28315 comments found.
Is the Version 2.9.6 compatible with Wordpress 4.6. and further WP-Versions?
Hi there, yes it is 
Hello, if active WP Super Cache and entered Flatsome> Theme Options displays the login page wp 
???
Hi there, take a look here: http://uxthemes.helpscoutdocs.com/article/170-troubleshoot-flatsome
Hi there,
Please see supplied screenshot: https://db.tt/0Ltd5FNX
How can we fix the spelling mistake contained on the button—spelt “vriation” instead of “variation”.
Kind regards Francois Wessels
Hi there, we use default WooCommerce texts for this. Could it be your language file that has a mistake? Or the plugin that you use to add that button?
Hi, I will be using catalog mode to set my new store up as it will be a wholesale only site, (leaving product pages and RRP prices visible to visitors) but when a wholesale customer logs in, can the catalogue mode then be set to show cart functionality, and will this be compatible with woocommerce dynamic pricing plugin so wholesale prices are displayed to the logged in customer?
Hi, I’m interested at your theme. But before I buy, I have some questions: 1. Is it possible to upload PIM (Product Information Management)/ SKU details to work with your theme? If Yes, do I need additional plugin? Which plugin work well with your theme? 2. Does your theme support multiple category product filters? Thanks
There is a model of one page checkout?
Hi there, sorry we don’t have any one page checkout option.
Hi There!...Is it possible to add more custom icons to the list of current icons to use with buttons etc. ?
Hi…Any update on this?
Hi there, sorry this is currently not possible. We’ll make it possible to use font awesome icons etc in the future.
What icons are you looking for? We’re thinking about adding more icons to the default Flatsome Icons.
Can You Please Fix the Woo-Commerce Light box Loading on products Gallery Thumbnails. Its Loading forever. if I Click on Thumbs directly this problem is happening.
We’ll have that fixed in version 3.2. Is it ok to use the Flatsome lightbox until then?
Hi There. There doesn’t seem to be an option to import the Cool “sale countdown” demo. How do I do that?
Hi there, have you tried to create a new blank page and then use one of the page presets?
Right now my pages have no header format. How do I set up my blog and other pages to look like this http://flatsome3.uxthemes.com/blog/ and http://flatsome3.uxthemes.com/pages/about/?
Hi there, you can do that by adding a “Banner” element. Take also a look at this video on how to add the blog header: http://uxthemes.helpscoutdocs.com/article/237-ux-builder-how-to-use-blocks
Okay, cool. Thank you! Do you happen to know if it is possible to change the default currency on individual affiliate products?
Hello,
I’m experiencing some weird bug. All of the sudden after not working on the site for a while my grid banner text on my homepage is not visible when viewing the site in Chrome. It shows up fine in all the other browsers.
I can see the titles etc when I investigate it with F12 but it’s just not visible.
Have you seen this before or any ideas on how to fix this?
Thanks so much.
Kind regards, Jhorene
Hi,
I troubleshooted the problem some more and found it was the minifying settings in the W3 Total Cache causing the problem. It’s showing up the text okay again.
Thanks.
Regards, Jhorene
Hi, can I edit product detail pages with the UX Builder? Or any Woocommerce pages?
Or can I insert a woocommerce product into a normal page? With add to cart button etc. ?
Thanks so much for your help!
Hi, is there no carousel?? i want to put the client logos in a carousel.. i thought this had one but i cant find it in the ux builder
hi, sorry for my bad english…..why in footer about column top rated….i see a product without reviews… check site www.labottegadimau.com
Hi, theme options and UX builders don’t work on my site. Help please..
Hi there, try this: http://uxthemes.helpscoutdocs.com/article/202-missing-customizer-or-ux-builder
Thanks!
Did it work? 
Hi, well, I asked my friend (host) to update the PHP and he asked if it’s totally necessary because my website is supposed to be really simple, and mostly content based. I don’t need woo commerce as well. So, is there a way I can still use the theme without updating the PHP and so on?
You could try disable all plugins.
You don’t need to update PHP, but increase the memory limit.
Alright, I’ll get him to do that. I’ll update here once everything is up and running. Thanks for your help!
Awesome 
Hi, why after the update on safari the product categories are not showing on one row? All are on different rows. Why? See here: borola.com
Hi there, are you on version 3.1.6 ?
Yes, this is after the last update.
Are you using Visual Composer
What? This is only on MAC, on windows is all ok. Why?
Weird. Is your site online so I could take a quick look? 
Yes, is www.borola.com and i dont use Visual Composer.
Hmm, that bug should have been fixed in a earlier version. Could you try clear all cache etc?
It’s working here in latest version: http://flatsome3.uxthemes.com/elements/tabs/
Now is cleared, and is same… And the vertical tabs not are okay…
It fixed here now 
Who fixed? How?
Could you try refresh the browser? Looks perfect here now.
On my Mac with Safari not is fixed.
We use Mac, and it’s tested on Safari and Chrome. Works in both. It did not work before you updated.
I can send you screenshot? Give me an email.
There’s still a bug with new portfolio items. Please have a look at: http://b3f1ml.myraidbox.de/meisterstuecke/events/faszination-garten-092016/
Hi there, seems like there is an issue with a lazy loading plugin. Are you using the built-in lazy loading option?
Hi! Thanks for this tipp. It has been an issue with the “BJ Lazy Load” Plugin. I disabled it – now it works. Thanks a lot!
Awesome
Btw V3 has a built-in lazy load option you can use instead
Great. The built-in option replaced my outdated plugin. By the way: thanks for this adorable theme!
Thank you 
Hi,
I am facing “Are you sure you want to do this?” error while installing the theme.
Can you please check on your files for any bugs which are provided for download.
FYI Just brought the theme today and the wordpress install is a fresh one with no plugins installed previously. It is a theme problem as i am able to install other themes after failing to do so with this product.
Your help would be highly appreciated.
Regards, Sunny
Hi there, try take a look here: http://uxthemes.helpscoutdocs.com/article/199-are-you-sure-you-want-to-do-this-please-try-again
I am still waiting for a reply, we need to buy the theme?