Hi,

Please use this custom css in Theme Options >> Skin >> Custom css.

div#topcontrol { display: none !important; }

Thanks

Thanks for the help!

Most Welcome

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.

Thanks for your love for Porto WordPress Theme.

Have a great Day

Hi,

Can you please contact us through our support system so we will check the issue and import the slider for you.

Thanks

I have added attributes to a product however they’re not showing on the product page when I publish? Is this a caching issue or do I need to tick something else?

Apologies, I see these added to the additional information section rather than as actual attributes to be selected.

How do I enable them as selectable options like size, colour etc?

Please read the documentation here about to add the variable products:

Thanks

Hi,

First of all please make sure that you are using the latest porto theme 3.2 and there are no outdated plugins in your site.

Second, I think it;s the issue of JS confliction with any other extra plugins you have installed in your site other than theme required plugins so please deactivate all extra plugins except theme plugins then check your site, I hope your issue will solve.

If the issue solved then please activate the extra plugins one by one and check which plugin is creating the issue for you.

If your issue not solved then please contact us through our support system so we will check and solve it for you.

Thanks

Hi,

No there is no need to use the 2 plugins. You can use only 1 plugin for that purpose. Please read the documentation here about the site speed, it will help you:

Thanks

Hi,

Yes, you can change the image sizes from Woocommerce >> Settings >> Products >> Display >> Product Images

After made the change in the size of the images then please regenerate all your products images from Tools >> Regn. Thumbnails

Thanks

Hi,

Thanks

Hi,

First of all thanks for your time.

Ok, thanks for the suggestion. We have forwarded your request to our theme development department they will definitely consider your suggestion in future.

Thanks
Have a great day

Hi,

Sorry to say that there is no option to hide the featured image on the single page post. You can only do it with custom CSS code. Please use the custom CSS code and paste it in Appearance >> Theme Options >> Skin >> Custom CSS section:

.single-post .img-thumbnail{display:none !important}

If the problem not solved then please contact us through our support system with your site’s details then we will give you the correct CSS for this.

Thanks
Have a nice day

Hi,

Please take the backup of your site before update the theme.

Thanks

Hi,

Please go to Woocommerce >> Settings >> Product >> Display >> Set the option “Default Product Sorting”

Thanks

Yes, this is the setting now. But not are showing

Ok, Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/ (cPanel, FTP, WP login info is preferred) info so we can check this for you

Thanks have a great day

Hi,

It’s good to hear that you have found the Twitter widget and you can also find the newsletter widget in the Appearance >> Widgets Section with the name of MailPoet Subscription Form.

Thanks

Thanks very much One more thing, for the blog page how do we enable the extra pages 1,2,3, etc as shown here http://www.newsmartwave.net/wordpress/porto/classic-original/blog/?presets=blog_full I tried “Show Archive Link” in porto blog but it doesnt do anything.

Thanks

Hi,

This is just the simple blog page. If you have added the posts in your site then please go to Settings >> Reading >> Select your post page which will auto show the posts you have added in the posts section. Then if you want to make the changes in the layout of the post/blog page then please go to Appearance >> Theme Options >> Post

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Porto is single e-commerce theme.

Thanks

Hi,

If this time, you can not get success then please contact us through our support system so we will do it for you.

Thanks

I have opened a ticket.

Already replied to your ticket.

Check your ticket status & Reply from this link: https://smartwave.freshdesk.com/helpdesk/tickets/8937

Thanks

Hi,

Sorry to say that there is no option to add the custom link / URL to footer logo. You can change or add it only from the footer_1.php file line num 87.

If you will not able to do that then please give us your site login details through our support system we will do it for you.

Thanks

Tnx,

I found it. But it is in footer_3.php in line 92

Best regards

OK,

sounds great! that you have found it and solve the issue by yourself. Well done man.

Thanks for contacting us,
Have a great day

Hi,

First of all thanks for purchasing the porto theme.

Can you please contact us through our support system with your site details so we will install the theme and import the demo for you in your site so you do not bother with it.

Thanks

No one replied yet! (Being Processed since 9 hours 53 minutes)

Already replied to your ticket. Check your ticket status & Reply from this link: https://smartwave.freshdesk.com/helpdesk/tickets/8930

Thanks

Hi,

First of all thanks for your interest and give us a wonderful idea.

While we currently do not have that feature, I have submitted your idea as a feature-request to our team so that they can consider for future updates. If we need your help we will definitely contact you. Thanks for idea and help.

Have a great day!

Thank you

Hi,

First of all thanks for showing interest in the porto theme.

Yes, WP default threaded comments work with this theme.

Thanks Have a great weekend

Hi,

At our end, there is no issue in the theme. This is working fine.
Can you please contact us through our support system with your site details so we will check the issue in your site and solve it for you.

Thanks

Hello,

Thank you for contacting us. All themeforest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).

So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:

Thank you

i asking another woocomerce theme product move to porto theme is it possible ?

Hi,

Yes, you can import the Woocommerce products in Porto theme from anywhere by using any one out of hundreds of plugins available on WordPress.org. or the plugin you are using regularly for this purpose.

Thanks