Hi Muath_Fkhadeh,

Thank you for your interest in KidsWorld theme. We are very sorry for your request because we have only WordPress version available and there is no plan to make it HTML in recent future.

Hi awesomeshinythings,

Please unzip main downlaoded zip file “KidsWorld-v2.27.zip”. You will find several folders, click on “Help-Documentation” folder and then index.html file to open theme setup tutorial. In this file’s “Table of Contents” section click on #6 Create Mega Menu – steps with screenshot. This will open steps with screenshot which has all details to create mega menu.

You can refer this comment reply to add icons in menu : https://goo.gl/g7cLmz

Thank you.

We tested in Windows 10. Can you please tell us your Windows version?

I have also Windows 10×64Bit

We could not debug here because it looks fine but you can try our suggestion to fix from your side.

Please try below custom css and add in child theme style.css or admin > appearance > customizer > custom css >

.swmsc_service_box_content img { width:100%; }

Hi nixs62,

You can edit it from visual composer mode (click on blue color button “Backend Editor” in edit page). Go to “Services – Image Style” section and click on edit icon ( green color tab – pencil icon ), now popup will open, scroll this popup window and go to “Image” field, click on sample image thumbnail and then insert required image from media popup with all thumbnails.

Thank you.

very well! all clear…

Ok, I found it. Menu!

Hi postalimkt,

Please delete parent theme and install fresh version. It looks tgm-plugin-activation.php file is not uploaded properly.

If above step will not help to fix the issue then please send your website FTP and admin login details form our profile page contact form ( https://themeforest.net/user/softwebmedia ).

Thank you.

Hi vineetjain23,

Please use Themeforest User-Id from which you purchased this theme and send support question to verify.

Thank you

Hi rheandal,

FAQ page is simple page which has accordion toggle with contact form shortcodes. We can give you source code of this page via our profile page form ( https://themeforest.net/user/softwebmedia ).

Thank you.

Hi kardiadesigns,

Please send tab html via our profile page form ( https://themeforest.net/user/softwebmedia ) code so we can test and give you feedback.

Thank you.

I need Classical editor… How to activate it ?

It looks some javascript issue or error. Please disable all plugins which are not recommended with theme and then check edit page.

It looks some javascript issue or error. Please disable all plugins which are not recommended with theme and then check edit page.

Sorry does not work, I can not edit the contents of a classic WP mode, not in VisualComposer.

Issue is fixed. Please check our reply email with details.

Hi rheandal,

1. We can give source code for contact us page two and three options. ( via our profile page reply email : https://themeforest.net/user/softwebmedia ).

2. You can display circle style gallery by making image border radius “20px” to “100%” ( second option in gallery settings )

3. Yes, it requires specific fix size ( height and width ) to show all shop images uniformed. Minimum required width 850px and height is flexible for all shop images.

Thank you

Also can you please tell why, i opened the website on my laptop…i dunno why only on safari my laptop i still have the old logo for the demo!!!!

for the logo…it’s okay i fixed it…thank you.

just the copyright i cant find!

thank you

Hi sea_pearl,

Vertical scroll should display in footer widget option panel to go bottom section. Please try in another browser or send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check the issue.

Thank you.

You can create maintenance page using “Blank Page” template and then from admin > settings > reading > front page > select blank page name like we set home page as front page.

Please disable all plugins which are not included and recommended with the theme and test issue. If this will not help to fix it then please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check and help to fix the issue.

please check this https://community.theme.co/forums/topic/how-to-remove-visual-composer-meta-tags/ please check this too http://i.imgur.com/k7qF9BE.jpg

Looks like visual composer is causing this problem

If excerpt is blank then wordpress excerpt function will take text from content which has visual composer code and create issue. Please check excerpt box has summery text. We can give exact reason after checking back-end post.

Hi RuudCorstjens,

We opened support ticket in plugin author support for this issue. Please contact us via our profile page form ( https://themeforest.net/user/softwebmedia ) so we can give you previous version of this plugin which doesn’t have pdf generator script and you can start use of this plugin during error fix.

Thank you.

Hi RuudCorstjens,

We just received reply from plugin author.

Timetable plugin’s script is using “namespaces” which requires minimum PHP version 5.3+. Please ask your hosting company to upgrade it because there are many other plugins which are using PHP 5.3+ version and WordPress recommend PHP 5.5 for best experience with plugins and themes.

Thank you.

Yes, you can do temp. setup on developer domain and then use WordPress server to server transfer method to move complete website.

Thank you.

Please send your website URL so we can check and give you feedback.

I sent you a message. I wonder if it went through.

It was old customizer settings which has only “Search” word and then we changed it online demo site. We are uploading theme with new customizer data and other plugins with latest version.

Ok, i wait the new release

Latest version is live on themeforest, you can update plugins. If you want to change customizer then please take backup of current customizer settings to avoid all custom settings.

New customizer has contact footer and widget footer image path changed file which you can change without importing latest version customizer settings.

Hi produwordpress,

Thank you for noticing our mistake in demo site. This is our local server code which was imported by mistake with customizer import. We removed this code with demo site code.

Thank you.

This code is also visible on my website, how to delete it ?

You can change this code from Admin > Appearance > Customizer > Footer Options > “Widget” and “Contact” Footer – Background Image section.