22359 comments found.
How do I replace the H1 tag with a DIV tag in the Page Title in the Title Bar? (I already have titles on my pages so this is causing a duplicate H1 tags on all my pages). Thanks!
You can do this with a child theme modification easily. Are you trying to override it everywhere? If so add this to a child theme’s – http://wpexplorer-themes.com/total/docs/child-theme/ – functions.php file:
function myprefix_alter_page_header_title_args( $args ) {
$args['html_tag'] = 'span';
return $args;
}
add_filter( 'wpex_page_header_title_args', 'myprefix_alter_page_header_title_args', 40 );
More info here: http://wpexplorer-themes.com/total/snippets/page-header-title-args/
- AJ
That worked perfect AJ! Thanks so much. 
The “Call to Action” element has a H2 tag for the Heading and an H4 tag for the Subheading. How do I change the subheading to an H3 so it is in proper order? Thanks!
Unfortunately because this is a core VC module there isn’t a way to change it in the theme without completely overriding the template part via a child theme.
Depending what you are trying to do you can always just add a background to a row and use the headings, text block and button modules to essentially “create” your own callout though, that may be the easiest solution.
- AJ
I already created a child theme, so if you can tell me what to add to the css to fix this, that would be great.
Unfortunately it can’t be done with CSS. I actually had another look at the plugin code and the only way to change it is with a manual edit of the plugin code located at js_composer-3rd-party-devs/include/classes/shortcodes/vc-cta.php line 80:
$output['heading2'] = $this->getHeading( 'h4', $atts );

The VC developers are releasing a big update soon I will kindly request they add some settings to change this.
- AJ
I’ll go ahead and wait for the update to correct this. Thanks AJ.
If you want I can make you a video showing how to create a “callout” but using a column/row instead of the module. Would you be interested?
I see that tabs and accordion are in the depreciated section of VC. what do you recommend as an alternative? I am using these on multiple sites and would not like functionality to break.
This is something the Visual Composer developers did. You can use the new tabs/accordions if you would like. But according to the developer the deprecated modules will still always work, they simple won’t be receiving any new updates/edits to them. So if they work there probably isn’t any need to change them at this time.
Hello, for example, i create any column and use icon box. But i want that when i hover column, my icon animated. Yes, i can do that with css about icon, but i can only do when i hover icon. But can i do it with column?
Can you send me any doc or any css code look like menu animation this site: sibelalper.com.tr
Hi,
Yes you can do it with CSS by targeting the column, it will work in all modern browsers. I can give you the CSS but the site http://sibelalper.com.tr/ will not load for me 
- AJ
Perhaps this site block your county. You can view it from this video: https://youtu.be/qC8927Hh2vc
It is loading now, but not using the Total theme.
To target items in columns though simply give your row a custom classname then you can target it .your-custom row .element-to-tweak { YOUR CSS }
- AJ
How do I get the header image with title and subtitle like on all Flatsome pages like its store and blog page though?
Please see the guide here: http://wpexplorer-themes.com/total/docs/page-heder-backgrounds/
Aha. Yeah http://wpexplorer-themes.com/total/docs/page-header-backgrounds/ explains it all. Thanks!
If you have any issues about that or further questions let me know!
Hi,
Sorry to bother you again, but i have one question. Is it possible, to get al woocommerce products same height? I mean the columns. I will renew my support in oktober. 
Can you show me the URL you are referring to? If you go to Theme Panel > Image Sizes > Product and add a custom size for your images then at least all the images will be the same height so it will look better if your images are not the same currently.
graphiclab.nl/alfastrada password: afblijven
For the carousel?
It’s not possible to add an equal height dynamically to the carousel as it causes issues (I will look into the possibility though for the upcoming update). But you can add some CSS for that. Example:
.wpex-carousel-woocommerce .wpex-carousel-entry-details {
min-height: 110px;
}
Images must be the same size though as well.
- AJ
AJ Thanks for the answer,
I mean also in the webshop, the regular shop columns. See the heights, and the button, its now a bit messed up.
See link:
If you want to align the button to the bottom that is tricker then setting the columns to the same height, because the button is added inline. The button would have to be placed at an absolute position with CSS and a min-height given to the inner elements. It’s a bit tricky. You could always just disable the button and it would look much better – most shops don’t use a button on the main shop page anyway. I keep it though because it is default Woo behavior so if I change it customers could be disappointed.
Thanks, but i think there is a mis communication, i mean only the column height i want every columns the same height, also that the button are on the same height. See the link verfgroothandel.nl for the columns, and for what i mean. They are all exactly the same height.
The issue is not the columns though, but it’s the position of the button technically see the site you mention – https://cl.ly/0u3P3X0g0b36
They use a fixed height inside the column where the details are. In WooCommerce there isn’t a wrapper on the inside before the button – https://cl.ly/2C3h3o1K0a2L – because of how Woo works it’s a bit tricker. I can look into adding a new wrapper though in the next update, but the problem is a new wrapper could break 3rd party plugins. I’ll have to be very careful about that.
Make sense?
- AJ
Yeah it make sense now. If you could take a look in the next update, that would be awsome! (Y) Thanks for the very quik replay’s
Done – https://cl.ly/0C092T3u1Z11 – thank you for the suggestion I am sure others will want this as well.
You are awsome AJ!!!!!
when will the next update coming?
Hopefully today or tomorrow – it depends how many support questions I get 
great i will wait haha. Thanks so much for the awsome support.
Hi Aj,
Do you know when the new update is coming? waiting for the new update. 
Also, another question, is it possible to add counts on the portfolio filter?
The update is still coming! Because the current version 3.5.3 doesn’t have any big pending bugs and 3.6.0 is mostly new features it has taken longer then expected. Also I’ve gotten a bit carried away adding some extra functionality like full support for the Custom Post Types UI plugin with added options – http://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2016/09/total-cpt-ui.png
Adding a counter on the filter is actually quite complex as it would require a complete re-coding of the method in which the filter is added (probably 1-2 days of work) or it could be done with custom Javascript but this would look a bit funny as the numbers would load afterwards. I have added this to my todo list for a future update but I just can’t get it added into this update because I want to release it asap.
If you don’t mind you can use this method for your filter – https://www.youtube.com/watch?v=ifhQ7Fb-0lE – and manually enter the number of items if they don’t change too much. Or create a little shortcode that counts the posts in the category and use the shortcode for the menu items.
- AJ
When will Theme version 3.6 be ready to end users?
I am working on it all day today so I can release it tonight or first thing in the morning. It took me a long time because last minute I decided to add a whole new function for the Custom Post Types UI plugin for easier post type addition (#2 in upcoming changelog) – http://wpexplorer-themes.com/total/upcoming-update-changelog/
Sorry for any inconvenience possibly caused from the delay.
- AJ
No, problem at all. I was just curious after i saw the 3.6 upcoming chanches… Theme works great by the way…
Still no 3.6 version ready?
Because the current version 3.5.3 doesn’t have any big pending bugs and 3.6.0 is mostly new features it has taken longer then expected. We are having a 3rd party test everything as well and I want to make sure it’s 100% perfect on launch. If you are currently not on version 3.5.3 I do recommend updating to that version first as that one does fix some crucial bugs (I just saw your new comment).
Thank you for your patience! We are bringing a lot of cool new features, functionality and optimizations and it takes time to test everything to ensure it’s perfect. We are also optimizing all the demos for faster imports for new sites.
- AJ
Complete clear, and no problem… I’ve got work to do 
Hi Aj
My client has bought your theme. He sent me the purchase code and themeforest-6339019-total-responsive-multipurpose-wordpress-theme zip file via email. I cannot download just “installable file” to my local server. And I am not sure how to use the purchase code.
He created the account on Evanto to buy the theme. Do I need his login details whenever I want to seek help.
Thanks buddy 
My WordPress importer limit is just 2MB. How can I increase the its limit?
Hi,
Yes you need to log in with the account used to make the purchase or purchase the theme yourself for support (if you purchase it then you can also use that new license for another client in the future). But you only need 1 license for asking as many reasonable questions as you want.
There isn’t anything called “importer limit” so I am not quite sure what you mean. You may be getting a weird error perhaps when you are trying to import the sample data? If so, most like you need to increase the server’s memory limit to PHP or max execution time.
- AJ
I’ve installed WordPress locally. When I open WordPress importer, this message pops up:
“Import WordPress
Howdy! Upload your WordPress eXtended RSS (WXR) file and we’ll import the posts, pages, comments, custom fields, categories, and tags into this site.
Choose a WXR (.xml) file to upload, then click Upload file and import.
Choose a file from your computer: (Maximum size: 2 MB)”
Another question… What different plugins I need to install first before I import Base demo sample data. I have already installed all recommended 7 plugins.
Thanks 
The 2MB max is your WordPress max upload size. If you aren’t sure how to change that, do a simple Google search and you will find the answer.
For base, install and activate all plugins except layerslider. Total 3.6.0 will be released today or tomorrow with a new demo importer – http://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2016/08/demo-importer.png – as well 
Thanks for responding quickly.. does it require bbpress or other plugins?
Only if you want the sample data from bbPress. For example if you don’t need a forum then there is no need to activate the bbPress plugin. Or if you don’t need a shop then don’t activate WooCommerce. You will see warnings after the import if you don’t activate them, but if you won’t need that content no need to bloat up your local host.
If you just want to “learn” how the theme works a demo like Healthcare is probably best because it has less content but it still has a slider and shop so you can see how that’s done.
- AJ
sounds funny…but there’s no demo importer inside my theme panel ?
It’s not available yet, this will be released in the next update 
Working locally on testing the theme with Flatsome theme options: http://totaltheme.wpengine.com/flat/about/ / https://github.com/wpexplorer/total-sample-data/tree/master/Flat . Somehow the main navigation is not shown in the header on desktop. It is loaded in the source, but due to styling it does not show it seems. Any ideas?
Hmm. In the end I had to remove the old menu and add a new one. That one got loaded just fine.
Great, thank you for letting me know you resolved the issue. That is strange, but glad it worked 
Hmm stuck with the same issue on live again. Removed the old menu, added a new one, removed it again. Still no visible menu. Going crazy here.
Was a plugin in the end that caused this . Very odd, but true. Either Envato short codes or an aweber one. Think the former
Hi, I just bought the theme, How do I reach you?
Hi,
Thank you for your purchase!
If you need support please have a look here: http://wpexplorer-themes.com/total/docs/how-to-request-support/
You are welcome to reply to this comment if you need any assistance. It is actually late here and I’ve been working for 13 hours today so I will probably be done soon. I will stay online for another 30 minutes though incase you respond so I can assist. You could instead submit a ticket and it’s possible my support staff can get back to you sooner.
- AJ
Thanks AJ. Just wondering how big is the file that I need to download for total theme and if I can email it to someone who is working for me and will be using this file. Have a good night. you may reply later
The actual theme is located inside the ThemeForest zip file you purchased. So extract it and locate the “Installable-Theme” folder and inside it you will find the Total.zip file. It is 20.4MB. However, you can always extract it and inside go to framework/plugins/ and move the bundled plugins out. Then re-zip the theme and send them the theme and the plugins separately if needed.
Also be sure to send them a link of the docs: http://wpexplorer-themes.com/total/docs/ – which should be very useful for using and setting up the theme.
Have a good night as well!
- AJ
Hello, I just bought Total theme and downloaded it to my computer. Now i´m trying to upload the theme to wordpress but it doesn´t work. It starts uploading it and when it reaches 99% it stops and the browser changes the page and I get a message saying:
¨Are you sure you want to do this?¨ Please try again.
I have done this many times and I always get the same message.
Please help me!
Hi,
This is a server related issue please see the docs here – http://wpexplorer-themes.com/total/docs/theme-installation-errors/ – under the section that says “Are you sure you want to do this?”.
Let me know if you have any questions about fixing the server to allow for a proper upload! Or any other questions about the theme, thank you for the purchase.
- AJ
Hi AJ
I’m considering buying Total for another website, but I’m not sure if this theme meets one very specific requirement from my client. He wants a link in the main menu that opens a video in lightbox mode. I haven’t seen this option in any of the demos, but I know this theme is very customizable and I wonder if that’s something that could be made.
Best regards, Nieves
Hi Nieves,
Awesome, I’m happy to hear that!
If the video hosted on Youtube or Vimeo? The theme does support lighbox videos if they an “iFrame”. I added a tweak to the upcoming update to make it easier so you just have to add “wpex-lightbox” to the menu item class. Example: https://cl.ly/0x14033T3q0T (ignore my ugly test site, lol).
- Aj
That’s great news! Yes, the video are hosted in Vimeo. When do you expect to release that new update?
I was hoping to do it today but I still have to test everything and add a couple other small tweaks. Maybe tomorrow? It will definitely be ready this week though!
http://wpexplorer-themes.com/total/upcoming-update-changelog/- AJ
Oh, it is not as urgent! Provided that it’s released in the coming weeks it’s ok for me 
Great! Any other suggestions or recommendations let me know!
Hi AJ, have another breadcrumb issue: On this page: http://titanfighting.com/titan-fc-41-carina-damm/ Videos is primary – Titan FC 41 is child to Videos – yet the breadcrumb is out of order. (Yoast breadcrumbs are disabled) Any thoughts?
Hi,
Unfortunately the categories display using the wp_get_post_terms() function and WordPress doesn’t have a method to order them based on hierarchy. With the upcoming update though I have highly modified and optimized the breadcrumbs so you could tweak things easily via a child theme in the next version.
The problem is inside the theme I can’t really do this, because for example you have a post included in 3 categories but only 1 of them is a child, there wouldn’t be a way to properly display all 3 categories with the parent above them as it wouldn’t make too much sense? Do you understand what I’m saying? Sorry it’s a bit confusing!
- AJ
Yes, it makes sense – not a big deal – thank you – looking forward to that update 
One more thing – can we display the featured image instead of the video on a video blog post? I have set the featured image but the blog grid still shows the video instead on the featured image.
You can disable the videos on the grid – https://cl.ly/3n2N1S300w02 – it’s just enabled by default.
- AJ
I did see that – but its just one video in the grid that I need the featured image :/
Hum…if you do not set it as “featured” then it shouldn’t display either in the blog grid (since posts have format support).
- AJ
It does but it’s okay – I am working around it.
I did find another “bug” or “issue” or “user error”
I have a row that only has a divider with text inside of it. If I set a background color, in this case black, it does not fill the entirety of the row but only shows a thin black line
http://titanfighting.com/mma-fight-gallery/
Thoughts on this?
Did you already alter things? All I see is a row with a background and a top padding of 45px – https://cl.ly/2n3x0j2p3u2O
- AJ
No sir – check again. Just cleared cache. Also changed background to white so it’s easier to see the issue.
Is that the correct URL? I don’t see anything added inside the row in the source code – https://cl.ly/3t3j1l2D0P1M – humm
Got it now 
Oh yes this is technically a browser bug, shoot not much that can be done theme side. Basically the separator uses advanced flex styles and has a height of 3 pixels so technically the browser is rendering the row correctly. If you had maybe a 1px seperator above and below the separator does it help?
Adding a min-height to the row would definitely help.
Personally I would just use the Total heading and use a more minimal approach like this: https://cl.ly/410a0a0l3h2c (of course this I just did quickly in the browser, but maybe some good inspiration for ya). You could for example add a darker red around the icon that could look cool.
- AJ
http://titanfighting.com/mma-fight-schedule/
http://titanfighting.com/fighter-profile/pablo-alfonso/
Oh ya the heading at the top here looks good – http://titanfighting.com/mma-fight-schedule/ – with the white and border 
header 2,3 do not apply.
Can you please share the URL with the issue so I can have a look? Thank you!
Hi Again. I hope I’m not wearing out my welcome with questions. I had two quick questions. Is it possible to create your own new menu, add it to a page, and then somehow tell it to populate the page from the menu down instead of refreshing the entire page? Example here: http://614.a9e.myftpupload.com/gallery-9/ I know I could have done it through the portfolio but I want to lay the images out a little different. I was hoping to click on the menu item such as residences and below it the images on the page change.
Also was wondering how to make phone #’s in IE not be blue. I tried css for them but nothing seems to work in IE that I’ve found.
Thank you!
Hi there! No worries, I am here to help! And you have always been a very polite and reasonable customer 
So unfortunately you can not filter the content below because there isn’t anything on the images themselves to tell the menu how to filter themselves. Also a filter grid must be inside a wrapper the way the images have been added in multiple rows so it wouldn’t work very well.
The theme can’t do it, but you could probably do something custom. If you add unique classes to each image via the module settings, you could use some javascript to show/hide these. You wouldn’t be able to use the theme’s native isotope filter because like I said it would require all the items inside the same wrapper.
Does this make sense?
- AJ
Any plans to add a sticky feature and share count to the Social Sharing buttons?
Not at the moment, the reason is because there are already a lot of plugins that do this so it would just be added bloat to the theme. But you can disable the included social sharing an use a sticky social plugin instead.
- AJ
Thanks AJ, it looks like your using Floating Social Bar on your site. It hasn’t been updated in a while, do you recommend?
Hi,
Actually I don’t use use that plugin. On WPExplorer.com I have my own custom code created just for my site
As a developer you can imagine I generally don’t use plugins if I have the time to make my own functionality.
ps: It would be possible to make the social sticky in Total via a child theme and some custom code as well.
hi, is possible do vetical align on footer? For exemple, i have 5 widgets on footer, but i need all then align do miglle and not top…
In HTML vertical align is very tricky. It depends on the content inside it and it requires turning the footer widgets into a table or a flex container. Can you share the URL to see if it would be possible and if so help you out with the custom CSS?
- AJ
its this url – http://roverimedicinadentaria.pt/ the idea is align in the midle
Wow, the site looks great!
Can you try this custom CSS and see if it works for you? http://wpexplorer-themes.com/total/docs/making-css-edits/
#footer-widgets {
display: -ms-flexbox;
display: -webkit-flex;
display: flex;
-ms-flex-align: center;
-webkit-align-items: center;
-webkit-box-align: center;
align-items: center;
}
wow, thank you, it is very nice to hear such praise from you, it was really a great job of our web designer and our developer.
Regarding the code, it worked perfectly, thank you.
You are very welcome, have a wonderful day!
Hello AJ,
I have 3 minor questions please :
1: Search results title doesn’t show the “s” at the end of “results” : http://www.culture-officer.fr/mp/pb-search-results.jpg I don’t think I should modify the PO file as the “s” should obviously only be present when more than 1 result
2: Do you know a widget for Portfolio categories ? (I use the one for blog categories in a footer widget, as dropdown box)
3: Do you recommend a way to have a conditional footer ? I haven’t yet read this article that could mean it’s possible :
Different Footer On Homepage, Blog Posts And Pages - https://www.wphub.com/show-different-footer-wordpress-pages/
Have a nice day,
Michel
Hi again Michel,
1. This is because of the translation. In English it’s ok to say “0 Search Results”. You can just edit the .po file.
2. You can create a Custom Menu and use that or you can use the “tagcloud” widget.
3. Yes you can have a conditional footer in Total. But what do you want to do. Do you want to have different widgets? Or are you using the “Footer Builder” and want to have different footer builders?
- AJ
Thank you AJ.
1. The translation doesn’t work if there is 1 result only : there should be a specific answer chain to translate for this case (“result”).
For now, I simply hide the count in the title (display: none) the best for screen streamlining would be to merge Title and Sub-title in 1 line saying : Results for ”...” (adding the count at beginning if this issue above disappears)
2. Thanks, it works fine
3. For now, I’m using footer widgets, but if the conditional footer is only feasible with footer builder, I’ll try (probably in this case with the difficulty to have the equivalent of category dropdown and menu widgets)
Michel
Hi Michel,
1. Well I had a brain-fart. You are correct
I will update this for the upcoming version. If you want you can also always change it manually – http://wpexplorer-themes.com/total/snippets/alter-main-page-title/
It does look much better: https://cl.ly/2D0e0d3y0e3d
Thank you for the suggestion!
2. Good.
3. If you are using Footer widgets it is still possible but a different process. You can use a plugin like the free Woosidebars plugin and it would be the easiest way to override the footer widgets. Otherwise it would require some advanced child theme mods.
- AJ
Thanks again AJ and have a nice day.
Hey AJ, The Visual Composer won’t load the Frontend editor and will not allow me to add any elements or templates on the Backend Editor. I have updated WP and the Composer. The console says there’s an error: 11 Uncaught TypeError: $template.get is not a function composer-view.js?ver=4.8.1:165
Hi Craig,
The version of Visual Composer you are using isn’t compatible with the latest version of Total please be sure to update everything so it will work correctly:
- http://wpexplorer-themes.com/total/changelog/
- http://wpexplorer-themes.com/total/docs-category/updates/
Make sure to clear your cache after updating and if you still have issues (you shouldn’t) let me know.
- AJ
Thank you so much AJ! You always deliver! Cheers.
Great! That’s what I am here for. If you have any other questions or issues let me know.
- AJ
ps: If financially you can afford to renew your support license and/or purchase a new license for a new client I would really appreciate it
Thanks!
I was able to purchase three licenses so far. I always refer people to your theme and as soon as one of my clients wants to go with WordPress I will make sure they use Total.
I love this theme and your dedication to keeping your customers satisfied.
Great
Thanks!
I have installed the Total theme on my website and it looks terrible in Internet Explorer and FireFox. How can I fix this ASAP? https://libertytaxprinter.com
Hi,
I just looked on Firefox, IE, Chrome and Safari and it looks the same to me on each browser (like this – https://cl.ly/2p2h0b3m0O1H).
Can you try clearing your browser cache or sharing a screenshot of what you see? Also are your browsers up to date? Thank you for any additional info you can provide!
- AJ
I have cleared cache and checked it on multiple computers. All show the same problem. Here is the screen shot. file:///Users/StefanRosenberg/Documents/Clients%20Active/PDMSI/1%20-%20Liberty%20Tax/LibertyTaxPrinter%20screen%20shot.htm
The screenshot provided is hosted on your computer, could you please share it live using one of the online image sharing services so that I can look at it, thanks!
Also if you are using windows please let me know what version of windows. And if you can share the versions of IE/FF you are testing on that can help a lot since I don’t see issues on my iMac I need to use a 3rd party testing tool so having the exact versions can help a lot. Thanks!
Thank you for any additional info you can provide!
- AJ
I am on a Mac, and that’s the computer I used to develop the website. A customer called to let me know about IE. I checked my PC and saw what she saw. On my PC, I’m using Windows Vista Home Premium. Here are the versions I am using that show the problem. Firefox 43.0.1 and Internet Explorer 9. I have put the screen shot onto one of the website pages. For right now that was the easiest way. https://libertytaxprinter.com/screen-shot/
AJ – Any thoughts? I changed the Image grid to a single image, and so far that fixed my immediate problem with IE9. I’d still like to be able to use the image grid. I have 5 clients on your theme right now and another 3 in the next few months. Each with separate licenses. I love the theme.
Sorry for the delay, I have been dealing with some legal issues all night and trying to catch up with work and support.
I think the issue may be a bug with the older browsers and the “hover” if you use the image grid without the hover does it work?
I am actually releasing a new update this week and I am doing a full re-check in every browser of every feature. If you can test this for me it would help me a lot in troubleshooting the issue. I need to run to the store to buy a new part for my PC so I can get back and test it there rather then using an online browser tester which isn’t always as reliable.
Thank you for the purchases!
- AJ
AJ – I removed both the hover animation and the appear animation, and that fixed the problem. Thanks for the suggestion. I’d like to have the option to use those in your next update. Thanks for your help.
Thanks for testing! Ok so it is a browser related bug. It most likely has to do with the relative position of the image and the inline-block. Let me do some further testing and make sure it’s patched for these browsers. Thank you again for doing the check!
- AJ