Discussion on Suprema - Multipurpose eCommerce WordPress Theme

Discussion on Suprema - Multipurpose eCommerce WordPress Theme

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great theme!!! Having problems with the checkout portion….orders are not advancing to the next page to complete orders, any help would be great. Thank you.

Hello,

Thank you. Please, fill your ticket on our support forum here https://select.ticksy.com/ and include your site URL enclosed with wp-admin access so our support agents could take a closer look and try to assist you there.

Select

Hi

My Terms & Conditions checkbox is not showing in Checkout…. I search the comments and i have seen lot of people with the same problem, but i wonder why u tell them to open a support ticket instead of releasing a new version of ur theme with this problem solved, or post here the solution so we can all see what to do, as it is clearly a bug, in ur css or other thing…

What should i do? open a ticket?

Thx.

Hello,

Thank you for writing in! Try just to add this part of code in your Select Options > General > Custom Code > Custom Css

.qodef-woocommerce-page .woocommerce-checkout 
.input-checkbox, .woocommerce .woocommerce-checkout 
.input-checkbox {
    visibility: visible;
}

We are currnetly working on our new update and thich checkbox for T&C will be visible. Thank you for your suggestion.

Best, Select

Yeah, i already tried that, but then it lose the styling, and also the “Send to another address” checkbox appears duplicated and with no styling….

Hi,

Could you, please, submit your ticket on our support forum https://select.ticksy.com/ so we could take a closer look and help you there. Thank you.

Select

Really enjoying the versatility of theme so far. I couldn’t find this in the documentation, but is there a way to call a custom widget area I’ve created via a shortcode or PHP query? So that I can manually insert the widgets anywhere in a page or template?

Hello,

We are glad to hear this. We are using default dynamic_sidebar function from WordPress. For any further assistance, please, submit a ticket on our support forum https://select.ticksy.com so our agents maybe could provide you some tips.

Select

The Select options for this theme do not seem to be attached to the Wordpress database. Where are they stored, and how can I migrate them between staging/live environments?

Hi there,

Options are storred within the databse. You should follow this guide regarding moving WP installation. This also refers to migration from one server to another​ http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/​

For more info about moving just theme options, please contact our support by submitting a ticket at https://select.ticksy.com

Select

Thanks for the quick reply. We have a more advanced setup though, with a git repository and deployment, staging, local dev servers, etc.

Anyway I found what I was looking for — for anyone else reading this — in my case, Select options were not stored in the database. They all seem to be stored in a file within the theme, “suprema/assets/css/style_dynamic.css”. This is good since changes will be reflected in commits. Although perhaps they should be kept in the child theme instead. Thanks again Select for the help.

You are welcome. Please, note that all values for our Select Options are saved in database. And yes, all are used and saving in dynamic css file, too.

We are glad to see you’ve figured this out.

I am Sorry. ‘call to action’ is not a bug I reported. That is My mistake. But I think this is a bug. I think it’s loading twice when I click portfolio items on mobile(iPhone). So, loading speed is slow. This theme is the best of all but loading speed seems to be slow. Check it please. Thank you.

Hello,

Try to test your site while connected over Wi-Fi, probably it was due to connection speed, since elements are showing fine on our side. If issue is present on some particular page, pleas share a link to it so we can test this.

Thanks, Select

Hello!

I decided to use your ‘Landing’ page to build my home page.

The page does not have a menu incorporated and I cannot figure out how to turn it on for that page only.

Any ideas?

Hi again,

In order to remove entire title area from single products use custom css code below instead:

body.single.single-product .qodef-title {
    display: none;
}

Select

Thank you! :)

You’re welcome :)

Hi. Your theme is awesome!! I have a pre purchase’s question. Is it possible to exchange the left area(main navigation) and the right area on mobile? Let me know. Thanks.

Hi,

Thank you very much! Left menu area is visible on desktop screens and below 1024px mobile header is visible, where you have mobile icon on the left side. http://screencast.com/t/yTViESPec On the right side there is side area icon that is opening side area. And this is how it looks when it is opened http://screencast.com/t/5Vnzfm60lx So, please, could you explain to us, how exactly do you want to exchange these parts? Thanks

Select

hi. is it possible to move main navigation to right side on mobile?

Hi,

Yes, with this custom css code you could set it to right side http://screencast.com/t/qalJliso

Select

Hi there.

My product categories pages are not showing the title, already search in the options as well as title-functions.php but nothing. How can I put the title in those pages?

Regards.

Hello,

Please, fill your ticket here https://select.ticksy.com/ and include your site URL so our trained support agent could take a closer look and tell you waht could be done. Thanks

Select

Hello , this looks a great theme and it seems you have done a great job! could i ask please a presales question: on the product detail page, do you have a zoom image functionality on either on mouse over or or click (not opening a larger image on lightbox) but specifically zoom without the lightbox display thank you

Hello,

Thank you for interesting in our theme and for your kind words. There is no predefined option for that. We could suggest to try with ‘YITH WooCommerce Zoom Magnifier’, it should be working fine.

Select

You are welcome.

Hi there.

I’m trying to use the “Full Width Shop” page to my homepage, I put in the Visual Composer the “product category” to display my products, how I can put the button below the title and price? If tried to modify the “content-product.php” and “list-standard.php” files but without luck.

Regards.

Hi,

Just write on our support forum https://select.ticksy.com/ where our support agents will take a closer look. Just include your site URL and wp-admin access in your private message.

Select

I changed those files again and it worked.

We are glad to hear this has been sorted out. Thank you for the update.

Hi there! Are you available for customization on another theme?

Hello,

Thanks for choosing Suprema. For any customization using our theme options, just reach our support team here https://select.ticksy.com

Select

My question is if your developers are available for paid work on customization of another theme?

Hi again,

Unfortunately no :( We cannot offer that kind of collaboration.

Select

Hi, Good theme! I’m impressed! Just some pre purchase questions

1. I saw on your demo site (http://suprema.select-themes.com/product/black-skater-sneaker/) the product breadcrumb is not showing the categories (just the site name and product name), is it possible to show the actual categories?

2. How does the track order system work? Will it automatically update according to the order status or do I have to manually update it at the backend?

3. http://suprema.select-themes.com/shop-with-left-sidebar/ What if I only have one image for some of the products, can I disable the image swap function when I hover my mouse over these image thumbnails? (but keep the function for products that have multiple images)

4. Is there a Quick View option for the product thumbnails so people don’t need to go to product page to select product options?

Thank you!

Hello,

1) No, there is no such an option for this element. Only if you did some custom work by editing php files.

2) No, since these are featured products, you could set how many products you would see there http://screencast.com/t/OeUF3Fo8aH

Select

Hi, thanks for the answer. Another question, how does the related products work? Do I need to specify which product is related or it’s generated based on some criteria?

Hi,

You are welcome. Criteria is category or tag. So, there is nothing extra you should do. Just to add tag on your product for example.

Select

Hello,

How i can change the title tag in your shop page ? (Actually xxx Archive ) And how i can add a meta description tag in this same page. (I hava not this page in my pages list)

Thanks a lot.

Very great theme else ! :)

Hello,

Thank you for your kind words.

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL so our support agents could take a closer look and try to assist you there.

Select

Hi there, Very close to buying your beautiful theme but had some questions:

1) Can you change the icon graphic of the cart button? 2) Are you able to insert a slider on the top and bottom of a single product page? 3) Can you disable the hover-overs and links for the images on the pages below, so they are static images such as the ones on the “Best Sellers” page? - http://suprema.select-themes.com/masonry-shop/ - http://suprema.select-themes.com/suprema-shop/ - http://suprema.select-themes.com/shop-home-5/ 4) Can you change the icons for the “Out of Stock!” and “Sale” items?

Thanks!

Hi there,

Thank you for interesting in our theme. 1) We are using image icon, so, yes, you could just upload your desired image for light and for dark header skin.

2) On which slider do you mean? Please, check our single product to see how it looks like http://suprema.select-themes.com/product/tech-wristwatch/

3) Yes, hover animations could be disabled with custom css.

4) We made that banners with css, just background color and text in it. If you want you could change this with custom css, too.

You are welcome.

Select

2) Yes I’ve seen how it looks like, but I’m wondering if you are able to place an image slider/banner on the top on bottom of this page as well. 3) Can the link be disabled as well?

Thanks!

Hello,

2) Unfortunately, There is not option to add Select Slider on single product page on the top/bottom. 3) Yes, link to single product could be disabled, too.

You are welcome.

Select

Hello How DO you add a cart in the header??? I asked on ticket support and no answer!! I need a cart in the header for the e-commerce site

Hello,

We just located your ticket and our support agent answered 5 days ago https://select.ticksy.com/ticket/904522/ You can insert the WooCommerce doprdown cart in Appearance > Widget section, just place the Woo Dropdown cart in Right From Main Menu area.

http://screencast.com/t/8vOWFTP7

Select

Hi. How can learn change the images in the parallax catalogue and others pages with images, please. Have some video tutorial about canges in the visual? Thank, the template is great, but I´m not can use yet.

Hello,

There is no video tutorial for this part. Here is our Official Manual http://suprema.select-themes.com/documentation/ that could be helpful for getting started. For any further assistance, just submit a ticket on our support forum at https://select.ticksy.com/ and our agents will help you there.

Select

Hi. It’s silly, but at checkout, the box corresponding to “city” not the word “city” appears. Can it be added?

http://suprema.select-themes.com/checkout/

Hi again,

Please, try with this code without j

$('#billing_city_field input').attr('placeholder', 'City');

Select

It works perfect! Thanks!!!

You are welcome ;)

Hi,

I’ve got a few pre-sale questions:

1. Does your theme work well with Visual Composer? Was your demo theme built upon Visual Composer?

2. My product images are not going to be the same size, some of them are pretty small, how does the theme handle small images? Will the images be enlarged or will it be using the original size but placed in a big container? What about images with different heights? Will them make the thumbnails uneven?

3. Does your theme have any shop widget for sidebar? any specific module for Woocommerce?

4. Can you please give me the link to your theme configure manual file/link?

Thanks.

Victor

Hi Victor,

Yes, having pleased users is our priority.

1) Yes, we could do that. Please, request the same on our email support@select-themes.com and we will send you our screenshots.

2) Yes, for the WooCommerce we modified some of their templates to apply our design. And yes, some VC parts (params and elements) are removed in our code. Also, Frontend Editor is disabled. We included with our theme Visual Composer in the state that is compatible with Suprema since we added plenty of ours powerful shortcodes into it. However in visual_composer_config.php file you could enable parts we disabled, but please, be aware that maybe not all stuff would be working as expected since we didn’t tested those with our theme.

3) Unfortunately, no :(

4) Those are text blocks, please, take a look here http://screencast.com/t/irnvFq0WLp

We really hope our answers are helpful for you.

Select

Hi,

thank you for your prompt answer. The email has been sent.

Victor

You are welcome.

Hi! I have a few questions.

1 – How can I change the hover color of the links in the footer? I changed the primary, secondary etc. colors but the hover color remains the default turquoise color.

2 – On the mobile version the “cart” also has the turquoise color when I hover it. Besides that the cart links to this page: suprema.select-themes.com/cart/ instead of my websites cart. (doesn’t do this on the desktop version)

3 – My whole mobile header is messed up. What are the optimal dimensions for a logo for mobile?

4 – Can I switch off the top header for mobile only?

Thank you in advance!

Kind regards,

Daniella Kompselis

Hello there Daniella,

Thank you for choosing our theme. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL enclosed with wp-admin access so our developers could investigate and help you there. You are welcome.

Select

Hi just bought your theme and I cannot download the demo!

Followed all direction in documentation, and when I click “import” nothing happens.

Please help ASAP I need the demo installed to begin work.

Hello,

We located your ticket on our support forum and it has been assigned to our support agent who will try to import our demo content on your installation.

Sleect

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