1415 comments found.
Hi, Google maps on the contact page no longer appears! Why that
Hey!
You have to generate a Google Maps API Key and insert it in the special field under Appearance > Customize. Read more about that here.
Have an awesome Sunday,
Alin
Hi, I have installed the latest version of the theme (2.4.1) and I have no trace of the field called Google Maps API key in Appearance -> Customise -> Theme Options !!! I use 2 of your theme (Lens and Rosa) and on Rosa I have indeed field for Google Map API key and it works but not on Lens !!!
Hi everyone,
Am I the only one to have the Google map API key problem 
?
Hey!
I didn’t make myself clearer, sorry. We’re working on a new theme update, probably tomorrow will be ready, and starting with this new version you’ll have that special field where you can put the Google Maps API Key.
Thanks,
Alin
Hi, does this theme support ads?
Hey Daicain, thanks for your interest in our theme!
It’s good to know that Lens was not intended to display advertisements, even if you can place some ads in the left sidebar or in the single blog post page.
Regards,
Alin
Hey, I´m testing the Live Preview and I noted that Journal (blog) the scroll is with a lag. It´s look like a problem or a bug, isnt it? There´s a another bar in the page.
Hi Andrei!
Could you please give me some more details about the circumstances when you’re facing this? What OS and browser are you running, for instance? It might be helpful for me to investigate this further.
Thanks,
Alin
Ok. I´m using Windows 8 and Chromme. Isn´t look like a big problema. Maybe a feature implemented in the theme. The scrooll bar seems customized. The effect isn´t “natural”. It´s can be changed?
I see now. It seems to be happening on Windows only, but it’s good to know about that because we could investigate it and look for a fix. Thanks for notifying! 
Regards,
Alin
is it possible to add a page for selling Prints and some related products with this theme ?
Hello, after the latest update the google maps does not working. How I can fix it?
Hey,
Could you please open a ticket on our HelpDesk in order to investigate this further? I checked it on an updated installation and the map works properly.
Thanks,
— Alin
I have edited the .pot file of the theme with POedit and saved it correctly. However after uploading the nl_NL files to lens/languages/ , it doesnt work correctly. There’s still a lot thats not translated. How can we fix this issue ?
Hi,
Please open a ticket on our dedicated HelpDesk in order to investigate this further.
Thank you,
— Alin
Hello, Thank you for the theme, I have a question regarding Galleries and click through on image to expand.
When you click on a picture of Masonry Gallery (like this one: https://pixelgrade.com/demos/lens/gallery/masonry-gallery/) I want each image to open as Full Width http://pixelgrade.com/demos/lens/gallery/full-width-gallery/ pages.
Is this possible and if so, how is it managed?
Thanks in advance.
Hey,
Sorry for the delayed response. It’s good to know that Galleries Archive Page has a grid format only, not masonry. You can check it here – https://pixelgrade.com/demos/lens/galleries-archive/.
Thanks,
— Alin
Hi, firstly I need to get this off my chest but this new Theme Options is very annoying and devious. Apart from that, I’m facing issues with Share option. When I go to Customizer -> Theme Options -> Share Settings. And enter “facebook,twitter” nothing happens. How to fix this ?
Hey,
The sharing options should be working with no problem. Have you tried to contact us through HelpDesk and give some more details about the problem in order to look for a fix?
Thanks,
Radu
Are you sure it’s working correctly? Shouldnt it work by entering “facebook,twitter”
As a sidenote, I use POedit to translate the .pot file in to Dutch, however the nl_NL files don’t get recognized. Are you sure your textdomains are correct?
It would also be really nice if the Social Media links opened in a separate tab or window. We all know that allowing the user to navigate AWAY from your page within the same window is a bad idea!!
Hi,
First of all, here’s an article that shows you how to create the Social Icons and put them on the sidebar: http://pxg.to/2caHOzs
When you’re creating the menu, there’s an option called Open link in a new tab available for each item. You can see it by going to Screen Options (top right side of the screen) and check Link Target box. Please give it a try
All the best,
Radu
Hello guys … love the theme so far!! Cant seem to create an index page for the Pix Proof Galleries. Would love to have a page that shows all the thumbnails for my Pix Proof Galleries like I do for my Gallery Archives. Am I missing something? Can this be fixed in an update? Soon? HA!! Thanks Lou …
Hey there,
You can have a lot of proof galleries but there’s no archive template for this type of galleries. You can create an archive only for the simple galleries and projects (but you may already know this).
Thanks,
Radu
Hey!
I just checked your website and I all the images are there. Could you please make sure there’s no caching issue on your side?
Thanks,
— Alin
ahh interesting – the images are blocked by Ghostery (https://www.ghostery.com/) – never happened before – you may want to look into what would cause a popular extension to block simple images on the theme, it usually only blocks ads/pop ups, but there may be something in the recent updates that make ad-blockers block the images in the theme
how does the cart play into this theme as I do not see add to cart on any page. i was hoping it was under photo proofing but only a download link.
Hey!
I apologize for the delayed response. When you check the Shop Page and click on a product you’ll be able to add it to the cart. After doing so, the cart will be displayed while you’ll be on Shop Page.
Let me know if this is what you’re looking for.
Thanks,
Alin
Hi,
Question how could i remove the bar from the navigation? Also how could i change the font size?
Please advice
Hey!
You can simply hide the stripped lines from the Navigation bar using the following CSS snippet:
.header::after {display: none;}
As for the font size, if you’re asking about the Menu items, you could try this one:
.header {font-size: 1.72222rem;}
Let me know if the above snippets helped you.
Thanks,
Alin
Thanks, but regarding the font size, i meant general font size within the theme. For example the blog, custom pages, full witdh pages, etc. Please advice.
Regards Mitjo
PS i have just used the code strip for the removal of the bars, but its doesn’t seem to remove them from the nav. Please advice
Hi Mitjio,
I thought you were talking about the vertical stripped line from the navigation bar. If you want to remove the horizontal lines between menu items, this one should help:
.site-navigation--main {
border-top: none;
}
.site-navigation--main > .menu-item, .header__social-section {
border-bottom: none;
}
As for changing the size for different types of text I recommend to contact us via our HelpDesk to provide you with some CSS snippets too.
Thanks,
Alin
Hey, that’s great, how about the change of the font size in general, for example on the blog and other pages. This is separate from the navigation. Please advice ?
Regards Mitjo
Mitjio,
Depending on what text you’d like to alter, some other CSS snippets might be needed. So I’m kindly asking you to open a private ticket and provide us with some specific details about that.
Thank you,
Alin
Hi Aline, thanks for your response. I would love to make a supported ticket for this amazing but my support has runout already hence my kind request to see if I could still make use of this amazing theme. With that said I just need to adjust the font size across the board of you could help me with this requested I would be great full. Please advice
Hi Mitjio,
There are multiple font types and a custom CSS might be needed for each one you want to alter. However, I recommend taking a look at this article, it could be helpful to understand how to change the font size in a WordPress site.
Please note that — as your support period expired — if you have further questions, you need to renew it and purchase a new package.
Regards,
— Alin
Hi, my ad to basket button has disappeared from my Lens website. Its available on the products that don’t have attributes only. H-E-L-P…
Hey,
Please make sure you’re using the latest theme version because this problem shouldn’t occur. Here’s the full changelog — https://wupdates.com/lens-changelog.
Thanks,
— Alin
I see some questions from 2 years ago about pinterest and facebook buttons. Has there been any further progress with providing these buttons?
Hey,
Thanks for asking! Could you please be more specific concerning those buttons?
Thanks,
— Alin
Hi Alin, is it possible to have Pinterest “pin it” or Facebook “like” buttons on photos in galleries on the Lens theme?
Hi,
I see now, but that’s not a feature handled by the theme itself. You can try a plugin for that.
Thanks,
— Alin
I know that my support expired but can you tell me how i can make journal full page like this one? http://www.the1point8.com/2016/05/23/bernie-worrell-moogfest-2016rolling-stone/
This custom code don’t work ”.page-content—with-sidebar .page-main { width: 100%; }”
Thanks a lot!
Anytime!
Is there a way to reduce the vertical space between the logo and menu? I’m using the white version and there’s too much space underneath the logo even though I’ve cropped it right to the edge.
Hi!
Can you please send me a link to your website?
Thanks,
— Alin
is there anyway for me to add related posts/galleries on a gallery page? – thanks
Hi,
Sorry for the delayed response. Sure – you can do that, just follow up this article — Managing Related Projects and Posts.
Let me know if there’s another spot where I can provide a helping hand.
Cheers,
— Alin
right, so that works with posts and projects, but not galleries. am i correct?
Yes, that’s right.
Can you tell me how to remove the “LEAVE A COMMENT” section from About us page: http://zattuvision.ca/about/
Hi,
Open the About page on your backend, make sure that Discussion is checked in Screen Options and then you’ll see a new tab under the text editor where you can disable the comments on that page. Here you can find more information about that.
Hope it helps.
— Alin
Hi guys, now in 2016, is it possible to remove the sidebar from posts? The last answer I found about this is from 2 years ago. Would sure love to be able to get rid of that sidebar and have full-width blog posts!
Hi,
You can try a CSS snippet to make the Post Page Full Width:
.page-content--with-sidebar .page-main {
width: 100%;
}
Let me know if it helped.
Thanks,
— Alin
Thanks, Alin. I tried adding it via the customizer, and directly in the child theme stylesheet, but it didn’t do anything. But I appreciate your getting back to me in any case!
Hi,
Could you please reach us on our HelpDesk so we can take a closer look into this?
Thank you,
— Alin
Okie dokie, just sent you a ticket!
