439 comments found.
I am trying to add multiple phone numbers to the contact information section of my 1 page Business site but I am unable to format the phone numbers in the way that I would like. How do I get around this? Can I add HTML code somewhere? Here is the link to my site: http://temp.lehmantech.com/#contact
Thank you!
Hi,
Thank you for purchasing!
The best way is to remove that element and add your own using the Text Element.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick help.
Cheers!
Hi,
There are a couple of issues I am having: The first team member box is not clickable – the other 3 are fine – see here… http://77.104.149.74/~focusdp7/#Team
Also, the ‘testimonials’ don’t display on mobile screens in the ‘about us’ section.. http://77.104.149.74/~focusdp7/#about
Please help Thanks
Hi,
Thank you for purchasing!
Here are our comments:
1) When you are editing the member there’s an options panel under the content. Please make sure that you have the “Enable link to single member page” option active;
2) Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check on the page content;
Cheers!
I just purchased the theme and when i installed it it looks nothing like the theme i thought i was purchasing. I wanted the theme to look just like http://pirenko-themes.com/pulse-biz/ but the site does not look like it at all. There is issues with menus, and the graphics on the site are not there, and the ones that are there all look blurred. Can you please help to get the theme to load just like that link> the site is dividivitree.com
Hi,
Thank you for purchasing!
The issue with the menu seems to be because you performed the one-click install multiple times. As for the page content it seems to be fine (the images are different, but that is stated on the theme description and you can also see it on the video tutorials).
By the way, you can manage the menu items under Appearance>Menus.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Thanks I will try and fix the menus. Do you know what site you used for the images in the theme, if i realized they were not included I would not have bought the theme, I am trying to build the same site with the same images.
We can help you locating the images and we can also add some of them to your page (most of them are free so you can use them). On the theme documentation you will find more info on the image sizes.
If you want us to quickly add the free images to your page please send us a private message and we’ll assist you.
Thanks once again!
Still having issues send you a private email with log in credentials as well as issues with nav. Thanks for helping with the images as well, we love the template and just wanted to start with the 1 page Business version and build from there.
Ok, we have replaced some of the generated content images with demo images (we did not replace the premium/paid images). Please notice that the whole page structure was there and all that needed to be done was to swap images.
If you still need assistance please reply to our email. Cheers!
Things look great one last issue. The “Why Us” and “Get In Touch” menu items do not work they go nowhere when you click them. Any ideas? BTW it looks great and thanks again out he help
The menu URL’s were not matching the row ID’s. We have just adjusted them. Thanks!
All I can say is you ROCK the attention to detail and quick responsiveness are AMAZING. I will look for your templates in the future…....THANKS!
Ok, thanks for the kind words 
What about audioplayer?
Is it possible to use anything except WPBakery Visual Composer Addons – HTML5 Audio Player or Chameleon Audio Player?
Hi,
We’re not sure if any of those plugins will work. In general they should work, but keep in mind that you should turn OFF the Ajax load feature in this case (this only applies if you have multiple pages).
Thanks!
https://codex.wordpress.org/Audio_Shortcode
Yes, you should not have any trouble with that. In this case, if you have trouble please let me know, because I will improve the theme compatibility. Thanks!
Hello. I love this template. I have two questions. 1. Is it possible when a user click the home button the page scroll to the top? 2. Is it possible when a user click on any menu link to pass the id to the address? For example i want when i click to about button and the page scroll to this section the address to the browser to show www.sitename.com/#about
thank you very much
Hi,
Thank you for purchasing and for the kind comments!
Here are our answers:
1) Yes, you should make it be the site URL and a hashtag (ex. : http://www. sitename.com/# )
2) You need to edit the main.js file for this, but probably you will lose the smooth anchor scrolling when you do this
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hello and thank you for the reply. My mistake i change the url on the home button and now is working. As for the second problem i guess i prefer the smooth scroll. That’s a pitty i hope in the future to fix this if its possible! Once again thank you and i will give of course 5 stars
Thanks for the kind review! We’ll study that possibility in the next update, but we are not sure if it going to be implemented. Do you need that for a particular reason?
Hi, i bought your theme and i have a question about a fullscreen video on the homepage : I want to buy a video on istock, and i have to choose between different format : 4 K I 3840×2160 @ 30 fps I MOV or HD 1080 I 1920×1080 @ 30 fps I MOV or Web – Big I 640×360 @ 30 fps I MP4
Which format should i prefer to put this video on fullscreen, and have a good compromise size/quality ?
Thanks for your response, cheers.
Hi,
Thank you for purchasing!
At this moment 4K is a bit too much if you are looking for the compromise size/quality. I suggest that you use the HD format.
Cheers!
Ok thanks.
You are always welcome here 
I’m trying to import my database to my new hosting account at godaddy and I keep getting the following error:
Error SQL query:
- - Dumping data for table `wp_comments`—INSERT INTO `wp_comments` (`comment_ID`, `comment_post_ID`, `comment_author`, `comment_author_email`, `comment_author_url`, `comment_author_IP`, `comment_date`, `comment_date_gmt`, `comment_content`, `comment_karma`, `comment_approved`, `comment_agent`, `comment_type`, `comment_parent`, `user_id`) VALUES (1, 1, ‘Mr WordPress’, ’’, ‘https://wordpress.org/', ’’, ‘2015-06-17 05:29:11’, ‘2015-06-17 05:29:11’, ‘Hi, this is a comment.\nTo delete a comment, just log in and view the post’s comments. There you will have the option to edit or delete them.’, 0, ‘1’, ’’, ’’, 0, 0), (2, 298, ‘Nikolay Totev’, ‘office@vamtam.com’, ’’, ‘62.176.106.59’, ‘2013-07-09 16:27:10’, ‘2013-07-09 16:27:10’, ‘Test comment’, 0, ‘1’, ’’, ’’, 0, 0), (3, 306, ‘admin’, ‘office@vamtam.com’, ’’, ‘82.71.28.80’, ‘2013-04-21 23:22:16’, ‘2013-04-21 23:22:16’, ‘comment’, 0, ‘1’, ’’, ’’, 0, 0), (4, 306, ‘admin’, ‘office@vamtam.com’, ’’, ‘82.71.28.80’, ‘2013-04-21 23:22:33[...]
MySQL said: Documentation
1062 – Duplicate entry ‘1’ for key ‘PRIMARY’
How can I resolved this issue?
Hi,
Thank you for purchasing!
That issue does not seem to be related with the theme. Also, it seems that you are trying to migrate the content so you should reach your hosting company for help with that process.
Cheers!
Hi,
I can’t upload this theme. It say ‘can’t find style.css’. Can you help me ?
0cb98034-b2d2-4de3-b8d5-ffefa36147fc
Hi,
Thank you for purchasing!
Please check the first FAQ here https://themeforest.net/item/pulse-premier-wordpress-theme/12407534/support
Cheers!
Hi Pirenko,
Quick question about the Pulse theme. I know you’ve included Font Awesome and Google Material Design icons, I know how to use them in the editor. However can I access them via a shortcode in the footer of the theme or a post? If so how?
Thanks!
Eike
PS Great theme!
Hi Eike,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll assist you. Let us know what icon you want to add.
Cheers!
See Top Ten!
http://www.ebizmba.com/articles/social-networking-websites
Social networks links right offset needed.
Too small margin between Hamburger menu button and Social networks icons
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you in both situations.
Cheers!
Hi – I have the pulse theme – what’s the easiest way to change from a multipage to one page site. Currently it’s set up as a multipage with page conetnt set up etc, how do I change it to one page? I tried the one click install of a one page example to work it out but it kept timing out on me and didn’t upload the content
Hi,
Thank you for purchasing!
What defines the multipage or one page behavior is the menu (you can manage under Appearance>Menus). If you make the menu link to parts of the page then it is a one page site, if you make it link to other pages then it is a multipage site. If you need help managing menus please check http://www.pirenko.com/blog/2014/07/24/mastering-wordpress-menus/
About the timeout issue: that is very uncommon, but you can try and reach your hosting company so that they can add more resources or at least let you know what is the exact reason for the timeout.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello, I have a bit of an issue,
1) the Logo doesn’t seem to be showing when the website is uploaded, on the mobile version and desktop version.
2) Footer doesn’t seem to appear even though I’ve turned it visible.
Hope I can’t get references to fix this situation.
Thanks.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hey! If I have another theme already published for my website and I want to active and work on my new Pulse theme will activating the Pulse them show when people type in my website? I’m new to this but have some knowledge, just wanting to make sure! Thanks!
Hi,
Thank you for purchasing!
Yes, as soon as you activate the theme everyone will see it. You can use the Coming Soon page template that is included with the theme or install a Maintenance Plugin (ex: https://pt.wordpress.org/plugins/maintenance/ ).
Cheers!
Hi there! For some reason i cannot get the theme buttons to open in the same browser. New window works however – see below – use the CLICK HERE below the rev slider section…(and also below the WORK section)
http://pelicondesign.com/newsite/new-home-final2/ and settings are here: http://pelicondesign.com/newsite/wp-content/uploads/2016/09/book.jpgCheers and thanks for your time! J
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hello Pirenko, I use your pulse-theme for a customer. I just added two social links in the header. However, when in mobile mode, those social links don’t show up anymore. My customer of course wants them to show up. Did I miss a setting? Best regards, Ingmar
Hi,
Thank you for purchasing!
If you need to add those icons when mobile mode if active, you can add them under Appearance>Widgets>Mobile Sidebar. I suggest that you use the Pulse Social Links widget.
Cheers!
A perfect answer!
Thanks a lot! Worked like a charm.
Thanks for the feedback 
Hi Pirenko, thanks for your previous help! I’d also like to know if possible to change alpha channel on slide titles, like setting 50% opacity.. should I add some custom CSS?
thank you very much
Hi,
That depends on the type of titles that you are using.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hello Pirenko, i have a little trouble with my featured images on post. On tablets and mobile devices the images doesn´t show. I saw the img tag on inspector and the image source are missing. Any idea? Thanks
Hi,
Thank you for purchasing!
That situation does not seem to be related with the theme. Please turn OFF any plugins that are not included with our theme and try again. Try also activating one of the default WordPress Themes to see if that error happens only when this particular theme is active.
If the problem is only with our theme, please send us a private message with the WP login details for a quick check (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hi Pirenko, I’m using the Pulse theme. Can you tell me the exact pixel width / optimum width and height ratio for the full width slide? Also the the exact pixel width for the portfolio with the “Half” post layout? I’m making images in photoshop and whatever size I do (following the sample stock images in your theme for pixel size) they are not sharp. They are sharp in photoshop but not after upload.
Thanks in advance.
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link for a quick check.
Cheers!
Thanks Pirenko, will do.
Hi I have an issue with multilingual menu via WPML – when I create menu in the 2nd lang copying the existing main language, ok, it creates and display it but just for a while, after 2-3 sec automatically redirect to default language… any idea about the issue? Do I have to change some internet link? I¡m using ”?lang=” option in WPML…
Hi,
Thank you for purchasing!
That situation does not seem to be related with the theme. We suggest that you reach the WPML support team (they are quick and professional). If there’s any trouble with the theme they will let us know, because the theme is certified by them.
Cheers!
yes, indeed was a WPML related issue- now is resolved thanks!
You are always welcome 
Hi there,
The pages keep on scrolling up when re-loading. Is there a setting somewhere in the theme for it? For example: if I’m down the page and refresh, once the page loads again it’ll be at the point I was before and then within 2 or 3 seconds it’ll scroll all the way to the back. It gives an impression that there is a glitch with the website.
Thank for any help.
Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link for a quick check.
Cheers!
Hi, Sent you an email.