Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Hi,

I am looking to purchase this theme, but I don’t see anything in the sample templates about a search by state directory. Does this theme come with such a feature? I see that another company uses this same theme and has a search by state/salesperson directory (see link here: http://epssg.com/directory?keywords=). This is the main reason I wanted this theme aside from the awesome features! Any guidance would be appreciated.

Ericka

Hey @ehenderson112!

Hmm, unfortunately this isn’t a feature that comes with Avada out of the box. As it’s quite niche, you would need to look for a third party plugin that provides that type of functionality. I’m afraid I haven’t used such a plugin myself, so I can’t recommend a specific one. You may wish to head on over to the WordPress forum and see if anyone has a plugin that they would recommend:

https://wordpress.org/support/

Thanks!

Ryan

Hi, Would be possible to take out flip box effect. I mean, it don’t have affect, just a box with content, but not turn down? Thanks

Hello Mar_B

In that case you can simply use our content box shortcode instead as discussed here : https://theme-fusion.com/knowledgebase/avada-shortcode-list/#boxes

However in order to achieve the same with flibox you need to use custom CSS and set pointer-events to none;.

For more assistance please fill in a ticket and we will love to assist you.

Click Here To Create An Account & Get Avada Support

Thanks

Ammar

Hi, why when someone register from the “Register element” of the theme builder i have this error “Something went wrong during registration. Please try again.”? When someone try to register from https://psoralek.com/wp-login.php?action=register all is okay?

Hello @3best

Please make sure none of the 3rd party plugins are causing this issue for you also check the registration link (if you have a custom one) set into the element.

We will love to assist you with this issue, however it will need a detailed look into the site, can you please fill in a ticket with your complete website details (user / pass)

Click Here To Create An Account & Get Avada Support

We will be happy to assist you :)

Thanks

Ammar

This happens after theme installation when trying to install fusion core:

Downloading install package from /home/underarb/public_html/scandinavianaircraft/wp-content/themes/Avada/includes/plugins/fusion-core.zip…

Download failed. A valid URL was not provided.

Plugin not activated. A higher version of Fusion Core is needed for this theme. Please update the plugin.

Help?

Hello!

What version of Avada are you using? The correct version of Avada is needed with FusionCore. If you have a fusion core installed, delete it totally. Then follow the prompts to install it and it should be fine.

If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! :)

Click Here To Create An Account & Get Avada Support

Thank you!

Hi, How can I add text captation (into a box, as in your demo) to home slider with LayerSlider? Thanks!

Hello!

Layer and Rev can both take different sections like that, it is all in the setup. But our team will gladly show you this.

We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.

Click Here To Create An Account & Get Avada Support

Thanks!

Hi, we’re getting support to a client who other company provides your theme, so my client doesn’t have purchase verification. If you want, I can send you web with details. Looking forward to hearing from you! Thanks

Hello Mar_B.

In that case please ask the person with the account details to create a ticket into our system and we will gladly assist you with it :)

Thanks

Ammar.

Hello, I’m using the Avada theme and the User Login Shortcode functionality and I have the following issue: The user logs in and at some point closes the web browser. When the website is opened again the login session is not remembered. Is there a possibility to remember the session like the standard wordpress logging?

Hello Kmi4itz.

It shouldn’t be like that at all and the session should stay, can you please fill in a ticket with us so we can take a look at your issue closely.

Click Here To Create An Account & Get Avada Support

Thanks

Ammar

how to add offline payment on event?

Hello @decerius.

I am not sure if events calendar plugin supports offline payment method or not, its better to ask this query from the plugins developer, we can assist you with the queries related to Avada theme here only.

Thanks

Ammar.

does it have a module for adding team members.?

Hey @rafa0192!

Hmm, do you mean adding team members to WordPress, or displaying a page with all of your team members on it? If it’s the former, the user accounts are handled by WordPress itself. If you want to extend the user functionality, you may wish to use a third party plugin. If it’s the latter, we do have a ‘Person’ shortcode that can be used to display team members, with links to their social media profiles.

https://avada.theme-fusion.com/team-member/

I hope that helps!

Thanks!

Ryan

“the person shortcode” thats what i wanted an easy way to add the people from company.

Hey @rafa0192!

In that case, the ‘Person’ shortcode/element will work well for that type of page.

I hope we get to see you join the ever growing Avada community!

Thanks!

Ryan

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Hi, how do I put partner logos in the footer but right next to the social icons and the same sort of size? I’ve tried using custom CSS. I think custom CSS with different image URLs and links to each partner website would work. Can someone help me with this?

Thanks.

Hello!

The footer copyright area holds copyright text on left and social icons on right, you can also choose to center it. So yes if you want to add images in that area you will need to customize it, or you could add it in the copyright field in theme options > footer content just by inserting normal image markup.

Depending on exactly what you want, it could be considered a customization, but please submit a ticket with our team so we can check it out in detail.

Signup at our support center and submit a new ticket. Our support team will gladly help! :)

Click Here To Create An Account & Get Avada Support

Thank you!

Hello. I work on a project and I used Avada 4.0.3. Everything was fine until today when I saw that 100% width is missing from template list and my home page changed. I have default template, blank page, all templates except 100% width. Do you have any idea how to fix this?

Hello!

Hmm that would not happen on it’s own so something had to be removed from your server, which means from the wp-content > themes folder.

I’d recommend loading back 4.0,3 theme file, for which you can download from your https://themeforest.net/downloads tab here on themeforest.

That should fix it as it sounds like you have missing files. If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Avada Support

Thank you, we look forward to helping you!

Thank you for your answer.

You are most welcome :)

Thanks

Ammar

Hi there,

Working whit Avada theme for some time now, very glad whit it.

Do you have a solution for this problem.

I want to use the content boxes whit a link inside.

For example a mailto://........ or a callto:// both is not working for me.

Thanks for you answer.

Hello!

Yes that should work fine as long as you are putting it in the “content” field, which utilizes the normal WP editor field (VISUAL/TEXT) editor.

If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Avada Support

Thank you, we look forward to helping you!

I received a note from dreamhost that I need to update to PHP 5.6 or 7.0. Is that compatible with Avada 3.1 or do I need to upgrade to Avada first and is it compatible then? Thank you.

Hello @Chula09

It is always better to stay with the latest version of both PHP and theme along with WordPress too, we strongly suggest updating our theme to its latest version 4.0.3 and same goes for PHP too.

Please read our important update info section before updating the theme. Do update the theme first and then the PHP.

HOW TO UPDATE YOUR THEME IMPORTANT UPDATE INFORMATION

Thanks for choosing Avada.

Ammar

Hi! Great Theme! I’m about to purchase the theme but I have few questions before I make a decision.

1. Can I put a Modal Button inside the navigation bar? For example, if I click “SIGN UP!” in this theme (https://avada.theme-fusion.com/hosting/) then it will open the Modal Popup.

2. Can I put the reservation form like this (https://avada.theme-fusion.com/hotel/contact/) in the Modal Popup? Also, the info such as date, number of people and stay need to send to my reservation system.

Actually, I would like to use this theme for our hotel business and It would be great if our customers can access to the booking as simple as possible.

Thanks for you help.

Hello @nui19

1. Modal can not be opened using a menu navigation, however you can have a text link or a button to open up the modal.

2. Yes, you can put anything in modal and all you have to do is use a 3rd party contact form plugin such as Contact Form 7.

We will be delighted to welcome you in this Amazing community :)

Cheers

Ammar

Thank you for your prompt reply Ammar.

Do you have any recommendation about this? Can we put the Modal Button somewhere that visible to the visitor through out there session just like the sticky header?

Thanks, Nui

Yes you can put buttons in the header area, any menu item can be a button.

Thanks!

Hi, I just wanted to know if you had any blog layouts that is similar to the layout of this blog. It has a large full width image and the meta/titles at the top.

http://8theme.com/demo/xstore/fall-fashion-editorial-the-future-is-bright/

Hello @Daziaus.

That looks like a customized single page layout, however we do not have anything similar to that at the moment. You will need to make some edits in theme files for this.

Thanks for choosing Avada.

Ammar.

Hello Ammar, Did you have Blog Layout styles or is it pretty much all custom made styles?

Thanks

Based off your example, you could use the page title bar for the large hero image of each page, then content below it. Here is a quick example of what you could do, and there are other options available. It just depends on the exact look you are going for, sometimes you may need custom styles to get exactly what you want, or you can use the options we offer to make it work how you want, just depends:

https://avada.theme-fusion.com/travel/beauty-of-bike-touring/

For example, the image and text you see there can be larger, left aligned and post content below.

If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! :)

Click Here To Create An Account & Get Avada Support

Thank you!

Hi Guys,

Love the theme – Been running it for a while now. However, my site is really slow. My host assures me it’s not them. If you do a google page speed checker on my site you’ll see it score low.

https://www.axiski.com/

Help appreciated. Many thanks.

Hello!

Thanks for the comments!

Avada is optimized and can be very fast, speed does depend on many factors though, mainly server, content, optimized images, the amount of plugins, size of database, etc … the theme plays a small part.

I did test your site and the #1 issue is your server unfortunately, as it shows on google: http://d.pr/i/1fpZF ... taking almost 3 seconds to respond will drop the score. Have you tried a cache plugin? Also show that to your host as well as it shows the issue.

I would definitely suggest submitting a ticket to our team so we can check out your site in detail, also check out this post: http://theme-fusion.com/knowledgebase/is-your-site-running-slow/

You should be getting much higher scores indeed. You can see this by testing any one of our demo home pages for speed. They have very good scores.

For example, our largest demo which is the classic demo and it scores in the 90’s on both Google Page Speed and GT Metrix.

Google Results: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Favada.theme-fusion.com%2F&tab=desktop GTMetrix Results: https://gtmetrix.com/reports/avada.theme-fusion.com/RLI42cDq

I’d talk to your host, but also try out a cache plugin to see results go up. And to submit a ticket to our team, signup at our site then fill out this form: http://theme-fusion.com/support-ticket/

Cheers ThemeFusion

I am currently using the Sahifa theme and it has a simple built-in hit counter (it is an internal Sahifa feature i.e. independent from any 3rd party stat plugins). Does Avada have a hit counter? I bet it does. Is there any way of migrating hit stats from Sahifa to Avada? If so, what’s the process?

Hello!

We do not have one built in, however there are various third party plugins out there that can do this for you :)

For migrating from Sahia, I would not know as it depends on how they have it setup, it would vary. Using a 3rd party plugin for this would be best as it would work with any theme and would not have the issue of transferring stats.

Thanks!

This is how they implemented it in Sahifa: | select post_id, meta_value as views from wp_postmeta where meta_key = ‘tie_views’; | – as you can see, nothing really sophisticated. I am currently reviewing a bunch of third party plugins as per your advice – thanks.

Hey xPil.

You are most welcome, If you need anything else please do open a ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks for choosing Avada.

Ammar

Hi, May I know is it possible to use “Ubermenu” or “Mega Menu” with Forum Demo? at the first step, I need to create whole world’s countries category in menu to be chosen by visitors to enter into the special page of each country. or any other option for this?

Hello!

Yes Avada fully supports Ubermenu and we also test it frequently for our customers. It is the most popular megamenun plugin.

There are some others out there our customers use and we have not had reported issues with them, but we do recommend using our built in one (which takes widgets and more along with customization options, or Ubermenu plugin.

Thanks!

Hey guys I was wondering how to change the footer in the lifestyle demo I know where the footer configuration is, but there is no option to remove the Avada logo or change the copyright info, so I must be looking in the wrong section. Thank you for your help.

Hello!

The footer in the lifestyle demo is in a widget. Go to appearance > widgets and check out the footer widget 1 section, it has the content there.

If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! :)

Click Here To Create An Account & Get Avada Support

Thank you!

Avada | Responsive Multi-Purpose Theme Why WooCommerce 2.6 is not supported What can I do to tell me?

Hi there

The latest version of the Woocommerce plugin is 2.6.4 and it is 100% compatible with Avada 4.0.3

We actually released three patches to ensure Woo compatibility and stability with Avada back on June 13, June 14 & July 20 respectively -> http://d.pr/i/130ps – please go ahead and apply all the patches

It is good practice and expected that all patches released for a particular version of Avada be applied as and when they are released. Please do so by going to -> WP Dashboard >> Avada Support and applying them accordingly. For more info in the Avada Patcher tool please see this help file -> http://bit.ly/1QSd8Ol

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you, MB

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