230 comments found.
The following error is displayed:
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And we can´t upload our logo in theme options. What’s going on? Thanks.
Hello PrismaID,
Thanks for using our theme 
I have just tested the 1-click update – http://docs.greatives.eu/tutorials/how-to-update-themes-and-required-plugins/ – with no issues. Could you please try to update theme and its required plugins based on the instructions of this article and check again?
Best Regards.
P.S. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
I’m on the fence with this theme, and this is the only question that’s holding me back. Is it possible to have the navigation from the Classic version (horizontal nav):
http://greatives.eu/themes/reload-classic/classic/But with the bottom style from the Original version?
http://greatives.eu/themes/reload/So menu on the bottom, but with the horizontal nav instead of the three-lines-click-to-flyout nav?
Thanks!
Hey there!
Thanks for your interest 
I am afraid that you cannot combine these. Maybe you should check our latest theme, Movedo – https://themeforest.net/item/movedo-we-do-move-your-world/17923709. You can easily have what you describe and many many more!
Best Regards.
Thanks for the suggestion. As long as I can achieve this effect, where the header starts on the bottom and sticks to the top when scrolling:
http://greatives.eu/themes/reload/Then I’ll go with Movedo. I see the bottom-header, but it doesn’t stick to the top when scrolling:
http://greatives.eu/themes/movedo/header-below/Thanks!
You are welcome 
It sticks to the top. If you check it carefully you will see the Logo on the left and the Safe Button on the right. This is the Movedo sticky header which can be a little confusing. You can have what you need with the Simple Sticky header http://greatives.eu/themes/movedo/simple-sticky/
We look forward to having you on board!
Best Regards.
I do see the logo sticks, but I need the whole navigation to stick as well, like on the Reload theme, how when you scroll, the whole nav bar just stops at the top:
http://greatives.eu/themes/reload/Possible?
Sure it is possible! Yes, you can place the header below the Feature element (image, slider etc) and this whole header can just stop at the top when you scroll down.
Hope this is clear 
Best Regards.
Hey there!
The latest Reload version is fully compatible with the WooCommerce as you can see in our live demo http://greatives.eu/themes/reload-ecommerce/product/ship-your-idea-3/ . So, please check your other 3rd party plugins in your installation. In case that you need any further assistance, please use our Support Forum as we provide support only there. Our agents will be happy to help you 
Best Regards.
With previous versions yes. But not with the latest 3.0.4
In the related URL, the WooCommerce version is the 3.0.4. You can see it in the generated code of our demo.
Best Regards.
Thanks for update! Love Your theme!
Thanks for your kind words
Enjoy it and check our other high-quality themes as well!
Best Regards.
The visual composer frontend wont work, do I really have to pay to renew the support fo you to help me to figure this out?
Hey there,
Thanks for your message! Firstly, I cannot verify any issue with the front-end VC editor even if we should have disabled it as many other authors here. Please ensure that you are updated, theme and plugins. I think that there is no need to pay for something.
Best Regards.
Thanks for keeping themes update:) I recommend everyone this theme, I take it from the beginning
Thank you so much for your comment 
Be sure that we will keep updating each one of our themes. By the way, take a look to our our latest theme, Movedo, if you need something more powerful than Reload.
Best Regards.
Hello, what is exactly the “portfolio fields” function? Can be displayed anywhere and be of any use? Thank you so much
Hello there!
The portfolio fields are simple text fields that you can have in each one of your portfolio items with a specific style. You can see these on our demo, for example http://bit.ly/2eJ4afZ , check the sidebar info (Designer, Info).
We would greatly appreciate it if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Thanks in advance 
Best Regards.
Hi, I changed on my wp settings my website url adding the “www”, and when I look at the website with www the font-awsome icons stop showing, I used the inspect element on my browser between the <head> area where it links to the font-awesome file, its not showing the “www” in the url, if I add it, it works. Where can I edit this? I tried adding it to the header.php file but it didn’t work. symbiotics.com Can anyone help? Thanks!
Hello there,
Thanks for your message! We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as our support agents are located only there. Our team will glad to help you even though it does not seem to be a theme related issue 
Best Regards.