartedly encourage you to opt for this one. A massive thank you to the entire team behind this theme for their remarkable work
Author response
First of all thank you very much for spending your valuable time for such a detailed review and we really appreciate it. We are glad to have an awesome and loyal customer like you and this is fuel for us to speedup our engine :)
Had some issues updating the theme and the support was quick and very helpful. Theme functions well and has a lot of options for styling. Would recommend
Author response
Awesome and glad you like our theme and support. Thank you very much for your kind review and rating :)
The theme looks great and is easy to handle. The support is also fast and great. Thanks to the ThemeZaa Team.
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
I am a first time wordpress user and this is not the easiest theme to learn, however, whatever you don't understand, you can have faith, customer support will be there for anything you need! After a few days of tinkering around, I started to pick it up quite easily. After a few roadblocks when trying to do certain things with the theme, I messaged support and they answered all of my questions within a day or two tops. Not only did they give expert answers, but I also gave them a username and password to my site so they could personally make css edits and other adjustments. They did so perfectly. Now, everything works, this theme is beautiful with my homepage broadcasting video content on landing. Its over a top-notch theme, with excellent developers and probably extremely clean code. The only downside is that it is a bit bloated with mandatory addons/plugins, however, I have optimized my server quite well and now have a relatively fast and well functioning site. I get a B rating on gtmetrix with my server optimized with pagespeed and running hummingbird on top of wordpress. Overall, this is an excellent theme with tons of predesigned layouts and options. Well worth the purchase, and well worth the extra 6 months of customer support. These guys are great!
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
Very good customer support!
Author response
Thank you very much for posting your kind review and rating :)
by buno 2 years ago
by shypz 2 years ago
Robust theme. Customer support is excellent and thorough.
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
I love everything about this theme. It's awesome and I also thank you for the great & fast customer support.
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
I wish I could select more reasons for my rating:
1) Customer support takes ages to respond and has a tendency to answer only part of the ticket
2) Documentation Quality: impossible to find any detailed answer to actual H-Code settings
3) Customizability: no excerpt in portfolio; hard to remove individual overlays; and when I ask - I get reply: check with your WP developer ...
Really regret having bought this theme.... I am not a professional coder, but this not my first wordpress theme and it definitely is NOT on my list of what I would buy again.
I could have chosen a thousand reasons to give this theme 5 stars. But the main one, the one why I really recommend Theme Zaa with your eyes closed, is the quality of its support teem.
I have been buying their themes for 4 years now, and every time I'm encountering any problem, they are responsive, efficient, patient and always provide good advice.
Thanks for your amazing work Theme Zaa !
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
I am using this thme for a while now and there were moments that things became a bit unclear to me. The team always helped me out and provided exactly what I needed. Its such a beautiful theme to work with. I could def recommend it to you, especially with the amazing support!
Author response
Awesome and glad you like our overall theme and customer support. Thank you very much for posting your kind review and rating :)
by GTPD 3 years ago
Just really happy so far :)
Author response
Glad you are happy and enjoying H-Code. Thank you very much for your kind review and rating :)
The theme is highly flexible with all the pre-designed pages and portfolios. And more important is you can always do what you want with the help of customer support. They can help you customize any specific request within the beautiful frame. I have requested at least 5-10 times for the supports during my creation of the website, the professionalism and kindness really impressed me!
Author response
Awesome and glad you like our overall theme and customer support. Thanks a lot for your kind review and posting rating :)