360 comments found.
Are there any home shop pages on demo?
How can i see them?
Thanks!
Hi there
I’m not 100% sure what you mean by the home shop but this is the main shop landing page on Factory – http://factory.commercegurus.com/shop/
It is primarily a business theme first and foremost.
Best
Simon
I mean some other home templates… With some woocommerce shortcodes like featured products, etc. Or where can i see the shortcodes included?
Thanks
Hi there
We don’t have any demo pages using WooCommerce shortcodes. As I’ve said, this is more of a business theme rather than a targeted eCommerce one. It might be better checking out our WooCommerce themes Adrenalin or Suave for what you need.
Best
Simon
Hi. After update (1.5) : - all pages shows the date of publication (under breadcrumbs wrapper) on the left…. - how can I set on news page: displays only a part of the news, not the entire content? See: http://test.mawos.com.pl/aktualnosci/
first problem fixed. help with news….
Hi there!
Re: to just display an excerpt like the demo site, add a ‘more tag’ to a post. http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/
Best,
Simon
Hi, I have to add some classes to h1 tag of all page. Where I can find the correct php file that I have to modify?
Thank you!
Hi there
This Themeforest account isn’t registered as a purchaser of Factory. If you send on your purchase code via the ‘Support’ tab at the top we can take a look then.
Best
Simon
Hi Simon, this is not the account with which we purchased the theme. I sent you a email with purchase code.
Hello,
I just wanted to know if this theme supports a secondary menu on the top bar.
Thanks
Hey there
The top bar uses widget areas you can easily drop in HTML links into this area.
Best
Simon
It is compatible with WPML translator?
Hi there!
Yes, it is 
Simon
Hi, I’ve been asked to look into your theme to see if it can do the following:
When I click on shop in your template, it loads the grey header image with ‘SHOP’ as title, when I click on a category e.g. ‘ENTREPRENEURS’ it keeps the same background image and changes the title to the category name.
What my client is asking for is two things. When they select a category, such as ‘ENTREPRENEURS’ can we change the background image to a custom image. Does your theme allow this as standard? If we assign the category with a thumbnail image, how easy is it to tweak the template to pull the category thumbnail image to display as the background header image?
The second question is, can we display a different title name from the category name? For example, again if we click on ‘ENTREPRENEURS’ it loads the title at the top of ‘ENTREPRENEURS’ as well as lists ‘ENTREPRENEURS’ in the product category own the left sidebar menu. We want the category to remain as ‘ENTREPRENEURS’ so it display in the menu and slug as this, but as for the page title at the top, my client would like to state something different, e.g. ‘GREAT MINDS’. Is this possible to do within the theme, or is there a workaround, such as if we were to enter ‘GREAT MINDS’ in the category description, we can call this to the header title instead.
Thanks for reading this, let me know if you need any clarification.
Hi there
1) Yes, understand what you need but it’s not a feature of Factory at present. We have other WooCommerce-centric themes where you can add a product category image.
2) Again, this isn’t a feature – you’d need to change the code to load in the category description rather than than the title.
For customizations such as these I’d recommend the guys at codeable.io – they would be able to help you out.
Best
Simon
Hi, can you please tell me where I can turn on my breadcrumbs? I know we have that function in somewhere in the theme, but I couldn’t find it.. Thankn you so much!
Hi there
This is covered in Step 5 of the install guide: https://commercegurus.freshdesk.com/solution/articles/5000691011-setup-factory-install-guide
PS – Your support period has now expired, if you could renew it to continue receiving support – cheers.
Best,
Simon
Love the theme! One question, How can I change the color of the menu item for the current page I’m on. Right now it’s the same color as what I’ve chosen as my main color for the site, but it needs to be white because of the colors chosen. Thanks!
Hi there!
Can you send a link to your site with an example of this via the ‘Support’ tab at the top of this page and reference this question – we’ll take a look.
Cheers
Simon
Hello
Hello, you gat a very nice theme. I would want to buy the theme, but i will want to customized it. Please, i need you to tell me how to contact your team, for a little custom of you theme FACTORY.
Hi there,
Thanks for the kind words! We’re not currently taking on any customization work – for this we recommend codeable.io
Best,
Colm
Regarding to the background color of header of the default template, please help me how to make change the color of entire header. Please refer to the picture:http://imgur.com/a/EXZgP. Looking forward to your feedback soonest.
Hi there,
For the part of the header you’re referring to use
.cg-primary-menu-left { background-color: #000; }
Replace #000 with your preferred color
You can add the code above to Theme Options -> Custom code.
Best,
Colm
how to I add one more right menu item on the navigation with a icon? (add in between download and get a quote )
Hi there
We have a knowledge base article which covers this:
https://commercegurus.freshdesk.com/solution/articles/12000002636-adding-right-hand-side-menu-items-with-icons-manually-Best
Simon
Hello Simon,
This theme looks very promising for a new industrial site that I’m working on. I have two pre-sales questions:
1. I understand that the theme is responsive. I would like to increase the overall width of the .container from 1120px in the demo to about 1400px. Can I do that from Appearance > Theme Options?
2. I read that the theme is child theme friendly. Is a child theme included in the download zip or do I need to create one?
Thanks
Hi akmhou
- There’s no Theme Option around this, you’d need to tweak the grid yourself, preferably in a child theme. We can give you some guidance on this.
- Yes, a child theme is included in the download.
Best
Simon
Thanks a lot for your quick reply.
Hi. I’ve uploaded a high res logo but it’s coming out blurry. I’ve tried tweaking the settings but there’s no improvement. Suggested values and logo size?
Well each logo is different, send on a link to your site via the ‘Support’ tab above and I’ll take a quick look. Your support period has actually expired by the way.
Regards
Simon
Good afternoon , which would be the ideal partner logos that are on the home page size in the carousel ? these are coming out of very poor quality. Thank you
Hi there
The ones on the demo site are 324×120. If you’re having issues after changing them to that, send us a mail with a link to your site via the ‘Support’ tab above and I’ll take a look.
Best
Simon
Kindly let us know if it’s support multilingual or not , and if yes ,Is it required any extra charges ? Your prompt reply is highly appreciated
Hi there,
We support the multilingual plugin WPML – it’s a commercial plugin available from wpml.org
Best
Simon
Hi! This theme looks really awesome… We’re just about to buy it for out project, but I have some pre-purchase questions… When clicking in “Solutions”, I can see a browser widget in the left side, with the same items as the top submenu items under “solutions” (Agricultural Processing, Chemical Research, Material Engineering, Mechanical Engineering, Petroleum and Gas, Power and Energy). Is it possible to add sub items to this browsing menu, for example under “Agricultural Processing”, or it’s just one level browsing widget? Can we set in that widget other browsing items even if they don’s appear in the upper nav menu?
Thanks a lot
Hi there,
That widget uses the free version of a plugin called Advanced Sidebar Menu. https://wordpress.org/plugins/advanced-sidebar-menu/ The free version only allows for 1 level to be shown. There is a pro version that allows for child/sub items to be added but we’ve not tested or used that ourselves before.The plugin works on the parent/child relationship of pages – but menus are their own unique entity so they could be different if needs be.
Best,
Colm
Hello
When you plan the next update?
Hi there
We’re planning an update in the next week or two after completing testing of the latest versions of the premium plugins.
Best
Simon
So we wait 
It will be the end of the week?
Hi there,
It will be early next week at this point as some plugins need additional testing. I’m curious – what specifically are you expecting in the next update?
Colm
p.s. your support license has expired.
When I need technical support then I purchase support.
It is already a new version?
Yes, it has been updated. You can see the ‘Last Updated’ date on the right hand side.
Regards
Simon
Will complete changelog?
Hi there,
A changelog for 1.5 has been added now.
Best,
Colm
How to fix the “WPBakery Visual Composer” update error? Do I need to wait for a theme-update?
Hi there
Visual Composer was updated 48 hours ago. We’ll allocate some time to test the update and ensure that it doesn’t break anything with the theme. Once it gets the go-ahead it will be included in the next theme update.
Best
Simon
Thanks! 
Love the theme thanks! I’ve added the facebook page onto the right side menu, the client wanted it to look that way – that being said I want the link to open a new page rather than take the user away from the website. How do I modify the link? Thanks!
Hi there!
If you’ve added a regular link to a widget you can do this:
<a href="#" target="_blank">Facebook</a>
The _blank bit will open it in a new tab.
Hope that helps
Simon
I have it as a regular menu link (see http://drsteelinccom.netfirms.com/ for my reference to the facebook link) so how do I add the code in there?
There’s an option when you edit a menu item in WordPress to open a link in a new tab.
http://www.awesomescreenshot.com/image/1514517/73374efe3de3ac0a37415115ec144260Simon
None of my pages on the menu show that checkmark box. Not pages, not custom links either. I just looked at them all. Only shows
Navigation label css classes (optional) move up, down remove/cancel
Hi there
Go to Appearance > Menus and click ‘Screen Options’ at the top.
Ensure ‘Link Target’ is ticked. WordPress hides a lot of useful options within this.
Best
Simon
Love it thanks! I always forget about those hidden areas. thanks for the great support!
No problem 