28315 comments found.
Hi,
I’ve updated Fatsome theme yesterday to version 3.1.5. The inspection console shown this error (iPhone 6): “woocommerce.js?ver=3.1.5:1 Uncaught TypeError: Cannot read property ‘length’ of undefined on
Source eg: https://artimedes.com/product/vincent-van-gogh-amandelbloesem/
Most of the time i can’t add products to the cart on an iPhone 6 because the add-to-cart-button is disabled… sometimes it’s active.
Have it might something to do with your latest update?
Hi there, this should be fixed in 3.1.6
You can download it from Themeforest or use the auto update
Fixed! Thank you!
Awesome 
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Hi we want sell online translation service. We need system like bellow user chose 2 languges (from-to) and type word number (100 etc) and sytem give him/her total price and than he/she can pay with woocommerce? How much does it cost if you make custom codes for us?
Hi, just love the theme, have been working on it for a couple of days on our dev server and the custom options and the flexibility is just awesome!
Have a question: Is it possible to set list view on shop/category pages and only have it enabled for desktop and then grid for mobile and tablet.
If not, how can i achieve this.. List view with short description ON on desktop. Byt list view with short description OFF on mobile and tablet?
Thanks for a great theme!
A respons would be nice.
“Have a question: Is it possible to set list view on shop/category pages and only have it enabled for desktop and then grid for mobile and tablet.
If not, how can i achieve this.. List view with short description ON on desktop. Byt list view with short description OFF on mobile and tablet?”
Thanks.
Hello,
I try to customize the footer, I’m almost done.
But I can not remove the border-top, border-bottom solid my links, I can not locate the correct class
can you helped her to me?
Here Image -> http://d.pr/i/PErI
Thank you
Hello, Theme is great. i love using it. Thanks for update.
But i have a problem about “banner text”. Before update, i could click on banner or banner text and link opened, no need any button or assigned link to text.
But after update when i click on text it seems just “text” not a “link”. i have to assign a link to text to open a page. So i should assign a link for the banner and the text both. it doesnt look good for seo.
Could you hep me about this problem.
Thanks in advance.
Hello, afear update to 3.1.5 I cant find the web ico or the place to set it and my home page slider has dissapeared, do you know how can I fix this? Thank you
hello
Hi there, do you mean you can’t open the Page builder? Have you tried V3.1.6?
no I havent…yesterday was 3.1.5…I will do it today. Thank you 
Ok, let me know how it goes 
The slider is not there anymore, I have created sliders for categories, for products and main page, I still have the products sliders showing, the categories and main page slider dont show anymore I have to introduce them again one by one in categorie top content and in main page. Thank you
Hi again,
To help you out we need a link and access to your site.
Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
Hello, I have the old theme now, next week I will install new versión and send you acces.
I had another issue, in the menú the last link appears out of the white background space, I see the same in your demo, do you see it or its my safari thats showing it wrong??
Its when you open the menú.
Thank you 
No matter what I do I can’t get my mobile menu to display. I upgraded my theme version 3.1.5 and still nothing. I deactivated and reactivated all of my plugins and still nothing. Please help.
Hi there, are you overriding any elements in a child theme?
For product reviews – Is it possible that only the person who purchased that product could do a review for that particular product ? Also, is it possible that a review would not get posted automatically ?
Pre Purchase question, Is there a way to customize you woocommerce pages templates? Such as the shop page and the products page or do you know of any easy way to do this without a huge code rewrite? If not, Does this theme come with webhooks in the woocommerce.php? So I can edit it directly from the child theme function.php?
Can anyone tell me why, when updating (in this case from 3.0.23 to 3.1.5) that Flatsome overwrites changes to its “Theme Options”? I had them all set, and then they get changed to the default Flatsome settings for the header logo, top menu bar area (the “add anything here or just remove it” bar), the default colors, and more. This is so frustrating! And this has been a problem with Flatsome for a while. Why does updating my theme manually via FTP cause my Theme Options to get reset to the defaults?
Hi there, the only reason Theme options reset is if you change the Theme folder name or change to another theme. Are you sure you’re using the same theme? If you f.ex change from a child theme to another child theme you will loose the changes.
Hi there – thanks for the reply, and I apologize if I was too harsh in the prior message. That would definitely explain it – in the past I have created a new folder (for example, ‘flatsome3.1.5’) so that I had prior versions to revert to. But from now on I will copy the files only into the original flatsome folder. Thank you!
hi guys, some pre sale questions: 1. we need make gradient background. Its possible create the same look (siolver gradient especially) on your header designer with custom css and live preview ? 2. its possible create also videoslides ? 3. Its possible use slider revolution without compatible problems in framework and yes 3.1. we have problems if we edit site with ux designer and actoivated slider revolution? 4. Its possible edit pages and copy elements only als code – in backend code view ?
Thanks for infos
hello, I have 600×600 size image on product page and same setting in wocommerce product settings page. But when I hover mouse on the picture on product page I find blurred image (Too much pixelated). How to solve this… ?? I want clear zooming
I am trying to inset a map into a page which works fine, but how can I easily change the latitude and longitude to my correct location. I cannot click into these fields and type my correct values all I get is the left and right arrows to change the values but this is not user friendly to change this method? Any help needed
Hi. So far I am LOVING the theme! One problem though- I have downloaded the classic shop demo and all is working great except for the header.
I have customised the header in the Theme Options to included a search icon on the left and links to MY ACCOUNT and the CART on the right. These show up fine in the Theme Options preview, but when I save and exit the My ACCOUNT and CART on the right just don’t show up when I view the site in a browser normally.
The menu I have added to the header shows up fine, as does the top bar and the search icon on the left of the header but not what I have on the right of the header.
Any ideas?
Thanks!
Joe
Hi Joe,
Are you on version 3.1.5 of the theme? 
Hi. I updated to the latest version today. The problem has sorted itself out now though. I moved the account link to another location in the Theme Options preview then put it back in the header, saved it and then the Accounts and Cart links appeared on the normal browser view… strange?!
Thanks for you quick response though.
Awesome
Thanks for letting us know!
Hello, love the theme, however after the big upgrade I can’t seem to find where to change the slider to full width?
Hi @jmask,
You can do this in the UX Builder, on the settings button next to your page title.
Check out this screenshot: https://www.dropbox.com/s/v2mvv12jyxqqlfd/screenshot.jpg?dl=0
Hope that helps 
Cheers, UX Themes
Okay, that’s to make the page itself full width. However I need the Slider itself to be full width. The page is already set to full width.
Hi, Ive installed flatsome 3.0 but when I run the installer for plugins and activate them my wordpress dashboard turns white and I can no longer login. The frontend works ok its just backend. I dont know whats causing this. Do you have any idea?
Never mind this comment, my phpini file was causing all the errors
Ah, thanks for letting us know 
The discount % label isn’t working with affiliate products. Only works with simple product. Can we expect an fix for this?
Thanks for noticing. I have sent this to the developers. Hopefully it’s fixed soon 
Hi.
If i got to:
http://flatsome3.uxthemes.com/shop/shoes/all-star-canvas-hi-converse/?style=layout-mega-shopand i switch through the colors of the variable product with the dropdown, nothing happen with the pictures, which should display the right color, if i choose blue, red or white. Whats that?
Cheers
Hi there, seems like there is something wrong with that product. We’ll have that fixed. You can preview a working example here:
http://flatsome3.uxthemes.com/shop/clothing/ship-your-idea/?style=layout-mega-shopAnd in the opposite direction? If user click an image, that the right colour appearing is not possible?
Hello,
I am a new user that uses your theme.
it’s a good job 
I wonder if I can turn on the Theme Options link in appearance?
because if I want to personalize the site, I have to go through the link -> Customize
link here -> http://d.pr/i/1boOW
thank you
Hi there, you can click the “Personaliser” link
It’s the same as Theme Options / Customzier.
Yes you are right,
if possible I would prefer to work without a live preview if this is not possible it is not a problem
its ok
.dark ul.menu > li + li, .dark .widget > ul > li + li
{
border-color:transparent;
}
Hi. I just noticed no options in the ‘Theme Options’ panel are loading, except for the ‘Widgets’ tab. I increased the memory limits already but it didn’t help at all. Any other ideas what may be causing this issue? Thanks!
Hi there, could you try version 3.1.6 and check if it still happens?
Hi. Just updated the theme to 3.1.6. The problem is still present… Each time I want to enter the theme options, it takes quite a while for the site preview to load, but as mentioned before, only the ‘Widget’ options appear.
Could you try clear “Object cache” on your site if there is any.
Also try disable all plugin except WooCommerce.