295 comments found.
Hello I have purchased your theme and installed it . Is it compatible with woocommerce 3 so I can update the website ?
Hi! Our theme is compatible with WooCommerce 3.0.3. You can download and update your website. https://wpopal.ticksy.com/article/10510/
Thanks
Hi, I have just purchased the theme and I face the issue of Failed to import as below:
Failed to import Media “dsc20050727_091048_222” Failed to import Media “dsc20050813_115856_52” Failed to import Media “canola2” Failed to import Media “Bell on Wharf” Failed to import Media “Golden Gate Bridge” Failed to import Media “Sunburst Over River” Failed to import Media “Boardwalk” Failed to import Media “Yachtsody in Blue” Failed to import Media “Rain Ripples” Failed to import Media “Sydney Harbor Bridge” Failed to import Media “Wind Farm” Failed to import Media “Antique Farm Machinery” Failed to import Media “Orange Iris” Failed to import Media “Rusty Rail” Failed to import Media “Sea and Rocks” Failed to import Media “Big Sur” Failed to import Media “Windmill” Failed to import Media “Huatulco Coastline” Failed to import Media “Brazil Beach” Failed to import Media “Huatulco Coastline” Failed to import Media “paypal” Failed to import Media “traitimbenle” Failed to import Media “product_04” Failed to import Media “product_08” Failed to import Media “Boat Barco Texture” Failed to import Media “dsc20040724_152504_532” Failed to import Media “dsc20050604_133440_3421” Failed to import Media “St. Louis Blues” Failed to import Media “OLYMPUS DIGITAL CAMERA” Failed to import Media “Image Alignment 580×300” Failed to import Media “Image Alignment 150×150” Failed to import Media “Horizontal Featured Image” Failed to import Media “I Am Worth Loving Wallpaper” Failed to import Media “Image Alignment 300×200” Failed to import Media “Vertical Featured Image” Failed to import Media “Image Alignment 1200×4002” Failed to import Media “Unicorn Wallpaper” Failed to import Media “triforce-wallpaper” Failed to import Media “dsc20040724_152504_532” Failed to import Media “dsc20050604_133440_34211” Failed to import Media “product_09” Failed to import Media “product_13” Failed to import Media “product_17” Failed to import Media “product_24” Failed to import Media “product_25” Failed to import Media “banner-sidebar” Failed to import Media “blog-1” Failed to import Media “blog-2” Failed to import Media “blog-3” Failed to import Media “testimonial – 1” Failed to import Media “testimonial – 2” Failed to import Media “testimonial – 3” Failed to import Media “parrallax-2” Failed to import Media “testimonial – 4” Failed to import Media “testimonial – 5” Failed to import Media “testimonial – 6” Failed to import Media “activeden” Failed to import Media “audiojungle” Failed to import Media “codecanyon” Failed to import Media “graphicriver” Failed to import Media “ocean” Failed to import Media “photodune” Failed to import Media “themeforest” Failed to import Media “videohive” Failed to import Media “blog-6” Failed to import Media “layer-9” Failed to import Media “logo” Failed to import Media “baner1” Failed to import Media “baner2” Failed to import Media “banner3” Failed to import Media “banner-center” Failed to import Media “a1” Failed to import Media “a2” Failed to import Media “a1” Failed to import Media “a2” Failed to import Media “a3” Failed to import Media “a4” Failed to import Media “a5” Failed to import Media “a6” Failed to import Media “a7” Failed to import Media “b1” Failed to import Media “b2” Failed to import Media “b3” Failed to import Media “b4” Failed to import Media “b5” Failed to import Media “b6” Failed to import Media “b7” Failed to import Media “c1” Failed to import Media “c2” Failed to import Media “c3” Failed to import Media “c4” Failed to import Media “c5” Failed to import Media “c6” Failed to import Media “c7” Failed to import Media “d1” Failed to import Media “d2” Failed to import Media “d3” Failed to import Media “d4” Failed to import Media “d5” Failed to import Media “d6” Failed to import Media “d7” Failed to import Media “d8” Failed to import Media “d9” Failed to import Media “d10” Failed to import Media “e1” Failed to import Media “e2” Failed to import Media “e3” Failed to import Media “e4” Failed to import Media “e5” Failed to import Media “e6” Failed to import Media “e7” Failed to import Media “e8” Failed to import Media “e9” Failed to import Media “e10” Failed to import Media “e11” Failed to import Media “e12” Failed to import Media “e13” Failed to import Media “post1” Failed to import Media “post2” Failed to import Media “post3” Brand “Brand 1” already exists. Failed to import Media “bg-vertical” Failed to import Media “banner-right_1” Failed to import Media “banner-layout” Failed to import Media “cate_2” Failed to import Media “cate_4” Failed to import Media “ad-banner” Failed to import Media “fw-bg” Failed to import Media “mutantamino-banner” Failed to import Media “bannerh41” Failed to import Media “bannerh42” Failed to import Media “ProComplex” Failed to import Media “images” Failed to import Media “slide1” Failed to import Media “banks” Failed to import Media “bg-slider2” Failed to import Media “bg-slider3” Failed to import Media “ad-banner” Failed to import Media “blog-2” Failed to import Media “blog-3” Brand “Brand 2” already exists. Brand “brand 3” already exists. Brand “brand 4” already exists. Brand “brand 5” already exists. Brand “brand 6” already exists. Brand “brand 7” already exists. Brand “brand 8” already exists. Brand “brand 9” already exists. Brand “brand 10” already exists. Brand “brand 11” already exists. Brand “brand 12” already exists. Sign-up Form “Default sign-up form” already exists. Page “Mijireh Secure Checkout” already exists. Page “Page not found” already exists. Page “About The Tests” already exists. Page “Home” already exists. Page “Sample Page” already exists. Page “Lorem Ipsum” already exists. Page “Page with comments disabled” already exists. Page “Level 3” already exists. Page “Level 2” already exists. Page “Level 1” already exists. Page “Clearing Floats” already exists. Page “Page with comments” already exists. Page “Front Page” already exists. Page “Blog” already exists. Page “Page A” already exists. Page “Page B” already exists. Page “Level 2a” already exists. Page “Level 2b” already exists. Page “Level 3a” already exists. Page “Level 3b” already exists. Page “Page Image Alignment” already exists. Page “Page Markup And Formatting” already exists. Page “Blog Right Sidebar” already exists. Page “Contact Us” already exists.
Kindly help to support me on this issue! Thanks!
Hi! Pls it hasn’t imported complete some images of some pages. Don’t worry. For this, maybe we will have to import by hand. Pls send us your url website + admin account to this email: help@wpopal.com. We will check and import your website similar our demo. Thanks
Hi there, Thank you! I have just sent my website information to the email help@wpopal.com
Thanks.
Thank you for your support! My website is working properly!
Hi! Thanks for your feedback. If everything is fine, pls help us to review and vote 5* on Themeforest. Best regard!
HI, I’ve bought your theme. first I faced lots of problems installing the theme. I’ve uninstalled and then installed the theme and demo 4 times. At last able to install the theme and demo. Now I’m facing problem that I could not change the status of sidebar in the shop and single product pages. Even I select any view i.e. “full view”, “right sidebar” “left sidebar” or “both sidebar”, it only shows the product like in the screenshot http://imgur.com/a/vgpLx (i.e. empty space on the right sidebar position). I’m unable to resolve this issue. Kindly help me. It seems that I may have to uninstall and install the theme again. So much tired with this theme. Kindly help me
Hi! Pls send your url website + admin account + pw to the ticket system. https://wpopal.ticksy.com/submit/
Our technical team will check and find the best solution for your problem. Thanks
Thanks for your answer. I’ve sent information to your ticket system.
Thanks
my problem not ends. I made an account and submit the ticket. When I tried to check the status of my ticket by loging in to your website https://wpopal.ticksy.com/. The messege appeared “That email/password combination is incorrect”. I clicked on “Forget password” link. Get the new password. Try to connect with new password. Again same messege “That email/password combination is incorrect”. I again submit the ticket with another acount. Again I am unable to reach my ticket. I did not receive any email from your system about my ticket, neither I am able to login to you site. Plzzzz help
Hi! Pls send again your question + info to this email: help@wpopal.com. We will check and feedback to you soon. Thanks
Hi! thanks for your reply. Your ticket system was not working properly. Now its working fine and I’ve got the answer. I’ve started another ticket today. I hope I’ll get the answer there, again. Anyway, thank you very much
Hi! Thanks. We will reply you asap. Thanks
Hello , I am planning to buy this theme , do you have a demo content included? If I buy it now can you help me to install the theme properly on my hosting account?
Hi! When you purchase our theme, data will be included in the package. For installation, if you want to install, the fee is $50. Thanks
I have just installed the theme and am up to installing the required plugins. However, it says “Forbidden” when I try to install Revolution Slider and WPBakery Visual Composer. Please advise.
Hi! Pls create a ticket on our system. Our technical developer will check and find the solution for you. Remember to attach your info website there. http://bit.ly/2klTrX2. Thanks
hi, is this theme compatible with latest wp version 4.7.2?
Hi! Our theme is compatible with WP 4.7.2. Pls update the latest version. Thanks
Hi. i purchased this item but somehow failed to import the sample data(media). tried twice keep getting same error.
i have created a support ticket for this. hope you could assist. thanks.
Thanks! Pls follow your ticket. We will reply you on ticket. Regard!
1. I would like to create website for sale and delivery of medicine. To do this, Pharmacies must register on the website and register the medicines that are available so that the patient can search and see which pharmacy the drug is cheaper and make the purchase by registering.
What I want to know before buying the theme for my site is this:
2. Is it possible for the Pharmacy to manage the Stock and the financial part with this platform? Or do you need to do integrations? 3. Does the system allow you to register multiple pharmacies with their medicines and prices? 4. Does the system allow the generation of alerts for each registered pharmacy about the rupture of the drug stock? 5. Is the price update made by the Site Admin or by the Pharmacies themselves? 6. Does the system allow you to send notifications to patients when a new Pharmacy or drug is added to the site? 7. Is it possible to add other payment methods such as: POS Mobile for patients who want to pay at the time of delivery? 8. When there is a rupture of drug stock in all registered pharmacies, does the system change the status to “unavailable” automatically or must it be manual? And who should proceed, Admin or Pharmacy? 9. It is possible, when registering, to indicate: Producer; Composition; And sort if it is Syrup or Tablet? 10. Is it possible to visualize alternative medicines when what is intended is unavailable?
Regards,
HI mate
Thanks for your question before purchasing but now we are having a short holiday for Lunar New Year and will come back on 1.2.2017 So we will get back to you after this time
Really so sorry for this inconvenience!
Regard!
Dear Opal Team,
I have a little problem with setting the Vertical Mega Menu, I went through all the Installation process and also watched Your no. 9 video tutorial about how to configure the vertical menus, although can’t find a solution for your demo settings, especially for having a background in the drop down section (Homepage 2 / Clothing, shoes & jewelry).
I want to know how to do it!
Thank you for your help, Adam Szilagyi
Hi mate! Thanks for your question. For this issue, pls create a ticket on our support system. Remember to attach enough url website + admin account. Our technical team will check and feedback to you soon. But Now we have been having a short holiday for Lunar New Year 2017 and will come back on 2nd February. However, you still can create ticket and our technical team will check and feedback to you asap. Really sorry for this inconvenience!
https://wpopal.ticksy.com/submit/Regard!
When will the theme be updated to Wordpress 4.7.1 and Woocommerce 4.6.13?
Hi mate! Yes, our theme is compatible with them. Thanks
Is it compatible with WP 4.7 ?
Hi mate! Yes, our theme is compatible with WP 4.7. Thanks
Please does this theme have a marketplace where other users can register and sell on same site too?
Hi mate! For this question, you can try to use WC Marketplace plugin: https://wordpress.org/plugins/dc-woocommerce-multi-vendor/
Thanks
When i import data, it requires to change “preg_replace” function to “preg_replace_callback”, so i did it, but now the bug is still happen. Could you fix it?, or send me the correct function.
P/S: Warning: preg_replace_callback(): Requires argument 2, ’’s:’.strlen(’$2’).’:”$2”;’’, to be a valid callback in C:\xampp\htdocs\pharmacy-new\wp-content\themes\pharmacy\framework\classes\core\metabox.php on line 527 Page “Lost Password” already exists.
Could you check the function ” Get Demo From Live Server”, it didn’t download live demo from server
Thanks. We are moving your question to the dev. They will check and fix it. Pls wait for our reply.
How do i remove this? https://i.imgur.com/wb30xuf.png
Dear Sir,
We can not see your image you sent.
Please take a photo screenshot with description details then send to : https://wpopal.ticksy.com
Our technical team will check and try to help
Kind regards!
Hi, Tried emailing you but no response….Bought the pharmacy theme but having problem with the googlemaps on contact us page. Presume that it has to do with the new way google handles the map api. However I cannot find anywhere in your theme to update the settings for google map. Can you please guide me in correct direction,.
Dear Sir,
What is your email address ?? Where channel did you use to contact to us.
Please contact to us via ticket system : https://wpopal.ticksy.com/submit/
Our technical team will check and try their best to help
Kind regards!
I have tried submitting the ticket via your ticketing system but it does not accept my purchase code.. Can you please just let me know how I fix the google map issue. Where do I add the google app number?
its saying the purchase code is not valid but its entered exactly as shown here on themeforrest.
Please take a photo screenshot with description details.
Send us your admin + FTP information to : help@wpopal.com
Our technical team will check and try their best to help
Kind regards!
I am having difficulty with the banner1, banner2 , banner3 on the home page its showing codes instead of the images. Please help!
Your problem come from you save that text block like Visual not Text. I fixed it for you but you make that problem come again. Please follow that image to know more : https://goo.gl/C6BF2T
Thanks for fixing. Please add this information in the guide as well. Thanks again!
Thanks Sir!
Imported the slider but its not working on the fornt end
Dear Sir,
Please let us know your admin information via email : help@wpopal.com
We will check and try to help
Kind regards!
emailed you.. this is the error message i am getting “Revolution Slider Error: Slider with alias pharmacy not found. “
thanks for fixing.
Hello I am interested in buying your theme to use it in a woocommerce site that already have . I would like to know if this theme is compatible with these plugins :
WOOCOMMERCE PLUGINS
1)Multiple Packages for WooCommerce 2)WooCommerce myPOS Virtual API Payment Gateway 3)WooCommerce PDF Invoices & Packing Slips 4)WooCommerce Table Rate Shipping 5)WooCommerce Winbank Payment Gateway
HI,
Thank you for contacting us,
Our theme built on WooCommerce, so it is compatible with this plugins
Hi, I need update to visual composer ? please how can i do sarah
Dear Sir,
If your site are running perfectly, you do not need to update anything. Updating Visual Composer can make your site have problem. You was expired support time so if your site have any problem, we can not help .
Kind regards!
Thank you Best regards Sarah
Hello my Friend i have an issue with woocommerce 2.6.4 seems not display well the add product area , the host says that is a problem of the theme and needs an update , can you help please , Thanks in advance www.levanda.gr
Dear Sir/Madam
Thanks so much for using our theme and your patient
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : help@wpopal.com or ticket system: http://bit.ly/opaltkt
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
Hello:
Excuse me
After the update topics in my post, we found WPBakery Visual Composer plugin on the page, unable to do add and edit
Thank you look at trouble