271 comments found.
Me again.
With the secondary sidebar widgets, the one with the testimonial, there’s an image holder right above the testimonial quote. Where can I change or remove that image? I don’t see it in the widgets area and it doesn’t appear when I edit the page.
As always, thank you for your help.
Hello, i am very sorry for the delay during the weekend support is not active. Would you be please so kind and open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you further on. Thank you and best regards
One last questions (hopefully.)
I’m using the MAIN DEMO as shown on your product page. There’s the “Accounting” logo in the top left portion of the home page that is parallel to the main menu (home, services, news, etc.) It’s right below the address/phone/email/social media bar at the very, very top of the page. For some reason I cannot figure out where to change that. I’ve been able to change all of my logos except for that one. I don’t see it in the Customizing>Theme Options>Logos section. Where is it located?
Thank you again for your time.
Also, it seems to change to the image I want on all the other pages but the main HOME page.
Please use our theme options in order to change the first page logo. Go to Appearance – Theme Options – Page Setup – Front page logo.
If you do not want to have a different logo on the home page, just remove it here and the logo you set under Logos section will be applied.
Thank you!
No problem. Let us know if you require anything else.
Thank you again for using our themes.
Wow. Seems I’m the only one with questions lately. Heh.
Anyway, I have a (probably) easy question to answer. Within the theme, visual composer, or somewhere within the WP dashboard, is there a way to turn on hover states with images? For example… on the services page, I would like to have the images change on the page whenever someone mouses over the image. Is there a relatively simply way to do that within the theme?
Thanks as always for your help.
Hello, i am very sorry for the delay during the weekend support is not active. Would you be please so kind and open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you further on. Thank you and best regards
Hello,
A questions about the main demo/dummy content shown here… http://anpsthemes.com/demo/?theme=accounting
I can get many of the other demos to work but I can’t seem to get this one to work. Which dummy folder does main demo reside in? Dummy 1? Dummy 2? etc.
I see you already opened a ticket through our support… I replied there.
Got it taken care of thank you very much!
Hello,
I just bought this today and I don’t see the visual composer plugin in the in the plugin section of the my wordpress menu.
Thanks for your help.
Nevermind. I found it. 
Great.
Hi Guys,
I notified you guys that the theme doesn’t import the demo content. You mentioned that the issue can be resolved by the web hosting provider. They mentioned that they cannot changed the Maximum execution time. but the told me that the demo content can be imported manually, can we do that instead?
The content can be imported manually, but this is only the part of the importer. The other two parts are theme settings and widgets data. Raising the limits is the best possible solution. The second best solution is to import the demo database directly to the server with phpMyAdmin and copy over the uploads folder… Please open a ticket through our support system and our support will help you with this. Also please let them know that you already posted on TF dashboard.
May I have the HTML version of this template instead of WP version please if I purchase it?
Hello. Thank you for your interest in our theme. Sadly we do not have a html version. Thank you and best regards
Hi there,
Does this theme come with a child theme because i am afraid incase i lose my customisation?
Thanks, Tony
Hello, please open a support ticket at http://anpsthemes.freshdesk.com and our support staff will provide it to you. Thank you and best regards
In my recent update to wordpress 4.6.1 -> the wordpress composer will not update anymore. “An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?”
Hello. To update VC follow the instruction on the following linkg http://anpsthemes.freshdesk.com/support/solutions/articles/5000507163-how-to-update-visual-composer thank you and best regards
Just updated and now the footer keeps showing up even after I have disabled it.
Hello. I am.very sorry about your issues. Please do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
Is it possible to have more than 3 people on the about page and also a profile landing page. Currently it just rolls over to show 3 lines of text.
Hello, you can insert more than 3, however cannot link it for now. But we will implement this in the next update. If you check our other theme https://themeforest.net/item/industrial-manufacturing-wordpress-theme/15776179 you will see that it does have the option. Thank you and best regards.
Hello, we will update Accounting by the end of next week with this feature. Thank you for your patience. Let us know if you have any other questions.
Hello Anps, just checking in to see when that update will be ready. Thanks. John
The Visual composer is not working either
Hello. Sorry to hear about your issues. Please open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
The revolution slider won’t let me upload a new image
Hello. Sorry to hear about your issues. Please open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
Hello, fixed menu is running with problems in Mobile Version when scrolling for down, can please help me?
Hello. Sorry to hear about your issues. Please do open a support ticket at http://anpathemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards.
Link not found =(
Sorry wrong link. http://anpsthemes.freshdesk.com
Thank you! Already sent.
Greetings, I have chosen this theme for my client, but he wants to see it in colors of his logo design (orange and black). Can you provide me access to the demo back end where I can try color picker? All the best!
Hello, sadly we cannot give you demo access for this purpose. We can however set you this our self’s quickly, if you give us the colors needed. Thank you and best regards
That would be acceptable too. Colors that should be used are: #ff672e #e85623 and #030303. Also you can use all shades of black or dark gray as main color. Thank you very much. P.S. I can send you logo design if you need.
Which demo would you prefer?
Main demo, please. I would appreciate it!
No, I mean this one – http://anpsthemes.com/demo/?theme=accounting
Just to confirm, this one – http://prntscr.com/c6f75n
Hope that is enough. If not please send me the logo at support@anpsthemes.com and we will try to help you. Thank you and best regards
Awesome! What a great and fast support. Hope I will become your client soon! Thanks guys, you are the best.
I am glad we were able to help. Thank you and best regards
I bought the theme and change the logo when the panel nothing happens on the site , with this bug , need help
Hello. I am sorry about your issues. Once you have changed the logo did you save it ( the bottom of the panel) if your issues persist do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
Yes , I had clicked Save , the error I found was a line of 620 helpers.php file, just right , thank you !!
Interesting. We will investigate it. Since we did not encounter any similar issues. Thank you and best regards
Hi. Im considering this theme, and it looks nice. Im a bit worried about it not being high resolution. Is this something we can expect in an update? Thx.
Hello, thank you for your interest in our theme.
If you install a plugin like WP Retina 2x, the images will be high resolution. The only image this will not effect is the logo, where you will need to upload 2x sized image and scale it down, for which we can send you the code.
Feel free to ask us any additional questions.
Hi. Thx for fast reply and answering my question. I’ll look into it. Best.
I am unable to use Google Maps in the theme
Hello you need to create google api key as per new google regulations. Do open a ticket and our support staff will be glad to help you. Thank you and best regards
I already created the API key, but is says error occured in check java console
Interesting, please do provide your website and if it wouldn’t be to much of a burden please do open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you for your patience and best regards.
Are slider images included?
Hello, sadly no, but if you buy the theme we can provide you with the link to were you can buy them and we can also send you adapted images once you send us proof of purchased images. For any help you can open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you.
Hope we see you as our client. Thank you and best regards
No PSD Files included?
Hello, no sadly not. Do you need anything specific? Thank you and best regards
PSD Files from this Demo would be great. http://anpsthemes.com/industrial/demo-1/
This is industrial not accounting. Which one do you actually need?
O.k sorry, i have to change to industrial. But i think it is also from your staff?
Yes this is also our product. Once you buy it open a ticket at http://anpsthemes.freshdesk.com and we will provide the psd. Best regards
Thanks!
What’s the best way to update this theme I purchased from you? Thanks
Hello. You can update it trough theme options for example besides other methods as ftp. If you need assistance please do open a support ticket at http://anpsthemes.freshdesk.com and our staff will be glad to help you. Thank you for your purchase and best ragards.
