28309 comments found.
Hi,
First, thank you for your awesome work.
I have a question regarding the “column cart” feature (https://cloudup.com/cA2YZ8lz9lz). I installed demo content, but it doesnt seems to be activate. How can I enable that feature ?
Second question regarding that feature, I have an order button not on a product page and would like to link it to that column cart view, how can I do that ? At the moment the link is www.test.com//?add-to-cart=495
Thank you !
You can enable that in Theme Options > Header > Cart
Select the “Off-canvas” cart style
Hi thank you, I think I badly express myself, I would like that when I click on a add to cart link the “off canva style” open up like on this page : http://flatsome3.uxthemes.com/shop/women/varanise-cn-tee-hilfiger-denim/?style=layout-fullscreen-fashion
Hi, I want to use a different font on my site (nav bar and everywhere) from the default Lato font. This was working on the 2,9 version but since I’m in 3. version of the theme, when any page of the site is charging, the lato font (that I don’t want) still quickly appears on the screen while the page is charging !!! I updated the theme to the version 3.0.30 and my problem is still here. The support tech mailed me : “This is happening because the fonts are “lazy loaded” from google for much better page loading speed. It only happens the first time you load the site, and to be honest: I still think the site looks professional and most customers will not even notice. Cheers” Do you have another idea to solve this ? I can’t imagine having my site online with this … Thx for help.
We have added an option to next version to disable the lazy loading of Google fonts (It’s not recommended because the loading of the site gets slower) but you disable it if you want.
Thx
Hey there, does someone know how i can change the sidebar filter productcategories? when i click on an Catgeory he shows me all Productcategorys i got, but i only want the specifc ones and their subcategory not all of them. Thanks
Hello
After upgrading to 3.0.30, Leave a reply comment field is shwoing at the bottom of front page with page attributes of full width. I can’t find the way to remove it.
Thanks
Hi here, take a look here: http://uxthemes.helpscoutdocs.com/article/78-remove-comment-box-from-page
Hi UX-themes,
just wanted to report a couple of things I’ve noticed while testing the 3.0 version:
Incompatibility with Revolution Slider Plugin
The Revolution Slider’s background images are no longer visible on mobile (tested on iPhone6) -> also the loading times of the slider seems to have strongly increased on mobile
Improvements
- The product’s sale label and custom labels are now squared in style 2: it’s not the best if you have a long text inside. -> it would be awesome to be able to select the shape or keep it as 2.9 even though everything can be handled with custom css
I really liked the improvements in the checkout complete page. keep it up with your great work!
Hello
I love the new update but i want to get back the blog “grid” layout that was there in 2.9.6 i really miss it. Is there a way to do it ?
Hi there, should be possible to have the same layout if you choose 3 or 4 column layout style, and then add some depth to the blog posts.
Hi, How do you disable the arrow links to view the next product on product pages?
Thank you
*--
Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on
this page.
Hi, Support licensed has been renwed, could you please help
Thanks
Try add this to custom CSS:
.product .next-prev-thumbs{display:none!important}
Hi, I added the code to the custom CSS but the arrows are still showing in the ‘header’
do you have a page online where this is happening?
I’m trying to reduce the height of featured-posts image, the cleanest way, I tried to reduce it in theme options > blog > blog featured posts but the image are still full height.
I’ve tried with css too without success, an idea ?
Thx in advance
Hi there, can you send us a link to your page? Go to Wp-Admin > Flatsome > Help & Guides to contact us.
Hi, how can i add an font icon ? i don’t see the icon list . it just go to the media lib. And also could you improve how to style the button? now only have few color choice. And also improve the menu ? i want more space between the menu item. but find no where to edit it.
Hi there,
1) You can upload any SVG icon. If you want to add icons to menu items you need a plugin like: https://wordpress.org/plugins/font-awesome-4-menus/
2) We’ll have background options for this in the future, but it’s using the default selected Theme colors now.
3) We’ll have an option for this also soon 
but wordpress doesn’t support svg file. it can’t be preview. And try to manage lots of icon in media library is totally killing me. can you make an icon element in the future?And also i don’t know how to add short code using this theme.
Hey there, i purchased Ubermenu after i installed my Flatsome 3.0 Theme. Sadly i read after that there are some Problems but they would be fine with Manuel Integration. So in the Guide they show me to add some Code in the theme: The Code Start with wp_nav_menu, but i cant find the php file where to add the code. When i install flatsome 2.9 i easily find the the file and can add the code for the Manuel Integration. Maybe u can help with the main issue, that is that the menu wont go full width, caused of the template on .header-bottom. Is there a file to edit to unbound the Submenu size from the menu bar? Thanks!
Hi there, what code are you trying to use?
We have added better integration for this in next version 
Glad to hear that! What u think how long i takes for the next inegration? Thank you for the quick answer
We can send you a test if you contact our support in Wp-Admin > Flatsome > Help & Guides
I downloaded flatsome 3.0 and enter the code as well, But I can`t use UX builder. It is not working. Just loading all day.
Hi there, take a look here :http://uxthemes.helpscoutdocs.com/article/202-missing-customizer-or-ux-builder
I don’t know if this is a theme problem but when I have customers checking out in Firefox their getting charged twice! Any ideas?
Really weird. We use default WooCommerce functionality for this. Could you try contact WooCommerce about it? Could also be a problem with one of your payment methods if you’re using a plugin.
Hello there! How can I adjust the spacing between the menu items? The items are very close together. Thanks!
Hi there, we’re going to have an option for that soon 
In the meantime, would you have the CSS to increase the spacing between the menu items? I LOVE this theme, and I’m positive you can help on a small tweak like this. Thanks!
Thanks! This is added in next version 
Sorry: try add this to custom CSS: .header-main .nav > li{margin:0 10px}
Thanks!
It worked, and I really appreciate your quick responses!
Awesome 
I have downloaded today but i’s version 2.9, where is 3?
Take a look here on how to update to 3.0: http://uxthemes.helpscoutdocs.com/article/188-upgrade-to-flatsome-3-0
Hi please tell me how to configure my site like your “sports” demo. I understand images will be missing but could you tell me how to configure the layout? I already upgraded to version 3. Thank you.
Create a new page and open it in the UX Builder. you can select the template from there.
You can also run the Setup Wizard once more and select it when installing the theme. (Just skip the demo import part if you have already done that)
Lightbox auto?
Just add auto_open=”true” to the shortcode 
Thank you. And time?
sorry
And time?
Hello there! How can I change the color of the fancy-underline from blue to another color? Thanks!
Hi there, sorry there is currently no option for this. You need to edit the underline.png file located in flatsome/assets/img folder.
It worked, and I really appreciate your quick responses!
Hi,
You have a great theme here and I love it after I check your demo site. I would like to know, do you have any plan to make a plugin for your UX Builder/Front-page Builder, Header Design and Live Theme Editor?
Hi there, I’m sorry but the UX Builder and Header designer is a currently only a Flatsome feature. You need to purchase Flatsome to get access to them 
I installed the 3.0 version and am just trying to get it to look like the demo as displayed in (your own instructions) here:
https://youtu.be/TTCcotWInr8?t=2m3sat the 2 minute and 3 second mark when you display how it “should” look like.. i’m trying to get it to look like that.
if i understand correctly, the grey images at the bottom of your demo page are supposed to be for us to upload ourselves but nothing else looks alike neither.
I followed that guide step by step. The only things that were weird was when it got to the plugin step, it all Failed. But i installed them as it asked me to on the WordPress dashboard right away and then activated them as well.
Because it failed, I got a weird “foreach()” loop in the following page that you can see in my image album here:
http://imgur.com/a/cCvx3And finally.. also on that image album you can see how my resulting webpage looked like and it looks nothing like how it’s supposed to. Please help I just want to get it to look like the demo page.
Oh, seems like something went wrong when trying to import Demo content. Could you try increase the memory limit and try again? http://uxthemes.helpscoutdocs.com/article/81-increasing-the-wordpress-memory-limit
You can just go back to Flatsome > Setup Wizard
Hi,
I the homepage at love: http://flatsome3.uxthemes.com/demos/shop-demos/mega-shop/
On the product page (or any other pages) we would like 4-5 rectangle call to action spots underneath the nav/breadcrumb, is this possible?
*--
Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on
this page.